1. M\u00f4 h\u00ecnh 7S l\u00e0 g\u00ec?<\/h2>\n\n\n\n
M\u00f4 h\u00ecnh 7S c\u1ee7a McKinsey<\/strong> l\u00e0 m\u1ed9t khung ph\u00e2n t\u00edch qu\u1ea3n tr\u1ecb chi\u1ebfn l\u01b0\u1ee3c \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf \u0111\u1ec3 gi\u00fap c\u00e1c doanh nghi\u1ec7p hi\u1ec3u r\u00f5 h\u01a1n v\u1ec1 m\u1ed1i quan h\u1ec7 gi\u1eefa c\u00e1c y\u1ebfu t\u1ed1 n\u1ed9i b\u1ed9 c\u1ee7a t\u1ed5 ch\u1ee9c. 7S l\u00e0 vi\u1ebft c\u1ee7a 7 y\u1ebfu t\u1ed1 g\u1ed3m: Structure, Systems, Style, Staff, Strategy, Share Value, Skills.<\/p>\n\n\n\n Th\u00f4ng th\u01b0\u1eddng, m\u00f4 h\u00ecnh 7S s\u1ebd \u0111\u01b0\u1ee3c chia th\u00e0nh 2 nh\u00f3m ch\u00ednh, c\u1ee5 th\u1ec3:<\/p>\n\n\n\n M\u00f4 h\u00ecnh 7S cho th\u1ea5y c\u00e1c y\u1ebfu t\u1ed1 n\u00e0y kh\u00f4ng t\u1ed3n t\u1ea1i \u0111\u1ed9c l\u1eadp m\u00e0 c\u00f3 s\u1ef1 li\u00ean k\u1ebft ch\u1eb7t ch\u1ebd v\u1edbi nhau. Khi doanh nghi\u1ec7p c\u1ea7n thay \u0111\u1ed5i ho\u1eb7c c\u1ea3i ti\u1ebfn b\u1ea5t k\u1ef3 y\u1ebfu t\u1ed1 n\u00e0o, c\u00e1c y\u1ebfu t\u1ed1 kh\u00e1c c\u0169ng c\u1ea7n \u0111\u01b0\u1ee3c xem x\u00e9t v\u00e0 \u0111i\u1ec1u ch\u1ec9nh \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o s\u1ef1 \u0111\u1ed3ng b\u1ed9. \u0110i\u1ec1u n\u00e0y l\u00e0m cho m\u00f4 h\u00ecnh 7S tr\u1edf th\u00e0nh c\u00f4ng c\u1ee5 h\u1eefu \u00edch trong vi\u1ec7c t\u00e1i c\u1ea5u tr\u00fac, x\u00e2y d\u1ef1ng chi\u1ebfn l\u01b0\u1ee3c ho\u1eb7c gi\u1ea3i quy\u1ebft c\u00e1c v\u1ea5n \u0111\u1ec1 n\u1ed9i b\u1ed9.<\/p>\n\n\n Chi\u1ebfn l\u01b0\u1ee3c<\/a> l\u00e0 m\u1ed9t b\u1ea3n \u0111\u1ed3 \u0111\u01b0\u1eddng \u0111i chi ti\u1ebft, v\u1ea1ch ra l\u1ed9 tr\u00ecnh m\u00e0 m\u1ed9t t\u1ed5 ch\u1ee9c s\u1ebd \u0111i theo \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau d\u00e0i h\u1ea1n c\u1ee7a m\u00ecnh. \u0110\u00f3 l\u00e0 m\u1ed9t t\u1eadp h\u1ee3p c\u00e1c quy\u1ebft \u0111\u1ecbnh li\u00ean quan \u0111\u1ebfn vi\u1ec7c ph\u00e2n b\u1ed5 ngu\u1ed3n l\u1ef1c, l\u1ef1a ch\u1ecdn c\u00e1c h\u00e0nh \u0111\u1ed9ng \u01b0u ti\u00ean v\u00e0 x\u00e1c \u0111\u1ecbnh c\u00e1c l\u1ee3i th\u1ebf c\u1ea1nh tranh \u0111\u1ed9c \u0111\u00e1o.<\/p>\n\n\n\n M\u1ed9t chi\u1ebfn l\u01b0\u1ee3c hi\u1ec7u qu\u1ea3 kh\u00f4ng ch\u1ec9 l\u00e0 m\u1ed9t k\u1ebf ho\u1ea1ch t\u0129nh m\u00e0 c\u00f2n l\u00e0 m\u1ed9t qu\u00e1 tr\u00ecnh li\u00ean t\u1ee5c \u0111\u01b0\u1ee3c \u0111i\u1ec1u ch\u1ec9nh v\u00e0 c\u1eadp nh\u1eadt \u0111\u1ec3 th\u00edch \u1ee9ng v\u1edbi nh\u1eefng thay \u0111\u1ed5i c\u1ee7a m\u00f4i tr\u01b0\u1eddng kinh doanh.