{"id":14902,"date":"2025-12-31T14:34:28","date_gmt":"2025-12-31T07:34:28","guid":{"rendered":"https:\/\/base.vn\/blog\/?p=14902"},"modified":"2025-12-31T14:36:29","modified_gmt":"2025-12-31T07:36:29","slug":"phan-mem-quan-ly-khach-san","status":"publish","type":"post","link":"https:\/\/base.vn\/blog\/phan-mem-quan-ly-khach-san\/","title":{"rendered":"Top 5+ ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n t\u1ed1t nh\u1ea5t trong n\u0103m 2026"},"content":{"rendered":"\n<p>Trong b\u1ed1i c\u1ea3nh ng\u00e0nh du l\u1ecbch \u2013 l\u01b0u tr\u00fa ph\u1ee5c h\u1ed3i m\u1ea1nh m\u1ebd v\u00e0 c\u1ea1nh tranh ng\u00e0y c\u00e0ng gay g\u1eaft, vi\u1ec7c \u1ee9ng d\u1ee5ng <strong>ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n<\/strong> kh\u00f4ng c\u00f2n l\u00e0 l\u1ef1a ch\u1ecdn m\u00e0 \u0111\u00e3 tr\u1edf th\u00e0nh y\u1ebfu t\u1ed1 b\u1eaft bu\u1ed9c. T\u1eeb qu\u1ea3n l\u00fd \u0111\u1eb7t ph\u00f2ng, l\u1ec5 t\u00e2n, bu\u1ed3ng ph\u00f2ng \u0111\u1ebfn doanh thu v\u00e0 tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng, m\u1ecdi kh\u00e2u \u0111\u1ec1u c\u1ea7n \u0111\u01b0\u1ee3c v\u1eadn h\u00e0nh \u0111\u1ed3ng b\u1ed9 v\u00e0 hi\u1ec7u qu\u1ea3. Trong b\u00e0i vi\u1ebft n\u00e0y, <a href=\"https:\/\/base.vn\/?utm_source=blog&amp;utm_content=phan-mem-quan-ly-khach-san\" target=\"_blank\" rel=\"noreferrer noopener\">Base.vn<\/a> s\u1ebd t\u1ed5ng h\u1ee3p <strong>top 5+ ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n t\u1ed1t nh\u1ea5t n\u0103m 2026<\/strong>, gi\u00fap c\u00e1c ch\u1ee7 kh\u00e1ch s\u1ea1n, resort v\u00e0 chu\u1ed7i l\u01b0u tr\u00fa d\u1ec5 d\u00e0ng l\u1ef1a ch\u1ecdn gi\u1ea3i ph\u00e1p ph\u00f9 h\u1ee3p \u0111\u1ec3 t\u1ed1i \u01b0u v\u1eadn h\u00e0nh v\u00e0 t\u0103ng tr\u01b0\u1edfng b\u1ec1n v\u1eefng.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-1-ph\u1ea7n-m\u1ec1m-qu\u1ea3n-ly-khach-s\u1ea1n-la-gi\"><strong>1. Ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n l\u00e0 g\u00ec?<\/strong><\/h2>\n\n\n\n<p><strong>Ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n<\/strong> l\u00e0 c\u00e1c gi\u1ea3i ph\u00e1p c\u00f4ng ngh\u1ec7 gi\u00fap t\u1ed1i \u01b0u h\u00f3a c\u00e1c ho\u1ea1t \u0111\u1ed9ng l\u1ec5 t\u00e2n v\u00e0 bu\u1ed3ng ph\u00f2ng, bao g\u1ed3m \u0111\u1eb7t ph\u00f2ng, nh\u1eadn ph\u00f2ng, x\u1eed l\u00fd nh\u1eadn v\u00e0 tr\u1ea3 ph\u00f2ng, ph\u00e2n b\u1ed5 ph\u00f2ng, v\u1ec7 sinh ph\u00f2ng, xu\u1ea5t h\u00f3a \u0111\u01a1n v\u00e0 qu\u1ea3n l\u00fd thanh to\u00e1n. \u0110\u00e2y l\u00e0 nh\u1eefng c\u00f4ng c\u1ee5 kh\u00f4ng th\u1ec3 thi\u1ebfu \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o s\u1ef1 chuy\u00ean nghi\u1ec7p v\u00e0 hi\u1ec7u qu\u1ea3 trong ho\u1ea1t \u0111\u1ed9ng h\u00e0ng ng\u00e0y c\u1ee7a kh\u00e1ch s\u1ea1n.<\/p>\n\n\n\n<p>Tuy nhi\u00ean, \u0111\u1ed1i v\u1edbi c\u00e1c chu\u1ed7i kh\u00e1ch s\u1ea1n quy m\u00f4 l\u1edbn, kh\u00e1i ni\u1ec7m &#8220;ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n&#8221; kh\u00f4ng ch\u1ec9 bao g\u1ed3m c\u00e1c c\u00f4ng c\u1ee5 h\u1ed7 tr\u1ee3 c\u00f4ng vi\u1ec7c t\u1ea1i qu\u1ea7y l\u1ec5 t\u00e2n hay bu\u1ed3ng ph\u00f2ng, m\u00e0 c\u00f2n m\u1edf r\u1ed9ng sang c\u00e1c gi\u1ea3i ph\u00e1p qu\u1ea3n l\u00fd v\u1eadn h\u00e0nh to\u00e0n di\u1ec7n, \u0111\u00f3 c\u00f3 th\u1ec3 l\u00e0 <strong>ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd t\u00e0i ch\u00ednh<\/strong>, <strong>ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd quan h\u1ec7 kh\u00e1ch h\u00e0ng (CRM)<\/strong> v\u00e0 <strong>ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd nh\u00e2n s\u1ef1<\/strong>.<\/p>\n\n\n\n<p>\u0110i\u1ec1u quan tr\u1ecdng l\u00e0 t\u1ea5t c\u1ea3 c\u00e1c ph\u1ea7n m\u1ec1m n\u00e0y c\u1ea7n \u0111\u01b0\u1ee3c t\u00edch h\u1ee3p v\u00e0 ho\u1ea1t \u0111\u1ed9ng tr\u00ean m\u1ed9t n\u1ec1n t\u1ea3ng \u0111\u1ed3ng b\u1ed9, c\u00f3 kh\u1ea3 n\u0103ng k\u1ebft n\u1ed1i d\u1eef li\u1ec7u v\u1edbi nhau. M\u1ee5c ti\u00eau l\u00e0 gi\u00fap kh\u00e1ch s\u1ea1n h\u1ec7 th\u1ed1ng h\u00f3a d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng, t\u0103ng c\u01b0\u1eddng t\u00ednh minh b\u1ea1ch trong qu\u1ea3n l\u00fd t\u00e0i ch\u00ednh, t\u1ed1i \u01b0u h\u00f3a n\u0103ng l\u1ef1c c\u1ee7a \u0111\u1ed9i ng\u0169 nh\u00e2n vi\u00ean v\u00e0 thu th\u1eadp d\u1eef li\u1ec7u kinh doanh th\u1eddi gian th\u1ef1c \u0111\u1ec3 h\u1ed7 tr\u1ee3 vi\u1ec7c \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/base.vn\/wp-content\/uploads\/2025\/02\/phan-mem-quan-ly-khach-san-1-1024x576.webp\" alt=\"Ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n\" class=\"wp-image-14929\" srcset=\"https:\/\/base.vn\/wp-content\/uploads\/2025\/02\/phan-mem-quan-ly-khach-san-1-1024x576.webp 1024w, https:\/\/base.vn\/wp-content\/uploads\/2025\/02\/phan-mem-quan-ly-khach-san-1-300x169.webp 300w, https:\/\/base.vn\/wp-content\/uploads\/2025\/02\/phan-mem-quan-ly-khach-san-1-768x432.webp 768w, https:\/\/base.vn\/wp-content\/uploads\/2025\/02\/phan-mem-quan-ly-khach-san-1-1536x864.webp 1536w, https:\/\/base.vn\/wp-content\/uploads\/2025\/02\/phan-mem-quan-ly-khach-san-1.webp 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n<h2 class=\"wp-block-heading\" id=\"h-2-phan-lo\u1ea1i-ph\u1ea7n-m\u1ec1m-qu\u1ea3n-ly-khach-s\u1ea1n\"><strong>2. Ph\u00e2n lo\u1ea1i ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n<\/strong><\/h2>\n\n\n\n<p>Sau \u0111\u00e2y l\u00e0 m\u1ed9t s\u1ed1 ph\u1ea7n m\u1ec1m c\u1ed1t l\u00f5i v\u00e0 vai tr\u00f2 c\u1ee7a ch\u00fang trong kinh doanh kh\u00e1ch s\u1ea1n n\u00f3i ri\u00eang v\u00e0 d\u1ecbch v\u1ee5 l\u01b0u tr\u00fa n\u00f3i chung:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-2-1-ph\u1ea7n-m\u1ec1m-qu\u1ea3n-ly-tai-s\u1ea3n-pms\"><strong>2.1 Ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd t\u00e0i s\u1ea3n (PMS)<\/strong><\/h3>\n\n\n\n<p><a href=\"https:\/\/base.vn\/blog\/phan-mem-quan-ly-tai-san\/\" target=\"_blank\" rel=\"noreferrer noopener\">Ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd t\u00e0i s\u1ea3n<\/a> (Property Management System &#8211; PMS) \u0111\u01b0\u1ee3c xem l\u00e0 m\u1ed9t c\u00f4ng c\u1ee5 b\u1eaft bu\u1ed9c ph\u1ea3i c\u00f3 trong kinh doanh d\u1ecbch v\u1ee5 l\u01b0u tr\u00fa, cho d\u00f9 \u0111\u00f3 l\u00e0 kh\u00e1ch s\u1ea1n, nh\u00e0 ngh\u1ec9 hay resort. C\u00e1c PMS, nh\u01b0 l\u00e0 FPT.iHotel, gi\u00fap c\u00e1c ch\u1ee7 kh\u00e1ch s\u1ea1n qu\u1ea3n l\u00fd ch\u1eb7t ch\u1ebd c\u00e1c ho\u1ea1t \u0111\u1ed9ng nh\u01b0 \u0111\u1eb7t ph\u00f2ng, nh\u1eadn ph\u00f2ng, tr\u1ea3 ph\u00f2ng, b\u1ea3o tr\u00ec ph\u00f2ng, x\u1eed l\u00fd thanh to\u00e1n, l\u1eadp h\u00f3a \u0111\u01a1n v\u00e0 b\u00e1o c\u00e1o t\u00ecnh h\u00ecnh s\u1eed d\u1ee5ng ph\u00f2ng.