{"id":27097,"date":"2026-03-26T15:57:19","date_gmt":"2026-03-26T08:57:19","guid":{"rendered":"https:\/\/base.vn\/blog\/?p=27097"},"modified":"2026-03-26T16:18:04","modified_gmt":"2026-03-26T09:18:04","slug":"tu-duy-ai-first","status":"publish","type":"post","link":"https:\/\/base.vn\/blog\/tu-duy-ai-first\/","title":{"rendered":"T\u01b0 duy AI First l\u00e0 g\u00ec? C\u00e1ch doanh nghi\u1ec7p th\u00edch nghi trong k\u1ef7 nguy\u00ean AI"},"content":{"rendered":"\n

Trong k\u1ef7 nguy\u00ean tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o ph\u00e1t tri\u1ec3n v\u1edbi t\u1ed1c \u0111\u1ed9 ch\u00f3ng m\u1eb7t, \u201ct\u01b0 duy AI-First\u201d kh\u00f4ng c\u00f2n l\u00e0 m\u1ed9t thu\u1eadt ng\u1eef xa v\u1eddi m\u00e0 \u0111ang tr\u1edf th\u00e0nh tri\u1ebft l\u00fd c\u1ed1t l\u00f5i gi\u00fap doanh nghi\u1ec7p \u0111\u1ed5i m\u1edbi to\u00e0n di\u1ec7n. T\u01b0 duy n\u00e0y kh\u00f4ng ch\u1ec9 \u0111\u1eb7t tr\u1ecdng t\u00e2m \u1edf vi\u1ec7c \u00e1p d\u1ee5ng c\u00f4ng ngh\u1ec7 m\u1edbi, m\u00e0 l\u00e0 m\u1ed9t cu\u1ed9c c\u00e1ch m\u1ea1ng to\u00e0n di\u1ec7n t\u1eeb v\u0103n h\u00f3a t\u1ed5 ch\u1ee9c, quy tr\u00ecnh v\u1eadn h\u00e0nh \u0111\u1ebfn c\u00e1ch th\u1ee9c ra quy\u1ebft \u0111\u1ecbnh. Trong b\u00e0i vi\u1ebft sau \u0111\u00e2y, h\u00e3y c\u00f9ng Base.vn<\/a> t\u00ecm hi\u1ec3u T\u01b0 duy AI First l\u00e0 g\u00ec<\/strong>, v\u00e0 l\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 \u0111\u01b0a t\u01b0 duy n\u00e0y v\u00e0o b\u1ed9 m\u00e1y v\u1eadn h\u00e0nh th\u1ef1c ti\u1ec5n.<\/p>\n\n\n\n

1. T\u01b0 duy AI First l\u00e0 g\u00ec?<\/h2>\n\n\n\n

1.1 \u0110\u1ecbnh ngh\u0129a c\u01a1 b\u1ea3n v\u00e0 s\u1ef1 kh\u00e1c bi\u1ec7t v\u1edbi AI Second<\/h3>\n\n\n\n

T\u01b0 duy AI First (AI Tr\u01b0\u1edbc ti\u00ean)<\/strong> l\u00e0 c\u00e1ch ti\u1ebfp c\u1eadn m\u00e0 trong \u0111\u00f3 tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o<\/a> \u0111\u01b0\u1ee3c \u0111\u1eb7t \u1edf v\u1ecb tr\u00ed trung t\u00e2m c\u1ee7a m\u1ecdi quy\u1ebft \u0111\u1ecbnh, s\u1ea3n ph\u1ea9m v\u00e0 quy tr\u00ecnh v\u1eadn h\u00e0nh. \u0110i\u1ec1u n\u00e0y ngh\u0129a l\u00e0, thay v\u00ec xem AI nh\u01b0 m\u1ed9t c\u00f4ng c\u1ee5 h\u1ed7 tr\u1ee3 b\u1ed5 sung, doanh nghi\u1ec7p ch\u1ee7 \u0111\u1ed9ng thi\u1ebft k\u1ebf to\u00e0n b\u1ed9 m\u00f4 h\u00ecnh ho\u1ea1t \u0111\u1ed9ng xoay quanh n\u0103ng l\u1ef1c c\u1ee7a AI ngay t\u1eeb \u0111\u1ea7u.<\/p>\n\n\n\n

Kh\u00e1i ni\u1ec7m n\u00e0y \u0111\u01b0\u1ee3c Google nh\u1ea5n m\u1ea1nh t\u1eeb n\u0103m 2017, v\u1edbi quan \u0111i\u1ec3m: h\u00e3y b\u1eaft \u0111\u1ea7u b\u1eb1ng vi\u1ec7c \u0111\u1eb7t c\u00e2u h\u1ecfi AI c\u00f3 th\u1ec3 gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 c\u1ee7a ng\u01b0\u1eddi d\u00f9ng nh\u01b0 th\u1ebf n\u00e0o, thay v\u00ec x\u00e2y xong s\u1ea3n ph\u1ea9m r\u1ed3i m\u1edbi th\u00eam AI v\u00e0o.<\/p>\n\n\n\n

\u0110\u1ec3 h\u00ecnh dung r\u00f5 h\u01a1n, ch\u00fang ta c\u00f3 th\u1ec3 so s\u00e1nh AI First v\u1edbi AI Second. V\u1edbi AI Second, doanh nghi\u1ec7p v\u1eadn h\u00e0nh theo m\u00f4 h\u00ecnh truy\u1ec1n th\u1ed1ng, sau \u0111\u00f3 m\u1edbi t\u00ecm c\u00e1ch b\u1ed5 sung AI v\u00e0o m\u1ed9t s\u1ed1 l\u0129nh v\u1ef1c \u0111\u1ec3 t\u1ed1i \u01b0u ho\u1ea1t \u0111\u1ed9ng. V\u00ed d\u1ee5, m\u1ed9t c\u00f4ng ty b\u00e1n l\u1ebb c\u00f3 th\u1ec3 d\u00f9ng chatbot AI \u0111\u1ec3 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng, nh\u01b0ng c\u00e1c ho\u1ea1t \u0111\u1ed9ng nh\u01b0 qu\u1ea3n l\u00fd t\u1ed3n kho hay ph\u00e2n t\u00edch d\u1eef li\u1ec7u v\u1eabn d\u1ef1a v\u00e0o quy tr\u00ecnh c\u0169.<\/p>\n\n\n\n

Ng\u01b0\u1ee3c l\u1ea1i, v\u1edbi AI First, doanh nghi\u1ec7p thi\u1ebft k\u1ebf l\u1ea1i to\u00e0n b\u1ed9 chu\u1ed7i gi\u00e1 tr\u1ecb d\u1ef1a tr\u00ean AI. T\u1eeb d\u1ef1 b\u00e1o nhu c\u1ea7u, t\u1ed1i \u01b0u t\u1ed3n kho, c\u00e1 nh\u00e2n h\u00f3a tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng cho \u0111\u1ebfn t\u1ef1 \u0111\u1ed9ng h\u00f3a chu\u1ed7i cung \u1ee9ng \u2013 t\u1ea5t c\u1ea3 \u0111\u1ec1u \u0111\u01b0\u1ee3c x\u00e2y d\u1ef1ng tr\u00ean n\u1ec1n t\u1ea3ng d\u1eef li\u1ec7u v\u00e0 thu\u1eadt to\u00e1n.<\/p>\n\n\n\n

Kh\u00e1c bi\u1ec7t c\u1ed1t l\u00f5i gi\u1eefa 2 c\u00e1ch ti\u1ebfp c\u1eadn n\u00e0y kh\u00f4ng ch\u1ec9 n\u1eb1m \u1edf m\u1ee9c \u0111\u1ed9 \u1ee9ng d\u1ee5ng c\u00f4ng ngh\u1ec7, m\u00e0 c\u00f2n \u1edf t\u01b0 duy v\u1eadn h\u00e0nh. N\u1ebfu AI Second l\u00e0 c\u1ea3i ti\u1ebfn nh\u1eefng g\u00ec \u0111\u00e3 c\u00f3, th\u00ec AI First l\u00e0 t\u00e1i thi\u1ebft l\u1ea1i to\u00e0n b\u1ed9 c\u00e1ch doanh nghi\u1ec7p \u0111ang t\u1ea1o ra gi\u00e1 tr\u1ecb.<\/p>\n\n\n

\n
\"T\u01b0
T\u01b0 duy AI First l\u00e0 g\u00ec?<\/em><\/figcaption><\/figure><\/div>\n\n\n

1.2 Ngu\u1ed3n g\u1ed1c c\u1ee7a T\u01b0 duy AI First<\/h3>\n\n\n\n

T\u01b0 duy AI First b\u1eaft \u0111\u1ea7u \u0111\u01b0\u1ee3c nh\u1eafc \u0111\u1ebfn r\u1ed9ng r\u00e3i t\u1eeb n\u0103m 2017, khi Sundar Pichai \u2013 CEO c\u1ee7a Google \u2013 tuy\u00ean b\u1ed1 c\u00f4ng ty s\u1ebd chuy\u1ec3n t\u1eeb \u201cmobile first\u201d sang \u201cAI first\u201d. \u0110\u00e2y kh\u00f4ng ch\u1ec9 l\u00e0 m\u1ed9t thay \u0111\u1ed5i v\u1ec1 chi\u1ebfn l\u01b0\u1ee3c, m\u00e0 l\u00e0 s\u1ef1 th\u1eeba nh\u1eadn r\u1eb1ng AI s\u1ebd tr\u1edf th\u00e0nh n\u1ec1n t\u1ea3ng c\u1ed1t l\u00f5i cho m\u1ecdi s\u1ea3n ph\u1ea9m trong t\u01b0\u01a1ng lai c\u1ee7a Google, thay v\u00ec ch\u1ec9 l\u00e0 m\u1ed9t t\u00ednh n\u0103ng b\u1ed5 sung.<\/p>\n\n\n\n

Sau \u0111\u00f3, Google \u0111\u00e3 t\u1eebng b\u01b0\u1edbc hi\u1ec7n th\u1ef1c h\u00f3a \u0111\u1ecbnh h\u01b0\u1edbng n\u00e0y th\u00f4ng qua c\u00e1c s\u1ea3n ph\u1ea9m quen thu\u1ed9c nh\u01b0 Google Assistant, Google Photos v\u1edbi kh\u1ea3 n\u0103ng nh\u1eadn di\u1ec7n h\u00ecnh \u1ea3nh, hay Google Translate li\u00ean t\u1ee5c c\u1ea3i thi\u1ec7n ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch thu\u1eadt nh\u1edd h\u1ecdc m\u00e1y (machine learning). \u0110i\u1ec3m chung l\u00e0 AI kh\u00f4ng \u0111\u1ee9ng b\u00ean ngo\u00e0i s\u1ea3n ph\u1ea9m, m\u00e0 tr\u1edf th\u00e0nh \u201cb\u1ed9 n\u00e3o\u201d v\u1eadn h\u00e0nh b\u00ean trong.<\/p>\n\n\n\n

T\u1ea1i Vi\u1ec7t Nam, T\u01b0 duy AI First b\u1eaft \u0111\u1ea7u lan r\u1ed9ng t\u1eeb kho\u1ea3ng n\u0103m 2020, khi kho\u1ea3ng c\u00e1ch gi\u1eefa c\u00e1c doanh nghi\u1ec7p \u1ee9ng d\u1ee5ng AI hi\u1ec7u qu\u1ea3 v\u00e0 nh\u1eefng doanh nghi\u1ec7p ch\u1eadm chuy\u1ec3n \u0111\u1ed5i ng\u00e0y c\u00e0ng r\u00f5 r\u1ec7t. Nhi\u1ec1u l\u00e3nh \u0111\u1ea1o nh\u1eadn ra r\u1eb1ng b\u00e0i to\u00e1n kh\u00f4ng n\u1eb1m \u1edf vi\u1ec7c c\u00f3 n\u00ean d\u00f9ng AI hay kh\u00f4ng, m\u00e0 l\u00e0 d\u00f9ng theo c\u00e1ch n\u00e0o \u0111\u1ec3 t\u1ea1o n\u00ean l\u1ee3i th\u1ebf c\u1ea1nh tranh.<\/p>\n\n\n\n

1.3 C\u00e1c nguy\u00ean t\u1eafc n\u1ec1n t\u1ea3ng: AI l\u00e0m trung t\u00e2m s\u1ea3n ph\u1ea9m, quy\u1ebft \u0111\u1ecbnh v\u00e0 quy tr\u00ecnh<\/h3>\n\n\n\n

Tri\u1ec3n khai T\u01b0 duy AI First kh\u00f4ng \u0111\u01a1n thu\u1ea7n l\u00e0 mua s\u1eafm c\u00f4ng ngh\u1ec7 hay thu\u00ea nh\u00e2n s\u1ef1 c\u00f3 chuy\u00ean m\u00f4n v\u1ec1 AI. Vi\u1ec7c n\u00e0y \u0111\u00f2i h\u1ecfi doanh nghi\u1ec7p ph\u1ea3i b\u00e1m s\u00e1t 3 nguy\u00ean t\u1eafc n\u1ec1n t\u1ea3ng:<\/p>\n\n\n\n

– Nguy\u00ean t\u1eafc 1: \u0110\u1eb7t AI v\u00e0o trung t\u00e2m khi thi\u1ebft k\u1ebf s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5:<\/strong><\/p>\n\n\n\n