<\/p>\n\n\n\n S\u01a1 \u0111\u1ed3 t\u1ed5 ch\u1ee9c<\/a> l\u00e0 h\u00ecnh \u1ea3nh tr\u1ef1c quan c\u1ee7a c\u1ea5u tr\u00fac trong doanh nghi\u1ec7p, th\u1ec3 hi\u1ec7n r\u00f5 r\u00e0ng c\u00e1c c\u1ea5p b\u1eadc qu\u1ea3n l\u00fd, c\u00e1c ph\u00f2ng ban v\u00e0 m\u1ed1i quan h\u1ec7 gi\u1eefa ch\u00fang. S\u01a1 \u0111\u1ed3 t\u1ed5 ch\u1ee9c gi\u00fap m\u1ecdi ng\u01b0\u1eddi d\u1ec5 d\u00e0ng n\u1eafm b\u1eaft \u0111\u01b0\u1ee3c v\u1ecb tr\u00ed c\u1ee7a m\u00ecnh trong t\u1ed5 ch\u1ee9c v\u00e0 hi\u1ec3u r\u00f5 vai tr\u00f2, tr\u00e1ch nhi\u1ec7m c\u1ee7a b\u1ea3n th\u00e2n.<\/p>\n\n\n\n C\u1ea5u tr\u00fac x\u00e1c \u0111\u1ecbnh c\u00e1c quy tr\u00ecnh l\u00e0m vi\u1ec7c c\u1ee5 th\u1ec3, t\u1eeb vi\u1ec7c ra quy\u1ebft \u0111\u1ecbnh \u0111\u1ebfn vi\u1ec7c th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c, b\u1ea3o t\u00ednh nh\u1ea5t qu\u00e1n, hi\u1ec7u qu\u1ea3 v\u00e0 minh b\u1ea1ch trong ho\u1ea1t \u0111\u1ed9ng c\u1ee7a doanh nghi\u1ec7p. C\u1ea5u tr\u00fac t\u1ed5 ch\u1ee9c l\u00e0 m\u1ed9t y\u1ebfu t\u1ed1 quan tr\u1ecdng quy\u1ebft \u0111\u1ecbnh s\u1ef1 th\u00e0nh c\u00f4ng c\u1ee7a m\u1ed9t doanh nghi\u1ec7p. M\u1ed9t c\u1ea5u tr\u00fac t\u1ed1t s\u1ebd gi\u00fap doanh nghi\u1ec7p ho\u1ea1t \u0111\u1ed9ng hi\u1ec7u qu\u1ea3, linh ho\u1ea1t v\u00e0 th\u00edch \u1ee9ng v\u1edbi nh\u1eefng thay \u0111\u1ed5i c\u1ee7a m\u00f4i tr\u01b0\u1eddng kinh doanh.<\/p>\n\n\n\n Khi n\u00f3i \u0111\u1ebfn “Systems” trong m\u00f4 h\u00ecnh 7S, ch\u00fang ta \u0111ang \u0111\u1ec1 c\u1eadp \u0111\u1ebfn t\u1eadp h\u1ee3p c\u00e1c quy tr\u00ecnh, th\u1ee7 t\u1ee5c, quy t\u1eafc v\u00e0 ph\u01b0\u01a1ng ph\u00e1p l\u00e0m vi\u1ec7c \u0111\u01b0\u1ee3c thi\u1ebft l\u1eadp \u0111\u1ec3 \u0111i\u1ec1u h\u00e0nh c\u00e1c ho\u1ea1t \u0111\u1ed9ng c\u1ee7a doanh nghi\u1ec7p. \u0110\u00e2y l\u00e0 “b\u1ed9 m\u00e1y” gi\u00fap cho doanh nghi\u1ec7p v\u1eadn h\u00e0nh m\u1ed9t c\u00e1ch tr\u01a1n tru v\u00e0 hi\u1ec7u qu\u1ea3.<\/p>\n\n\n\n H\u1ec7 th\u1ed1ng c\u00f3 th\u1ec3 bao g\u1ed3m: H\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd th\u00f4ng tin, h\u1ec7 th\u1ed1ng t\u00e0i ch\u00ednh, v\u00e0 c\u00e1c quy tr\u00ecnh n\u1ed9i b\u1ed9 nh\u01b0 tuy\u1ec3n d\u1ee5ng, \u0111\u00e0o t\u1ea1o, hay ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng\u2026. Systems gi\u00fap \u0111\u1ea3m b\u1ea3o r\u1eb1ng c\u00e1c ho\u1ea1t \u0111\u1ed9ng \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n m\u1ed9t c\u00e1ch nh\u1ea5t qu\u00e1n, gi\u1ea3m thi\u1ec3u sai s\u00f3t v\u00e0 t\u0103ng t\u00ednh d\u1ef1 \u0111o\u00e1n, gi\u1ea3m thi\u1ec3u th\u1eddi gian v\u00e0 chi ph\u00ed, t\u0103ng n\u0103ng su\u1ea5t l\u00e0m vi\u1ec7c\u2026.<\/p>\n\n\n\n Gi\u00e1 tr\u1ecb chung l\u00e0 c\u1ed1t l\u00f5i c\u1ee7a m\u1ed9t t\u1ed5 ch\u1ee9c, l\u00e0 nh\u1eefng ni\u1ec1m tin, gi\u00e1 tr\u1ecb, nguy\u00ean t\u1eafc m\u00e0 m\u1ecdi th\u00e0nh vi\u00ean trong t\u1ed5 ch\u1ee9c chia s\u1ebb v\u00e0 c\u00f9ng h\u01b0\u1edbng t\u1edbi. \u0110\u00e2y l\u00e0 “linh h\u1ed3n” c\u1ee7a doanh nghi\u1ec7p, \u0111\u1ecbnh h\u00ecnh c\u00e1ch th\u1ee9c m\u1ecdi ng\u01b0\u1eddi l\u00e0m vi\u1ec7c, ra quy\u1ebft \u0111\u1ecbnh v\u00e0 t\u01b0\u01a1ng t\u00e1c v\u1edbi nhau.