<\/p>\n\n\n\n<p>M\u1ed9t s\u1ed1 t\u00ednh n\u0103ng ph\u1ed5 bi\u1ebfn c\u1ee7a PMS bao g\u1ed3m:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Theo d\u00f5i v\u00e0 qu\u1ea3n l\u00fd c\u00e1c ho\u1ea1t \u0111\u1ed9ng c\u1ee7a b\u1ed9 ph\u1eadn l\u1ec5 t\u00e2n, bao g\u1ed3m nh\u1eadn v\u00e0 tr\u1ea3 ph\u00f2ng, ph\u00e2n ph\u00f2ng, ki\u1ec3m tra t\u00ecnh tr\u1ea1ng ph\u00f2ng, \u0111\u1eb7t ph\u00f2ng v\u00e0 d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng.<\/li>\n\n\n\n<li>Qu\u1ea3n l\u00fd c\u00f4ng vi\u1ec7c d\u1ecdn d\u1eb9p ph\u00f2ng h\u00e0ng ng\u00e0y, theo d\u00f5i l\u1ecbch l\u00e0m vi\u1ec7c c\u1ee7a nh\u00e2n vi\u00ean v\u1ec7 sinh v\u00e0 ki\u1ec3m so\u00e1t cung c\u1ea5p \u0111\u1ed3 d\u00f9ng trong ph\u00f2ng nh\u01b0 ch\u0103n, ga, g\u1ed1i, kh\u0103n t\u1eafm, v.v\u2026<\/li>\n\n\n\n<li>X\u1eed l\u00fd thanh to\u00e1n b\u1eb1ng nhi\u1ec1u h\u00ecnh th\u1ee9c (ti\u1ec1n m\u1eb7t, th\u1ebb t\u00edn d\u1ee5ng), theo d\u00f5i c\u00e1c kho\u1ea3n thanh to\u00e1n theo th\u1eddi gian th\u1ef1c v\u00e0 t\u1ea1o b\u00e1o c\u00e1o t\u00e0i ch\u00ednh chi ti\u1ebft.<\/li>\n\n\n\n<li>B\u00e1o c\u00e1o c\u00e1c ch\u1ec9 s\u1ed1 hi\u1ec7u su\u1ea5t nh\u01b0 t\u1ef7 l\u1ec7 l\u1ea5p \u0111\u1ea7y, gi\u00e1 trung b\u00ecnh m\u1ed7i \u0111\u00eam (ADR), doanh thu m\u1ed7i ph\u00f2ng s\u1eb5n c\u00f3 (RevPAR) v\u00e0 thu nh\u1eadp ho\u1ea1t \u0111\u1ed9ng r\u00f2ng (NOI).<\/li>\n\n\n\n<li>T\u00edch h\u1ee3p v\u1edbi c\u00e1c ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd kh\u00e1c nh\u01b0 <a href=\"https:\/\/base.vn\/blog\/crm-la-gi\/\" target=\"_blank\" rel=\"noreferrer noopener\">CRM<\/a>, t\u00e0i ch\u00ednh v\u00e0 c\u00e1c \u0111\u1ea1i l\u00fd du l\u1ecbch tr\u1ef1c tuy\u1ebfn (OTAs), gi\u00fap kh\u00e1ch s\u1ea1n h\u1ec7 th\u1ed1ng h\u00f3a quy tr\u00ecnh v\u00e0 n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng.<\/li>\n<\/ul>\n\n\n\n<p>B\u00ean c\u1ea1nh \u0111\u00f3, ph\u1ea7n m\u1ec1m PMS c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c chia th\u00e0nh hai lo\u1ea1i ch\u00ednh: Gi\u1ea3i ph\u00e1p \u0111i\u1ec7n to\u00e1n \u0111\u00e1m m\u00e2y (Cloud), ho\u1ea1t \u0111\u1ed9ng tr\u00ean h\u1ea1 t\u1ea7ng c\u1ee7a nh\u00e0 cung c\u1ea5p d\u1ecbch v\u1ee5, v\u00e0 Gi\u1ea3i ph\u00e1p l\u01b0u tr\u1eef t\u1ea1i ch\u1ed7 (On-premises), c\u00e0i \u0111\u1eb7t tr\u1ef1c ti\u1ebfp tr\u00ean m\u00e1y ch\u1ee7 c\u1ee7a kh\u00e1ch s\u1ea1n.<\/p>\n\n\n\n<p>So v\u1edbi gi\u1ea3i ph\u00e1p l\u01b0u tr\u1eef t\u1ea1i ch\u1ed7, Cloud mang l\u1ea1i nhi\u1ec1u l\u1ee3i \u00edch nh\u01b0 ti\u1ebft ki\u1ec7m chi ph\u00ed c\u01a1 s\u1edf h\u1ea1 t\u1ea7ng, gi\u1ea3m thi\u1ec3u nh\u00e2n s\u1ef1 k\u1ef9 thu\u1eadt, cung c\u1ea5p d\u1eef li\u1ec7u th\u1eddi gian th\u1ef1c v\u00e0 kh\u1ea3 n\u0103ng truy c\u1eadp t\u1eeb xa th\u00f4ng qua c\u00e1c thi\u1ebft b\u1ecb kh\u00e1c nhau c\u00f9ng v\u1edbi kh\u1ea3 n\u0103ng t\u00edch h\u1ee3p cao h\u01a1n.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-2-2-ph\u1ea7n-m\u1ec1m-qu\u1ea3n-ly-quan-h\u1ec7-khach-hang-crm\"><strong>2.2 Ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd quan h\u1ec7 kh\u00e1ch h\u00e0ng (CRM)<\/strong><\/h3>\n\n\n\n<p>Ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd quan h\u1ec7 kh\u00e1ch h\u00e0ng (Customer Relationship Management &#8211; CRM), ch\u1eb3ng h\u1ea1n nh\u01b0 <a href=\"https:\/\/base.vn\/crm?utm_source=base-blog&amp;utm_content=base.vn\/blog\/phan-mem-quan-ly-khach-san\/\" target=\"_blank\" rel=\"noreferrer noopener\">Base CRM<\/a>, \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u1ec3 qu\u1ea3n l\u00fd m\u1ed1i quan h\u1ec7 v\u1edbi c\u1ea3 kh\u00e1ch h\u00e0ng hi\u1ec7n t\u1ea1i v\u00e0 kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng. Trong ng\u00e0nh d\u1ecbch v\u1ee5 kh\u00e1ch s\u1ea1n, c\u00e1c <a href=\"https:\/\/base.vn\/blog\/phan-mem-crm\/\" target=\"_blank\" rel=\"noreferrer noopener\">ph\u1ea7n m\u1ec1m CRM<\/a> n\u00e0y kh\u00f4ng ch\u1ec9 gi\u00fap qu\u1ea3n l\u00fd d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng, ph\u00e2n t\u00edch s\u1edf th\u00edch v\u00e0 h\u00e0nh vi c\u1ee7a h\u1ecd, m\u00e0 c\u00f2n t\u1ea1o ra nh\u1eefng tr\u1ea3i nghi\u1ec7m c\u00e1 nh\u00e2n h\u00f3a \u0111\u1ec3 \u0111\u00e1p \u1ee9ng nhu c\u1ea7u kh\u00e1ch h\u00e0ng t\u1ed1t h\u01a1n.<\/p>\n\n\n\n<p>C\u00e1c t\u00ednh n\u0103ng ch\u00ednh th\u01b0\u1eddng c\u00f3 trong m\u1ed9t CRM bao g\u1ed3m:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>L\u01b0u tr\u1eef d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng, bao g\u1ed3m th\u00f4ng tin li\u00ean h\u1ec7, ngh\u1ec1 nghi\u1ec7p, ch\u1ee9c danh v\u00e0 l\u1ecbch s\u1eed t\u01b0\u01a1ng t\u00e1c gi\u1eefa kh\u00e1ch h\u00e0ng v\u00e0 kh\u00e1ch s\u1ea1n.<\/li>\n\n\n\n<li>Thu th\u1eadp ph\u1ea3n h\u1ed3i v\u00e0 \u00fd ki\u1ebfn \u0111\u00e1nh gi\u00e1 c\u1ee7a kh\u00e1ch h\u00e0ng t\u1eeb nhi\u1ec1u ngu\u1ed3n kh\u00e1c nhau nh\u1eb1m c\u1ea3i thi\u1ec7n ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5.<\/li>\n\n\n\n<li>Qu\u1ea3n l\u00fd ho\u1ea1t \u0111\u1ed9ng h\u1ed7 tr\u1ee3 v\u00e0 t\u01b0 v\u1ea5n c\u1ee7a \u0111\u1ed9i ng\u0169 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng \u0111\u1ec3 x\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7 l\u00e2u d\u00e0i v\u1edbi kh\u00e1ch h\u00e0ng.<\/li>\n\n\n\n<li>Thi\u1ebft l\u1eadp c\u00e1c chi\u1ebfn d\u1ecbch ti\u1ebfp th\u1ecb v\u1edbi n\u1ed9i dung c\u00e1 nh\u00e2n h\u00f3a theo h\u00e0nh vi v\u00e0 s\u1edf th\u00edch c\u1ee7a kh\u00e1ch h\u00e0ng, \u0111\u1ed3ng th\u1eddi t\u1ef1 \u0111\u1ed9ng cung c\u1ea5p b\u00e1o c\u00e1o hi\u1ec7u su\u1ea5t c\u1ee7a t\u1eebng chi\u1ebfn d\u1ecbch.<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><a href=\"https:\/\/base.vn\/crm?utm_source=base-blog&amp;utm_content=base.vn\/blog\/phan-mem-quan-ly-khach-san\/\" target=\"_blank\" rel=\"noreferrer noopener\"><img decoding=\"async\" width=\"1024\" height=\"457\" src=\"https:\/\/base.vn\/wp-content\/uploads\/2024\/11\/c-Joni-CRM-02-2-1024x457.jpg\" alt=\"Base CRM\" class=\"wp-image-13979\" srcset=\"https:\/\/base.vn\/wp-content\/uploads\/2024\/11\/c-Joni-CRM-02-2-1024x457.jpg 1024w, https:\/\/base.vn\/wp-content\/uploads\/2024\/11\/c-Joni-CRM-02-2-300x134.jpg 300w, https:\/\/base.vn\/wp-content\/uploads\/2024\/11\/c-Joni-CRM-02-2-768x343.jpg 768w, https:\/\/base.vn\/wp-content\/uploads\/2024\/11\/c-Joni-CRM-02-2-1536x686.jpg 1536w, https:\/\/base.vn\/wp-content\/uploads\/2024\/11\/c-Joni-CRM-02-2-2048x914.jpg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure><\/div>\n\n\n<h3 class=\"wp-block-heading\" id=\"h-2-3-ph\u1ea7n-m\u1ec1m-qu\u1ea3n-ly-tinh-hinh-tai-chinh\"><strong>2.3 Ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd t\u00ecnh h\u00ecnh t\u00e0i ch\u00ednh<\/strong><\/h3>\n\n\n\n<p>Gi\u1ea3i ph\u00e1p qu\u1ea3n l\u00fd t\u00e0i ch\u00ednh, ch\u1eb3ng h\u1ea1n nh\u01b0 <a href=\"https:\/\/base.vn\/platform\/finance?utm_source=base-blog&amp;utm_content=base.vn\/blog\/phan-mem-quan-ly-khach-san\/\" target=\"_blank\" rel=\"noreferrer noopener\">Base Finance+<\/a>, l\u00e0 c\u00f4ng c\u1ee5 c\u1ea7n thi\u1ebft \u0111\u1ec3 ki\u1ec3m so\u00e1t v\u00e0 theo d\u00f5i d\u00f2ng ch\u1ea3y t\u00e0i ch\u00ednh c\u1ee7a kh\u00e1ch s\u1ea1n, t\u1eeb c\u00e1c kho\u1ea3n thu, chi, mua s\u1eafm cho \u0111\u1ebfn vi\u1ec7c s\u1eed d\u1ee5ng t\u00e0i s\u1ea3n. Nh\u1edd \u0111\u00f3, ch\u1ee7 kh\u00e1ch s\u1ea1n c\u00f3 th\u1ec3 n\u1eafm b\u1eaft t\u00ecnh h\u00ecnh t\u00e0i ch\u00ednh m\u1ed9t c\u00e1ch ch\u00ednh x\u00e1c v\u00e0 k\u1ecbp th\u1eddi \u0111\u1ec3 \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh chi\u1ebfn l\u01b0\u1ee3c v\u00e0 h\u1ea1n ch\u1ebf th\u1ea5t tho\u00e1t ng\u00e2n s\u00e1ch.