{"id":4838,"date":"2024-04-09T10:17:09","date_gmt":"2024-04-09T03:17:09","guid":{"rendered":"https:\/\/blog.base.vn\/?p=4838"},"modified":"2025-08-09T10:17:20","modified_gmt":"2025-08-09T03:17:20","slug":"quan-tri-la-gi","status":"publish","type":"post","link":"https:\/\/base.vn\/blog\/quan-tri-la-gi\/","title":{"rendered":"Qu\u1ea3n tr\u1ecb l\u00e0 g\u00ec? \u0110\u1ecbnh ngh\u0129a, vai tr\u00f2 v\u00e0 t\u1ea7m quan tr\u1ecdng"},"content":{"rendered":"\n<p>Trong kinh t\u1ebf h\u1ecdc, qu\u1ea3n tr\u1ecb v\u00e0 qu\u1ea3n l\u00fd l\u00e0 hai kh\u00e1i ni\u1ec7m kh\u00e1c bi\u1ec7t nhau. Tuy nhi\u00ean, do \u00fd ngh\u0129a c\u1ee7a ch\u00fang ch\u01b0a \u0111\u01b0\u1ee3c gi\u1ea3i th\u00edch r\u00f5 r\u00e0ng n\u00ean nhi\u1ec1u ng\u01b0\u1eddi v\u1eabn l\u1ea7m t\u01b0\u1edfng ch\u00fang l\u00e0 m\u1ed9t. V\u00ec v\u1eady, trong b\u00e0i vi\u1ebft sau, h\u00e3y c\u00f9ng <a href=\"https:\/\/base.vn\/blog\" target=\"_blank\" rel=\"noreferrer noopener\">Base Blog<\/a> b\u00f3c t\u00e1ch kh\u00e1i ni\u1ec7m <strong>Qu\u1ea3n tr\u1ecb l\u00e0 g\u00ec?<\/strong>, \u0111i\u1ec3m kh\u00e1c bi\u1ec7t gi\u1eefa qu\u1ea3n tr\u1ecb v\u00e0 qu\u1ea3n l\u00fd, v\u00e0 xu th\u1ebf qu\u1ea3n tr\u1ecb trong th\u1eddi hi\u1ec7n \u0111\u1ea1i.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-1-qu\u1ea3n-tr\u1ecb-la-gi-b\u1ea3n-ch\u1ea5t-c\u1ee7a-qu\u1ea3n-tr\u1ecb\">1. Qu\u1ea3n tr\u1ecb l\u00e0 g\u00ec? B\u1ea3n ch\u1ea5t c\u1ee7a qu\u1ea3n tr\u1ecb<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-1-1-qu\u1ea3n-tr\u1ecb-la-gi\">1.1 Qu\u1ea3n tr\u1ecb l\u00e0 g\u00ec?<\/h3>\n\n\n\n<p>Qu\u1ea3n tr\u1ecb l\u00e0 m\u1ed9t kh\u00e1i ni\u1ec7m \u0111\u01b0\u1ee3c hi\u1ec3u theo nhi\u1ec1u g\u00f3c \u0111\u1ed9 kh\u00e1c nhau. \u0110\u1ebfn nay, qu\u1ea3n tr\u1ecb v\u1eabn ch\u01b0a c\u00f3 m\u1ed9t kh\u00e1i ni\u1ec7m th\u1ed1ng nh\u1ea5t. V\u00ec v\u1eady, \u0111\u1ec3 hi\u1ec3u m\u1ed9t c\u00e1ch kh\u00e1i qu\u00e1t v\u1ec1 qu\u1ea3n tr\u1ecb, ch\u00fang ta c\u00f3 th\u1ec3 tham kh\u1ea3o quan \u0111i\u1ec3m c\u1ee7a m\u1ed9t s\u1ed1 chuy\u00ean gia trong v\u00e0 ngo\u00e0i n\u01b0\u1edbc:<\/p>\n\n\n\n<p class=\"has-background\" style=\"background-color:#ebf6fd\"><em>\u201cQu\u1ea3n tr\u1ecb l\u00e0 s\u1ef1 t\u00e1c \u0111\u1ed9ng c\u00f3 ch\u1ee7 \u0111\u00edch c\u1ee7a ch\u1ee7 th\u1ec3 qu\u1ea3n tr\u1ecb \u0111\u1ebfn \u0111\u1ed1i t\u01b0\u1ee3ng qu\u1ea3n tr\u1ecb th\u00f4ng qua c\u00e1c ho\u1ea1t \u0111\u1ed9ng: ho\u1ea1ch \u0111\u1ecbnh, t\u1ed5 ch\u1ee9c, l\u00e3nh \u0111\u1ea1o, ki\u1ec3m tra v\u00e0 \u0111\u1ed3ng th\u1eddi, s\u1eed d\u1ee5ng c\u00e1c ngu\u1ed3n l\u1ef1c c\u1ee7a t\u1ed5 ch\u1ee9c nh\u1eb1m \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau \u0111\u1ec1 ra.\u201d (PGS.TS. V\u0103n T\u1ea5t Thu &#8211; Nguy\u00ean Th\u1ee9 tr\u01b0\u1edfng B\u1ed9 N\u1ed9i v\u1ee5)<\/em><br><br><em>\u201cQu\u1ea3n tr\u1ecb l\u00e0 s\u1ef1 thi\u1ebft l\u1eadp v\u00e0 duy tr\u00ec m\u1ed9t m\u00f4i tr\u01b0\u1eddng m\u00e0 trong \u0111\u00f3 c\u00e1c c\u00e1 nh\u00e2n l\u00e0m vi\u1ec7c v\u00e0 ph\u1ed1i h\u1ee3p v\u1edbi nhau m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3.\u201d (Harold Koontz v\u00e0 Cyril O\u2019Donnell &#8211; Hai gi\u00e1o s\u01b0 v\u1ec1 Qu\u1ea3n tr\u1ecb kinh doanh t\u1ea1i \u0110\u1ea1i h\u1ecdc California)<\/em><br><br><em>\u201cQu\u1ea3n tr\u1ecb l\u00e0 m\u1ed9t ti\u1ebfn tr\u00ecnh bao g\u1ed3m: ho\u1ea1ch \u0111\u1ecbnh, t\u1ed5 ch\u1ee9c, l\u00e3nh \u0111\u1ea1o v\u00e0 ki\u1ec3m so\u00e1t nh\u1eefng ho\u1ea1t \u0111\u1ed9ng c\u1ee7a c\u00e1c th\u00e0nh vi\u00ean trong t\u1ed5 ch\u1ee9c. \u0110\u1ed3ng th\u1eddi, qu\u1ea3n tr\u1ecb c\u00f2n \u0111\u1ec1 c\u1eadp \u0111\u1ebfn vi\u1ec7c khai th\u00e1c c\u00e1c ngu\u1ed3n l\u1ef1c c\u1ee7a t\u1ed5 ch\u1ee9c nh\u1eb1m \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau \u0111\u00e3 \u0111\u1ec1 ra.\u201d (James Stoner v\u00e0 Stephen Robbins &#8211; Hai h\u1ecdc gi\u1ea3 ki\u00eam t\u00e1c gi\u1ea3 n\u1ed5i ti\u1ebfng trong l\u0129nh v\u1ef1c qu\u1ea3n tr\u1ecb c\u1ee7a Hoa K\u1ef3)<\/em><\/p>\n\n\n\n<p>Nh\u01b0 v\u1eady, d\u1ef1a v\u00e0o c\u00e1c quan \u0111i\u1ec3m tr\u00ean ch\u00fang ta c\u00f3 th\u1ec3 \u0111\u00fac k\u1ebft \u0111\u01b0\u1ee3c r\u1eb1ng: <strong>Qu\u1ea3n tr\u1ecb l\u00e0 c\u00f4ng t\u00e1c t\u1ed5 ch\u1ee9c, \u0111i\u1ec1u h\u00e0nh m\u1ed9t \u0111\u01a1n v\u1ecb ho\u1eb7c doanh nghi\u1ec7p nh\u1eb1m \u0111\u1ea1t m\u1ee5c ti\u00eau m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3 nh\u1ea5t. V\u1ec1 c\u01a1 b\u1ea3n, vai tr\u00f2 c\u1ee7a qu\u1ea3n tr\u1ecb bao g\u1ed3m: l\u00e3nh \u0111\u1ea1o, l\u1eadp k\u1ebf ho\u1ea1ch, ki\u1ec3m so\u00e1t v\u00e0 \u0111o l\u01b0\u1eddng nh\u1eb1m gi\u00fap doanh nghi\u1ec7p ph\u00e1t tri\u1ec3n b\u1ec1n v\u1eefng.