<\/p>\n\n\n\n Gi\u00e1 tr\u1ecb chung kh\u00f4ng ch\u1ec9 \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn c\u00e1ch l\u00e0m vi\u1ec7c m\u00e0 c\u00f2n \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn c\u00e1ch doanh nghi\u1ec7p \u0111\u01b0\u1ee3c nh\u00ecn nh\u1eadn b\u1edfi kh\u00e1ch h\u00e0ng v\u00e0 \u0111\u1ed1i t\u00e1c. M\u1ed9t t\u1ed5 ch\u1ee9c c\u00f3 gi\u00e1 tr\u1ecb chung m\u1ea1nh m\u1ebd s\u1ebd t\u1ea1o \u0111\u1ed9ng l\u1ef1c, t\u0103ng s\u1ef1 g\u1eafn k\u1ebft v\u00e0 thu h\u00fat nh\u00e2n t\u00e0i.<\/p>\n\n\n\n K\u1ef9 n\u0103ng l\u00e0 n\u0103ng l\u1ef1c chuy\u00ean m\u00f4n c\u1ee7a nh\u00e2n vi\u00ean trong t\u1ed5 ch\u1ee9c, ph\u1ea3n \u00e1nh kh\u1ea3 n\u0103ng th\u1ef1c hi\u1ec7n nhi\u1ec7m v\u1ee5, bao g\u1ed3m c\u1ea3 k\u1ef9 n\u0103ng c\u1ee9ng v\u00e0 k\u1ef9 n\u0103ng m\u1ec1m. \u0110\u00e2y l\u00e0 nh\u1eefng t\u00e0i s\u1ea3n v\u00f4 h\u00ecnh nh\u01b0ng c\u1ef1c k\u1ef3 quan tr\u1ecdng, \u0111\u00f3ng vai tr\u00f2 nh\u01b0 m\u1ed9t c\u00f4ng c\u1ee5 \u0111\u1ec3 th\u1ef1c hi\u1ec7n chi\u1ebfn l\u01b0\u1ee3c v\u00e0 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau c\u1ee7a doanh nghi\u1ec7p.<\/p>\n\n\n\n K\u1ef9 n\u0103ng gi\u00fap nh\u00e2n vi\u00ean t\u1ea1o ra nh\u1eefng s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 c\u00f3 gi\u00e1 tr\u1ecb cao, \u0111\u00e1p \u1ee9ng nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng, t\u1ea1o n\u00ean l\u1ee3i th\u1ebf c\u1ea1nh tranh b\u1ec1n v\u1eefng cho doanh nghi\u1ec7p. Ngo\u00e0i ra, k\u1ef9 n\u0103ng gi\u00fap nh\u00e2n vi\u00ean s\u00e1ng t\u1ea1o, \u0111\u1ed5i m\u1edbi v\u00e0 t\u00ecm ra nh\u1eefng gi\u1ea3i ph\u00e1p m\u1edbi cho c\u00e1c v\u1ea5n \u0111\u1ec1, gi\u00fap nh\u00e2n vi\u00ean ng\u00e0y c\u00e0ng ph\u00e1t tri\u1ec3n h\u01a1n.<\/p>\n\n\n\n Phong c\u00e1ch l\u00e3nh \u0111\u1ea1o<\/a> l\u00e0 c\u00e1ch th\u1ee9c m\u00e0 c\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o th\u1ec3 hi\u1ec7n m\u00ecnh, ra quy\u1ebft \u0111\u1ecbnh v\u00e0 t\u01b0\u01a1ng t\u00e1c v\u1edbi nh\u00e2n vi\u00ean. Phong c\u00e1ch n\u00e0y s\u1ebd \u1ea3nh h\u01b0\u1edfng tr\u1ef1c ti\u1ebfp \u0111\u1ebfn h\u00e0nh vi c\u1ee7a nh\u00e2n vi\u00ean, tinh th\u1ea7n l\u00e0m vi\u1ec7c v\u00e0 hi\u1ec7u qu\u1ea3 ho\u1ea1t \u0111\u1ed9ng c\u1ee7a to\u00e0n b\u1ed9 t\u1ed5 ch\u1ee9c.<\/p>\n\n\n\n C\u00f3 nhi\u1ec1u phong c\u00e1ch l\u00e3nh \u0111\u1ea1o trong doanh nghi\u1ec7p nh\u01b0: D\u00e2n ch\u1ee7 (Democratic), Quy\u1ebft \u0111o\u00e1n (Authoritative), ho\u1eb7c H\u1ed7 tr\u1ee3 (Supportive)….. T\u00f9y theo t\u1eebng giai \u0111o\u1ea1n m\u00e0 l\u00e3nh \u0111\u1ea1o s\u1ebd ch\u1ecdn phong c\u00e1ch ph\u00f9 h\u1ee3p, \u0111\u1ecbnh h\u00ecnh v\u0103n h\u00f3a t\u1ed5 ch\u1ee9c v\u00e0 gi\u00fap doanh nghi\u1ec7p ph\u00e1t tri\u1ec3n.