Ngay t\u1eeb giai \u0111o\u1ea1n h\u00ecnh th\u00e0nh \u00fd t\u01b0\u1edfng, doanh nghi\u1ec7p c\u1ea7n x\u00e1c \u0111\u1ecbnh AI s\u1ebd gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 c\u1ee7a kh\u00e1ch h\u00e0ng nh\u01b0 th\u1ebf n\u00e0o. Thay v\u00ec x\u00e2y d\u1ef1ng s\u1ea3n ph\u1ea9m theo c\u00e1ch truy\u1ec1n th\u1ed1ng r\u1ed3i b\u1ed5 sung AI sau, s\u1ea3n ph\u1ea9m c\u1ea7n \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf \u0111\u1ec3 t\u1eadn d\u1ee5ng kh\u1ea3 n\u0103ng h\u1ecdc h\u1ecfi, d\u1ef1 \u0111o\u00e1n v\u00e0 c\u00e1 nh\u00e2n h\u00f3a c\u1ee7a AI. V\u00ed d\u1ee5, m\u1ed9t \u1ee9ng d\u1ee5ng h\u1ecdc ngo\u1ea1i ng\u1eef theo h\u01b0\u1edbng AI First c\u00f3 th\u1ec3 c\u00e1 nh\u00e2n h\u00f3a to\u00e0n b\u1ed9 l\u1ed9 tr\u00ecnh h\u1ecdc d\u1ef1a tr\u00ean n\u0103ng l\u1ef1c v\u00e0 ti\u1ebfn \u0111\u1ed9 c\u1ee7a t\u1eebng ng\u01b0\u1eddi h\u1ecdc, thay v\u00ec ch\u1ec9 cung c\u1ea5p chatbot h\u1ed7 tr\u1ee3.<\/p>\n\n\n\n

– Nguy\u00ean t\u1eafc 2: Ra quy\u1ebft \u0111\u1ecbnh d\u1ef1a tr\u00ean d\u1eef li\u1ec7u v\u00e0 m\u00f4 h\u00ecnh AI:<\/strong><\/p>\n\n\n\n

Trong m\u00f4i tr\u01b0\u1eddng n\u00e0y, kinh nghi\u1ec7m v\u00e0 tr\u1ef1c gi\u00e1c v\u1eabn \u0111\u00f3ng vai tr\u00f2 quan tr\u1ecdng, nh\u01b0ng c\u1ea7n \u0111\u01b0\u1ee3c ki\u1ec3m ch\u1ee9ng b\u1eb1ng d\u1eef li\u1ec7u. C\u00e1c quy\u1ebft \u0111\u1ecbnh nh\u01b0 m\u1edf r\u1ed9ng th\u1ecb tr\u01b0\u1eddng, \u0111i\u1ec1u ch\u1ec9nh gi\u00e1 hay t\u1ed1i \u01b0u v\u1eadn h\u00e0nh \u0111\u1ec1u n\u00ean c\u00f3 s\u1ef1 h\u1ed7 tr\u1ee3 c\u1ee7a ph\u00e2n t\u00edch v\u00e0 d\u1ef1 b\u00e1o t\u1eeb AI. Nh\u1edd \u0111\u00f3, doanh nghi\u1ec7p c\u00f3 th\u1ec3 gi\u1ea3m r\u1ee7i ro v\u00e0 ph\u1ea3n \u1ee9ng nhanh h\u01a1n v\u1edbi bi\u1ebfn \u0111\u1ed9ng th\u1ecb tr\u01b0\u1eddng.<\/p>\n\n\n\n

– Nguy\u00ean t\u1eafc 3: Li\u00ean t\u1ee5c c\u1ea3i ti\u1ebfn quy tr\u00ecnh b\u1eb1ng AI:<\/strong><\/p>\n\n\n\n

Kh\u00e1c v\u1edbi t\u1ef1 \u0111\u1ed9ng h\u00f3a truy\u1ec1n th\u1ed1ng v\u1ed1n ch\u1ec9 x\u1eed l\u00fd c\u00e1c t\u00e1c v\u1ee5 l\u1eb7p l\u1ea1i theo k\u1ecbch b\u1ea3n c\u1ed1 \u0111\u1ecbnh, AI c\u00f3 kh\u1ea3 n\u0103ng h\u1ecdc h\u1ecfi v\u00e0 t\u1ef1 c\u1ea3i thi\u1ec7n kh\u1ea3 n\u0103ng theo th\u1eddi gian. Ch\u1eb3ng h\u1ea1n, trong m\u1ed9t n\u1ec1n t\u1ea3ng qu\u1ea3n tr\u1ecb doanh nghi\u1ec7p nh\u01b0 Base.vn, AI kh\u00f4ng ch\u1ec9 ph\u1ee5c v\u1ee5 vi\u1ec7c l\u01b0u tr\u1eef d\u1eef li\u1ec7u hay t\u1ea1o b\u00e1o c\u00e1o, m\u00e0 c\u00f2n c\u00f3 th\u1ec3 ph\u00e2n t\u00edch xu h\u01b0\u1edbng, g\u1ee3i \u00fd h\u00e0nh \u0111\u1ed9ng v\u00e0 h\u1ed7 tr\u1ee3 ph\u00e1t hi\u1ec7n \u0111i\u1ec3m ngh\u1ebdn trong v\u1eadn h\u00e0nh.<\/p>\n\n\n\n

\u0110i\u1ec1u quan tr\u1ecdng l\u00e0 doanh nghi\u1ec7p c\u1ea7n \u00e1p d\u1ee5ng \u0111\u1ed3ng b\u1ed9 c\u1ea3 3 nguy\u00ean t\u1eafc n\u00e0y. N\u1ebfu ch\u1ec9 tri\u1ec3n khai AI \u1edf m\u1ed9t v\u00e0i b\u1ed9 ph\u1eadn nh\u01b0 marketing hay b\u00e1n h\u00e0ng, trong khi s\u1ea3n xu\u1ea5t ho\u1eb7c t\u00e0i ch\u00ednh v\u1eabn v\u1eadn h\u00e0nh th\u1ee7 c\u00f4ng, th\u00ec ch\u01b0a th\u1ec3 coi l\u00e0 chuy\u1ec3n \u0111\u1ed5i sang AI First. T\u00ednh nh\u1ea5t qu\u00e1n trong to\u00e0n b\u1ed9 h\u1ec7 th\u1ed1ng m\u1edbi l\u00e0 y\u1ebfu t\u1ed1 quy\u1ebft \u0111\u1ecbnh.<\/p>\n\n\n\n

\u0110\u1ecdc th\u00eam:<\/strong> Doanh nghi\u1ec7p s\u1ed1 l\u00e0 g\u00ec? C\u1ed1t l\u00f5i th\u00e0nh c\u00f4ng trong th\u1eddi \u0111\u1ea1i 4.0<\/a><\/p>\n\n\n\n

2. L\u1ee3i \u00edch c\u1ee7a T\u01b0 duy AI First \u0111\u1ed1i v\u1edbi doanh nghi\u1ec7p v\u00e0 c\u00e1 nh\u00e2n<\/h2>\n\n\n\n

2.1 \u0110\u1ed1i v\u1edbi doanh nghi\u1ec7p: T\u0103ng tr\u01b0\u1edfng b\u1ec1n v\u1eefng, t\u1ed1i \u01b0u h\u00f3a quy tr\u00ecnh v\u00e0 t\u1ea1o l\u1ee3i th\u1ebf c\u1ea1nh tranh<\/h3>\n\n\n\n

\u00c1p d\u1ee5ng T\u01b0 duy AI First kh\u00f4ng ch\u1ec9 mang l\u1ea1i hi\u1ec7u qu\u1ea3 ng\u1eafn h\u1ea1n m\u00e0 c\u00f2n gi\u00fap doanh nghi\u1ec7p x\u00e2y d\u1ef1ng n\u1ec1n t\u1ea3ng ph\u00e1t tri\u1ec3n d\u00e0i h\u1ea1n. Nh\u1eefng l\u1ee3i \u00edch n\u1ed5i b\u1eadt m\u00e0 T\u01b0 duy AI First \u0111em l\u1ea1i cho doanh nghi\u1ec7p bao g\u1ed3m:<\/p>\n\n\n\n

– T\u1ed1i \u01b0u quy tr\u00ecnh l\u00e0m vi\u1ec7c:<\/strong> C\u00e1c h\u1ec7 th\u1ed1ng AI c\u00f3 kh\u1ea3 n\u0103ng h\u1ecdc t\u1eadp t\u1eeb d\u1eef li\u1ec7u th\u1ef1c t\u1ebf \u0111\u1ec3 li\u00ean t\u1ee5c c\u1ea3i ti\u1ebfn. V\u00ed d\u1ee5, trong s\u1ea3n xu\u1ea5t, AI c\u00f3 th\u1ec3 d\u1ef1 \u0111o\u00e1n th\u1eddi \u0111i\u1ec3m m\u00e1y m\u00f3c c\u1ea7n b\u1ea3o tr\u00ec tr\u01b0\u1edbc khi x\u1ea3y ra s\u1ef1 c\u1ed1, gi\u00fap gi\u1ea3m thi\u1ec3u gi\u00e1n \u0111o\u1ea1n v\u00e0 chi ph\u00ed s\u1eeda ch\u1eefa.<\/p>\n\n\n\n

– Ph\u1ea3n \u1ee9ng nhanh h\u01a1n v\u1edbi th\u1ecb tr\u01b0\u1eddng:<\/strong> Nh\u1edd kh\u1ea3 n\u0103ng ph\u00e2n t\u00edch d\u1eef li\u1ec7u theo th\u1eddi gian th\u1ef1c c\u1ee7a AI, doanh nghi\u1ec7p c\u00f3 th\u1ec3 n\u1eafm b\u1eaft xu h\u01b0\u1edbng ti\u00eau d\u00f9ng, bi\u1ebfn \u0111\u1ed9ng gi\u00e1 v\u00e0 \u0111\u1ed9ng th\u00e1i c\u1ea1nh tranh \u0111\u1ec3 s\u1edbm \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh kinh doanh ph\u00f9 h\u1ee3p, thay v\u00ec ph\u1ea3n \u1ee9ng ch\u1eadm nh\u01b0 tr\u01b0\u1edbc \u0111\u00e2y.<\/p>\n\n\n\n

– N\u00e2ng cao tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng:<\/strong> AI c\u00f3 th\u1ec3 ph\u00e2n t\u00edch s\u00e2u h\u00e0nh vi \u0111\u1ec3 \u0111\u01b0a ra g\u1ee3i \u00fd s\u1ea3n ph\u1ea9m, \u0111i\u1ec1u ch\u1ec9nh n\u1ed9i dung marketing v\u00e0 x\u00e2y d\u1ef1ng ch\u01b0\u01a1ng tr\u00ecnh \u01b0u \u0111\u00e3i ph\u00f9 h\u1ee3p v\u1edbi t\u1eebng nh\u00f3m kh\u00e1ch h\u00e0ng. \u0110i\u1ec1u n\u00e0y gi\u00fap doanh nghi\u1ec7p t\u0103ng m\u1ee9c \u0111\u1ed9 h\u00e0i l\u00f2ng v\u00e0 duy tr\u00ec m\u1ed1i quan h\u1ec7 l\u00e2u d\u00e0i v\u1edbi kh\u00e1ch h\u00e0ng.<\/p>\n\n\n\n

– M\u1edf ra c\u01a1 h\u1ed9i ph\u00e1t tri\u1ec3n s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5 m\u1edbi:<\/strong> Khi c\u00f3 n\u0103ng l\u1ef1c x\u1eed l\u00fd d\u1eef li\u1ec7u t\u1ed1t h\u01a1n, doanh nghi\u1ec7p c\u00f3 th\u1ec3 x\u00e2y d\u1ef1ng c\u00e1c gi\u1ea3i ph\u00e1p s\u00e1ng t\u1ea1o trong nhi\u1ec1u l\u0129nh v\u1ef1c nh\u01b0 gi\u00e1o d\u1ee5c, t\u00e0i ch\u00ednh hay y t\u1ebf, t\u1eeb \u0111\u00f3 t\u1ea1o ra ngu\u1ed3n doanh thu m\u1edbi.<\/p>\n\n\n\n

– T\u0103ng c\u01b0\u1eddng kh\u1ea3 n\u0103ng qu\u1ea3n tr\u1ecb r\u1ee7i ro: <\/strong>AI c\u00f3 th\u1ec3 ph\u00e1t hi\u1ec7n s\u1edbm c\u00e1c d\u1ea5u hi\u1ec7u b\u1ea5t th\u01b0\u1eddng, t\u1eeb r\u1ee7i ro t\u00e0i ch\u00ednh \u0111\u1ebfn nguy c\u01a1 m\u1ea5t kh\u00e1ch h\u00e0ng, gi\u00fap doanh nghi\u1ec7p ch\u1ee7 \u0111\u1ed9ng ph\u00f2ng ng\u1eeba thay v\u00ec x\u1eed l\u00fd h\u1eadu qu\u1ea3.<\/p>\n\n\n\n

– T\u00e1i thi\u1ebft v\u0103n h\u00f3a doanh nghi\u1ec7p: <\/strong>Khi c\u00e1c c\u00f4ng vi\u1ec7c l\u1eb7p l\u1ea1i \u0111\u01b0\u1ee3c t\u1ef1 \u0111\u1ed9ng h\u00f3a, nh\u00e2n vi\u00ean s\u1ebd c\u00f3 nhi\u1ec1u th\u1eddi gian h\u01a1n \u0111\u1ec3 s\u00e1ng t\u1ea1o, th\u1eed nghi\u1ec7m \u00fd t\u01b0\u1edfng m\u1edbi v\u00e0 ph\u00e1t tri\u1ec3n k\u1ef9 n\u0103ng. M\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c v\u00ec v\u1eady m\u00e0 tr\u1edf n\u00ean h\u1ea5p d\u1eabn h\u01a1n, \u0111\u1eb7c bi\u1ec7t v\u1edbi nh\u1eefng nh\u00e2n s\u1ef1 c\u00f3 t\u01b0 duy chuy\u1ec3n \u0111\u1ed5i s\u1ed1<\/a>.<\/p>\n\n\n