<\/strong><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" src=\"https:\/\/base.vn\/wp-content\/uploads\/2024\/04\/quan-tri-la-gi-1-1024x576.jpg\" alt=\"Qu\u1ea3n tr\u1ecb l\u00e0 g\u00ec?\"\/><figcaption class=\"wp-element-caption\">Qu\u1ea3n tr\u1ecb l\u00e0 g\u00ec?<\/figcaption><\/figure><\/div>\n\n\n<h3 class=\"wp-block-heading\" id=\"h-1-2-b\u1ea3n-ch\u1ea5t-c\u1ee7a-qu\u1ea3n-tr\u1ecb\">1.2 B\u1ea3n ch\u1ea5t c\u1ee7a qu\u1ea3n tr\u1ecb<\/h3>\n\n\n\n<p>Qu\u1ea3n tr\u1ecb \u0111\u00f3ng m\u1ed9t vai tr\u00f2 quan tr\u1ecdng trong m\u1ecdi t\u1ed5 ch\u1ee9c ho\u1eb7c doanh nghi\u1ec7p. B\u1ea3n ch\u1ea5t c\u1ee7a qu\u1ea3n tr\u1ecb th\u1ec3 hi\u1ec7n qua c\u00e1c \u0111\u1eb7c \u0111i\u1ec3m sau:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>G\u1ed3m nhi\u1ec1u ch\u1ee7 th\u1ec3:<\/strong> V\u00ec b\u1ea3n ch\u1ea5t c\u1ed1t l\u00f5i c\u1ee7a qu\u1ea3n tr\u1ecb l\u00e0 \u201cch\u1ec9 huy\u201d v\u00e0 \u201ctu\u00e2n theo\u201d, n\u00ean c\u1ea7n ph\u1ea3i c\u00f3 \u00edt nh\u1ea5t 2-3 ng\u01b0\u1eddi tham gia v\u00e0o qu\u00e1 tr\u00ecnh qu\u1ea3n tr\u1ecb.<\/li>\n\n\n\n<li><strong>L\u00e0m vi\u1ec7c theo nh\u00f3m:<\/strong> Qu\u1ea3n tr\u1ecb lu\u00f4n \u0111i c\u00f9ng m\u1ed9t kh\u1ed1i l\u01b0\u1ee3ng c\u00f4ng vi\u1ec7c l\u1edbn. Do \u0111\u00f3, vi\u1ec7c t\u1ed5 ch\u1ee9c \u0111\u1ed9i nh\u00f3m \u0111\u1ec3 c\u00f9ng ho\u00e0n th\u00e0nh m\u1ee5c ti\u00eau chung l\u00e0 \u0111i\u1ec1u v\u00f4 c\u00f9ng c\u1ea7n thi\u1ebft.<\/li>\n\n\n\n<li><strong>L\u00e3nh \u0111\u1ea1o v\u00e0 gi\u00e1m s\u00e1t:<\/strong> Trong qu\u00e1 tr\u00ecnh qu\u1ea3n tr\u1ecb, c\u1ea7n c\u00f3 m\u1ed9t ng\u01b0\u1eddi gi\u1eef vai tr\u00f2 ch\u1ec9 huy, \u0111\u1ecbnh h\u01b0\u1edbng v\u00e0 duy tr\u00ec ho\u1ea1t \u0111\u1ed9ng c\u1ee7a \u0111\u1ed9i nh\u00f3m. Ng\u01b0\u1eddi n\u00e0y c\u0169ng ph\u1ea3i gi\u00e1m s\u00e1t t\u1ea5t c\u1ea3 c\u00e1c c\u00f4ng vi\u1ec7c \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o k\u1ebf ho\u1ea1ch di\u1ec5n ra tr\u01a1n tru.