<\/p>\n\n\n\n Nh\u00e2n s\u1ef1 l\u00e0 t\u00e0i s\u1ea3n l\u1edbn nh\u1ea5t c\u1ee7a doanh nghi\u1ec7p, bao g\u1ed3m \u0111\u1ed9i ng\u0169 lao \u0111\u1ed9ng v\u1edbi c\u00e1c ph\u1ea9m ch\u1ea5t, n\u0103ng l\u1ef1c v\u00e0 m\u1ee9c \u0111\u1ed9 cam k\u1ebft kh\u00e1c nhau. Nh\u00e2n vi\u00ean t\u1ea1o ra s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 v\u00e0 \u00fd t\u01b0\u1edfng m\u1edbi, mang l\u1ea1i gi\u00e1 tr\u1ecb cho kh\u00e1ch h\u00e0ng v\u00e0 doanh nghi\u1ec7p, gi\u00fap doanh nghi\u1ec7p th\u00edch \u1ee9ng v\u1edbi s\u1ef1 thay \u0111\u1ed5i c\u1ee7a th\u1ecb tr\u01b0\u1eddng.<\/p>\n\n\n\n C\u00e1c y\u1ebfu t\u1ed1 li\u00ean quan \u0111\u1ebfn nh\u00e2n vi\u00ean g\u1ed3m: S\u1ed1 l\u01b0\u1ee3ng nh\u00e2n vi\u00ean, ch\u1ea5t l\u01b0\u1ee3ng nh\u00e2n vi\u00ean, c\u1ea5u tr\u00fac t\u1ed5 ch\u1ee9c, quy tr\u00ecnh tuy\u1ec3n d\u1ee5ng, \u0111\u00e0o t\u1ea1o v\u00e0 ph\u00e1t tri\u1ec3n, \u0111\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3, l\u01b0\u01a1ng th\u01b0\u1edfng, ch\u00ednh s\u00e1ch \u0111\u00e3i ng\u1ed9,….<\/p>\n\n\n Ma tr\u1eadn 7S gi\u00fap doanh nghi\u1ec7p \u0111\u00e1nh gi\u00e1 s\u1ef1 li\u00ean k\u1ebft gi\u1eefa chi\u1ebfn l\u01b0\u1ee3c, c\u01a1 c\u1ea5u, h\u1ec7 th\u1ed1ng v\u00e0 c\u00e1c y\u1ebfu t\u1ed1 kh\u00e1c. Qua \u0111\u00f3, n\u00f3 \u0111\u1ea3m b\u1ea3o t\u1ea5t c\u1ea3 c\u00e1c y\u1ebfu t\u1ed1 ho\u1ea1t \u0111\u1ed9ng h\u00e0i h\u00f2a, h\u1ed7 tr\u1ee3 l\u1eabn nhau \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau chung.<\/p>\n\n\n\n V\u00ed d\u1ee5, khi doanh nghi\u1ec7p thay \u0111\u1ed5i chi\u1ebfn l\u01b0\u1ee3c m\u1edf r\u1ed9ng th\u1ecb tr\u01b0\u1eddng, m\u00f4 h\u00ecnh 7S gi\u00fap \u0111\u1ea3m b\u1ea3o c\u01a1 c\u1ea5u t\u1ed5 ch\u1ee9c, k\u1ef9 n\u0103ng nh\u00e2n s\u1ef1 v\u00e0 h\u1ec7 th\u1ed1ng v\u1eadn h\u00e0nh c\u0169ng \u0111\u01b0\u1ee3c \u0111i\u1ec1u ch\u1ec9nh ph\u00f9 h\u1ee3p.<\/p>\n\n\n\n M\u1ed9t trong nh\u1eefng l\u1ee3i \u00edch n\u1ed5i b\u1eadt c\u1ee7a m\u00f4 h\u00ecnh 7S l\u00e0 kh\u1ea3 n\u0103ng c\u1ea3i thi\u1ec7n hi\u1ec7u su\u1ea5t t\u1ed5 ch\u1ee9c. M\u00f4 h\u00ecnh n\u00e0y gi\u00fap c\u00e1c ch\u1ee7 doanh nghi\u1ec7p nh\u1eadn ra r\u1eb1ng, \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c th\u00e0nh c\u00f4ng b\u1ec1n v\u1eefng, t\u1ea5t c\u1ea3 c\u00e1c y\u1ebfu t\u1ed1 nh\u01b0 chi\u1ebfn l\u01b0\u1ee3c, c\u1ea5u tr\u00fac, h\u1ec7 th\u1ed1ng, gi\u00e1 tr\u1ecb chung, phong c\u00e1ch l\u00e3nh \u0111\u1ea1o, nh\u00e2n s\u1ef1 v\u00e0 k\u1ef9 n\u0103ng c\u1ea7n ph\u1ea3i \u0111\u01b0\u1ee3c li\u00ean k\u1ebft ch\u1eb7t ch\u1ebd v\u00e0 ho\u1ea1t \u0111\u1ed9ng h\u00e0i h\u00f2a. <\/p>\n\n\n\n B\u1eb1ng c\u00e1ch x\u00e1c \u0111\u1ecbnh v\u00e0 \u0111i\u1ec1u ch\u1ec9nh nh\u1eefng y\u1ebfu t\u1ed1 kh\u00f4ng ph\u00f9 h\u1ee3p, doanh nghi\u1ec7p c\u00f3 th\u1ec3 t\u0103ng c\u01b0\u1eddng t\u00ednh hi\u1ec7u qu\u1ea3 trong vi\u1ec7c ph\u00e2n b\u1ed5 ngu\u1ed3n l\u1ef1c v\u00e0 v\u1eadn h\u00e0nh. <\/p>\n\n\n\n Qu\u00e1 tr\u00ecnh thay \u0111\u1ed5i v\u00e0 chuy\u1ec3n \u0111\u1ed5i s\u1ed1<\/a> lu\u00f4n \u0111\u00f2i h\u1ecfi s\u1ef1 thay \u0111\u1ed5i \u0111\u1ed3ng b\u1ed9 \u1edf nhi\u1ec1u kh\u00eda c\u1ea1nh kh\u00e1c nhau c\u1ee7a t\u1ed5 ch\u1ee9c. M\u00f4 h\u00ecnh 7S gi\u00fap doanh nghi\u1ec7p nh\u1eadn ra r\u1eb1ng, vi\u1ec7c thay \u0111\u1ed5i m\u1ed9t y\u1ebfu t\u1ed1 s\u1ebd t\u00e1c \u0111\u1ed9ng \u0111\u1ebfn c\u00e1c y\u1ebfu t\u1ed1 c\u00f2n l\u1ea1i. <\/p>\n\n\n\n B\u1eb1ng c\u00e1ch s\u1eed d\u1ee5ng m\u00f4 h\u00ecnh n\u00e0y, doanh nghi\u1ec7p c\u00f3 th\u1ec3 x\u00e1c \u0111\u1ecbnh \u0111\u01b0\u1ee3c nh\u1eefng m\u1ed1i li\u00ean k\u1ebft gi\u1eefa c\u00e1c y\u1ebfu t\u1ed1 v\u00e0 x\u00e2y d\u1ef1ng m\u1ed9t k\u1ebf ho\u1ea1ch thay \u0111\u1ed5i to\u00e0n di\u1ec7n. <\/p>\n\n\n\n V\u00ed d\u1ee5, khi m\u1ed9t doanh nghi\u1ec7p quy\u1ebft \u0111\u1ecbnh chuy\u1ec3n \u0111\u1ed5i sang m\u00f4 h\u00ecnh kinh doanh s\u1ed1<\/a>, b\u1ea1n kh\u00f4ng ch\u1ec9 thay \u0111\u1ed5i h\u1ec7 th\u1ed1ng c\u00f4ng ngh\u1ec7 th\u00f4ng tin m\u00e0 c\u00f2n ph\u1ea3i \u0111i\u1ec1u ch\u1ec9nh c\u1ea5u tr\u00fac t\u1ed5 ch\u1ee9c, x\u00e2y d\u1ef1ng l\u1ea1i c\u00e1c quy tr\u00ecnh l\u00e0m vi\u1ec7c v\u00e0 thay \u0111\u1ed5i v\u0103n h\u00f3a doanh nghi\u1ec7p \u0111\u1ec3 ph\u00f9 h\u1ee3p v\u1edbi m\u00f4 h\u00ecnh kinh doanh m\u1edbi.<\/p>\n\n\n\n \u0110\u1ecdc th\u00eam:<\/strong> M\u00f4 h\u00ecnh kinh doanh l\u00e0 g\u00ec? Top 15 m\u00f4 h\u00ecnh ti\u1ec1m n\u0103ng nh\u1ea5t n\u0103m 2025<\/a><\/p>\n\n\n\n B\u1eb1ng c\u00e1ch \u0111\u00e1nh gi\u00e1 v\u00e0 \u0111i\u1ec1u ch\u1ec9nh to\u00e0n di\u1ec7n c\u00e1c y\u1ebfu t\u1ed1 nh\u01b0 chi\u1ebfn l\u01b0\u1ee3c, c\u1ea5u tr\u00fac, h\u1ec7 th\u1ed1ng, gi\u00e1 tr\u1ecb chung, phong c\u00e1ch l\u00e3nh \u0111\u1ea1o, nh\u00e2n s\u1ef1 v\u00e0 k\u1ef9 n\u0103ng, doanh nghi\u1ec7p c\u00f3 th\u1ec3 t\u1ed1i \u01b0u h\u00f3a ho\u1ea1t \u0111\u1ed9ng v\u00e0 t\u1ea1o ra s\u1ef1 kh\u00e1c bi\u1ec7t so v\u1edbi \u0111\u1ed1i th\u1ee7. <\/p>\n\n\n\n V\u00ed d\u1ee5, m\u1ed9t c\u00f4ng ty ph\u1ea7n m\u1ec1m c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng m\u00f4 h\u00ecnh 7S \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh nh\u1eefng k\u1ef9 n\u0103ng c\u00f2n thi\u1ebfu c\u1ee7a \u0111\u1ed9i ng\u0169, t\u1eeb \u0111\u00f3 \u0111\u1ea7u t\u01b0 v\u00e0o \u0111\u00e0o t\u1ea1o v\u00e0 ph\u00e1t tri\u1ec3n, \u0111\u1ed3ng th\u1eddi c\u1ea3i ti\u1ebfn s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5 d\u1ef1a tr\u00ean ph\u1ea3n h\u1ed3i c\u1ee7a kh\u00e1ch h\u00e0ng, gi\u00fap c\u00f4ng ty lu\u00f4n gi\u1eef v\u1eefng v\u1ecb th\u1ebf d\u1eabn \u0111\u1ea7u trong ng\u00e0nh.