\n
\"L\u1ee3i
L\u1ee3i \u00edch c\u1ee7a T\u01b0 duy AI First<\/em><\/figcaption><\/figure><\/div>\n\n\n

2.2 \u0110\u1ed1i v\u1edbi c\u00e1 nh\u00e2n: Ph\u00e1t tri\u1ec3n k\u1ef9 n\u0103ng, t\u0103ng l\u1ee3i th\u1ebf vi\u1ec7c l\u00e0m<\/h3>\n\n\n\n

T\u01b0 duy AI First kh\u00f4ng ch\u1ec9 mang l\u1ea1i gi\u00e1 tr\u1ecb cho doanh nghi\u1ec7p m\u00e0 c\u00f2n m\u1edf ra nhi\u1ec1u c\u01a1 h\u1ed9i ph\u00e1t tri\u1ec3n cho m\u1ed7i c\u00e1 nh\u00e2n, \u0111\u1eb7c bi\u1ec7t l\u00e0 th\u1ebf h\u1ec7 tr\u1ebb \u0111ang b\u01b0\u1edbc v\u00e0o th\u1ecb tr\u01b0\u1eddng lao \u0111\u1ed9ng.<\/p>\n\n\n\n

– N\u00e2ng cao hi\u1ec7u su\u1ea5t l\u00e0m vi\u1ec7c:<\/strong> Vi\u1ec7c s\u1eed d\u1ee5ng c\u00e1c c\u00f4ng c\u1ee5 nh\u01b0 ChatGPT hay Google Gemini gi\u00fap c\u00e1 nh\u00e2n d\u1ea7n h\u00ecnh th\u00e0nh th\u00f3i quen l\u00e0m vi\u1ec7c c\u00f9ng AI. T\u1eeb so\u1ea1n th\u1ea3o email, t\u00ecm ki\u1ebfm th\u00f4ng tin, ph\u00e2n t\u00edch d\u1eef li\u1ec7u \u0111\u1ebfn s\u00e1ng t\u1ea1o n\u1ed9i dung hay h\u1ecdc t\u1eadp, AI c\u00f3 th\u1ec3 h\u1ed7 tr\u1ee3 \u1edf h\u1ea7u h\u1ebft c\u00e1c t\u00e1c v\u1ee5. Khi bi\u1ebft khai th\u00e1c AI \u0111\u00fang c\u00e1ch , m\u1ed7i ng\u01b0\u1eddi c\u00f3 th\u1ec3 n\u00e2ng cao \u0111\u00e1ng k\u1ec3 n\u0103ng su\u1ea5t l\u00e0m vi\u1ec7c so v\u1edbi ph\u01b0\u01a1ng ph\u00e1p truy\u1ec1n th\u1ed1ng.<\/p>\n\n\n\n

– C\u1ee7ng c\u1ed1 t\u01b0 duy ph\u00e1t tri\u1ec3n:<\/strong> Khi l\u00e0m vi\u1ec7c v\u1edbi AI \u2013 m\u1ed9t h\u1ec7 th\u1ed1ng lu\u00f4n h\u1ecdc h\u1ecfi v\u00e0 c\u1ea3i thi\u1ec7n \u2013 c\u00e1 nh\u00e2n c\u00f3 xu h\u01b0\u1edbng c\u1edfi m\u1edf h\u01a1n v\u1edbi vi\u1ec7c th\u1eed nghi\u1ec7m, c\u1eadp nh\u1eadt v\u00e0 th\u00edch nghi. Thay v\u00ec lo ng\u1ea1i b\u1ecb thay th\u1ebf, h\u1ecd coi AI nh\u01b0 m\u1ed9t c\u00f4ng c\u1ee5 h\u1ed7 tr\u1ee3, th\u1eadm ch\u00ed l\u00e0 m\u1ed9t \u201c\u0111\u1ed3ng nghi\u1ec7p s\u1ed1\u201d gi\u00fap m\u00ecnh l\u00e0m vi\u1ec7c t\u1ed1t h\u01a1n m\u1ed7i ng\u00e0y.<\/p>\n\n\n\n

– Th\u00edch \u1ee9ng t\u1ed1t h\u01a1n v\u1edbi th\u1ecb tr\u01b0\u1eddng lao \u0111\u1ed9ng:<\/strong> Khi nhi\u1ec1u c\u00f4ng vi\u1ec7c mang t\u00ednh l\u1eb7p l\u1ea1i d\u1ea7n \u0111\u01b0\u1ee3c t\u1ef1 \u0111\u1ed9ng h\u00f3a, nhu c\u1ea7u tuy\u1ec3n d\u1ee5ng \u0111ang chuy\u1ec3n d\u1ecbch sang nh\u1eefng v\u1ecb tr\u00ed y\u00eau c\u1ea7u s\u1ef1 ph\u1ed1i h\u1ee3p gi\u1eefa con ng\u01b0\u1eddi v\u00e0 AI. Nh\u1eefng \u1ee9ng vi\u00ean hi\u1ec3u r\u00f5 c\u00e1ch s\u1eed d\u1ee5ng AI, bi\u1ebft t\u1eadn d\u1ee5ng \u0111i\u1ec3m m\u1ea1nh v\u00e0 ki\u1ec3m so\u00e1t h\u1ea1n ch\u1ebf c\u1ee7a c\u00f4ng ngh\u1ec7 s\u1ebd c\u00f3 l\u1ee3i th\u1ebf r\u00f5 r\u1ec7t trong tuy\u1ec3n d\u1ee5ng v\u00e0 th\u0103ng ti\u1ebfn.<\/p>\n\n\n\n

– R\u00e8n luy\u1ec7n t\u01b0 duy logic v\u00e0 k\u1ef9 n\u0103ng ph\u00e2n t\u00edch:<\/strong> \u0110\u1ec3 AI c\u00f3 th\u1ec3 \u0111\u01b0a ra k\u1ebft qu\u1ea3 t\u1ed1t, ng\u01b0\u1eddi d\u00f9ng c\u1ea7n bi\u1ebft c\u00e1ch chia nh\u1ecf v\u1ea5n \u0111\u1ec1, \u0111\u1eb7t c\u00e2u h\u1ecfi \u0111\u00fang v\u00e0 \u0111\u00e1nh gi\u00e1 l\u1ea1i th\u00f4ng tin \u0111\u1ea7u ra. \u0110\u00e2y \u0111\u1ec1u l\u00e0 nh\u1eefng n\u0103ng l\u1ef1c c\u1ed1t l\u00f5i, c\u00f3 th\u1ec3 \u00e1p d\u1ee5ng trong nhi\u1ec1u l\u0129nh v\u1ef1c t\u1eeb kinh doanh, marketing \u0111\u1ebfn ph\u00e1t tri\u1ec3n s\u1ea3n ph\u1ea9m.<\/p>\n\n\n\n

2.3 Case study th\u1ef1c t\u1ebf t\u1eeb Vi\u1ec7t Nam<\/h3>\n\n\n\n

FPT, t\u1eadp \u0111o\u00e0n c\u00f4ng ngh\u1ec7 h\u00e0ng \u0111\u1ea7u Vi\u1ec7t Nam, l\u00e0 m\u1ed9t trong nh\u1eefng \u0111\u01a1n v\u1ecb ti\u00ean phong \u1ee9ng d\u1ee5ng T\u01b0 duy AI First. Thay v\u00ec ch\u1ec9 cung c\u1ea5p gi\u1ea3i ph\u00e1p AI cho kh\u00e1ch h\u00e0ng, FPT ch\u1ee7 \u0111\u1ed9ng \u0111\u01b0a AI v\u00e0o ch\u00ednh ho\u1ea1t \u0111\u1ed9ng n\u1ed9i b\u1ed9, t\u1eeb \u0111\u00f3 t\u00e1i c\u1ea5u tr\u00fac to\u00e0n di\u1ec7n c\u00e1ch v\u1eadn h\u00e0nh.<\/p>\n\n\n\n

Trong l\u0129nh v\u1ef1c ph\u00e1t tri\u1ec3n ph\u1ea7n m\u1ec1m, FPT s\u1eed d\u1ee5ng AI \u0111\u1ec3 t\u1ef1 \u0111\u1ed9ng h\u00f3a ki\u1ec3m tra l\u1ed7i code, c\u1ea3i thi\u1ec7n hi\u1ec7u su\u1ea5t h\u1ec7 th\u1ed1ng v\u00e0 r\u00fat ng\u1eafn th\u1eddi gian l\u1eadp tr\u00ecnh.<\/p>\n\n\n\n

\u1ede m\u1ea3ng nh\u00e2n s\u1ef1, AI \u0111\u01b0\u1ee3c \u1ee9ng d\u1ee5ng xuy\u00ean su\u1ed1t quy tr\u00ecnh tuy\u1ec3n d\u1ee5ng. T\u1eeb kh\u00e2u s\u00e0ng l\u1ecdc h\u1ed3 s\u01a1, \u0111\u00e1nh gi\u00e1 \u1ee9ng vi\u00ean \u0111\u1ebfn d\u1ef1 \u0111o\u00e1n m\u1ee9c \u0111\u1ed9 ph\u00f9 h\u1ee3p v\u1edbi v\u0103n h\u00f3a doanh nghi\u1ec7p, t\u1ea5t c\u1ea3 \u0111\u1ec1u c\u00f3 s\u1ef1 h\u1ed7 tr\u1ee3 c\u1ee7a d\u1eef li\u1ec7u v\u00e0 m\u00f4 h\u00ecnh AI. K\u1ebft qu\u1ea3 l\u00e0 th\u1eddi gian tuy\u1ec3n d\u1ee5ng \u0111\u01b0\u1ee3c r\u00fat ng\u1eafn \u0111\u00e1ng k\u1ec3, trong khi ch\u1ea5t l\u01b0\u1ee3ng \u1ee9ng vi\u00ean \u0111\u01b0\u1ee3c c\u1ea3i thi\u1ec7n r\u00f5 r\u1ec7t.<\/p>\n\n\n\n

FPT c\u0169ng tri\u1ec3n khai AI trong qu\u1ea3n l\u00fd d\u1ef1 \u00e1n, gi\u00fap d\u1ef1 \u0111o\u00e1n r\u1ee7i ro s\u1edbm, t\u1ed1i \u01b0u h\u00f3a vi\u1ec7c ph\u00e2n b\u1ed5 ngu\u1ed3n l\u1ef1c v\u00e0 n\u00e2ng cao t\u1ef7 l\u1ec7 ho\u00e0n th\u00e0nh d\u1ef1 \u00e1n \u0111\u00fang ti\u1ebfn \u0111\u1ed9.<\/p>\n\n\n\n

\u0110\u1ecdc th\u00eam:<\/strong> Kinh doanh s\u1ed1 l\u00e0 g\u00ec? Xu h\u01b0\u1edbng chuy\u1ec3n \u0111\u1ed5i kinh doanh th\u1eddi 4.0<\/a><\/p>\n\n\n\n

3. So s\u00e1nh AI First vs AI Second: T\u1ea1i sao doanh nghi\u1ec7p c\u1ea7n chuy\u1ec3n \u0111\u1ed5i ngay trong 2026<\/h2>\n\n\n\n

3.1 \u0110\u1eb7c \u0111i\u1ec3m c\u1ee7a t\u1eebng c\u00e1ch ti\u1ebfp c\u1eadn<\/h3>\n\n\n\n

N\u1ebfu v\u1eabn ti\u1ebfp t\u1ee5c duy tr\u00ec t\u01b0 duy AI Second, doanh nghi\u1ec7p c\u00f3 th\u1ec3 ph\u1ea3i \u0111\u1ed1i m\u1eb7t v\u1edbi nhi\u1ec1u r\u1ee7i ro.<\/p>\n\n\n\n

Tr\u01b0\u1edbc h\u1ebft l\u00e0 nguy c\u01a1 t\u1ee5t h\u1eadu. Khi c\u00e1c c\u00f4ng ty \u0111\u1ed1i th\u1ee7 \u0111\u00e3 x\u00e2y d\u1ef1ng \u0111\u01b0\u1ee3c h\u1ec7 th\u1ed1ng d\u1eef li\u1ec7u v\u00e0 AI v\u1eadn h\u00e0nh li\u00ean t\u1ee5c, h\u1ecd s\u1ebd ng\u00e0y c\u00e0ng ti\u1ebfn b\u1ed9 theo th\u1eddi gian. Trong khi \u0111\u00f3, nh\u1eefng doanh nghi\u1ec7p ch\u1ec9 \u201cg\u1eafn th\u00eam AI\u201d s\u1ebd kh\u00f3 theo k\u1ecbp, v\u00ec kh\u00f4ng c\u00f3 n\u1ec1n t\u1ea3ng d\u1eef li\u1ec7u \u0111\u1ee7 m\u1ea1nh \u0111\u1ec3 ph\u00e1t tri\u1ec3n l\u00e2u d\u00e0i.<\/p>\n\n\n\n

Chi ph\u00ed t\u00edch h\u1ee3p c\u0169ng l\u00e0 m\u1ed9t v\u1ea5n \u0111\u1ec1 l\u1edbn. Vi\u1ec7c \u0111\u01b0a AI v\u00e0o h\u1ec7 th\u1ed1ng c\u0169 th\u01b0\u1eddng ph\u00e1t sinh nhi\u1ec1u chi ph\u00ed \u1ea9n nh\u01b0 l\u00e0m s\u1ea1ch d\u1eef li\u1ec7u, \u0111\u1ed3ng b\u1ed9 h\u1ec7 th\u1ed1ng v\u00e0 x\u1eed l\u00fd c\u00e1c l\u1ed7i k\u1ef9 thu\u1eadt. Trong nhi\u1ec1u tr\u01b0\u1eddng h\u1ee3p, t\u1ed5ng chi ph\u00ed c\u00f2n cao h\u01a1n vi\u1ec7c thi\u1ebft k\u1ebf l\u1ea1i t\u1eeb \u0111\u1ea7u theo h\u01b0\u1edbng AI First.<\/p>\n\n\n\n