<\/p>\n\n\n\n<p>M\u1ed9t ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd t\u00e0i ch\u00ednh kh\u00e1ch s\u1ea1n th\u01b0\u1eddng c\u00f3 c\u00e1c t\u00ednh n\u0103ng:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Qu\u1ea3n l\u00fd v\u00e0 c\u1eadp nh\u1eadt t\u1ee9c th\u1eddi doanh thu, l\u1ee3i nhu\u1eadn, chi ph\u00ed v\u00e0 c\u00f4ng n\u1ee3 ph\u00e1t sinh.<\/li>\n\n\n\n<li>Chia s\u1ebb d\u1eef li\u1ec7u v\u1edbi c\u00e1c c\u1ea5p ho\u1eb7c nh\u00e2n s\u1ef1 c\u00f3 li\u00ean quan \u0111\u1ebfn t\u00e0i ch\u00ednh.<\/li>\n\n\n\n<li>Tr\u1ef1c quan h\u00f3a b\u00e1o c\u00e1o t\u00e0i ch\u00ednh theo t\u1eebng chu k\u1ef3 kinh doanh ho\u1eb7c theo t\u1eebng chi nh\u00e1nh kh\u00e1ch s\u1ea1n.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-2-4-ph\u1ea7n-m\u1ec1m-qu\u1ea3n-ly-nhan-s\u1ef1-ch\u1ea5m-cong-va-tinh-l\u01b0\u01a1ng\"><strong>2.4 Ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd nh\u00e2n s\u1ef1, ch\u1ea5m c\u00f4ng v\u00e0 t\u00ednh l\u01b0\u01a1ng<\/strong><\/h3>\n\n\n\n<p>Trong ng\u00e0nh kh\u00e1ch s\u1ea1n, nh\u00e2n vi\u00ean th\u01b0\u1eddng \u0111\u01b0\u1ee3c ph\u00e2n c\u00f4ng l\u00e0m vi\u1ec7c theo nhi\u1ec1u ca kh\u00e1c nhau \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o kh\u00e1ch s\u1ea1n ho\u1ea1t \u0111\u1ed9ng li\u00ean t\u1ee5c trong su\u1ed1t 24 gi\u1edd m\u1ed7i ng\u00e0y. Do \u0111\u00f3, vi\u1ec7c qu\u1ea3n l\u00fd nh\u00e2n s\u1ef1, ch\u1ea5m c\u00f4ng v\u00e0 t\u00ednh l\u01b0\u01a1ng ch\u00ednh x\u00e1c theo t\u1eebng ca l\u00e0m vi\u1ec7c l\u00e0 m\u1ed9t th\u00e1ch th\u1ee9c kh\u00f4ng h\u1ec1 nh\u1ecf. \u0110i\u1ec1u n\u00e0y t\u1ea1o ra nhu c\u1ea7u s\u1eed d\u1ee5ng h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd nh\u00e2n s\u1ef1 to\u00e0n di\u1ec7n, nh\u01b0 <a href=\"https:\/\/base.vn\/platform\/hrm\/?utm_source=base-blog&amp;utm_content=base.vn\/blog\/phan-mem-quan-ly-khach-san\/\" target=\"_blank\" rel=\"noreferrer noopener\">Base HRM+<\/a>, \u0111\u1ec3 ki\u1ec3m so\u00e1t to\u00e0n b\u1ed9 c\u00e1c kh\u00eda c\u1ea1nh li\u00ean quan \u0111\u1ebfn l\u1ef1c l\u01b0\u1ee3ng lao \u0111\u1ed9ng trong kh\u00e1ch s\u1ea1n.<\/p>\n\n\n\n<p>M\u1ed9t ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd nh\u00e2n s\u1ef1 trong kh\u00e1ch s\u1ea1n th\u01b0\u1eddng ph\u1ea3i \u0111\u00e1p \u1ee9ng c\u00e1c t\u00ednh n\u0103ng sau:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Qu\u1ea3n l\u00fd qu\u00e1 tr\u00ecnh tuy\u1ec3n d\u1ee5ng v\u00e0 h\u1ed9i nh\u1eadp (onboarding) c\u1ee7a nh\u00e2n vi\u00ean.<\/li>\n\n\n\n<li>L\u01b0u tr\u1eef \u0111\u1ea7y \u0111\u1ee7 h\u1ed3 s\u01a1 nh\u00e2n vi\u00ean, bao g\u1ed3m th\u00f4ng tin c\u00e1 nh\u00e2n, h\u1ee3p \u0111\u1ed3ng l\u00e0m vi\u1ec7c (to\u00e0n th\u1eddi gian, b\u00e1n th\u1eddi gian, th\u1eddi v\u1ee5,&#8230;), tr\u00ecnh \u0111\u1ed9 chuy\u00ean m\u00f4n v\u00e0 v\u1ecb tr\u00ed c\u00f4ng vi\u1ec7c.<\/li>\n\n\n\n<li>C\u1eadp nh\u1eadt th\u00f4ng tin ch\u1ea5m c\u00f4ng theo th\u1eddi gian th\u1ef1c, theo d\u00f5i s\u1ed1 ng\u00e0y ngh\u1ec9 c\u00f3 l\u01b0\u01a1ng ho\u1eb7c kh\u00f4ng l\u01b0\u01a1ng v\u00e0 cho ph\u00e9p nh\u00e2n vi\u00ean ph\u1ea3n h\u1ed3i ngay l\u1eadp t\u1ee9c n\u1ebfu x\u1ea3y ra sai s\u00f3t.<\/li>\n\n\n\n<li>T\u1ef1 \u0111\u1ed9ng t\u00ednh l\u01b0\u01a1ng theo c\u00f4ng th\u1ee9c \u0111\u00e3 \u0111\u01b0\u1ee3c c\u00e0i \u0111\u1eb7t s\u1eb5n v\u00e0 g\u1eedi phi\u1ebfu l\u01b0\u01a1ng qua email cho nh\u00e2n vi\u00ean.<\/li>\n<\/ul>\n\n\n\n<p>Sau khi \u0111\u00e3 t\u00ecm hi\u1ec3u v\u1ec1 c\u00e1c lo\u1ea1i ph\u1ea7n m\u1ec1m m\u00e0 kh\u00e1ch s\u1ea1n c\u1ea7n s\u1eed d\u1ee5ng \u0111\u1ec3 t\u1ed1i \u01b0u h\u00f3a ho\u1ea1t \u0111\u1ed9ng v\u1eadn h\u00e0nh, ch\u00fang ta s\u1ebd \u0111i \u0111\u1ebfn ph\u1ea7n \u0111\u00e1nh gi\u00e1 v\u1ec1 t\u00ednh n\u0103ng, \u01b0u nh\u01b0\u1ee3c \u0111i\u1ec3m v\u00e0 chi ph\u00ed s\u1eed d\u1ee5ng c\u1ee7a nh\u1eefng ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n h\u00e0ng \u0111\u1ea7u t\u1ea1i Vi\u1ec7t Nam.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-3-top-5-ph\u1ea7n-m\u1ec1m-qu\u1ea3n-ly-khach-s\u1ea1n-uy-tin-hang-d\u1ea7u-vi\u1ec7t-nam\"><strong>3. Top 5+ ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n uy t\u00edn h\u00e0ng \u0111\u1ea7u Vi\u1ec7t Nam<\/strong><\/h2>\n\n\n\n<p>D\u01b0\u1edbi \u0111\u00e2y l\u00e0 top c\u00e1c ph\u1ea7n m\u1ec1m t\u1eadp trung v\u00e0o vi\u1ec7c h\u1ed7 tr\u1ee3 kh\u00e1ch s\u1ea1n qu\u1ea3n l\u00fd \u0111\u1eb7t ph\u00f2ng, check in\/check out v\u00e0 t\u00ednh ti\u1ec1n.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-3-1-fpt-ihotel\"><strong>3.1 FPT.iHotel<\/strong><\/h3>\n\n\n\n<p><strong>Ph\u00f9 nh\u1ea5t v\u1edbi: <\/strong>Kh\u00e1ch s\u1ea1n v\u1eeba v\u00e0 l\u1edbn, chu\u1ed7i kh\u00e1ch s\u1ea1n v\u00e0 khu ngh\u1ec9 d\u01b0\u1ee1ng (resort).<\/p>\n\n\n\n<p>FPT.iHotel \u0111\u01b0\u1ee3c ph\u00e1t tri\u1ec3n b\u1edfi FPT IS \u2013 Th\u00e0nh vi\u00ean c\u1ee7a T\u1eadp \u0111o\u00e0n FPT t\u1eeb n\u0103m 2016, v\u1edbi kh\u1ea3 n\u0103ng qu\u1ea3n l\u00fd v\u00e0 ki\u1ec3m so\u00e1t hi\u1ec7u qu\u1ea3 c\u00e1c ho\u1ea1t \u0111\u1ed9ng \u0111\u1eb7t ph\u00f2ng, b\u00e1n h\u00e0ng, t\u1ed5 ch\u1ee9c s\u1ef1 ki\u1ec7n t\u1ea1i c\u00e1c kh\u00e1ch s\u1ea1n c\u00f3 quy m\u00f4 v\u1eeba v\u00e0 l\u1edbn. Ph\u1ea7n m\u1ec1m gi\u00fap ng\u01b0\u1eddi d\u00f9ng d\u1ec5 d\u00e0ng n\u1eafm b\u1eaft t\u00ecnh h\u00ecnh kinh doanh v\u1edbi t\u1ed1c \u0111\u1ed9 truy c\u1eadp v\u00e0 xu\u1ea5t d\u1eef li\u1ec7u nhanh ch\u00f3ng, t\u1ed1i \u01b0u h\u00f3a hi\u1ec7u n\u0103ng qu\u1ea3n l\u00fd v\u00e0 x\u1eed l\u00fd c\u00e1c t\u00e1c v\u1ee5.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><strong>\u01afu \u0111i\u1ec3m<\/strong><\/td><td><strong>Nh\u01b0\u1ee3c \u0111i\u1ec3m<\/strong><\/td><\/tr><tr><td>+ C\u00f3 kh\u1ea3 n\u0103ng ho\u1ea1t \u0111\u1ed9ng tr\u00ean nhi\u1ec1u thi\u1ebft b\u1ecb, cho ph\u00e9p ng\u01b0\u1eddi d\u00f9ng truy c\u1eadp t\u1eeb xa.