<\/p>\n\n\n Tr\u01b0\u1edbc ti\u00ean, doanh nghi\u1ec7p c\u1ea7n thu th\u1eadp d\u1eef li\u1ec7u d\u1ef1a theo c\u00e1c c\u00e1ch sau:<\/p>\n\n\n\n Sau \u0111\u00f3, b\u1ea1n c\u1ea7n xem x\u00e9t c\u00e1c b\u00e1o c\u00e1o t\u00e0i ch\u00ednh, k\u1ebf ho\u1ea1ch chi\u1ebfn l\u01b0\u1ee3c, quy tr\u00ecnh l\u00e0m vi\u1ec7c hi\u1ec7n t\u1ea1i \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3 ho\u1ea1t \u0111\u1ed9ng c\u1ee7a t\u1eebng y\u1ebfu t\u1ed1.<\/p>\n\n\n\n \u1ede b\u01b0\u1edbc n\u00e0y, b\u1ea1n c\u0169ng c\u1ea7n \u00e1p d\u1ee5ng m\u00f4 h\u00ecnh SWOT<\/a> \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 \u0111i\u1ec3m m\u1ea1nh, \u0111i\u1ec3m y\u1ebfu, c\u01a1 h\u1ed9i v\u00e0 th\u00e1ch th\u1ee9c c\u1ee7a t\u1eebng y\u1ebfu t\u1ed1. D\u1ef1a theo k\u1ebft qu\u1ea3 \u0111\u1ea1t \u0111\u01b0\u1ee3c, b\u1ea1n so s\u00e1nh t\u00ecnh h\u00ecnh hi\u1ec7n t\u1ea1i v\u1edbi c\u00e1c ti\u00eau chu\u1ea9n ng\u00e0nh ho\u1eb7c c\u00e1c \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh kho\u1ea3ng c\u00e1ch c\u1ea7n c\u1ea3i thi\u1ec7n.<\/p>\n\n\n\n Sau khi \u0111\u00e3 c\u00f3 k\u1ebft qu\u1ea3 ph\u00e2n t\u00edch c\u1ee7a c\u00e1c y\u1ebfu t\u1ed1, b\u1ea1n ti\u1ebfn h\u00e0nh v\u1ebd s\u01a1 \u0111\u1ed3 m\u1ed1i quan h\u1ec7. Vi\u1ec7c s\u1eed d\u1ee5ng s\u01a1 \u0111\u1ed3 gi\u00fap minh h\u1ecda m\u1ed1i quan h\u1ec7 gi\u1eefa c\u00e1c y\u1ebfu t\u1ed1, t\u1eeb \u0111\u00f3 x\u00e1c \u0111\u1ecbnh nh\u1eefng y\u1ebfu t\u1ed1 c\u00f3 t\u00e1c \u0111\u1ed9ng tr\u1ef1c ti\u1ebfp ho\u1eb7c gi\u00e1n ti\u1ebfp \u0111\u1ebfn nhau.<\/p>\n\n\n\n Ngo\u00e0i ra, b\u1ea1n c\u0169ng c\u1ea7n s\u1eed d\u1ee5ng c\u00e1c c\u00f4ng c\u1ee5 ph\u00e2n t\u00edch nh\u01b0 “5 Why” \u0111\u1ec3 t\u00ecm ra nguy\u00ean nh\u00e2n g\u1ed1c r\u1ec5 c\u1ee7a c\u00e1c v\u1ea5n \u0111\u1ec1 v\u00e0 x\u00e1c \u0111\u1ecbnh m\u1ed1i li\u00ean k\u1ebft gi\u1eefa c\u00e1c y\u1ebfu t\u1ed1.<\/p>\n\n\n\n V\u00ed d\u1ee5: N\u1ebfu ph\u00e1t hi\u1ec7n ra r\u1eb1ng hi\u1ec7u qu\u1ea3 l\u00e0m vi\u1ec7c nh\u00f3m th\u1ea5p, c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng “5 Why” \u0111\u1ec3 t\u00ecm ra nguy\u00ean nh\u00e2n g\u1ed1c r\u1ec5, ch\u1eb3ng h\u1ea1n nh\u01b0: thi\u1ebfu k\u1ef9 n\u0103ng l\u00e0m vi\u1ec7c nh\u00f3m, kh\u00f4ng c\u00f3 m\u1ee5c ti\u00eau chung, ho\u1eb7c h\u1ec7 th\u1ed1ng \u0111\u00e1nh gi\u00e1 kh\u00f4ng r\u00f5 r\u00e0ng. T\u1eeb \u0111\u00f3, c\u00f3 th\u1ec3 x\u00e1c \u0111\u1ecbnh m\u1ed1i li\u00ean k\u1ebft gi\u1eefa y\u1ebfu t\u1ed1 “K\u1ef9 n\u0103ng”, “Gi\u00e1 tr\u1ecb chung” v\u00e0 “H\u1ec7 th\u1ed1ng”.