T\u1ed1c \u0111\u1ed9 ra quy\u1ebft \u0111\u1ecbnh c\u0169ng b\u1ecb \u1ea3nh h\u01b0\u1edfng. Khi d\u1eef li\u1ec7u kh\u00f4ng \u0111\u01b0\u1ee3c k\u1ebft n\u1ed1i theo th\u1eddi gian th\u1ef1c v\u00e0 quy tr\u00ecnh v\u1eabn ph\u1ee5 thu\u1ed9c nhi\u1ec1u v\u00e0o con ng\u01b0\u1eddi, doanh nghi\u1ec7p kh\u00f3 c\u00f3 th\u1ec3 ph\u1ea3n \u1ee9ng nhanh nh\u1ea1y v\u1edbi th\u1ecb tr\u01b0\u1eddng. \u0110\u00e2y l\u00e0 m\u1ed9t b\u1ea5t l\u1ee3i l\u1edbn trong m\u00f4i tr\u01b0\u1eddng c\u1ea1nh tranh nhi\u1ec1u bi\u1ebfn \u0111\u1ed9ng.<\/p>\n\n\n\n

Ng\u01b0\u1ee3c l\u1ea1i, v\u1edbi T\u01b0 duy AI First, doanh nghi\u1ec7p c\u00f3 th\u1ec3 m\u1edf r\u1ed9ng quy m\u00f4 d\u1ec5 d\u00e0ng h\u01a1n nh\u1edd t\u1ef1 \u0111\u1ed9ng h\u00f3a v\u00e0 t\u1ed1i \u01b0u v\u1eadn h\u00e0nh. Vi\u1ec7c ph\u1ee5c v\u1ee5 nhi\u1ec1u kh\u00e1ch h\u00e0ng h\u01a1n kh\u00f4ng c\u00f2n ph\u1ee5 thu\u1ed9c ho\u00e0n to\u00e0n v\u00e0o vi\u1ec7c t\u0103ng nh\u00e2n s\u1ef1, m\u00e0 d\u1ef1a v\u00e0o n\u0103ng l\u1ef1c c\u1ee7a h\u1ec7 th\u1ed1ng.<\/p>\n\n\n\n

AI First c\u0169ng t\u1ea1o \u0111i\u1ec1u ki\u1ec7n \u0111\u1ec3 ph\u00e1t tri\u1ec3n s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5 m\u1edbi. Khi s\u1edf h\u1eefu d\u1eef li\u1ec7u ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 hi\u1ec3u r\u00f5 c\u00e1ch khai th\u00e1c AI, doanh nghi\u1ec7p c\u00f3 th\u1ec3 ph\u00e1t hi\u1ec7n nh\u1eefng nhu c\u1ea7u ch\u01b0a \u0111\u01b0\u1ee3c \u0111\u00e1p \u1ee9ng v\u00e0 nhanh ch\u00f3ng \u0111\u01b0a ra gi\u1ea3i ph\u00e1p ph\u00f9 h\u1ee3p.<\/p>\n\n\n\n

Quan tr\u1ecdng h\u01a1n, AI First gi\u00fap doanh nghi\u1ec7p x\u00e2y d\u1ef1ng l\u1ee3i th\u1ebf c\u1ea1nh tranh l\u00e2u d\u00e0i. Khi h\u1ec7 th\u1ed1ng \u0111\u00e3 \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf xoay quanh d\u1eef li\u1ec7u v\u00e0 AI, m\u1ed7i ho\u1ea1t \u0111\u1ed9ng ph\u00e1t sinh \u0111\u1ec1u ti\u1ebfp t\u1ee5c t\u1ea1o ra d\u1eef li\u1ec7u m\u1edbi, gi\u00fap h\u1ec7 th\u1ed1ng ng\u00e0y c\u00e0ng th\u00f4ng minh h\u01a1n theo th\u1eddi gian. \u0110\u00e2y l\u00e0 v\u00f2ng l\u1eb7p m\u00e0 c\u00e1c m\u00f4 h\u00ecnh AI Second r\u1ea5t kh\u00f3 \u0111\u1ea1t \u0111\u01b0\u1ee3c n\u1ebfu kh\u00f4ng thay \u0111\u1ed5i c\u00e1ch ti\u1ebfp c\u1eadn t\u1eeb g\u1ed1c.<\/p>\n\n\n\n

3.3 B\u1ea3ng so s\u00e1nh chi ti\u1ebft<\/h3>\n\n\n\n

B\u1ea3ng so s\u00e1nh d\u01b0\u1edbi \u0111\u00e2y s\u1ebd gi\u00fap ch\u00fang ta h\u00ecnh dung r\u00f5 h\u01a1n s\u1ef1 kh\u00e1c bi\u1ec7t gi\u1eefa AI First v\u00e0 AI Second:<\/p>\n\n\n\n

Ti\u00eau ch\u00ed so s\u00e1nh<\/strong><\/td>T\u01b0 duy AI First<\/strong><\/td>T\u01b0 duy AI Second<\/strong><\/td><\/tr>
Hi\u1ec7u qu\u1ea3 kinh doanh<\/td>AI First gi\u00fap doanh nghi\u1ec7p t\u1ea1o ra l\u1ee3i th\u1ebf c\u1ea1nh tranh d\u00e0i h\u1ea1n nh\u1edd kh\u1ea3 n\u0103ng c\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c d\u1ef1a tr\u00ean d\u1eef li\u1ec7u. Khi h\u1ec7 th\u1ed1ng ng\u00e0y c\u00e0ng \u201ch\u1ecdc\u201d t\u1ed1t h\u01a1n, hi\u1ec7u su\u1ea5t v\u1eadn h\u00e0nh v\u00e0 ch\u1ea5t l\u01b0\u1ee3ng quy\u1ebft \u0111\u1ecbnh c\u0169ng t\u0103ng theo. <\/td>AI Second th\u01b0\u1eddng ch\u1ec9 mang l\u1ea1i c\u1ea3i thi\u1ec7n \u1edf m\u1ed9t v\u00e0i \u0111i\u1ec3m c\u1ee5 th\u1ec3, kh\u00f3 t\u1ea1o ra t\u00e1c \u0111\u1ed9ng t\u1ed5ng th\u1ec3.<\/td><\/tr>
Chi ph\u00ed \u0111\u1ea7u t\u01b0<\/td>AI First \u0111\u00f2i h\u1ecfi \u0111\u1ea7u t\u01b0 ban \u0111\u1ea7u l\u1edbn h\u01a1n do c\u1ea7n thi\u1ebft k\u1ebf l\u1ea1i h\u1ec7 th\u1ed1ng v\u00e0 quy tr\u00ecnh. Tuy nhi\u00ean, n\u1ebfu nh\u00ecn trong 3\u20135 n\u0103m, t\u1ed5ng chi ph\u00ed l\u1ea1i t\u1ed1i \u01b0u h\u01a1n nh\u1edd gi\u1ea3m chi ph\u00ed v\u1eadn h\u00e0nh v\u00e0 h\u1ea1n ch\u1ebf vi\u1ec7c ph\u1ea3i \u0111i\u1ec1u ch\u1ec9nh nhi\u1ec1u l\u1ea7n. <\/td>AI Second c\u00f3 th\u1ec3 ti\u1ebft ki\u1ec7m chi ph\u00ed ban \u0111\u1ea7u, nh\u01b0ng d\u1ec5 ph\u00e1t sinh chi ph\u00ed t\u00edch h\u1ee3p, b\u1ea3o tr\u00ec v\u00e0 n\u00e2ng c\u1ea5p khi h\u1ec7 th\u1ed1ng tr\u1edf n\u00ean ph\u1ee9c t\u1ea1p h\u01a1n theo th\u1eddi gian.<\/td><\/tr>
Th\u1eddi gian tri\u1ec3n khai v\u00e0 r\u1ee7i ro<\/td>AI First th\u01b0\u1eddng c\u1ea7n th\u1eddi gian d\u00e0i h\u01a1n \u0111\u1ec3 tri\u1ec3n khai to\u00e0n di\u1ec7n, nh\u01b0ng \u0111\u1ed5i l\u1ea1i l\u00e0 m\u1ed9t h\u1ec7 th\u1ed1ng \u1ed5n \u0111\u1ecbnh v\u00e0 d\u1ec5 m\u1edf r\u1ed9ng sau \u0111\u00f3. <\/td>AI Second c\u00f3 th\u1ec3 tri\u1ec3n khai nhanh theo t\u1eebng ph\u1ea7n, nh\u01b0ng l\u1ea1i ti\u1ec1m \u1ea9n r\u1ee7i ro v\u1ec1 k\u1ebft n\u1ed1i h\u1ec7 th\u1ed1ng v\u00e0 th\u01b0\u1eddng ph\u1ea3i \u0111i\u1ec1u ch\u1ec9nh nhi\u1ec1u l\u1ea7n khi m\u1edf r\u1ed9ng.<\/td><\/tr>
T\u00e1c \u0111\u1ed9ng \u0111\u1ebfn v\u0103n h\u00f3a doanh nghi\u1ec7p<\/td>AI First th\u01b0\u1eddng \u0111i k\u00e8m v\u1edbi s\u1ef1 thay \u0111\u1ed5i t\u00edch c\u1ef1c v\u1ec1 v\u0103n h\u00f3a. Nh\u00e2n s\u1ef1 \u0111\u01b0\u1ee3c khuy\u1ebfn kh\u00edch h\u1ecdc h\u1ecfi, th\u1eed nghi\u1ec7m v\u00e0 l\u00e0m vi\u1ec7c c\u00f9ng c\u00f4ng ngh\u1ec7, t\u1eeb \u0111\u00f3 n\u00e2ng cao k\u1ef9 n\u0103ng v\u00e0 \u0111\u1ed9ng l\u1ef1c l\u00e0m vi\u1ec7c. <\/td>AI Second d\u1ec5 t\u1ea1o ra t\u00e2m l\u00fd e ng\u1ea1i ho\u1eb7c kh\u00e1ng c\u1ef1, \u0111\u1eb7c bi\u1ec7t khi nh\u00e2n vi\u00ean ch\u01b0a hi\u1ec3u r\u00f5 vai tr\u00f2 c\u1ee7a AI ho\u1eb7c lo l\u1eafng v\u1ec1 s\u1ef1 thay th\u1ebf.<\/td><\/tr>
Kh\u1ea3 n\u0103ng th\u00edch nghi trong t\u01b0\u01a1ng lai<\/td>AI First \u0111\u01b0\u1ee3c x\u00e2y d\u1ef1ng v\u1edbi n\u1ec1n t\u1ea3ng linh ho\u1ea1t, gi\u00fap doanh nghi\u1ec7p d\u1ec5 d\u00e0ng c\u1eadp nh\u1eadt c\u00e1c c\u00f4ng ngh\u1ec7 m\u1edbi khi th\u1ecb tr\u01b0\u1eddng thay \u0111\u1ed5i. <\/td>AI Second th\u01b0\u1eddng g\u1eb7p kh\u00f3 kh\u0103n m\u1ed7i khi c\u1ea7n n\u00e2ng c\u1ea5p, do h\u1ec7 th\u1ed1ng kh\u00f4ng \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf \u0111\u1ec3 th\u00edch \u1ee9ng ngay t\u1eeb \u0111\u1ea7u, d\u1eabn \u0111\u1ebfn gi\u00e1n \u0111o\u1ea1n v\u00e0 t\u1ed1n k\u00e9m chi ph\u00ed \u0111i\u1ec1u ch\u1ec9nh.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

Nh\u00ecn t\u1ed5ng th\u1ec3, AI First kh\u00f4ng ch\u1ec9 l\u00e0 l\u1ef1a ch\u1ecdn v\u1ec1 c\u00f4ng ngh\u1ec7, m\u00e0 l\u00e0 l\u1ef1a ch\u1ecdn v\u1ec1 chi\u1ebfn l\u01b0\u1ee3c d\u00e0i h\u1ea1n. Doanh nghi\u1ec7p c\u00e0ng chuy\u1ec3n \u0111\u1ed5i s\u1edbm, l\u1ee3i th\u1ebf t\u00edch l\u0169y theo th\u1eddi gian c\u00e0ng l\u1edbn.<\/p>\n\n\n

\n
\"So
So s\u00e1nh AI First vs AI Second<\/em><\/figcaption><\/figure><\/div>\n\n\n

4. L\u1ed9 tr\u00ecnh 5 b\u01b0\u1edbc tri\u1ec3n khai T\u01b0 duy AI First<\/h2>\n\n\n\n

4.1 B\u01b0\u1edbc 1: Thay \u0111\u1ed5i mindset l\u00e3nh \u0111\u1ea1o v\u00e0 x\u00e2y d\u1ef1ng t\u01b0 duy ph\u00e1t tri\u1ec3n<\/h3>\n\n\n\n

Chuy\u1ec3n \u0111\u1ed5i sang AI First kh\u00f4ng b\u1eaft \u0111\u1ea7u t\u1eeb c\u00f4ng ngh\u1ec7, m\u00e0 b\u1eaft \u0111\u1ea7u t\u1eeb t\u01b0 duy c\u1ee7a l\u00e3nh \u0111\u1ea1o. N\u1ebfu CEO v\u00e0 ban \u0111i\u1ec1u h\u00e0nh ch\u01b0a th\u1ef1c s\u1ef1 hi\u1ec3u v\u00e0 \u0111\u01b0a ra cam k\u1ebft, m\u1ecdi n\u1ed7 l\u1ef1c tri\u1ec3n khai sau \u0111\u00f3 r\u1ea5t d\u1ec5 r\u01a1i v\u00e0o t\u00ecnh tr\u1ea1ng thi\u1ebfu nh\u1ea5t qu\u00e1n.<\/p>\n\n\n\n