<br>+ \u1ee8ng d\u1ee5ng m\u00f4 h\u00ecnh qu\u1ea3n l\u00fd m\u1edf, \u0111\u00e1p \u1ee9ng ti\u00eau chu\u1ea9n qu\u1ed1c t\u1ebf v\u00e0 d\u1ec5 d\u00e0ng t\u00f9y ch\u1ec9nh theo y\u00eau c\u1ea7u c\u1ee7a t\u1eebng qu\u1ed1c gia.&nbsp;<\/td><td>\u2013&nbsp; Ho\u1ea1t \u0111\u1ed9ng tr\u00ean n\u1ec1n t\u1ea3ng \u0111i\u1ec7n to\u00e1n \u0111\u00e1m m\u00e2y, cho n\u00ean khi m\u1ea5t k\u1ebft n\u1ed1i internet th\u00ec d\u1eef li\u1ec7u kh\u00f4ng th\u1ec3 c\u1eadp nh\u1eadt li\u00ean t\u1ee5c.&nbsp;<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p><strong>T\u00ednh n\u0103ng n\u1ed5i b\u1eadt:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Qu\u1ea3n l\u00fd ho\u1ea1t \u0111\u1ed9ng \u0111\u1eb7t ph\u00f2ng, khu v\u1ef1c l\u1ec5 t\u00e2n, thu ng\u00e2n, bu\u1ed3ng ph\u00f2ng, v.v\u2026<\/li>\n\n\n\n<li>Qu\u1ea3n l\u00fd s\u01a1 \u0111\u1ed3 nh\u00e0 h\u00e0ng, h\u1ed7 tr\u1ee3 thu ng\u00e2n, thanh to\u00e1n cho kh\u00e1ch h\u00e0ng.<\/li>\n\n\n\n<li>Qu\u1ea3n l\u00fd t\u1ed5 ch\u1ee9c s\u1ef1 ki\u1ec7n, bao g\u1ed3m tra c\u1ee9u c\u00e1c nh\u00f3m (\u0111o\u00e0n), qu\u1ea3n l\u00fd ngu\u1ed3n l\u1ef1c, tra c\u1ee9u s\u1ea3nh v\u00e0 ph\u00f2ng.<\/li>\n\n\n\n<li>Qu\u1ea3n tr\u1ecb ph\u00e2n quy\u1ec1n truy c\u1eadp v\u00e0o h\u1ec7 th\u1ed1ng ph\u1ea7n m\u1ec1m, qu\u1ea3n l\u00fd ng\u01b0\u1eddi d\u00f9ng v\u00e0 nh\u00f3m ng\u01b0\u1eddi d\u00f9ng.&nbsp;<\/li>\n\n\n\n<li>Qu\u1ea3n l\u00fd k\u1ebf to\u00e1n, bao g\u1ed3m t\u00ecnh h\u00ecnh kho, ti\u1ec1n m\u1eb7t, t\u00e0i s\u1ea3n c\u1ed1 \u0111\u1ecbnh v\u00e0 c\u00e1c kho\u1ea3n ph\u1ea3i tr\u1ea3.<\/li>\n<\/ul>\n\n\n\n<p><strong>Chi ph\u00ed s\u1eed d\u1ee5ng: <\/strong>Hi\u1ec7n t\u1ea1i, FPT ch\u01b0a c\u00f4ng khai gi\u00e1 d\u1ecbch v\u1ee5 c\u1ee7a ph\u1ea7n m\u1ec1m FPT.iHotel. V\u00ec v\u1eady, ch\u1ee7 kh\u00e1ch s\u1ea1n c\u1ea7n li\u00ean h\u1ec7 tr\u1ef1c ti\u1ebfp v\u1edbi FPT \u0111\u1ec3 nh\u1eadn t\u01b0 v\u1ea5n chi ti\u1ebft.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" width=\"1024\" height=\"544\" src=\"https:\/\/base.vn\/wp-content\/uploads\/2025\/02\/phan-mem-quan-ly-khach-san-fpt-ihotel-1024x544.webp\" alt=\"Ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n FPT.iHotel\" class=\"wp-image-14935\" srcset=\"https:\/\/base.vn\/wp-content\/uploads\/2025\/02\/phan-mem-quan-ly-khach-san-fpt-ihotel-1024x544.webp 1024w, https:\/\/base.vn\/wp-content\/uploads\/2025\/02\/phan-mem-quan-ly-khach-san-fpt-ihotel-300x159.webp 300w, https:\/\/base.vn\/wp-content\/uploads\/2025\/02\/phan-mem-quan-ly-khach-san-fpt-ihotel-768x408.webp 768w, https:\/\/base.vn\/wp-content\/uploads\/2025\/02\/phan-mem-quan-ly-khach-san-fpt-ihotel-1536x816.webp 1536w, https:\/\/base.vn\/wp-content\/uploads\/2025\/02\/phan-mem-quan-ly-khach-san-fpt-ihotel.webp 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n<h3 class=\"wp-block-heading\" id=\"h-3-2-fpt-skybeds\"><strong>3.2 FPT.Skybeds<\/strong><\/h3>\n\n\n\n<p><strong>Ph\u00f9 h\u1ee3p nh\u1ea5t v\u1edbi: <\/strong>Kh\u00e1ch s\u1ea1n nh\u1ecf v\u00e0 v\u1eeba, nh\u00e0 ngh\u1ec9 v\u00e0 nh\u00e0 l\u01b0u tr\u00fa (homestay).<\/p>\n\n\n\n<p>FPT.Skybeds c\u0169ng l\u00e0 m\u1ed9t ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n do FPT IS ph\u00e1t tri\u1ec3n. Tuy nhi\u00ean, kh\u00e1c v\u1edbi FPT.iHotel, FPT.Skybeds h\u01b0\u1edbng \u0111\u1ebfn ph\u00e2n kh\u00fac qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n nh\u1ecf d\u01b0\u1edbi 80 ph\u00f2ng, nh\u00e0 ngh\u1ec9, homestay ho\u1eb7c c\u01a1 s\u1edf l\u01b0u tr\u00fa cho thu\u00ea theo gi\u1edd.<\/p>\n\n\n\n<p>Ho\u1ea1t \u0111\u1ed9ng tr\u00ean n\u1ec1n t\u1ea3ng \u0111\u00e1m m\u00e2y k\u1ebft h\u1ee3p c\u00f4ng ngh\u1ec7 Internet v\u1ea1n v\u1eadt (IoT), tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o (AI) v\u00e0 robotics, FPT.Skybeds h\u1ee9a h\u1eb9n cung c\u1ea5p nhi\u1ec1u c\u00f4ng c\u1ee5 th\u00f4ng minh gi\u00fap ch\u1ee7 kh\u00e1ch s\u1ea1n t\u1ed1i \u01b0u quy tr\u00ecnh kinh doanh c\u0169ng nh\u01b0 ki\u1ec3m so\u00e1t chi ph\u00ed t\u1ed1t h\u01a1n.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><strong>\u01afu \u0111i\u1ec3m<\/strong><\/td><td><strong>Nh\u01b0\u1ee3c \u0111i\u1ec3m<\/strong><\/td><\/tr><tr><td>+ Cho ph\u00e9p ng\u01b0\u1eddi d\u00f9ng truy c\u1eadp d\u1eef li\u1ec7u t\u1eeb xa tr\u00ean \u0111a thi\u1ebft b\u1ecb.<br>+ \u0110\u01b0\u1ee3c t\u00edch h\u1ee3p nhi\u1ec1u c\u00f4ng ngh\u1ec7 m\u1edbi n\u1ed5i nh\u01b0 AI, robotics v\u00e0 IoT.<\/td><td>\u2013&nbsp; Ph\u1ee5 thu\u1ed9c v\u00e0o k\u1ebft n\u1ed1i internet, do \u0111\u00f3 kh\u00f4ng th\u1ec3 c\u1eadp nh\u1eadt d\u1eef li\u1ec7u offline nh\u01b0 c\u00e1c ph\u1ea7n m\u1ec1m On-premises.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p><strong>T\u00ednh n\u0103ng n\u1ed5i b\u1eadt:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Qu\u1ea3n l\u00fd c\u01a1 s\u1edf l\u01b0u tr\u00fa theo chu\u1ed7i b\u1eb1ng m\u1ed9t t\u00e0i kho\u1ea3n duy nh\u1ea5t v\u00e0 l\u1eadp b\u00e1o c\u00e1o theo chu\u1ed7i kh\u00e1ch s\u1ea1n.<\/li>\n\n\n\n<li>Qu\u1ea3n l\u00fd c\u00e1c k\u00eanh \u0111\u1eb7t ph\u00f2ng tr\u1ef1c tuy\u1ebfn (Channel Management\/OTA), bao g\u1ed3m: c\u1ea5u h\u00ecnh k\u1ebft n\u1ed1i t\u1eeb ph\u00e2n h\u1ec7 PMS l\u00ean k\u00eanh ph\u00e2n ph\u1ed1i ph\u00f2ng, c\u1ea5u h\u00ecnh s\u1ed1 l\u01b0\u1ee3ng ph\u00f2ng\/gi\u00e1 b\u00e1n tr\u00ean c\u00e1c k\u00eanh OTA theo t\u1eebng lo\u1ea1i ph\u00f2ng, \u0111\u1ed3ng b\u1ed9 th\u00f4ng tin \u0111\u1eb7t ph\u00f2ng v\u1ec1 h\u1ec7 th\u1ed1ng PMS c\u1ee7a ph\u1ea7n m\u1ec1m.<\/li>\n\n\n\n<li>Qu\u1ea3n l\u00fd \u0111\u1eb7t ph\u00f2ng v\u00e0 thanh to\u00e1n tr\u1ef1c tuy\u1ebfn (Booking engine), bao g\u1ed3m: nh\u00fang booking engine l\u00ean c\u00e1c website c\u1ee7a kh\u00e1ch s\u1ea1n \u0111\u1ec3 cho kh\u00e1ch \u0111\u1eb7t ph\u00f2ng tr\u1ef1c tuy\u1ebfn, \u0111\u1ed3ng b\u1ed9 \u0111\u1eb7t ph\u00f2ng tr\u1ef1c tuy\u1ebfn v\u1ec1 ph\u00e2n h\u1ec7 PMS v\u00e0 t\u00edch h\u1ee3p h\u00ecnh th\u1ee9c thanh to\u00e1n online.<\/li>\n<\/ul>\n\n\n\n<p><strong>Chi ph\u00ed s\u1eed d\u1ee5ng: <\/strong>\u0110\u1ec3 s\u1eed d\u1ee5ng FPT.Skybeds, ch\u1ee7 kh\u00e1ch s\u1ea1n c\u00f3 th\u1ec3 ch\u1ecdn 1 trong 3 g\u00f3i d\u1ecbch v\u1ee5: Basic: 25.000 VND\/ph\u00f2ng\/th\u00e1ng; Standard: 50.000 VND\/ph\u00f2ng\/th\u00e1ng; Professional: 65.000 VND\/ph\u00f2ng\/th\u00e1ng. \u0110\u1ed1i v\u1edbi kh\u00e1ch s\u1ea1n c\u00f3 h\u01a1n 80 ph\u00f2ng v\u00e0 kinh doanh d\u1ecbch v\u1ee5 \u0103n u\u1ed1ng, ch\u1ee7 kh\u00e1ch s\u1ea1n c\u1ea7n li\u00ean h\u1ec7 v\u1edbi FPT \u0111\u1ec3 \u0111\u01b0\u1ee3c t\u01b0 v\u1ea5n v\u00e0 nh\u1eadn b\u00e1o gi\u00e1 chi ti\u1ebft.