<\/p>\n\n\n\n Khi l\u1eadp k\u1ebf ho\u1ea1ch<\/a> \u0111i\u1ec1u ch\u1ec9nh, b\u1ea1n c\u1ea7n ch\u00fa \u00fd \u0111\u1ebfn nh\u1eefng v\u1ea5n \u0111\u1ec1 nh\u01b0 sau:<\/p>\n\n\n\n \u0110\u00e2y l\u00e0 giai \u0111o\u1ea1n tri\u1ec3n khai k\u1ebf ho\u1ea1ch \u0111i\u1ec1u ch\u1ec9nh c\u00e1c y\u1ebfu t\u1ed1 trong m\u00f4 h\u00ecnh 7S \u0111\u00e3 \u0111\u01b0\u1ee3c ph\u00e2n t\u00edch v\u00e0 l\u00ean k\u1ebf ho\u1ea1ch. Qu\u00e1 tr\u00ecnh n\u00e0y c\u1ea7n s\u1ef1 c\u1ea9n th\u1eadn, minh b\u1ea1ch v\u00e0 s\u1ef1 tham gia c\u1ee7a to\u00e0n b\u1ed9 t\u1ed5 ch\u1ee9c.<\/p>\n\n\n\n Tr\u01b0\u1edbc ti\u00ean, doanh nghi\u1ec7p n\u00ean \u01b0u ti\u00ean th\u1ef1c hi\u1ec7n thay \u0111\u1ed5i \u1edf nh\u1eefng y\u1ebfu t\u1ed1 n\u1ec1n t\u1ea3ng c\u00f3 t\u00e1c \u0111\u1ed9ng l\u1edbn nh\u01b0 Chi\u1ebfn l\u01b0\u1ee3c (Strategy) ho\u1eb7c C\u01a1 c\u1ea5u t\u1ed5 ch\u1ee9c (Structure). Qu\u00e1 tr\u00ecnh n\u00e0y \u0111\u00f2i h\u1ecfi s\u1ef1 minh b\u1ea1ch v\u00e0 cam k\u1ebft t\u1eeb ban l\u00e3nh \u0111\u1ea1o \u0111\u1ec3 t\u1ea1o ni\u1ec1m tin cho nh\u00e2n vi\u00ean.<\/p>\n\n\n\n Ngo\u00e0i ra, b\u1ea1n c\u0169ng c\u1ea7n gi\u1ea3i th\u00edch r\u00f5 r\u00e0ng l\u00fd do, m\u1ee5c ti\u00eau, v\u00e0 l\u1ee3i \u00edch c\u1ee7a nh\u1eefng thay \u0111\u1ed5i. \u0110i\u1ec1u n\u00e0y gi\u00fap gi\u1ea3m thi\u1ec3u s\u1ef1 kh\u00e1ng c\u1ef1 v\u00e0 khuy\u1ebfn kh\u00edch nh\u00e2n vi\u00ean tham gia t\u00edch c\u1ef1c v\u00e0o qu\u00e1 tr\u00ecnh. Song song \u0111\u00f3, doanh nghi\u1ec7p c\u00f3 th\u1ec3 t\u1ed5 ch\u1ee9c c\u00e1c kh\u00f3a \u0111\u00e0o t\u1ea1o \u0111\u1ec3 h\u1ed7 tr\u1ee3 nh\u00e2n vi\u00ean th\u00edch nghi v\u1edbi nh\u1eefng thay \u0111\u1ed5i v\u1ec1 k\u1ef9 n\u0103ng ho\u1eb7c h\u1ec7 th\u1ed1ng l\u00e0m vi\u1ec7c m\u1edbi.<\/p>\n\n\n\n Sau khi thay \u0111\u1ed5i \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n, vi\u1ec7c gi\u00e1m s\u00e1t v\u00e0 \u0111\u00e1nh gi\u00e1 l\u00e0 y\u1ebfu t\u1ed1 s\u1ed1ng c\u00f2n \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o c\u00e1c y\u1ebfu t\u1ed1 trong m\u00f4 h\u00ecnh 7S ho\u1ea1t \u0111\u1ed9ng \u0111\u1ed3ng b\u1ed9 v\u00e0 mang l\u1ea1i k\u1ebft qu\u1ea3 nh\u01b0 mong \u0111\u1ee3i. Doanh nghi\u1ec7p c\u1ea7n thi\u1ebft l\u1eadp c\u00e1c ch\u1ec9 s\u1ed1 \u0111o l\u01b0\u1eddng (KPIs) ph\u00f9 h\u1ee3p v\u1edbi t\u1eebng y\u1ebfu t\u1ed1. <\/p>\n\n\n\n D\u1eef li\u1ec7u c\u1ea7n \u0111\u01b0\u1ee3c thu th\u1eadp \u0111\u1ecbnh k\u1ef3 v\u00e0 \u0111\u1ed1i chi\u1ebfu v\u1edbi m\u1ee5c ti\u00eau ban \u0111\u1ea7u. Kh\u00f4ng ch\u1ec9 d\u1ef1a v\u00e0o s\u1ed1 li\u1ec7u, doanh nghi\u1ec7p c\u00f2n n\u00ean t\u1ed5 ch\u1ee9c c\u00e1c bu\u1ed5i l\u1eafng nghe \u00fd ki\u1ebfn t\u1eeb nh\u00e2n vi\u00ean \u0111\u1ec3 n\u1eafm b\u1eaft c\u00e1c v\u1ea5n \u0111\u1ec1 th\u1ef1c t\u1ebf trong qu\u00e1 tr\u00ecnh v\u1eadn h\u00e0nh. N\u1ebfu k\u1ebft qu\u1ea3 kh\u00f4ng \u0111\u1ea1t k\u1ef3 v\u1ecdng, doanh nghi\u1ec7p c\u1ea7n ph\u00e2n t\u00edch nguy\u00ean nh\u00e2n v\u00e0 th\u1ef1c hi\u1ec7n \u0111i\u1ec1u ch\u1ec9nh linh ho\u1ea1t.