Vi\u1ec7c c\u1ea7n l\u00e0m \u0111\u1ea7u ti\u00ean l\u00e0 gi\u00fap l\u00e3nh \u0111\u1ea1o \u201ctr\u1ea3i nghi\u1ec7m\u201d AI thay v\u00ec ch\u1ec9 nghe v\u1ec1 AI. C\u00e1c bu\u1ed5i workshop n\u1ed9i b\u1ed9 n\u00ean t\u1eadp trung v\u00e0o th\u1ef1c h\u00e0nh, v\u00ed d\u1ee5 nh\u01b0 s\u1eed d\u1ee5ng ChatGPT \u0111\u1ec3 ph\u00e2n t\u00edch th\u00f4ng tin, h\u1ed7 tr\u1ee3 ra quy\u1ebft \u0111\u1ecbnh ho\u1eb7c x\u00e2y d\u1ef1ng \u00fd t\u01b0\u1edfng. Khi l\u00e3nh \u0111\u1ea1o tr\u1ef1c ti\u1ebfp nh\u00ecn th\u1ea5y AI c\u00f3 th\u1ec3 gi\u00fap h\u1ecd x\u1eed l\u00fd b\u00e1o c\u00e1o nhanh h\u01a1n, \u0111\u00e1nh gi\u00e1 d\u1eef li\u1ec7u t\u1ed1t h\u01a1n ho\u1eb7c \u0111\u01b0a ra g\u1ee3i \u00fd chi\u1ebfn l\u01b0\u1ee3c chuy\u00ean s\u00e2u h\u01a1n, h\u1ecd s\u1ebd c\u00f3 \u0111\u1ed9ng l\u1ef1c th\u00fac \u0111\u1ea9y chuy\u1ec3n \u0111\u1ed5i m\u1ea1nh m\u1ebd h\u01a1n.<\/p>\n\n\n\n

Song song \u0111\u00f3, doanh nghi\u1ec7p c\u1ea7n x\u00e2y d\u1ef1ng t\u01b0 duy ph\u00e1t tri\u1ec3n trong \u0111\u1ed9i ng\u0169 l\u00e3nh \u0111\u1ea1o. \u0110i\u1ec1u n\u00e0y \u0111\u1ed3ng ngh\u0129a v\u1edbi vi\u1ec7c ch\u1ea5p nh\u1eadn th\u1eed nghi\u1ec7m, ch\u1ea5p nh\u1eadn sai v\u00e0 li\u00ean t\u1ee5c h\u1ecdc h\u1ecfi. AI First kh\u00f4ng ph\u1ea3i l\u00e0 m\u1ed9t d\u1ef1 \u00e1n ng\u1eafn h\u1ea1n, m\u00e0 l\u00e0 m\u1ed9t h\u00e0nh tr\u00ecnh d\u00e0i h\u01a1i, n\u01a1i doanh nghi\u1ec7p ph\u1ea3i kh\u00f4ng ng\u1eebng \u0111i\u1ec1u ch\u1ec9nh v\u00e0 c\u1ea3i ti\u1ebfn.<\/p>\n\n\n\n

Cam k\u1ebft c\u1ee7a l\u00e3nh \u0111\u1ea1o c\u0169ng c\u1ea7n \u0111\u01b0\u1ee3c th\u1ec3 hi\u1ec7n b\u1eb1ng h\u00e0nh \u0111\u1ed9ng c\u1ee5 th\u1ec3, ch\u1eb3ng nh\u01b0 ph\u00e2n b\u1ed5 ng\u00e2n s\u00e1ch cho \u0111\u00e0o t\u1ea1o, \u0111\u1ea7u t\u01b0 h\u1ea1 t\u1ea7ng c\u00f4ng ngh\u1ec7, thu\u00ea chuy\u00ean gia v\u00e0 d\u00e0nh th\u1eddi gian theo s\u00e1t qu\u00e1 tr\u00ecnh tri\u1ec3n khai. Khi l\u00e3nh \u0111\u1ea1o th\u1ef1c s\u1ef1 tham gia, t\u1ed5 ch\u1ee9c s\u1ebd c\u00f3 \u0111\u1ee7 n\u1ec1n t\u1ea3ng \u0111\u1ec3 chuy\u1ec3n \u0111\u1ed5i m\u1ed9t c\u00e1ch nghi\u00eam t\u00fac v\u00e0 b\u1ec1n v\u1eefng.<\/p>\n\n\n\n

4.2 B\u01b0\u1edbc 2: X\u00e2y d\u1ef1ng n\u1ec1n t\u1ea3ng d\u1eef li\u1ec7u v\u00e0 h\u00ecnh th\u00e0nh th\u00f3i quen l\u00e0m vi\u1ec7c v\u1edbi AI<\/h3>\n\n\n\n

D\u1eef li\u1ec7u l\u00e0 \u201cnhi\u00ean li\u1ec7u\u201d c\u1ed1t l\u00f5i c\u1ee7a m\u1ecdi h\u1ec7 th\u1ed1ng AI. Ch\u1ea5t l\u01b0\u1ee3ng d\u1eef li\u1ec7u c\u00e0ng t\u1ed1t, kh\u1ea3 n\u0103ng ph\u00e2n t\u00edch v\u00e0 d\u1ef1 \u0111o\u00e1n c\u1ee7a AI c\u00e0ng ch\u00ednh x\u00e1c. V\u00ec v\u1eady, b\u01b0\u1edbc ti\u1ebfp theo trong l\u1ed9 tr\u00ecnh AI First l\u00e0 x\u00e2y d\u1ef1ng m\u1ed9t h\u1ec7 th\u1ed1ng d\u1eef li\u1ec7u \u0111\u01b0\u1ee3c qu\u1ea3n l\u00fd t\u1eadp trung, \u0111\u1ed3ng b\u1ed9 v\u00e0 c\u00f3 th\u1ec3 khai th\u00e1c hi\u1ec7u qu\u1ea3.<\/p>\n\n\n\n

Doanh nghi\u1ec7p n\u00ean b\u1eaft \u0111\u1ea7u b\u1eb1ng vi\u1ec7c r\u00e0 so\u00e1t to\u00e0n b\u1ed9 ngu\u1ed3n d\u1eef li\u1ec7u hi\u1ec7n c\u00f3, t\u1eeb kh\u00e1ch h\u00e0ng, kinh doanh, v\u1eadn h\u00e0nh \u0111\u1ebfn nh\u00e2n s\u1ef1. Trong th\u1ef1c t\u1ebf, d\u1eef li\u1ec7u th\u01b0\u1eddng n\u1eb1m r\u1ea3i r\u00e1c \u1edf nhi\u1ec1u c\u00f4ng c\u1ee5 nh\u01b0 ph\u1ea7n m\u1ec1m k\u1ebf to\u00e1n, CRM, file Excel ho\u1eb7c email. \u0110i\u1ec1u c\u1ea7n thi\u1ebft l\u00e0 \u0111\u01b0a c\u00e1c ngu\u1ed3n d\u1eef li\u1ec7u n\u00e0y v\u1ec1 m\u1ed9t h\u1ec7 th\u1ed1ng th\u1ed1ng nh\u1ea5t v\u00e0 chu\u1ea9n h\u00f3a c\u00e1ch l\u01b0u tr\u1eef.<\/p>\n\n\n\n

C\u00e1c n\u1ec1n t\u1ea3ng qu\u1ea3n tr\u1ecb h\u1ee3p nh\u1ea5t nh\u01b0 Base.vn<\/a> s\u1ebd gi\u00fap gi\u1ea3i quy\u1ebft b\u00e0i to\u00e1n n\u00e0y b\u1eb1ng c\u00e1ch k\u1ebft n\u1ed1i d\u1eef li\u1ec7u t\u1eeb nhi\u1ec1u ph\u00f2ng ban v\u1ec1 c\u00f9ng m\u1ed9t n\u01a1i. Khi to\u00e0n b\u1ed9 d\u1eef li\u1ec7u \u0111\u01b0\u1ee3c \u0111\u1ed3ng b\u1ed9 theo th\u1eddi gian th\u1ef1c, doanh nghi\u1ec7p s\u1ebd c\u00f3 m\u1ed9t \u201cngu\u1ed3n d\u1eef li\u1ec7u xuy\u00ean su\u1ed1t\u201d, thay v\u00ec c\u00e1c h\u1ec7 th\u1ed1ng r\u1eddi r\u1ea1c.<\/p>\n\n\n\n

V\u1edbi h\u1ec7 sinh th\u00e1i h\u01a1n 60 \u1ee9ng d\u1ee5ng, Base.vn kh\u00f4ng ch\u1ec9 h\u1ed7 tr\u1ee3 t\u1eebng nghi\u1ec7p v\u1ee5 ri\u00eang l\u1ebb m\u00e0 c\u00f2n \u0111\u1ea3m b\u1ea3o d\u1eef li\u1ec7u \u0111\u01b0\u1ee3c li\u00ean th\u00f4ng gi\u1eefa c\u00e1c b\u1ed9 ph\u1eadn. V\u00ed d\u1ee5, d\u1eef li\u1ec7u b\u00e1n h\u00e0ng c\u00f3 th\u1ec3 k\u1ebft n\u1ed1i v\u1edbi marketing \u0111\u1ec3 t\u1ed1i \u01b0u chi\u1ebfn d\u1ecbch, li\u00ean k\u1ebft v\u1edbi t\u00e0i ch\u00ednh \u0111\u1ec3 theo d\u00f5i d\u00f2ng ti\u1ec1n, v\u00e0 li\u00ean th\u00f4ng v\u1edbi nh\u00e2n s\u1ef1 \u0111\u1ec3 h\u1ed7 tr\u1ee3 \u0111\u00e1nh gi\u00e1 hi\u1ec7u su\u1ea5t nh\u00e2n vi\u00ean. Khi d\u1eef li\u1ec7u \u0111\u01b0\u1ee3c li\u00ean k\u1ebft nh\u01b0 v\u1eady, ban l\u00e3nh \u0111\u1ea1o c\u00f3 th\u1ec3 nh\u00ecn th\u1ea5y b\u1ee9c tranh t\u1ed5ng th\u1ec3 v\u00e0 \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh kh\u00e1ch quan h\u01a1n.<\/p>\n\n\n\n

B\u00ean c\u1ea1nh vi\u1ec7c t\u1eadp trung d\u1eef li\u1ec7u, doanh nghi\u1ec7p c\u1ea7n duy tr\u00ec vi\u1ec7c l\u00e0m s\u1ea1ch d\u1eef li\u1ec7u \u0111\u1ecbnh k\u1ef3. Nh\u1eefng d\u1eef li\u1ec7u sai l\u1ec7ch, tr\u00f9ng l\u1eb7p ho\u1eb7c thi\u1ebfu th\u00f4ng tin s\u1ebd \u1ea3nh h\u01b0\u1edfng tr\u1ef1c ti\u1ebfp \u0111\u1ebfn ch\u1ea5t l\u01b0\u1ee3ng ph\u00e2n t\u00edch.<\/p>\n\n\n\n

Song song v\u1edbi h\u1ea1 t\u1ea7ng d\u1eef li\u1ec7u, vi\u1ec7c h\u00ecnh th\u00e0nh th\u00f3i quen l\u00e0m vi\u1ec7c v\u1edbi AI trong \u0111\u1ed9i ng\u0169 c\u0169ng r\u1ea5t quan tr\u1ecdng. Nh\u00e2n vi\u00ean c\u00f3 th\u1ec3 b\u1eaft \u0111\u1ea7u t\u1eeb nh\u1eefng c\u00f4ng vi\u1ec7c \u0111\u01a1n gi\u1ea3n nh\u01b0 so\u1ea1n email, t\u00ecm ki\u1ebfm th\u00f4ng tin ho\u1eb7c l\u00ean \u00fd t\u01b0\u1edfng v\u1edbi s\u1ef1 h\u1ed7 tr\u1ee3 c\u1ee7a AI. Khi vi\u1ec7c t\u01b0\u01a1ng t\u00e1c v\u1edbi AI tr\u1edf th\u00e0nh th\u00f3i quen h\u00e0ng ng\u00e0y, hi\u1ec7u su\u1ea5t l\u00e0m vi\u1ec7c s\u1ebd \u0111\u01b0\u1ee3c c\u1ea3i thi\u1ec7n r\u00f5 r\u1ec7t.<\/p>\n\n\n\n

Ngo\u00e0i ra, doanh nghi\u1ec7p c\u0169ng c\u1ea7n \u0111\u1ecbnh k\u1ef3 t\u1ed5 ch\u1ee9c c\u00e1c workshop n\u1ed9i b\u1ed9 \u0111\u1ec3 chia s\u1ebb c\u00e1ch \u1ee9ng d\u1ee5ng AI trong t\u1eebng v\u1ecb tr\u00ed c\u00f4ng vi\u1ec7c. C\u00e1ch ti\u1ebfp c\u1eadn n\u00e0y gi\u00fap lan t\u1ecfa ki\u1ebfn th\u1ee9c nhanh h\u01a1n v\u00e0 t\u1ea1o \u0111\u1ed9ng l\u1ef1c \u0111\u1ec3 to\u00e0n b\u1ed9 t\u1ed5 ch\u1ee9c c\u00f9ng tham gia v\u00e0o qu\u00e1 tr\u00ecnh chuy\u1ec3n \u0111\u1ed5i AI First.<\/p>\n\n\n\n