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"840\" src=\"https:\/\/base.vn\/wp-content\/uploads\/2025\/02\/phan-mem-quan-ly-khach-san-fpt-skybeds-1024x840.webp\" alt=\"Ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n FPT.Skybeds\" class=\"wp-image-14937\" srcset=\"https:\/\/base.vn\/wp-content\/uploads\/2025\/02\/phan-mem-quan-ly-khach-san-fpt-skybeds-1024x840.webp 1024w, https:\/\/base.vn\/wp-content\/uploads\/2025\/02\/phan-mem-quan-ly-khach-san-fpt-skybeds-300x246.webp 300w, https:\/\/base.vn\/wp-content\/uploads\/2025\/02\/phan-mem-quan-ly-khach-san-fpt-skybeds-768x630.webp 768w, https:\/\/base.vn\/wp-content\/uploads\/2025\/02\/phan-mem-quan-ly-khach-san-fpt-skybeds-1536x1260.webp 1536w, https:\/\/base.vn\/wp-content\/uploads\/2025\/02\/phan-mem-quan-ly-khach-san-fpt-skybeds.webp 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n<h3 class=\"wp-block-heading\" id=\"h-3-3-newway-pms\"><strong>3.3 Newway PMS<\/strong><\/h3>\n\n\n\n<p><strong>Ph\u00f9 h\u1ee3p v\u1edbi: <\/strong>Kh\u00e1ch s\u1ea1n h\u1ea1ng sang ho\u1eb7c resort t\u1eeb 3 \u0111\u1ebfn 5 sao.<\/p>\n\n\n\n<p>Ra m\u1eaft t\u1eeb n\u0103m 2006, NEWWAY PMS l\u00e0 gi\u1ea3i ph\u00e1p ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n, resort, spa tr\u00ean n\u1ec1n t\u1ea3ng \u0111\u00e1m m\u00e2y, \u0111\u01b0\u1ee3c ph\u00e1t tri\u1ec3n b\u1edfi \u0111\u1ed9i ng\u0169 k\u1ef9 s\u01b0 \u0111\u1ebfn t\u1eeb \u0110\u1ea1i h\u1ecdc C\u00f4ng ngh\u1ec7 v\u00e0 \u0110\u1ea1i h\u1ecdc Khoa h\u1ecdc T\u1ef1 nhi\u00ean. Ph\u1ea7n m\u1ec1m h\u1ed7 tr\u1ee3 \u0111a ng\u00f4n ng\u1eef, ch\u1ee7 y\u1ebfu l\u00e0 ti\u1ebfng Vi\u1ec7t v\u00e0 ti\u1ebfng Anh, c\u00f9ng v\u1edbi nhi\u1ec1u ph\u00e2n h\u1ec7 ch\u1ee9c n\u0103ng v\u00e0 kh\u1ea3 n\u0103ng t\u00edch h\u1ee3p v\u1edbi c\u00e1c h\u1ec7 th\u1ed1ng thi\u1ebft b\u1ecb qua API, ph\u00f9 h\u1ee3p tri\u1ec3n khai cho c\u00e1c h\u1ec7 th\u1ed1ng kh\u00e1ch s\u1ea1n t\u1eeb 3 \u0111\u1ebfn 5 sao t\u1ea1i Vi\u1ec7t Nam.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><strong>\u01afu \u0111i\u1ec3m<\/strong><\/td><td><strong>Nh\u01b0\u1ee3c \u0111i\u1ec3m<\/strong><\/td><\/tr><tr><td>+ Cung c\u1ea5p \u0111\u1ea7y \u0111\u1ee7 t\u00ednh n\u0103ng qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n cao c\u1ea5p.<br>+ H\u1ed7 tr\u1ee3 song ng\u1eef, k\u1ebft n\u1ed1i m\u1edf r\u1ed9ng v\u1edbi OTA, kh\u00f3a t\u1eeb v\u00e0 h\u1ec7 th\u1ed1ng \u0111i\u1ec7n.<br>+ Thi\u1ebft k\u1ebf giao di\u1ec7n khoa h\u1ecdc v\u00e0 d\u1ec5 s\u1eed d\u1ee5ng.<\/td><td>\u2013&nbsp; Cung c\u1ea5p qu\u00e1 nhi\u1ec1u nghi\u1ec7p v\u1ee5 n\u00ean c\u00f3 th\u1ec3 ph\u1ee9c t\u1ea1p v\u1edbi ng\u01b0\u1eddi m\u1edbi d\u00f9ng.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p><strong>T\u00ednh n\u0103ng n\u1ed5i b\u1eadt:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u0110\u00e1p \u1ee9ng \u0111\u1ea7y \u0111\u1ee7 c\u00e1c ph\u00e2n h\u1ec7 qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n c\u1ed1t l\u00f5i, bao g\u1ed3m: qu\u1ea3n l\u00fd b\u1ed9 ph\u1eadn bu\u1ed3ng ph\u00f2ng, l\u1ec5 t\u00e2n, d\u1ecbch v\u1ee5 \u0103n u\u1ed1ng, \u0111i\u1ec3m b\u00e1n h\u00e0ng (proshop), khu v\u1ef1c spa v\u00e0 massage, t\u00edch \u0111i\u1ec3m th\u00e0nh vi\u00ean, thu mua, v.v\u2026<\/li>\n\n\n\n<li>B\u00e1o c\u00e1o v\u00e0 ph\u00e2n t\u00edch doanh thu, s\u1ed1 l\u01b0\u1ee3ng kh\u00e1ch v\u00e0 t\u00ecnh h\u00ecnh kinh doanh c\u1ee7a kh\u00e1ch s\u1ea1n.<\/li>\n\n\n\n<li>T\u00edch h\u1ee3p v\u00e0 k\u1ebft n\u1ed1i v\u1edbi nhi\u1ec1u h\u1ec7 th\u1ed1ng thi\u1ebft b\u1ecb, bao g\u1ed3m: kh\u00f3a ph\u00f2ng, t\u1ed5ng \u0111\u00e0i, wifi marketing, hotel TV, channel manager, booking engine, website kh\u00e1ch s\u1ea1n, v.v\u2026<\/li>\n<\/ul>\n\n\n\n<p><strong>Chi ph\u00ed s\u1eed d\u1ee5ng: <\/strong>Newway PMS kh\u00f4ng c\u00f4ng khai b\u1ea3ng gi\u00e1 d\u1ecbch v\u1ee5, ch\u1ee7 kh\u00e1ch s\u1ea1n c\u1ea7n li\u00ean h\u1ec7 hotline \u0111\u1ec3 \u0111\u01b0\u1ee3c t\u01b0 v\u1ea5n.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"539\" src=\"https:\/\/base.vn\/wp-content\/uploads\/2025\/02\/phan-mem-quan-ly-khach-san-newway-pms-1024x539.webp\" alt=\"Ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n Newway PMS\" class=\"wp-image-14939\" srcset=\"https:\/\/base.vn\/wp-content\/uploads\/2025\/02\/phan-mem-quan-ly-khach-san-newway-pms-1024x539.webp 1024w, https:\/\/base.vn\/wp-content\/uploads\/2025\/02\/phan-mem-quan-ly-khach-san-newway-pms-300x158.webp 300w, https:\/\/base.vn\/wp-content\/uploads\/2025\/02\/phan-mem-quan-ly-khach-san-newway-pms-768x404.webp 768w, https:\/\/base.vn\/wp-content\/uploads\/2025\/02\/phan-mem-quan-ly-khach-san-newway-pms-1536x809.webp 1536w, https:\/\/base.vn\/wp-content\/uploads\/2025\/02\/phan-mem-quan-ly-khach-san-newway-pms.webp 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n<h3 class=\"wp-block-heading\" id=\"h-3-4-tcsoft-hotel\"><strong>3.4 TCSOFT Hotel<\/strong><\/h3>\n\n\n\n<p><strong>Ph\u00f9 h\u1ee3p v\u1edbi: <\/strong>Kh\u00e1ch s\u1ea1n, nh\u00e0 ngh\u1ec9 v\u00e0 homestay nh\u1ecf.<\/p>\n\n\n\n<p>TCSOFT Hotel t\u00edch h\u1ee3p h\u01a1n 30 t\u00ednh n\u0103ng, gi\u00fap ch\u1ee7 kh\u00e1ch s\u1ea1n nhanh ch\u00f3ng nh\u1eadn bi\u1ebft ho\u1ea1t \u0111\u1ed9ng nh\u1eadn v\u00e0 tr\u1ea3 ph\u00f2ng ch\u1ec9 v\u1edbi v\u00e0i c\u00fa click chu\u1ed9t, \u0111\u1ed3ng th\u1eddi n\u1eafm b\u1eaft ch\u00ednh x\u00e1c t\u00ecnh h\u00ecnh kinh doanh c\u1ee7a t\u1eebng c\u01a1 s\u1edf, t\u1eebng nh\u00e0 ngh\u1ec9 trong chu\u1ed7i kh\u00e1ch s\u1ea1n.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><strong>\u01afu \u0111i\u1ec3m<\/strong><\/td><td><strong>Nh\u01b0\u1ee3c \u0111i\u1ec3m<\/strong><\/td><\/tr><tr><td>+ Giao di\u1ec7n \u0111\u01a1n gi\u1ea3n v\u00e0 ho\u1ea1t \u0111\u1ed9ng \u1ed5n \u0111\u1ecbnh tr\u00ean tr\u00ecnh duy\u1ec7t desktop v\u00e0 \u1ee9ng d\u1ee5ng di \u0111\u1ed9ng (iOS v\u00e0 Android).<br>+ H\u1ed7 tr\u1ee3 24\/7 t\u1eeb xa qua TeamViewer v\u00e0 UltraViewer.<br>+ H\u1ed7 tr\u1ee3 d\u00f9ng th\u1eed 15 ng\u00e0y mi\u1ec5n ph\u00ed v\u1edbi \u0111\u1ea7y \u0111\u1ee7 t\u00ednh n\u0103ng c\u1ee7a ph\u1ea7n m\u1ec1m.<\/td><td>\u2013&nbsp; \u0110ang trong qu\u00e1 tr\u00ecnh c\u1ea3i thi\u1ec7n t\u00ednh n\u0103ng \u0111\u1eb7t ph\u00f2ng online v\u00e0 qu\u1ea3n l\u00fd b\u00e1n gi\u01b0\u1eddng.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p><strong>Chi ph\u00ed s\u1eed d\u1ee5ng: <\/strong>TCSOFT Hotel c\u00f3 2 g\u00f3i d\u1ecbch v\u1ee5: C\u01a1 b\u1ea3n (d\u00e0nh cho 2 ng\u01b0\u1eddi d\u00f9ng) v\u00e0 Cao c\u1ea5p (kh\u00f4ng gi\u1edbi h\u1ea1n s\u1ed1 ng\u01b0\u1eddi d\u00f9ng). Ch\u1ee7 kh\u00e1ch s\u1ea1n c\u1ea7n li\u00ean h\u1ec7 tr\u1ef1c ti\u1ebfp TCSOFT Hotel \u0111\u1ec3 nh\u1eadn b\u00e1o gi\u00e1.