<\/p>\n\n\n\n M\u00f4 h\u00ecnh 7S kh\u00f4ng ph\u1ea3i c\u00f4ng c\u1ee5 \u00e1p d\u1ee5ng m\u1ed9t l\u1ea7n m\u00e0 c\u1ea7n \u0111\u01b0\u1ee3c c\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c \u0111\u1ec3 ph\u00f9 h\u1ee3p v\u1edbi b\u1ed1i c\u1ea3nh kinh doanh v\u00e0 m\u1ee5c ti\u00eau chi\u1ebfn l\u01b0\u1ee3c m\u1edbi c\u1ee7a doanh nghi\u1ec7p.<\/p>\n\n\n\n\n
![\"M\u00f4](\"https:\/\/base.vn\/wp-content\/uploads\/2025\/03\/mo-hinh-7s-la-gi-1024x536.webp\")
<\/figure><\/div>\n\n\n2. Ph\u00e2n t\u00edch chi ti\u1ebft 7 y\u1ebfu t\u1ed1 trong m\u00f4 h\u00ecnh 7S c\u1ee7a McKinsey<\/h2>\n\n\n\n
2.1 Strategy (Chi\u1ebfn l\u01b0\u1ee3c)<\/h3>\n\n\n\n
2.2 Structure (S\u01a1 \u0111\u1ed3 t\u1ed5 ch\u1ee9c)<\/h3>\n\n\n\n
2.3 Systems (H\u1ec7 th\u1ed1ng)<\/h3>\n\n\n\n
2.4 Shared Values (Gi\u00e1 tr\u1ecb chung)<\/h3>\n\n\n\n
2.5 Skills (K\u1ef9 n\u0103ng)<\/h3>\n\n\n\n
2.6 Style (Phong c\u00e1ch l\u00e3nh \u0111\u1ea1o)<\/h3>\n\n\n\n
2.7 Staff (Nh\u00e2n s\u1ef1)<\/h3>\n\n\n\n
![\"7](\"https:\/\/base.vn\/wp-content\/uploads\/2025\/03\/7-yeu-to-trong-mo-hinh-7s-1024x576.webp\")
<\/figure><\/div>\n\n\n3. L\u1ee3i \u00edch khi \u00e1p d\u1ee5ng m\u00f4 h\u00ecnh 7S trong doanh nghi\u1ec7p<\/h2>\n\n\n\n
3.1 T\u1ea1o s\u1ef1 g\u1eafn k\u1ebft gi\u1eefa c\u00e1c y\u1ebfu t\u1ed1 n\u1ed9i b\u1ed9 trong doanh nghi\u1ec7p<\/h3>\n\n\n\n
3.2 C\u1ea3i thi\u1ec7n hi\u1ec7u su\u1ea5t cho t\u1ed5 ch\u1ee9c<\/h3>\n\n\n\n
3.3 H\u1ed7 tr\u1ee3 doanh nghi\u1ec7p trong qu\u00e1 tr\u00ecnh chuy\u1ec3n \u0111\u1ed5i s\u1ed1<\/h3>\n\n\n\n
3.4 T\u0103ng c\u01b0\u1eddng n\u0103ng l\u1ef1c c\u1ea1nh tranh<\/h3>\n\n\n\n
![\"L\u1ee3i](\"https:\/\/base.vn\/wp-content\/uploads\/2025\/03\/loi-ich-mo-hinh-7s-1024x576.webp\")
<\/figure><\/div>\n\n\n4. C\u00e1c b\u01b0\u1edbc \u1ee9ng d\u1ee5ng m\u00f4 h\u00ecnh 7S trong doanh nghi\u1ec7p<\/h2>\n\n\n\n
B\u01b0\u1edbc 1. \u0110\u00e1nh gi\u00e1 hi\u1ec7n tr\u1ea1ng t\u1eebng y\u1ebfu t\u1ed1 trong m\u00f4 h\u00ecnh<\/h3>\n\n\n\n
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B\u01b0\u1edbc 2. X\u00e1c \u0111\u1ecbnh m\u1ed1i li\u00ean k\u1ebft gi\u1eefa c\u00e1c y\u1ebfu t\u1ed1<\/h3>\n\n\n\n
B\u01b0\u1edbc 3. L\u1eadp k\u1ebf ho\u1ea1ch \u0111i\u1ec1u ch\u1ec9nh<\/h3>\n\n\n\n
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B\u01b0\u1edbc 4. Th\u1ef1c hi\u1ec7n c\u00e1c thay \u0111\u1ed5i<\/h3>\n\n\n\n
B\u01b0\u1edbc 5. Theo d\u00f5i v\u00e0 \u0111o l\u01b0\u1eddng hi\u1ec7u qu\u1ea3<\/h3>\n\n\n\n
![\"\u01afu](\"https:\/\/base.vn\/wp-content\/uploads\/2025\/03\/uu-nhuoc-diem-mo-hinh-7s-1024x576.webp\")
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