<\/li>\n\n\n\n<li><strong>X\u00e1c \u0111\u1ecbnh m\u1ee5c ti\u00eau r\u00f5 r\u00e0ng:<\/strong> Qu\u1ea3n tr\u1ecb c\u1ea7n \u0111\u1ec1 ra m\u1ee5c ti\u00eau c\u1ee5 th\u1ec3 cho t\u1eebng c\u00e1 nh\u00e2n v\u00e0 c\u00e1c c\u1ea5p. M\u1ee5c ti\u00eau ch\u00ednh l\u00e0 \u201ckim ch\u1ec9 nam\u201d cho m\u1ecdi h\u00e0nh \u0111\u1ed9ng c\u1ee7a t\u1ed5 ch\u1ee9c. Do \u0111\u00f3, c\u1ea7n ph\u1ea3i \u0111\u1eb7t ra nh\u1eefng m\u1ee5c ti\u00eau ph\u00f9 h\u1ee3p v\u00e0 th\u1ef1c t\u1ebf.<\/li>\n\n\n\n<li><strong>X\u00e1c \u0111\u1ecbnh ngu\u1ed3n l\u1ef1c:<\/strong> Ngu\u1ed3n l\u1ef1c c\u1ee7a qu\u1ea3n tr\u1ecb li\u00ean quan \u0111\u1ebfn nh\u00e2n l\u1ef1c, t\u00e0i l\u1ef1c, d\u1eef li\u1ec7u,&#8230; C\u00e1c ch\u1ee7 th\u1ec3 qu\u1ea3n tr\u1ecb c\u00f3 tr\u00e1ch nhi\u1ec7m khai th\u00e1c v\u00e0 v\u1eadn d\u1ee5ng c\u00e1c ngu\u1ed3n l\u1ef1c n\u00e0y m\u1ed9t c\u00e1ch t\u1ed1i \u01b0u nh\u1ea5t.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-2-m\u1ed9t-s\u1ed1-khai-ni\u1ec7m-quan-tr\u1ecdng-trong-qu\u1ea3n-tr\u1ecb\">2. M\u1ed9t s\u1ed1 kh\u00e1i ni\u1ec7m quan tr\u1ecdng trong qu\u1ea3n tr\u1ecb<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-2-1-nha-qu\u1ea3n-tr\u1ecb-la-gi\">2.1 Nh\u00e0 qu\u1ea3n tr\u1ecb l\u00e0 g\u00ec?<\/h3>\n\n\n\n<p>Nh\u00e0 qu\u1ea3n tr\u1ecb l\u00e0 ng\u01b0\u1eddi \u0111\u00f3ng vai tr\u00f2 l\u1eadp k\u1ebf ho\u1ea1ch, t\u1ed5 ch\u1ee9c, l\u00e3nh \u0111\u1ea1o v\u00e0 ki\u1ec3m so\u00e1t nh\u00e2n s\u1ef1, t\u00e0i ch\u00ednh, v\u1eadt ch\u1ea5t v\u00e0 th\u00f4ng tin sao cho c\u00f3 hi\u1ec7u qu\u1ea3 \u0111\u1ec3 gi\u00fap doanh nghi\u1ec7p \u0111\u1ea1t m\u1ee5c ti\u00eau \u0111\u00e3 \u0111\u1ec1 ra.<\/p>\n\n\n\n<p>Th\u00f4ng th\u01b0\u1eddng, nh\u00e0 qu\u1ea3n tr\u1ecb trong doanh nghi\u1ec7p \u0111\u01b0\u1ee3c ph\u00e2n chia th\u00e0nh 3 nh\u00f3m: Nh\u00e0 qu\u1ea3n tr\u1ecb c\u1ea5p c\u01a1 s\u1edf, nh\u00e0 qu\u1ea3n tr\u1ecb c\u1ea5p trung, v\u00e0 nh\u00e0 qu\u1ea3n tr\u1ecb c\u1ea5p cao.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" src=\"https:\/\/base.vn\/wp-content\/uploads\/2024\/04\/nha-quan-tri-1024x683.jpg\" alt=\"Nh\u00e0 qu\u1ea3n tr\u1ecb\"\/><\/figure><\/div>\n\n\n<h3 class=\"wp-block-heading\" id=\"h-2-2-ban-qu\u1ea3n-tr\u1ecb-la-gi\">2.2 Ban qu\u1ea3n tr\u1ecb l\u00e0 g\u00ec?