4.3 B\u01b0\u1edbc 3: T\u00edch h\u1ee3p AI v\u00e0o s\u1ea3n ph\u1ea9m ho\u1eb7c d\u1ecbch v\u1ee5<\/h3>\n\n\n\n

Sau khi \u0111\u00e3 c\u00f3 n\u1ec1n t\u1ea3ng v\u1ec1 t\u01b0 duy v\u00e0 d\u1eef li\u1ec7u, b\u01b0\u1edbc ti\u1ebfp theo l\u00e0 l\u1ed3ng gh\u00e9p AI v\u00e0o s\u1ea3n ph\u1ea9m v\u00e0 d\u1ecbch v\u1ee5. \u0110\u00e2y l\u00e0 giai \u0111o\u1ea1n \u0111\u1eb7c bi\u1ec7t quan tr\u1ecdng v\u00ec t\u1ea1o ra gi\u00e1 tr\u1ecb th\u1ef1c t\u1ebf cho kh\u00e1ch h\u00e0ng, \u0111\u1ed3ng th\u1eddi gi\u00fap doanh nghi\u1ec7p ki\u1ec3m ch\u1ee9ng hi\u1ec7u qu\u1ea3 \u0111\u1ea7u t\u01b0.<\/p>\n\n\n\n

Doanh nghi\u1ec7p n\u00ean b\u1eaft \u0111\u1ea7u t\u1eeb vi\u1ec7c ph\u00e2n t\u00edch s\u00e2u d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng. AI c\u00f3 kh\u1ea3 n\u0103ng ph\u00e1t hi\u1ec7n nh\u1eefng xu h\u01b0\u1edbng v\u00e0 h\u00e0nh vi m\u00e0 con ng\u01b0\u1eddi kh\u00f3 nh\u1eadn ra, nh\u01b0 th\u1eddi \u0111i\u1ec3m kh\u00e1ch h\u00e0ng d\u1ec5 mua h\u00e0ng, l\u00fd do h\u1ecd r\u1eddi b\u1ecf gi\u1ecf h\u00e0ng hay y\u1ebfu t\u1ed1 \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn quy\u1ebft \u0111\u1ecbnh chi ti\u00eau. Nh\u1eefng insight n\u00e0y l\u00e0 c\u01a1 s\u1edf \u0111\u1ec3 thi\u1ebft k\u1ebf s\u1ea3n ph\u1ea9m s\u00e1t v\u1edbi nhu c\u1ea7u th\u1ef1c t\u1ebf h\u01a1n.<\/p>\n\n\n\n

Khi nghi\u00ean c\u1ee9u v\u00e0 ph\u00e1t tri\u1ec3n s\u1ea3n ph\u1ea9m theo h\u01b0\u1edbng AI First, \u0111\u1ed9i ng\u0169 c\u1ea7n \u0111\u1eb7t c\u00e2u h\u1ecfi ngay t\u1eeb \u0111\u1ea7u: AI s\u1ebd c\u1ea3i thi\u1ec7n tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng nh\u01b0 th\u1ebf n\u00e0o. V\u00ed d\u1ee5, m\u1ed9t \u1ee9ng d\u1ee5ng t\u00e0i ch\u00ednh kh\u00f4ng ch\u1ec9 c\u1ea7n c\u00f3 kh\u1ea3 n\u0103ng hi\u1ec3n th\u1ecb s\u1ed1 d\u01b0, m\u00e0 c\u00f2n ph\u1ea3i ph\u00e2n t\u00edch \u0111\u01b0\u1ee3c th\u00f3i quen chi ti\u00eau, \u0111\u01b0a ra g\u1ee3i \u00fd c\u00e1 nh\u00e2n h\u00f3a, c\u1ea3nh b\u00e1o r\u1ee7i ro v\u00e0 h\u1ed7 tr\u1ee3 ng\u01b0\u1eddi d\u00f9ng l\u1eadp k\u1ebf ho\u1ea1ch t\u00e0i ch\u00ednh.<\/p>\n\n\n\n

\u1ede giai \u0111o\u1ea1n n\u00e0y, th\u1eed nghi\u1ec7m l\u00e0 \u0111i\u1ec1u kh\u00f4ng th\u1ec3 xem nh\u1eb9. Thay v\u00ec ch\u1edd ho\u00e0n thi\u1ec7n to\u00e0n b\u1ed9 s\u1ea3n ph\u1ea9m, doanh nghi\u1ec7p n\u00ean tri\u1ec3n khai phi\u00ean b\u1ea3n t\u1ed1i gi\u1ea3n v\u1edbi nh\u1eefng t\u00ednh n\u0103ng AI c\u1ed1t l\u00f5i, sau \u0111\u00f3 li\u00ean t\u1ee5c thu th\u1eadp ph\u1ea3n h\u1ed3i v\u00e0 ti\u1ebfn h\u00e0nh c\u1ea3i ti\u1ebfn. C\u00e1ch l\u00e0m n\u00e0y s\u1ebd gi\u00fap r\u00fat ng\u1eafn th\u1eddi gian \u0111\u01b0a s\u1ea3n ph\u1ea9m ra th\u1ecb tr\u01b0\u1eddng v\u00e0 gi\u1ea3m r\u1ee7i ro \u0111\u1ea7u t\u01b0.<\/p>\n\n\n\n

M\u1ed9t y\u1ebfu t\u1ed1 c\u1ea7n l\u01b0u \u00fd l\u00e0 tr\u1ea3i nghi\u1ec7m ng\u01b0\u1eddi d\u00f9ng. AI c\u1ea7n \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf theo h\u01b0\u1edbng d\u1ec5 hi\u1ec3u, d\u1ec5 s\u1eed d\u1ee5ng v\u00e0 minh b\u1ea1ch. Ng\u01b0\u1eddi d\u00f9ng n\u00ean hi\u1ec3u \u0111\u01b0\u1ee3c v\u00ec sao h\u1ec7 th\u1ed1ng \u0111\u01b0a ra m\u1ed9t g\u1ee3i \u00fd nh\u1ea5t \u0111\u1ecbnh, \u0111\u1ed3ng th\u1eddi lu\u00f4n c\u00f3 ph\u01b0\u01a1ng \u00e1n thay th\u1ebf khi AI kh\u00f4ng x\u1eed l\u00fd \u0111\u01b0\u1ee3c t\u00ecnh hu\u1ed1ng. N\u1ebfu AI t\u1ea1o ra c\u1ea3m gi\u00e1c ph\u1ee9c t\u1ea1p ho\u1eb7c kh\u00f3 ki\u1ec3m so\u00e1t, kh\u00e1ch h\u00e0ng s\u1ebd kh\u00f3 ch\u1ea5p nh\u1eadn.<\/p>\n\n\n\n

4.4 B\u01b0\u1edbc 4: \u0110\u00e0o t\u1ea1o \u0111\u1ed9i ng\u0169 v\u00e0 d\u1eabn d\u1eaft t\u1eeb l\u00e3nh \u0111\u1ea1o<\/h3>\n\n\n\n

C\u00f4ng ngh\u1ec7 ch\u1ec9 ph\u00e1t huy gi\u00e1 tr\u1ecb khi con ng\u01b0\u1eddi bi\u1ebft c\u00e1ch s\u1eed d\u1ee5ng. V\u00ec v\u1eady, \u0111\u00e0o t\u1ea1o \u0111\u1ed9i ng\u0169 l\u00e0 b\u01b0\u1edbc kh\u00f4ng th\u1ec3 thi\u1ebfu trong h\u00e0nh tr\u00ecnh chuy\u1ec3n sang AI First.<\/p>\n\n\n\n

Doanh nghi\u1ec7p n\u00ean x\u00e2y d\u1ef1ng ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e0o t\u1ea1o theo t\u1eebng c\u1ea5p \u0111\u1ed9. \u1ede m\u1ee9c c\u01a1 b\u1ea3n, to\u00e0n b\u1ed9 nh\u00e2n vi\u00ean c\u1ea7n hi\u1ec3u AI l\u00e0 g\u00ec, c\u00f3 th\u1ec3 \u1ee9ng d\u1ee5ng v\u00e0o \u0111\u00e2u v\u00e0 c\u00e1ch s\u1eed d\u1ee5ng c\u00e1c c\u00f4ng c\u1ee5 ph\u1ed5 bi\u1ebfn nh\u01b0 ChatGPT trong c\u00f4ng vi\u1ec7c h\u00e0ng ng\u00e0y. \u1ede m\u1ee9c n\u00e2ng cao h\u01a1n, c\u00e1c v\u1ecb tr\u00ed li\u00ean quan \u0111\u1ebfn d\u1eef li\u1ec7u c\u1ea7n \u0111\u01b0\u1ee3c trang b\u1ecb k\u1ef9 n\u0103ng ph\u00e2n t\u00edch, l\u00e0m vi\u1ec7c v\u1edbi AI v\u00e0 \u0111\u00e1nh gi\u00e1 k\u1ebft qu\u1ea3 \u0111\u1ea7u ra. V\u1edbi \u0111\u1ed9i ng\u0169 k\u1ef9 thu\u1eadt, vi\u1ec7c \u0111\u00e0o s\u00e2u v\u1ec1 machine learning<\/a> hay ph\u00e1t tri\u1ec3n m\u00f4 h\u00ecnh ri\u00eang s\u1ebd l\u00e0 \u0111i\u1ec1u c\u1ea7n thi\u1ebft.<\/p>\n\n\n\n

Quan tr\u1ecdng h\u01a1n, \u0111\u00e0o t\u1ea1o c\u1ea7n g\u1eafn v\u1edbi th\u1ef1c t\u1ebf c\u00f4ng vi\u1ec7c. M\u1ed7i b\u1ed9 ph\u1eadn n\u00ean \u0111\u01b0\u1ee3c h\u01b0\u1edbng d\u1eabn c\u00e1ch \u00e1p d\u1ee5ng AI v\u00e0o nghi\u1ec7p v\u1ee5 c\u1ee5 th\u1ec3. V\u00ed d\u1ee5, marketing c\u00f3 th\u1ec3 d\u00f9ng AI \u0111\u1ec3 ph\u00e2n t\u00edch insight v\u00e0 t\u1ed1i \u01b0u n\u1ed9i dung ti\u1ebfp th\u1ecb; b\u00e1n h\u00e0ng c\u00f3 th\u1ec3 d\u00f9ng AI \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 s\u1ee9c mua c\u1ee7a kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng; v\u1eadn h\u00e0nh c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng AI \u0111\u1ec3 d\u1ef1 \u0111o\u00e1n nhu c\u1ea7u v\u00e0 t\u1ed1i \u01b0u quy tr\u00ecnh.<\/p>\n\n\n\n

Trong giai \u0111o\u1ea1n n\u00e0y, l\u00e3nh \u0111\u1ea1o c\u1ea7n tr\u1ef1c ti\u1ebfp tham gia v\u00e0 l\u00e0m g\u01b0\u01a1ng trong vi\u1ec7c s\u1eed d\u1ee5ng AI, thay v\u00ec ch\u1ec9 l\u00e0 ph\u00ea duy\u1ec7t ng\u00e2n s\u00e1ch \u0111\u1ea7u t\u01b0. Khi nh\u00e2n vi\u00ean th\u1ea5y qu\u1ea3n l\u00fd c\u1ea5p cao ch\u1ee7 \u0111\u1ed9ng \u1ee9ng d\u1ee5ng AI trong c\u00f4ng vi\u1ec7c h\u00e0ng ng\u00e0y, h\u1ecd s\u1ebd c\u00f3 xu h\u01b0\u1edbng h\u1ecdc h\u1ecfi v\u00e0 \u00e1p d\u1ee5ng theo.<\/p>\n\n\n\n

4.5 B\u01b0\u1edbc 5: \u0110o l\u01b0\u1eddng, c\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c v\u00e0 m\u1edf r\u1ed9ng<\/h3>\n\n\n\n

B\u01b0\u1edbc cu\u1ed1i c\u00f9ng trong l\u1ed9 tr\u00ecnh AI First l\u00e0 thi\u1ebft l\u1eadp h\u1ec7 th\u1ed1ng \u0111o l\u01b0\u1eddng k\u1ebft qu\u1ea3, duy tr\u00ec c\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c v\u00e0 t\u1eebng b\u01b0\u1edbc m\u1edf r\u1ed9ng ph\u1ea1m vi \u1ee9ng d\u1ee5ng AI trong to\u00e0n doanh nghi\u1ec7p. \u0110\u00e2y l\u00e0 y\u1ebfu t\u1ed1 quy\u1ebft \u0111\u1ecbnh \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o AI kh\u00f4ng ch\u1ec9 d\u1eebng \u1edf th\u1eed nghi\u1ec7m m\u00e0 th\u1ef1c s\u1ef1 t\u1ea1o ra gi\u00e1 tr\u1ecb l\u00e2u d\u00e0i.<\/p>\n\n\n\n