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"490\" src=\"https:\/\/base.vn\/wp-content\/uploads\/2025\/02\/phan-mem-quan-ly-khach-san-TCSOFT-Hotel-1024x490.webp\" alt=\"Ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n TCSOFT Hotel\" class=\"wp-image-14941\" srcset=\"https:\/\/base.vn\/wp-content\/uploads\/2025\/02\/phan-mem-quan-ly-khach-san-TCSOFT-Hotel-1024x490.webp 1024w, https:\/\/base.vn\/wp-content\/uploads\/2025\/02\/phan-mem-quan-ly-khach-san-TCSOFT-Hotel-300x144.webp 300w, https:\/\/base.vn\/wp-content\/uploads\/2025\/02\/phan-mem-quan-ly-khach-san-TCSOFT-Hotel-768x368.webp 768w, https:\/\/base.vn\/wp-content\/uploads\/2025\/02\/phan-mem-quan-ly-khach-san-TCSOFT-Hotel-1536x735.webp 1536w, https:\/\/base.vn\/wp-content\/uploads\/2025\/02\/phan-mem-quan-ly-khach-san-TCSOFT-Hotel.webp 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n<h3 class=\"wp-block-heading\" id=\"h-3-5-ezcloudhotel\"><strong>3.5 EzCloudhotel<\/strong><\/h3>\n\n\n\n<p><strong>Ph\u00f9 h\u1ee3p v\u1edbi: <\/strong>Kh\u00e1ch s\u1ea1n thu\u1ed9c m\u1ecdi quy m\u00f4.<\/p>\n\n\n\n<p>EzCloudhotel cung c\u1ea5p cho ch\u1ee7 kh\u00e1ch s\u1ea1n m\u1ed9t h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n \u0111a n\u0103ng, ph\u00f9 h\u1ee3p v\u1edbi m\u1ecdi quy m\u00f4 t\u1eeb nh\u1ecf \u0111\u1ebfn l\u1edbn. Ho\u1ea1t \u0111\u1ed9ng tr\u00ean c\u00f4ng ngh\u1ec7 \u0111i\u1ec7n to\u00e1n \u0111\u00e1m m\u00e2y, ph\u1ea7n m\u1ec1m cho ph\u00e9p ng\u01b0\u1eddi d\u00f9ng nhanh ch\u00f3ng truy c\u1eadp v\u00e0o h\u1ec7 th\u1ed1ng t\u1eeb xa b\u1eb1ng m\u00e1y t\u00ednh ho\u1eb7c \u1ee9ng di \u0111\u1ed9ng ezCloudhotel Manager.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><strong>\u01afu \u0111i\u1ec3m<\/strong><\/td><td><strong>Nh\u01b0\u1ee3c \u0111i\u1ec3m<\/strong><\/td><\/tr><tr><td>+ K\u1ebft n\u1ed1i tr\u1ef1c ti\u1ebfp v\u1edbi 200+ k\u00eanh OTA to\u00e0n c\u1ea7u v\u00e0 Google Hotel Search.<br>+ Giao di\u1ec7n th\u00e2n thi\u1ec7n \u0111\u1ed1i v\u1edbi nhi\u1ec1u nh\u00f3m ng\u01b0\u1eddi d\u00f9ng (l\u1ec5 t\u00e2n, thu ng\u00e2n v\u00e0 bu\u1ed3ng ph\u00f2ng).<br>+ Li\u00ean t\u1ee5c n\u00e2ng c\u1ea5p t\u00ednh n\u0103ng mi\u1ec5n ph\u00ed.<\/td><td>\u2013&nbsp; Kh\u00f4ng th\u1ec3 \u1ea9n\/x\u00f3a nh\u1eefng ph\u00e2n h\u1ec7 b\u00e1o c\u00e1o ch\u01b0a c\u1ea7n \u0111\u1ebfn, v\u00ec v\u1eady c\u00f3 th\u1ec3 khi\u1ebfn ng\u01b0\u1eddi d\u00f9ng c\u1ea3m th\u1ea5y r\u1ed1i r\u1eafm.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p><strong>T\u00ednh n\u0103ng n\u1ed5i b\u1eadt:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Qu\u1ea3n l\u00fd ho\u1ea1t \u0111\u1ed9ng c\u1ee7a nhi\u1ec1u chi nh\u00e1nh kh\u00e1ch s\u1ea1n tr\u00ean c\u00f9ng 1 t\u00e0i kho\u1ea3n.<\/li>\n\n\n\n<li>T\u1ef1 \u0111\u1ed9ng \u0111\u1ed3ng b\u1ed9 ph\u00f2ng tr\u1ed1ng l\u00ean c\u00e1c k\u00eanh OTA \u0111\u01b0\u1ee3c k\u1ebft n\u1ed1i m\u00e0 kh\u00f4ng c\u1ea7n thao t\u00e1c trong t\u1eebng k\u00eanh.<\/li>\n\n\n\n<li>Qu\u1ea3n l\u00fd t\u1ea5t c\u1ea3 c\u00e1c giao d\u1ecbch t\u1ea1i qu\u1ea7y Minibar, c\u1ed9ng ho\u00e1 \u0111\u01a1n v\u00e0o ti\u1ec1n ph\u00f2ng kh\u00e1ch s\u1ea1n, cho ph\u00e9p kh\u00e1ch thanh to\u00e1n 1 l\u1ea7n khi tr\u1ea3 ph\u00f2ng.<\/li>\n<\/ul>\n\n\n\n<p><strong>Chi ph\u00ed s\u1eed d\u1ee5ng: <\/strong>B\u1ea3ng gi\u00e1 c\u1ee7a<strong> <\/strong>EzCloudhotel g\u1ed3m c\u00f3 3 g\u00f3i d\u1ecbch v\u1ee5: C\u01a1 b\u1ea3n, N\u00e2ng cao v\u00e0 Cao c\u1ea5p v\u1edbi gi\u00e1 dao \u0111\u1ed9ng t\u1eeb 18.000 \u0111\u1ebfn 68.000 VND\/ph\u00f2ng\/th\u00e1ng, ph\u00f9 h\u1ee3p v\u1edbi nhu c\u1ea7u qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n c\u00f3 quy m\u00f4 t\u1eeb nh\u1ecf \u0111\u1ebfn l\u1edbn. Ch\u1ee7 kh\u00e1ch s\u1ea1n c\u1ea7n li\u00ean h\u1ec7 EzCloudhotel \u0111\u1ec3 \u0111\u01b0\u1ee3c t\u01b0 v\u1ea5n chi ti\u1ebft v\u1ec1 t\u00ednh n\u0103ng c\u1ee7a t\u1eebng g\u00f3i d\u1ecbch v\u1ee5.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"491\" src=\"https:\/\/base.vn\/wp-content\/uploads\/2025\/02\/phan-mem-quan-ly-khach-san-EzCloudhotel-1024x491.webp\" alt=\"Ph\u1ea7n m\u1ec1m ezCloudHotel\" class=\"wp-image-14944\" srcset=\"https:\/\/base.vn\/wp-content\/uploads\/2025\/02\/phan-mem-quan-ly-khach-san-EzCloudhotel-1024x491.webp 1024w, https:\/\/base.vn\/wp-content\/uploads\/2025\/02\/phan-mem-quan-ly-khach-san-EzCloudhotel-300x144.webp 300w, https:\/\/base.vn\/wp-content\/uploads\/2025\/02\/phan-mem-quan-ly-khach-san-EzCloudhotel-768x368.webp 768w, https:\/\/base.vn\/wp-content\/uploads\/2025\/02\/phan-mem-quan-ly-khach-san-EzCloudhotel-1536x736.webp 1536w, https:\/\/base.vn\/wp-content\/uploads\/2025\/02\/phan-mem-quan-ly-khach-san-EzCloudhotel.webp 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n<h2 class=\"wp-block-heading\" id=\"h-4-hoan-thi\u1ec7n-h\u1ec7-th\u1ed1ng-qu\u1ea3n-ly-khach-s\u1ea1n-khach-s\u1ea1n-toan-di\u1ec7n-v\u1edbi-base-vn\"><strong>4. Ho\u00e0n thi\u1ec7n h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n kh\u00e1ch s\u1ea1n to\u00e0n di\u1ec7n v\u1edbi Base.vn<\/strong><\/h2>\n\n\n\n<p>\u0110i\u1ec1u h\u00e0nh m\u1ed9t kh\u00e1ch s\u1ea1n, \u0111\u1eb7c bi\u1ec7t l\u00e0 c\u00e1c c\u01a1 s\u1edf l\u1edbn ho\u1eb7c khu ngh\u1ec9 d\u01b0\u1ee1ng cao c\u1ea5p, kh\u00f4ng ch\u1ec9 \u0111\u01a1n thu\u1ea7n l\u00e0 qu\u1ea3n l\u00fd c\u00e1c ho\u1ea1t \u0111\u1ed9ng l\u1ec5 t\u00e2n, bu\u1ed3ng ph\u00f2ng hay b\u1ebfp. \u0110i\u1ec1u n\u00e0y c\u00f2n bao g\u1ed3m qu\u1ea3n tr\u1ecb c\u00e1c y\u1ebfu t\u1ed1 th\u00fac \u0111\u1ea9y s\u1ef1 t\u0103ng tr\u01b0\u1edfng c\u1ee7a kh\u00e1ch s\u1ea1n nh\u01b0 gi\u1eef ch\u00e2n kh\u00e1ch h\u00e0ng th\u00e2n thi\u1ebft, ti\u1ebfp th\u1ecb, ki\u1ec3m so\u00e1t t\u00e0i ch\u00ednh v\u00e0 \u0111\u00e0o t\u1ea1o n\u00e2ng cao k\u1ef9 n\u0103ng cho \u0111\u1ed9i ng\u0169 nh\u00e2n vi\u00ean.<\/p>\n\n\n\n<p>Theo \u0111\u00f3, <a href=\"https:\/\/base.vn\/?utm_source=base-blog&amp;utm_content=base.vn\/blog\/phan-mem-quan-ly-khach-san\/\" target=\"_blank\" rel=\"noreferrer noopener\">Base.vn<\/a> ch\u00ednh l\u00e0 gi\u1ea3i ph\u00e1p ho\u00e0n h\u1ea3o \u0111\u1ec3 t\u1ea1o ra m\u1ed9t n\u1ec1n t\u1ea3ng qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n to\u00e0n di\u1ec7n, gi\u00fap kh\u1eafc ph\u1ee5c c\u00e1c &#8220;\u0111i\u1ec3m m\u00f9&#8221; trong v\u1eadn h\u00e0nh, gi\u1ea3i quy\u1ebft nhanh ch\u00f3ng c\u00e1c v\u1ea5n \u0111\u1ec1 t\u1eafc ngh\u1ebdn, gia t\u0103ng hi\u1ec7u su\u1ea5t v\u00e0 t\u1ed1i \u01b0u h\u00f3a chi ph\u00ed t\u1ed5ng th\u1ec3. C\u1ee5 th\u1ec3, Base.vn mang \u0111\u1ebfn c\u00e1c gi\u1ea3i ph\u00e1p thi\u1ebft y\u1ebfu gi\u00fap t\u1ed1i \u01b0u h\u00f3a ho\u1ea1t \u0111\u1ed9ng kinh doanh kh\u00e1ch s\u1ea1n nh\u01b0 sau:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-4-1-base-crm-b\u1ed9-gi\u1ea3i-phap-qu\u1ea3n-tr\u1ecb-khach-hang-toan-nang\"><strong>4.1 Base CRM &#8211; B\u1ed9 gi\u1ea3i ph\u00e1p qu\u1ea3n tr\u1ecb kh\u00e1ch h\u00e0ng to\u00e0n n\u0103ng<\/strong><\/h3>\n\n\n\n<p>V\u01b0\u1ee3t qua vai tr\u00f2 c\u1ee7a m\u1ed9t CRM th\u00f4ng th\u01b0\u1eddng, Base CRM cho ph\u00e9p ch\u1ee7 kh\u00e1ch s\u1ea1n qu\u1ea3n l\u00fd xuy\u00ean su\u1ed1t h\u00e0nh tr\u00ecnh b\u00e1n h\u00e0ng, t\u1eeb qu\u1ea3n l\u00fd s\u1ea3n ph\u1ea9m (d\u1ecbch v\u1ee5 l\u01b0u tr\u00fa), marketing, v\u1eadn h\u00e0nh b\u00e1n h\u00e0ng v\u00e0 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng. C\u1ee5 th\u1ec3, Base CRM mang l\u1ea1i nh\u1eefng gi\u00e1 tr\u1ecb sau:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Cung c\u1ea5p n\u1ec1n t\u1ea3ng qu\u1ea3n l\u00fd th\u00f4ng tin kh\u00e1ch h\u00e0ng 360 \u0111\u1ed9, bao g\u1ed3m t\u00ean, s\u1edf th\u00edch \u0103n u\u1ed1ng, th\u00f3i quen sinh ho\u1ea1t v\u00e0 l\u1ecbch s\u1eed giao ti\u1ebfp. V\u00ed d\u1ee5: y\u00eau c\u1ea7u nh\u00e0 b\u1ebfp chu\u1ea9n b\u1ecb m\u00f3n \u0103n ph\u00f9 h\u1ee3p v\u1edbi kh\u1ea9u v\u1ecb c\u1ee7a kh\u00e1ch \u0111\u1ec3 n\u00e2ng cao tr\u1ea3i nghi\u1ec7m c\u1ee7a h\u1ecd.