{"version":"1.0","provider_name":"Base Blog","provider_url":"https:\/\/base.vn\/blog","author_name":"L\u00ea H\u1eefu Kh\u00f4i","author_url":"https:\/\/base.vn\/blog\/tac-gia\/khoilh\/","title":"CRM 2.0 l\u00e0 g\u00ec? Vai tr\u00f2 c\u1ee7a m\u1ea1ng x\u00e3 h\u1ed9i trong CRM hi\u1ec7n \u0111\u1ea1i","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"LedK329jMT\"><a href=\"https:\/\/base.vn\/blog\/crm-2-0-la-gi\/\">CRM 2.0 l\u00e0 g\u00ec? Vai tr\u00f2 c\u1ee7a m\u1ea1ng x\u00e3 h\u1ed9i trong CRM hi\u1ec7n \u0111\u1ea1i<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/base.vn\/blog\/crm-2-0-la-gi\/embed\/#?secret=LedK329jMT\" width=\"600\" height=\"338\" title=\"&#8220;CRM 2.0 l\u00e0 g\u00ec? Vai tr\u00f2 c\u1ee7a m\u1ea1ng x\u00e3 h\u1ed9i trong CRM hi\u1ec7n \u0111\u1ea1i&#8221; &#8212; Base Blog\" data-secret=\"LedK329jMT\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n<\/script>\n","thumbnail_url":"https:\/\/base.vn\/wp-content\/uploads\/2026\/06\/crm-2-0.webp","thumbnail_width":1200,"thumbnail_height":628,"description":"CRM 2.0 \u0111\u01b0\u1ee3c xem l\u00e0 b\u01b0\u1edbc ti\u1ebfn v\u01b0\u1ee3t b\u1eadc c\u1ee7a h\u1ec7 th\u1ed1ng CRM khi t\u1eadn d\u1ee5ng s\u1ee9c m\u1ea1nh c\u1ee7a social media (ph\u01b0\u01a1ng ti\u1ec7n truy\u1ec1n th\u00f4ng x\u00e3 h\u1ed9i) \u0111\u1ec3 c\u1ea3i thi\u1ec7n kh\u1ea3 n\u0103ng qu\u1ea3n l\u00fd quan h\u1ec7 kh\u00e1ch h\u00e0ng. Trong b\u00e0i vi\u1ebft n\u00e0y, h\u00e3y c\u00f9ng Base.vn t\u00ecm hi\u1ec3u CRM 2.0 l\u00e0 g\u00ec, nh\u1eefng l\u1ee3i \u00edch m\u00e0 [&hellip;]"}