Tr\u01b0\u1edbc h\u1ebft, doanh nghi\u1ec7p c\u1ea7n x\u00e1c \u0111\u1ecbnh c\u00e1c ch\u1ec9 s\u1ed1 \u0111o l\u01b0\u1eddng hi\u1ec7u qu\u1ea3 ngay t\u1eeb \u0111\u1ea7u. T\u00f9y theo t\u1eebng b\u00e0i to\u00e1n, h\u1ec7 th\u1ed1ng KPI s\u1ebd kh\u00e1c nhau. V\u00ed d\u1ee5, v\u1edbi ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng, c\u00f3 th\u1ec3 theo d\u00f5i th\u1eddi gian ph\u1ea3n h\u1ed3i, t\u1ef7 l\u1ec7 x\u1eed l\u00fd v\u1ea5n \u0111\u1ec1 ngay l\u1ea7n \u0111\u1ea7u v\u00e0 m\u1ee9c \u0111\u1ed9 h\u00e0i l\u00f2ng. V\u1edbi marketing, c\u00e1c ch\u1ec9 s\u1ed1 c\u1ea7n quan t\u00e2m bao g\u1ed3m chi ph\u00ed thu h\u00fat kh\u00e1ch h\u00e0ng, t\u1ef7 l\u1ec7 chuy\u1ec3n \u0111\u1ed5i hay gi\u00e1 tr\u1ecb v\u00f2ng \u0111\u1eddi kh\u00e1ch h\u00e0ng. Trong s\u1ea3n xu\u1ea5t, doanh nghi\u1ec7p c\u00f3 th\u1ec3 ch\u00fa \u00fd \u0111\u1ebfn t\u1ef7 l\u1ec7 l\u1ed7i, th\u1eddi gian ng\u1eebng m\u00e1y ho\u1eb7c chi ph\u00ed tr\u00ean m\u1ed7i \u0111\u01a1n v\u1ecb s\u1ea3n ph\u1ea9m.<\/p>\n\n\n\n

Song song v\u1edbi \u0111o l\u01b0\u1eddng l\u00e0 h\u00ecnh th\u00e0nh t\u01b0 duy c\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c. Thay v\u00ec xem AI l\u00e0 m\u1ed9t d\u1ef1 \u00e1n c\u00f3 \u0111i\u1ec3m k\u1ebft th\u00fac, doanh nghi\u1ec7p c\u1ea7n coi \u0111\u00e2y l\u00e0 m\u1ed9t qu\u00e1 tr\u00ecnh l\u1eb7p l\u1ea1i: \u0111o l\u01b0\u1eddng, \u0111\u00e1nh gi\u00e1, th\u1eed nghi\u1ec7m v\u00e0 t\u1ed1i \u01b0u. D\u1eef li\u1ec7u th\u1ef1c t\u1ebf s\u1ebd gi\u00fap ph\u00e1t hi\u1ec7n \u0111i\u1ec3m ch\u01b0a hi\u1ec7u qu\u1ea3, t\u1eeb \u0111\u00f3 \u0111i\u1ec1u ch\u1ec9nh m\u00f4 h\u00ecnh ho\u1eb7c quy tr\u00ecnh. C\u00e1c h\u1ec7 th\u1ed1ng AI c\u0169ng c\u1ea7n \u0111\u01b0\u1ee3c c\u1eadp nh\u1eadt v\u00e0 hu\u1ea5n luy\u1ec7n l\u1ea1i th\u01b0\u1eddng xuy\u00ean \u0111\u1ec3 duy tr\u00ec \u0111\u1ed9 ch\u00ednh x\u00e1c.<\/p>\n\n\n\n

Khi \u0111\u00e3 c\u00f3 nh\u1eefng k\u1ebft qu\u1ea3 \u0111\u1ea7u ti\u00ean, doanh nghi\u1ec7p c\u00f3 th\u1ec3 b\u1eaft \u0111\u1ea7u m\u1edf r\u1ed9ng ph\u1ea1m vi \u1ee9ng d\u1ee5ng AI tr\u00ean to\u00e0n t\u1ed5 ch\u1ee9c. C\u00e1ch ti\u1ebfp c\u1eadn ti\u1ec1m n\u0103ng l\u00e0 tri\u1ec3n khai AI theo t\u1eebng b\u01b0\u1edbc, b\u1eaft \u0111\u1ea7u t\u1eeb m\u1ed9t v\u00e0i b\u1ed9 ph\u1eadn\/ph\u00f2ng ban, sau \u0111\u00f3 nh\u00e2n r\u1ed9ng khi \u0111\u00e3 ch\u1ee9ng minh \u0111\u01b0\u1ee3c gi\u00e1 tr\u1ecb.<\/p>\n\n\n\n

Trong qu\u00e1 tr\u00ecnh m\u1edf r\u1ed9ng, nh\u1eefng c\u00e1 nh\u00e2n ho\u1eb7c b\u1ed9 ph\u1eadn \u0111\u00e3 \u00e1p d\u1ee5ng AI th\u00e0nh c\u00f4ng s\u1ebd \u0111\u00f3ng vai tr\u00f2 d\u1eabn d\u1eaft n\u1ed9i b\u1ed9. H\u1ecd kh\u00f4ng ch\u1ec9 chia s\u1ebb kinh nghi\u1ec7m, m\u00e0 c\u00f2n gi\u00fap c\u00e1c ph\u00f2ng ban kh\u00e1c r\u00fat ng\u1eafn th\u1eddi gian h\u1ecdc h\u1ecfi, g\u00f3p ph\u1ea7n \u0111\u1ea9y nhanh qu\u00e1 tr\u00ecnh chuy\u1ec3n \u0111\u1ed5i tr\u00ean to\u00e0n doanh nghi\u1ec7p.<\/p>\n\n\n\n

5. Th\u00e1ch th\u1ee9c th\u01b0\u1eddng g\u1eb7p trong tri\u1ec3n khai AI First v\u00e0 c\u00e1ch v\u01b0\u1ee3t qua<\/h2>\n\n\n\n

5.1 V\u1ea5n \u0111\u1ec1 d\u1eef li\u1ec7u, chi ph\u00ed v\u00e0 kh\u00e1ng c\u1ef1 n\u1ed9i b\u1ed9<\/h3>\n\n\n\n

Ngay c\u1ea3 khi \u0111\u00e3 c\u00f3 \u0111\u1ecbnh h\u01b0\u1edbng r\u00f5 r\u00e0ng, doanh nghi\u1ec7p v\u1eabn s\u1ebd g\u1eb7p m\u1ed9t s\u1ed1 r\u00e0o c\u1ea3n ph\u1ed5 bi\u1ebfn trong qu\u00e1 tr\u00ecnh tri\u1ec3n khai AI First. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 nh\u1eefng th\u00e1ch th\u1ee9c ch\u00ednh v\u00e0 c\u00e1ch x\u1eed l\u00fd:<\/p>\n\n\n\n

– D\u1eef li\u1ec7u ch\u01b0a s\u1eb5n s\u00e0ng:<\/strong><\/p>\n\n\n\n

Nhi\u1ec1u doanh nghi\u1ec7p ho\u1ea1t \u0111\u1ed9ng nhi\u1ec1u n\u0103m nh\u01b0ng d\u1eef li\u1ec7u n\u1eb1m r\u1ea3i r\u00e1c, kh\u00f4ng \u0111\u01b0\u1ee3c s\u1ed1 h\u00f3a \u0111\u1ea7y \u0111\u1ee7 ho\u1eb7c ch\u1ea5t l\u01b0\u1ee3ng k\u00e9m. M\u1ed9t s\u1ed1 ng\u00e0nh nh\u01b0 b\u00e1n l\u1ebb truy\u1ec1n th\u1ed1ng hay s\u1ea3n xu\u1ea5t nh\u1ecf l\u1ebb th\u1eadm ch\u00ed kh\u00f4ng c\u00f3 h\u1ec7 th\u1ed1ng thu th\u1eadp d\u1eef li\u1ec7u b\u00e0i b\u1ea3n. Khi b\u1eaft \u0111\u1ea7u d\u1ef1 \u00e1n AI, h\u1ecd m\u1edbi nh\u1eadn ra m\u00ecnh kh\u00f4ng c\u00f3 \u0111\u1ee7 d\u1eef li\u1ec7u ch\u1ea5t l\u01b0\u1ee3ng \u0111\u1ec3 hu\u1ea5n luy\u1ec7n m\u00f4 h\u00ecnh.<\/p>\n\n\n\n

C\u00e1ch v\u01b0\u1ee3t qua: <\/strong>b\u1eaft \u0111\u1ea7u chu\u1ea9n h\u00f3a v\u00e0 s\u1ed1 h\u00f3a d\u1eef li\u1ec7u c\u00e0ng s\u1edbm c\u00e0ng t\u1ed1t; x\u00e2y d\u1ef1ng h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd t\u1eadp trung v\u1edbi Base.vn; trong giai \u0111o\u1ea1n \u0111\u1ea7u c\u00f3 th\u1ec3 t\u1eadn d\u1ee5ng d\u1eef li\u1ec7u m\u1eabu ho\u1eb7c c\u00e1c m\u00f4 h\u00ecnh AI c\u00f3 s\u1eb5n \u0111\u1ec3 \u0111\u1ea9y nhanh ti\u1ebfn \u0111\u1ed9 tri\u1ec3n khai.<\/p>\n\n\n\n

– Chi ph\u00ed \u0111\u1ea7u t\u01b0 ban \u0111\u1ea7u cao:<\/strong><\/p>\n\n\n\n

Chi ph\u00ed cho vi\u1ec7c mua s\u1eafm c\u00f4ng ngh\u1ec7, thu\u00ea chuy\u00ean gia AI v\u00e0 \u0111\u00e0o t\u1ea1o nh\u00e2n vi\u00ean c\u00f3 th\u1ec3 l\u00ean \u0111\u1ebfn h\u00e0ng tr\u0103m tri\u1ec7u, hay th\u1eadm ch\u00ed v\u00e0i t\u1ef7 \u0111\u1ed3ng. \u0110\u00f3 l\u00e0 ch\u01b0a k\u1ec3, th\u1eddi gian \u0111\u1ec3 h\u1ec7 th\u1ed1ng AI v\u1eadn h\u00e0nh \u1ed5n \u0111\u1ecbnh th\u01b0\u1eddng k\u00e9o d\u00e0i, ch\u01b0a th\u1ec3 t\u1ea1o ra k\u1ebft qu\u1ea3 ngay.<\/p>\n\n\n\n

C\u00e1ch v\u01b0\u1ee3t qua:<\/strong> Tri\u1ec3n khai theo t\u1eebng giai \u0111o\u1ea1n thay v\u00ec l\u00e0m \u0111\u1ed3ng lo\u1ea1t; \u01b0u ti\u00ean c\u00e1c b\u00e0i to\u00e1n c\u00f3 th\u1ec3 t\u1ea1o gi\u00e1 tr\u1ecb nhanh; t\u1eadn d\u1ee5ng c\u00e1c c\u00f4ng c\u1ee5 AI s\u1eb5n c\u00f3 nh\u01b0 ChatGPT tr\u01b0\u1edbc khi \u0111\u1ea7u t\u01b0 s\u00e2u h\u01a1n.<\/p>\n\n\n\n

– Kh\u00e1ng c\u1ef1 t\u1eeb n\u1ed9i b\u1ed9 t\u1ed5 ch\u1ee9c:<\/strong><\/p>\n\n\n\n

Nh\u00e2n vi\u00ean lo ng\u1ea1i AI s\u1ebd thay th\u1ebf c\u00f4ng vi\u1ec7c c\u1ee7a h\u1ecd, kh\u00f4ng tin t\u01b0\u1edfng v\u00e0o quy\u1ebft \u0111\u1ecbnh c\u1ee7a m\u00e1y m\u00f3c, ho\u1eb7c \u0111\u01a1n gi\u1ea3n l\u00e0 ng\u1ea1i h\u1ecdc c\u00f4ng ngh\u1ec7 m\u1edbi v\u00ec c\u1ea3m th\u1ea5y qu\u00e1 ph\u1ee9c t\u1ea1p. C\u00e1c tr\u01b0\u1edfng ph\u00f2ng gi\u00e0u kinh nghi\u1ec7m c\u00f3 th\u1ec3 ch\u1ed1ng \u0111\u1ed1i v\u00ec cho r\u1eb1ng kinh nghi\u1ec7m c\u1ee7a h\u1ecd \u0111\u00e1ng tin h\u01a1n d\u1eef li\u1ec7u m\u00e1y m\u00f3c.<\/p>\n\n\n\n

C\u00e1ch v\u01b0\u1ee3t qua: <\/strong>truy\u1ec1n th\u00f4ng r\u00f5 r\u00e0ng r\u1eb1ng AI l\u00e0 c\u00f4ng c\u1ee5 h\u1ed7 tr\u1ee3, kh\u00f4ng ph\u1ea3i thay th\u1ebf; t\u1ed5 ch\u1ee9c c\u00e1c bu\u1ed5i \u0111\u00e0o t\u1ea1o; chia s\u1ebb c\u00e1c k\u1ebft qu\u1ea3 th\u00e0nh c\u00f4ng \u0111\u1ec3 t\u1ea1o ni\u1ec1m tin; khuy\u1ebfn kh\u00edch l\u00e3nh \u0111\u1ea1o v\u00e0 c\u00e1c tr\u01b0\u1edfng b\u1ed9 ph\u1eadn l\u00e0m g\u01b0\u01a1ng trong vi\u1ec7c s\u1eed d\u1ee5ng AI.<\/p>\n\n\n

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\"Th\u00e1ch
Th\u00e1ch th\u1ee9c th\u01b0\u1eddng g\u1eb7p trong tri\u1ec3n khai AI First v\u00e0 c\u00e1ch v\u01b0\u1ee3t qua<\/em><\/figcaption><\/figure><\/div>\n\n\n

5.2 Checklist \u0111\u00e1nh gi\u00e1 m\u1ee9c \u0111\u1ed9 s\u1eb5n s\u00e0ng tri\u1ec3n khai T\u01b0 duy AI First<\/h3>\n\n\n\n

Doanh nghi\u1ec7p c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng checklist d\u01b0\u1edbi \u0111\u00e2y \u0111\u1ec3 t\u1ef1 \u0111\u00e1nh gi\u00e1 m\u1ee9c \u0111\u1ed9 s\u1eb5n s\u00e0ng tr\u01b0\u1edbc khi tri\u1ec3n khai AI First:<\/p>\n\n\n\n