<\/li>\n\n\n\n<li>T\u00edch h\u1ee3p d\u1eef li\u1ec7u marketing v\u00e0 t\u1ef1 \u0111\u1ed9ng g\u1eedi c\u00e1c chi\u1ebfn d\u1ecbch qu\u1ea3ng c\u00e1o c\u00e1 nh\u00e2n h\u00f3a d\u1ef1a tr\u00ean s\u1edf th\u00edch ho\u1eb7c m\u1ed1i quan t\u00e2m c\u1ee7a kh\u00e1ch h\u00e0ng, \u0111\u1ed3ng th\u1eddi t\u1ef1 \u0111\u1ed9ng c\u1eadp nh\u1eadt th\u00f4ng tin kh\u00e1ch h\u00e0ng v\u00e0o h\u1ec7 th\u1ed1ng. V\u00ed d\u1ee5: g\u1eedi tin nh\u1eafn SMS marketing \u0111\u1ebfn kh\u00e1ch h\u00e0ng \u0111\u1eb7t ph\u00f2ng cho c\u1eb7p \u0111\u00f4i, k\u00e8m \u01b0u \u0111\u00e3i n\u00e2ng c\u1ea5p ph\u00f2ng v\u00e0 t\u1eb7ng b\u1eefa t\u1ed1i l\u00e3ng m\u1ea1n.<\/li>\n\n\n\n<li>Qu\u1ea3n l\u00fd t\u1ea5t c\u1ea3 c\u00e1c phi\u00ean b\u1ea3n b\u00e1o gi\u00e1, h\u1ee3p \u0111\u1ed3ng v\u00e0 ph\u1ee5 l\u1ee5c li\u00ean quan \u0111\u1ebfn kh\u00e1ch h\u00e0ng, \u0111\u1ed3ng th\u1eddi t\u00edch h\u1ee3p v\u1edbi c\u00e1c c\u1ed5ng thanh to\u00e1n tr\u1ef1c tuy\u1ebfn v\u00e0 ch\u1eef k\u00fd \u0111i\u1ec7n t\u1eed \u0111\u1ec3 t\u0103ng t\u00ednh ti\u1ec7n l\u1ee3i v\u00e0 nhanh ch\u00f3ng.<\/li>\n\n\n\n<li>\u0110o l\u01b0\u1eddng, ph\u00e2n t\u00edch v\u00e0 so s\u00e1nh ch\u1ec9 s\u1ed1 hi\u1ec7u su\u1ea5t v\u00e0 hi\u1ec7u qu\u1ea3 kinh doanh c\u1ee7a t\u1eebng d\u1ecbch v\u1ee5, \u0111\u1ed3ng th\u1eddi h\u1ed7 tr\u1ee3 thi\u1ebft l\u1eadp ch\u00ednh s\u00e1ch gi\u00e1 ph\u00f2ng v\u00e0 qu\u1ea3n l\u00fd b\u1ea3ng gi\u00e1 cho c\u00e1c chi nh\u00e1nh v\u00e0 c\u01a1 s\u1edf kh\u00e1c nhau.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-4-2-base-finance-b\u1ed9-gi\u1ea3i-phap-qu\u1ea3n-tr\u1ecb-tai-chinh-chuyen-sau-va-da-chi\u1ec1u\"><strong>4.2 Base Finance+ &#8211; B\u1ed9 gi\u1ea3i ph\u00e1p qu\u1ea3n tr\u1ecb t\u00e0i ch\u00ednh chuy\u00ean s\u00e2u v\u00e0 \u0111a chi\u1ec1u<\/strong><\/h3>\n\n\n\n<p>Base Finance+ \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf \u0111\u1ec3 tr\u1ef1c quan h\u00f3a \u201cb\u1ee9c tranh\u201d t\u00e0i ch\u00ednh c\u1ee7a kh\u00e1ch s\u1ea1n, h\u1ed7 tr\u1ee3 nhu c\u1ea7u n\u1eafm b\u1eaft d\u1eef li\u1ec7u t\u00e0i ch\u00ednh c\u1ee7a 3 nh\u00f3m \u0111\u1ed1i t\u01b0\u1ee3ng ng\u01b0\u1eddi d\u00f9ng ch\u00ednh: 1 &#8211; Ban l\u00e3nh \u0111\u1ea1o kh\u00e1ch s\u1ea1n, 2 &#8211; B\u1ed9 ph\u1eadn K\u1ebf to\u00e1n, v\u00e0 3 &#8211; Nh\u00e2n vi\u00ean c\u00e1c ph\u00f2ng ban:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u0110\u1ed1i v\u1edbi Ban l\u00e3nh \u0111\u1ea1o: Cung c\u1ea5p th\u00f4ng tin t\u00e0i ch\u00ednh theo th\u1eddi gian th\u1ef1c, bao g\u1ed3m c\u00e1c giao d\u1ecbch ra\/v\u00e0o t\u00e0i kho\u1ea3n ng\u00e2n h\u00e0ng, ng\u00e2n s\u00e1ch ph\u00e2n b\u1ed5 cho t\u1eebng b\u1ed9 ph\u1eadn, ph\u00f2ng ban v\u00e0 c\u00e1c kho\u1ea3n chi ph\u00ed \u0111\u00e3 \u0111\u01b0\u1ee3c ph\u00ea duy\u1ec7t, gi\u00fap \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh nhanh ch\u00f3ng v\u00e0 s\u00e1ng su\u1ed1t.<\/li>\n\n\n\n<li>\u0110\u1ed1i v\u1edbi K\u1ebf to\u00e1n: H\u1ed7 tr\u1ee3 t\u1ed5ng h\u1ee3p v\u00e0 b\u00e1o c\u00e1o t\u00e0i ch\u00ednh \u0111\u1ecbnh k\u1ef3 m\u1ed9t c\u00e1ch nhanh ch\u00f3ng, ch\u00ednh x\u00e1c, t\u1eeb \u0111\u00f3 gi\u1ea3m thi\u1ec3u sai s\u00f3t v\u00e0 ti\u1ebft ki\u1ec7m th\u1eddi gian so v\u1edbi ph\u01b0\u01a1ng ph\u00e1p b\u00e1o c\u00e1o th\u1ee7 c\u00f4ng b\u1eb1ng s\u1ed5 s\u00e1ch.<\/li>\n\n\n\n<li>\u0110\u1ed1i v\u1edbi Nh\u00e2n vi\u00ean: Gi\u00fap m\u1ed7i c\u00e1 nh\u00e2n hi\u1ec3u r\u00f5 hi\u1ec7u qu\u1ea3 c\u1ee7a c\u00e1c kho\u1ea3n chi ph\u00ed m\u00e0 h\u1ecd qu\u1ea3n l\u00fd, ch\u1eb3ng h\u1ea1n nh\u01b0 theo d\u00f5i t\u1ea1m \u1ee9ng v\u00e0 ho\u00e0n \u1ee9ng khi mua s\u1eafm thi\u1ebft b\u1ecb, t\u1eeb \u0111\u00f3 n\u00e2ng cao tr\u00e1ch nhi\u1ec7m v\u00e0 t\u00ednh minh b\u1ea1ch trong c\u00f4ng vi\u1ec7c.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-4-3-base-hrm-b\u1ed9-gi\u1ea3i-phap-qu\u1ea3n-tr\u1ecb-va-phat-tri\u1ec3n-nhan-s\u1ef1-toan-di\u1ec7n\"><strong>4.3 Base HRM+ &#8211; B\u1ed9 gi\u1ea3i ph\u00e1p qu\u1ea3n tr\u1ecb v\u00e0 ph\u00e1t tri\u1ec3n nh\u00e2n s\u1ef1 to\u00e0n di\u1ec7n<\/strong><\/h3>\n\n\n\n<p>\u1ee8ng d\u1ee5ng nh\u1eefng l\u00fd thuy\u1ebft qu\u1ea3n tr\u1ecb nh\u00e2n s\u1ef1 hi\u1ec7n \u0111\u1ea1i, Base HRM+ l\u00e0 gi\u1ea3i ph\u00e1p tuy\u1ec7t v\u1eddi gi\u00fap b\u1ed9 ph\u1eadn Nh\u00e2n s\u1ef1 x\u00e2y d\u1ef1ng m\u1ed9t chi\u1ebfn l\u01b0\u1ee3c ph\u00e1t tri\u1ec3n nh\u00e2n s\u1ef1 ho\u00e0n ch\u1ec9nh v\u00e0 khoa h\u1ecdc, \u0111\u1ed3ng h\u00e0nh t\u1eeb A \u0111\u1ebfn Z v\u00f2ng \u0111\u1eddi c\u1ee7a m\u1ed9t nh\u00e2n vi\u00ean, t\u1eeb tuy\u1ec3n d\u1ee5ng, h\u1ed9i nh\u1eadp, ch\u1ea5m c\u00f4ng, t\u00ednh l\u01b0\u01a1ng \u0111\u1ebfn \u0111\u00e0o t\u1ea1o, \u0111\u00e1nh gi\u00e1 v\u00e0 ph\u00e1t tri\u1ec3n n\u00e2ng l\u1ef1c:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>X\u00e2y d\u1ef1ng k\u1ebf ho\u1ea1ch ph\u1ecfng v\u1ea5n v\u00e0 \u0111o l\u01b0\u1eddng hi\u1ec7u qu\u1ea3 tuy\u1ec3n d\u1ee5ng tr\u00ean website c\u1ee7a kh\u00e1ch s\u1ea1n c\u0169ng nh\u01b0 c\u00e1c n\u1ec1n t\u1ea3ng tuy\u1ec3n d\u1ee5ng h\u00e0ng \u0111\u1ea7u t\u1ea1i Vi\u1ec7t Nam.<\/li>\n\n\n\n<li>T\u1ef1 \u0111\u1ed9ng c\u1eadp nh\u1eadt th\u00f4ng tin ch\u1ea5m c\u00f4ng t\u1eeb c\u00e1c client tr\u00ean HRM, nh\u1eadn log ch\u1ea5m c\u00f4ng t\u1eeb m\u1ecdi thi\u1ebft b\u1ecb (mobile, vision, m\u00e1y ch\u1ea5m c\u00f4ng\u2026) \u0111\u1ec3 l\u00e0m c\u01a1 s\u1edf t\u00ednh l\u01b0\u01a1ng.<\/li>\n\n\n\n<li>T\u00ednh to\u00e1n l\u01b0\u01a1ng t\u1ef1 \u0111\u1ed9ng h\u00e0ng th\u00e1ng, d\u1ef1a tr\u00ean s\u1ed1 ng\u00e0y c\u00f4ng\/ca l\u00e0m vi\u1ec7c v\u00e0 g\u1eedi b\u1ea3ng l\u01b0\u01a1ng qua email cho nh\u00e2n vi\u00ean.<\/li>\n\n\n\n<li>Theo d\u00f5i v\u00e0 x\u00e9t duy\u1ec7t ng\u00e0y ngh\u1ec9 c\u1ee7a nh\u00e2n vi\u00ean (ngh\u1ec9 kh\u00f4ng l\u01b0\u01a1ng, ngh\u1ec9 c\u00f3 l\u01b0\u01a1ng, ngh\u1ec9 ph\u00e9p n\u0103m\u2026) v\u00e0 t\u1ef1 \u0111\u1ed9ng c\u1eadp nh\u1eadt d\u1eef li\u1ec7u v\u00e0o b\u1ea3ng ch\u1ea5m c\u00f4ng.<\/li>\n\n\n\n<li>H\u1ed7 tr\u1ee3 x\u00e2y d\u1ef1ng m\u1ee5c ti\u00eau v\u00e0 ch\u1ec9 s\u1ed1 hi\u1ec7u su\u1ea5t cho nh\u00f3m, ph\u00f2ng ban ho\u1eb7c c\u00e1 nh\u00e2n, \u0111\u1ed3ng th\u1eddi t\u1ef1 \u0111\u1ed9ng b\u00e1o c\u00e1o ti\u1ebfn \u0111\u1ed9 ho\u00e0n th\u00e0nh c\u00f4ng vi\u1ec7c c\u1ee7a nh\u00e2n vi\u00ean.<\/li>\n<\/ul>\n\n\n\n<p>Hi\u1ec7n t\u1ea1i, Base.vn s\u1edf h\u1eefu h\u01a1n 60 \u1ee9ng d\u1ee5ng v\u00e0 t\u1ea5t c\u1ea3 ch\u00fang \u0111\u1ec1u \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf v\u1edbi kh\u1ea3 n\u0103ng m\u1edf r\u1ed9ng v\u00f4 h\u1ea1n. Nh\u1edd \u0111\u00f3, Base.vn m\u1edf kh\u00f3a ti\u1ec1m n\u0103ng k\u1ebft n\u1ed1i v\u00e0 t\u00edch h\u1ee3p d\u1eef li\u1ec7u v\u1edbi c\u00e1c ph\u1ea7n m\u1ec1m PMS m\u00e0 kh\u00e1ch s\u1ea1n \u0111ang s\u1eed d\u1ee5ng \u0111\u1ec3 t\u1ea1o th\u00e0nh m\u1ed9t h\u1ec7 th\u1ed1ng qu\u1ea3n tr\u1ecb li\u1ec1n m\u1ea1ch, ti\u1ebfn ti\u1ebfn v\u00e0 m\u1ea1nh m\u1ebd.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><a href=\"https:\/\/base.vn\/platform\/hrm\/?utm_source=base-blog&amp;utm_content=base.vn\/blog\/phan-mem-quan-ly-khach-san\/\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"454\" src=\"https:\/\/base.vn\/wp-content\/uploads\/2024\/08\/Base-HRM.webp\" alt=\"Base HRM+\" class=\"wp-image-9653\" srcset=\"https:\/\/base.vn\/wp-content\/uploads\/2024\/08\/Base-HRM.webp 800w, https:\/\/base.vn\/wp-content\/uploads\/2024\/08\/Base-HRM-300x170.webp 300w, https:\/\/base.vn\/wp-content\/uploads\/2024\/08\/Base-HRM-768x436.webp 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/a><\/figure><\/div>\n\n\n<h2 class=\"wp-block-heading\" id=\"h-5-y\u1ebfu-t\u1ed1-c\u1ea7n-l\u01b0u-y-khi-ch\u1ecdn-ph\u1ea7n-m\u1ec1m-qu\u1ea3n-ly-khach-s\u1ea1n\"><strong>5. Y\u1ebfu t\u1ed1 c\u1ea7n l\u01b0u \u00fd khi ch\u1ecdn ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n<\/strong><\/h2>\n\n\n\n<p>L\u1ef1a ch\u1ecdn ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n ph\u00f9 h\u1ee3p l\u00e0 ch\u00eca kh\u00f3a \u0111\u1ec3 n\u00e2ng cao hi\u1ec7u qu\u1ea3 v\u1eadn h\u00e0nh, t\u1ed1i \u01b0u h\u00f3a doanh thu v\u00e0 c\u1ea3i thi\u1ec7n <a href=\"https:\/\/base.vn\/blog\/csat-la-gi\/\" target=\"_blank\" rel=\"noreferrer noopener\">m\u1ee9c \u0111\u1ed9 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng (CSAT)<\/a>. Khi \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh, ch\u1ee7 kh\u00e1ch s\u1ea1n n\u00ean c\u00e2n nh\u1eafc c\u00e1c y\u1ebfu t\u1ed1 sau:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>T\u00ednh n\u0103ng v\u00e0 ch\u1ee9c n\u0103ng<\/strong>: T\u00ecm ki\u1ebfm nh\u1eefng t\u00ednh n\u0103ng thi\u1ebft y\u1ebfu nh\u01b0 qu\u1ea3n l\u00fd \u0111\u1eb7t ph\u00f2ng, l\u1ec5 t\u00e2n, thanh to\u00e1n, b\u00e1o c\u00e1o doanh thu v\u00e0 kh\u1ea3 n\u0103ng \u0111\u1eb7t ph\u00f2ng qua \u1ee9ng d\u1ee5ng di \u0111\u1ed9ng, nh\u1eb1m \u0111\u00e1p \u1ee9ng \u0111\u1ea7y \u0111\u1ee7 c\u00e1c nhu c\u1ea7u v\u1eadn h\u00e0nh kh\u00e1ch s\u1ea1n.<\/li>\n\n\n\n<li><strong>Kh\u1ea3 n\u0103ng t\u00edch h\u1ee3p v\u00e0 m\u1edf r\u1ed9ng<\/strong>: \u0110\u1ed1i v\u1edbi c\u00e1c kh\u00e1ch s\u1ea1n \u0111ang ph\u00e1t tri\u1ec3n, ph\u1ea7n m\u1ec1m c\u1ea7n c\u00f3 kh\u1ea3 n\u0103ng m\u1edf r\u1ed9ng \u0111\u1ec3 d\u1ec5 d\u00e0ng th\u00edch \u1ee9ng v\u1edbi quy m\u00f4 v\u00e0 lo\u1ea1i h\u00ecnh d\u1ecbch v\u1ee5 kh\u00e1c nhau. V\u00ed d\u1ee5: Khi kh\u00e1ch s\u1ea1n b\u1eaft \u0111\u1ea7u m\u1edf nh\u00e0 h\u00e0ng, ph\u1ea7n m\u1ec1m c\u00f3 th\u1ec3 t\u00edch h\u1ee3p t\u00ednh n\u0103ng qu\u1ea3n l\u00fd \u0111\u1eb7t b\u00e0n, \u0111i\u1ec1u ph\u1ed1i b\u1ebfp, thanh to\u00e1n t\u1ea1i b\u00e0n v\u00e0 k\u1ebft n\u1ed1i v\u1edbi h\u1ec7 th\u1ed1ng POS (Point of Sale).<\/li>\n\n\n\n<li><strong>Chi ph\u00ed v\u00e0 ROI<\/strong>: So s\u00e1nh chi ph\u00ed c\u1ee7a c\u00e1c nh\u00e0 cung c\u1ea5p v\u00e0 \u0111\u00e1nh gi\u00e1 l\u1ee3i t\u1ee9c \u0111\u1ea7u t\u01b0 (ROI) t\u1eeb ph\u1ea7n m\u1ec1m, th\u00f4ng qua vi\u1ec7c ti\u1ebft ki\u1ec7m th\u1eddi gian, gi\u1ea3m chi ph\u00ed v\u1eadn h\u00e0nh ho\u1eb7c gia t\u0103ng doanh thu.<\/li>\n\n\n\n<li><strong>H\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng<\/strong>: \u01afu ti\u00ean c\u00e1c nh\u00e0 cung c\u1ea5p ph\u1ea7n m\u1ec1m cung c\u1ea5p d\u1ecbch v\u1ee5 h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng 24\/7, k\u1ec3 c\u1ea3 trong c\u00e1c ng\u00e0y l\u1ec5, v\u00ec b\u1ea5t k\u1ef3 s\u1ef1 c\u1ed1 k\u1ef9 thu\u1eadt n\u00e0o c\u0169ng c\u00f3 th\u1ec3 \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-6-k\u1ebft-lu\u1eadn\"><strong>6. K\u1ebft lu\u1eadn<\/strong><\/h2>\n\n\n\n<p>Nh\u01b0 v\u1eady, Base Blog v\u1eeba gi\u1edbi thi\u1ec7u c\u00e1c ch\u1ee7 kh\u00e1ch s\u1ea1n danh s\u00e1ch c\u00e1c ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n n\u1ed5i b\u1eadt h\u00e0ng \u0111\u1ea7u hi\u1ec7n nay. M\u1ed7i ph\u1ea7n m\u1ec1m \u0111\u1ec1u c\u00f3 nh\u1eefng \u0111i\u1ec3m m\u1ea1nh v\u00e0 t\u00ednh n\u0103ng ri\u00eang bi\u1ec7t ph\u1ee5c v\u1ee5 cho c\u00e1c m\u00f4 h\u00ecnh kinh doanh kh\u00e1c nhau. B\u1eb1ng c\u00e1ch ch\u1ecdn ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n t\u1ed1t nh\u1ea5t cho c\u01a1 s\u1edf c\u1ee7a m\u00ecnh, c\u00e1c ch\u1ee7 kh\u00e1ch s\u1ea1n s\u1ebd t\u1ed1i \u01b0u h\u00f3a ho\u1ea1t \u0111\u1ed9ng, mang l\u1ea1i cho kh\u00e1ch h\u00e0ng nh\u1eefng tr\u1ea3i nghi\u1ec7m xu\u1ea5t s\u1eafc v\u00e0 t\u1ea1o n\u1ec1n t\u1ea3ng ph\u00e1t tri\u1ec3n v\u1eefng ch\u1eafc trong t\u01b0\u01a1ng lai.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Trong b\u1ed1i c\u1ea3nh ng\u00e0nh du l\u1ecbch \u2013 l\u01b0u tr\u00fa ph\u1ee5c h\u1ed3i m\u1ea1nh m\u1ebd v\u00e0 c\u1ea1nh tranh ng\u00e0y c\u00e0ng gay g\u1eaft, vi\u1ec7c \u1ee9ng d\u1ee5ng ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n kh\u00f4ng c\u00f2n l\u00e0 l\u1ef1a ch\u1ecdn m\u00e0 \u0111\u00e3 tr\u1edf th\u00e0nh y\u1ebfu t\u1ed1 b\u1eaft bu\u1ed9c. T\u1eeb qu\u1ea3n l\u00fd \u0111\u1eb7t ph\u00f2ng, l\u1ec5 t\u00e2n, bu\u1ed3ng ph\u00f2ng \u0111\u1ebfn doanh thu v\u00e0 [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":14927,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[14,18],"tags":[],"ppma_author":[55],"class_list":["post-14902","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-chuyen-doi-so","category-quan-ly-van-hanh"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.4 (Yoast SEO v24.4) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Top 5+ ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n t\u1ed1t nh\u1ea5t trong n\u0103m 2026<\/title>\n<meta name=\"description\" content=\"Kh\u00e1m ph\u00e1 c\u00e1c ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n uy t\u00edn nh\u1ea5t hi\u1ec7n nay, 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