– Nh\u00f3m Mindset v\u00e0 L\u00e3nh \u0111\u1ea1o:<\/strong><\/p>\n\n\n\n

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  • L\u00e3nh \u0111\u1ea1o c\u1ea5p cao c\u00f3 hi\u1ec3u bi\u1ebft c\u01a1 b\u1ea3n v\u1ec1 AI v\u00e0 ti\u1ec1m n\u0103ng c\u1ee7a n\u00f3?<\/li>\n\n\n\n
  • CEO ho\u1eb7c T\u1ed5ng gi\u00e1m \u0111\u1ed1c c\u00f3 s\u1eed d\u1ee5ng c\u00f4ng c\u1ee5 AI trong c\u00f4ng vi\u1ec7c h\u00e0ng ng\u00e0y?<\/li>\n\n\n\n
  • Doanh nghi\u1ec7p c\u00f3 t\u1ea7m nh\u00ecn r\u00f5 r\u00e0ng v\u1ec1 vai tr\u00f2 c\u1ee7a AI trong 3-5 n\u0103m t\u1edbi?<\/li>\n\n\n\n
  • V\u0103n h\u00f3a doanh nghi\u1ec7p c\u00f3 khuy\u1ebfn kh\u00edch th\u1eed nghi\u1ec7m v\u00e0 ch\u1ea5p nh\u1eadn sai l\u1ea7m?<\/li>\n\n\n\n
  • L\u00e3nh \u0111\u1ea1o c\u00f3 s\u1eb5n s\u00e0ng \u0111\u1ea7u t\u01b0 th\u1eddi gian v\u00e0 ngu\u1ed3n l\u1ef1c cho chuy\u1ec3n \u0111\u1ed5i d\u00e0i h\u1ea1n?<\/li>\n<\/ul>\n\n\n\n

    – Nh\u00f3m D\u1eef li\u1ec7u:<\/strong><\/p>\n\n\n\n

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    • Doanh nghi\u1ec7p c\u00f3 thu th\u1eadp v\u00e0 l\u01b0u tr\u1eef d\u1eef li\u1ec7u m\u1ed9t c\u00e1ch c\u00f3 h\u1ec7 th\u1ed1ng?<\/li>\n\n\n\n
    • D\u1eef li\u1ec7u c\u00f3 \u0111\u01b0\u1ee3c s\u1ed1 h\u00f3a \u0111\u1ea7y \u0111\u1ee7?<\/li>\n\n\n\n
    • D\u1eef li\u1ec7u t\u1eeb c\u00e1c ph\u00f2ng ban kh\u00e1c nhau c\u00f3 \u0111\u01b0\u1ee3c t\u00edch h\u1ee3p v\u1edbi nhau?<\/li>\n\n\n\n
    • Ch\u1ea5t l\u01b0\u1ee3ng d\u1eef li\u1ec7u c\u00f3 \u0111\u01b0\u1ee3c ki\u1ec3m tra th\u01b0\u1eddng xuy\u00ean?<\/li>\n\n\n\n
    • Doanh nghi\u1ec7p c\u00f3 quy tr\u00ecnh x\u1eed l\u00fd d\u1eef li\u1ec7u tr\u00f9ng l\u1eb7p, thi\u1ebfu s\u00f3t hay sai l\u1ec7ch?<\/li>\n\n\n\n
    • Doanh nghi\u1ec7p c\u00f3 ch\u00ednh s\u00e1ch sao l\u01b0u v\u00e0 b\u1ea3o m\u1eadt d\u1eef li\u1ec7u ho\u00e0n ch\u1ec9nh?<\/li>\n<\/ul>\n\n\n\n

      – Nh\u00f3m C\u00f4ng ngh\u1ec7 v\u00e0 H\u1ea1 t\u1ea7ng:<\/strong><\/p>\n\n\n\n

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      • Doanh nghi\u1ec7p c\u00f3 s\u1eed d\u1ee5ng n\u1ec1n t\u1ea3ng qu\u1ea3n tr\u1ecb t\u00edch h\u1ee3p?<\/li>\n\n\n\n
      • H\u1ec7 th\u1ed1ng c\u00f4ng ngh\u1ec7 hi\u1ec7n t\u1ea1i c\u00f3 kh\u1ea3 n\u0103ng m\u1edf r\u1ed9ng?<\/li>\n\n\n\n
      • \u0110\u1ed9i ng\u0169 IT c\u00f3 kinh nghi\u1ec7m l\u00e0m vi\u1ec7c v\u1edbi API v\u00e0 t\u00edch h\u1ee3p h\u1ec7 th\u1ed1ng?<\/li>\n\n\n\n
      • Doanh nghi\u1ec7p c\u00f3 \u0111ang s\u1eed d\u1ee5ng c\u00f4ng c\u1ee5 AI n\u00e0o trong c\u00f4ng vi\u1ec7c?<\/li>\n\n\n\n
      • H\u1ea1 t\u1ea7ng m\u1ea1ng v\u00e0 b\u1ea3o m\u1eadt c\u00f3 \u0111\u1ee7 m\u1ea1nh \u0111\u1ec3 h\u1ed7 tr\u1ee3 \u1ee9ng d\u1ee5ng AI?<\/li>\n<\/ul>\n\n\n\n

        – Nh\u00f3m Con ng\u01b0\u1eddi v\u00e0 \u0110\u00e0o t\u1ea1o:<\/strong><\/p>\n\n\n\n

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        • Doanh nghi\u1ec7p c\u00f3 nh\u00e2n s\u1ef1 hi\u1ec3u bi\u1ebft v\u1ec1 d\u1eef li\u1ec7u ho\u1eb7c AI?<\/li>\n\n\n\n
        • Nh\u00e2n vi\u00ean c\u00f3 th\u01b0\u1eddng xuy\u00ean s\u1eed d\u1ee5ng c\u00e1c c\u00f4ng c\u1ee5 AI?<\/li>\n\n\n\n
        • Doanh nghi\u1ec7p c\u00f3 ng\u00e2n s\u00e1ch \u0111\u00e0o t\u1ea1o \u0111\u1ecbnh k\u1ef3?<\/li>\n\n\n\n
        • C\u00f3 ch\u01b0\u01a1ng tr\u00ecnh ph\u00e1t tri\u1ec3n k\u1ef9 n\u0103ng s\u1ed1 cho nh\u00e2n vi\u00ean?<\/li>\n\n\n\n
        • Nh\u00e2n vi\u00ean c\u00f3 t\u1ecf ra h\u1ee9ng th\u00fa v\u1edbi c\u00f4ng ngh\u1ec7 m\u1edbi?<\/li>\n<\/ul>\n\n\n\n

          – Nh\u00f3m Quy tr\u00ecnh v\u00e0 V\u1eadn h\u00e0nh:<\/strong><\/p>\n\n\n\n

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          • Quy tr\u00ecnh l\u00e0m vi\u1ec7c c\u00f3 \u0111\u01b0\u1ee3c chu\u1ea9n h\u00f3a v\u00e0 t\u00e0i li\u1ec7u h\u00f3a?<\/li>\n\n\n\n
          • Quy tr\u00ecnh ra quy\u1ebft \u0111\u1ecbnh c\u00f3 d\u1ef1a tr\u00ean d\u1eef li\u1ec7u?<\/li>\n\n\n\n
          • C\u00f3 \u0111o l\u01b0\u1eddng KPI th\u01b0\u1eddng xuy\u00ean?<\/li>\n\n\n\n
          • C\u00e1c ph\u00f2ng ban c\u00f3 ph\u1ed1i h\u1ee3p l\u00e0m vi\u1ec7c hi\u1ec7u qu\u1ea3 v\u1edbi nhau?<\/li>\n\n\n\n
          • T\u1ed5 ch\u1ee9c c\u00f3 v\u0103n h\u00f3a c\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c kh\u00f4ng?<\/li>\n<\/ul>\n\n\n\n

            – Nh\u00f3m T\u00e0i ch\u00ednh:<\/strong><\/p>\n\n\n\n

              \n
            • Doanh nghi\u1ec7p c\u00f3 ng\u00e2n s\u00e1ch cho \u0111\u1ea7u t\u01b0 c\u00f4ng ngh\u1ec7?<\/li>\n\n\n\n
            • C\u00f3 hi\u1ec3u r\u00f5 v\u1ec1 chi ph\u00ed v\u00e0 l\u1ee3i \u00edch c\u1ee7a AI First?<\/li>\n\n\n\n
            • Doanh nghi\u1ec7p c\u00f3 s\u1eb5n s\u00e0ng \u0111\u1ea7u t\u01b0 d\u00e0i h\u1ea1n m\u00e0 kh\u00f4ng \u0111\u00f2i h\u1ecfi ROI ngay l\u1eadp t\u1ee9c?<\/li>\n\n\n\n
            • C\u00f3 d\u1ef1 tr\u1eef t\u00e0i ch\u00ednh \u0111\u1ec3 \u0111\u1ed1i ph\u00f3 v\u1edbi r\u1ee7i ro trong qu\u00e1 tr\u00ecnh chuy\u1ec3n \u0111\u1ed5i?<\/li>\n<\/ul>\n\n\n\n

              C\u00e1ch t\u1ef1 \u0111\u00e1nh gi\u00e1: M\u1ed7i c\u00e2u tr\u1ea3 l\u1eddi \u201cc\u00f3\u201d t\u01b0\u01a1ng \u1ee9ng v\u1edbi 1 \u0111i\u1ec3m.<\/p>\n\n\n\n

                \n
              • 0\u201310 \u0111i\u1ec3m: Doanh nghi\u1ec7p ch\u01b0a s\u1eb5n s\u00e0ng cho T\u01b0 duy AI First, c\u1ea7n chu\u1ea9n b\u1ecb n\u1ec1n t\u1ea3ng<\/li>\n\n\n\n
              • 11\u201320 \u0111i\u1ec3m: Doanh nghi\u1ec7p c\u00f3 th\u1ec3 b\u1eaft \u0111\u1ea7u tri\u1ec3n khai T\u01b0 duy AI First v\u1edbi c\u00e1c d\u1ef1 \u00e1n nh\u1ecf<\/li>\n\n\n\n
              • 21\u201330 \u0111i\u1ec3m: Doanh nghi\u1ec7p \u0111\u00e3 s\u1eb5n s\u00e0ng tri\u1ec3n khai T\u01b0 duy AI First m\u1ed9t c\u00e1ch b\u00e0i b\u1ea3n<\/li>\n<\/ul>\n\n\n\n

                6. K\u1ebft b\u00e0i<\/h2>\n\n\n\n

                Tr\u00ean \u0111\u00e2y l\u00e0 nh\u1eefng th\u00f4ng tin gi\u1ea3i \u0111\u00e1p cho c\u00e2u h\u1ecfi \u201cT\u01b0 duy AI First l\u00e0 g\u00ec\u201d m\u00e0 Base.vn mu\u1ed1n chia s\u1ebb c\u00f9ng \u0111\u1ed9c gi\u1ea3. Tuy duy AI First kh\u00f4ng \u0111\u01a1n thu\u1ea7n l\u00e0 m\u1ed9t chi\u1ebfn l\u01b0\u1ee3c c\u00f4ng ngh\u1ec7, m\u00e0 l\u00e0 tri\u1ebft l\u00fd kinh doanh \u0111\u00f2i h\u1ecfi s\u1ef1 chuy\u1ec3n \u0111\u1ed5i to\u00e0n di\u1ec7n t\u1eeb mindset l\u00e3nh \u0111\u1ea1o, v\u0103n h\u00f3a doanh nghi\u1ec7p, quy tr\u00ecnh v\u1eadn h\u00e0nh \u0111\u1ebfn c\u00e1ch t\u01b0\u01a1ng t\u00e1c v\u1edbi kh\u00e1ch h\u00e0ng. Doanh nghi\u1ec7p n\u00e0o b\u1eaft \u0111\u1ea7u h\u00e0nh tr\u00ecnh n\u00e0y s\u1edbm, v\u1edbi l\u1ed9 tr\u00ecnh tri\u1ec3n khai r\u00f5 r\u00e0ng v\u00e0 s\u1ef1 ki\u00ean tr\u00ec th\u1ef1c th\u1ee5, s\u1ebd g\u1eb7t h\u00e1i \u0111\u01b0\u1ee3c l\u1ee3i th\u1ebf c\u1ea1nh tranh b\u1ec1n v\u1eefng trong k\u1ef7 nguy\u00ean AI b\u00f9ng n\u1ed5.<\/p>\n\n\n\n

                <\/p>\n","protected":false},"excerpt":{"rendered":"

                Trong k\u1ef7 nguy\u00ean tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o ph\u00e1t tri\u1ec3n v\u1edbi t\u1ed1c \u0111\u1ed9 ch\u00f3ng m\u1eb7t, \u201ct\u01b0 duy AI-First\u201d kh\u00f4ng c\u00f2n l\u00e0 m\u1ed9t thu\u1eadt ng\u1eef xa v\u1eddi m\u00e0 \u0111ang tr\u1edf th\u00e0nh tri\u1ebft l\u00fd c\u1ed1t l\u00f5i gi\u00fap doanh nghi\u1ec7p \u0111\u1ed5i m\u1edbi to\u00e0n di\u1ec7n. T\u01b0 duy n\u00e0y kh\u00f4ng ch\u1ec9 \u0111\u1eb7t tr\u1ecdng t\u00e2m \u1edf vi\u1ec7c \u00e1p d\u1ee5ng c\u00f4ng ngh\u1ec7 m\u1edbi, […]<\/p>\n","protected":false},"author":14,"featured_media":27105,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[65],"tags":[],"ppma_author":[61],"class_list":["post-27097","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-giai-phap-ai"],"acf":[],"yoast_head":"\nT\u01b0 duy AI First l\u00e0 g\u00ec? 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