<\/h3>\n\n\n\n<p>Ban qu\u1ea3n tr\u1ecb l\u00e0 t\u1eadp h\u1ee3p c\u00e1c c\u00e1 nh\u00e2n \u0111\u1ee9ng \u0111\u1ea7u v\u00e0 \u0111i\u1ec1u h\u00e0nh ho\u1ea1t \u0111\u1ed9ng c\u1ee7a t\u1ed5 ch\u1ee9c, doanh nghi\u1ec7p. Nhi\u1ec7m v\u1ee5 ch\u00ednh c\u1ee7a ban qu\u1ea3n tr\u1ecb l\u00e0 \u0111\u1ec1 ra chi\u1ebfn l\u01b0\u1ee3c t\u1ed5ng th\u1ec3, qu\u1ea3n l\u00fd r\u1ee7i ro, \u0111\u1ecbnh h\u00ecnh v\u0103n h\u00f3a t\u1ed5 ch\u1ee9c, \u0111\u1ea3m b\u1ea3o s\u1ef1 ph\u00e1t tri\u1ec3n b\u1ec1n v\u1eefng c\u1ee7a doanh nghi\u1ec7p.<\/p>\n\n\n\n<p>Trong c\u00e1c doanh nghi\u1ec7p, ban qu\u1ea3n tr\u1ecb c\u00f2n \u0111\u01b0\u1ee3c bi\u1ebft \u0111\u1ebfn v\u1edbi t\u00ean g\u1ecdi: Ban \u0111i\u1ec1u h\u00e0nh ho\u1eb7c Ban qu\u1ea3n l\u00fd c\u1ea5p cao, bao g\u1ed3m c\u00e1c ch\u1ee9c v\u1ee5 nh\u01b0 Ch\u1ee7 t\u1ecbch H\u1ed9i \u0111\u1ed3ng Qu\u1ea3n tr\u1ecb, T\u1ed5ng gi\u00e1m \u0111\u1ed1c,&nbsp; v\u00e0 ch\u1ee9c v\u1ee5 c\u1ea5p cao kh\u00e1c.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-2-3-mo-hinh-qu\u1ea3n-tr\u1ecb-la-gi\">2.3 M\u00f4 h\u00ecnh qu\u1ea3n tr\u1ecb l\u00e0 g\u00ec?<\/h3>\n\n\n\n<p>M\u00f4 h\u00ecnh qu\u1ea3n tr\u1ecb l\u00e0 m\u1ed9t ph\u01b0\u01a1ng ph\u00e1p \u0111\u01b0\u1ee3c d\u00f9ng \u0111\u1ec3 t\u1ed5 ch\u1ee9c v\u00e0 \u0111i\u1ec1u h\u00e0nh m\u1ed9t doanh nghi\u1ec7p. \u0110\u00e2y l\u00e0 c\u00e1ch gi\u00fap doanh nghi\u1ec7p \u0111\u1ea3m b\u1ea3o s\u1ef1 c\u00e2n b\u1eb1ng quy tr\u00ecnh ho\u1ea1t \u0111\u1ed9ng, quy\u1ec1n h\u1ea1n, tr\u00e1ch nhi\u1ec7m c\u1ee7a c\u00e1c b\u00ean c\u00f3 li\u00ean quan nh\u01b0 nh\u00e2n vi\u00ean, kh\u00e1ch h\u00e0ng, c\u1ed5 \u0111\u00f4ng.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-2-4-moi-tr\u01b0\u1eddng-qu\u1ea3n-tr\u1ecb-la-gi\">2.4 M\u00f4i tr\u01b0\u1eddng qu\u1ea3n tr\u1ecb l\u00e0 g\u00ec?<\/h3>\n\n\n\n<p>\u1ede g\u00f3c \u0111\u1ed9 chuy\u00ean m\u00f4n, m\u00f4i tr\u01b0\u1eddng qu\u1ea3n tr\u1ecb c\u00f2n \u0111\u01b0\u1ee3c g\u1ecdi l\u00e0 m\u00f4i tr\u01b0\u1eddng kinh doanh c\u1ee7a t\u1ed5 ch\u1ee9c, doanh nghi\u1ec7p. C\u00e1c chi\u1ebfn l\u01b0\u1ee3c, k\u1ebf ho\u1ea1ch c\u1ee7a doanh nghi\u1ec7p ph\u1ea3i ch\u1ecbu s\u1ef1 chi ph\u1ed1i c\u1ee7a c\u00e1c y\u1ebfu t\u1ed1 thu\u1ed9c v\u1ec1 m\u00f4i tr\u01b0\u1eddng qu\u1ea3n tr\u1ecb. C\u00e1c y\u1ebfu t\u1ed1 c\u1ee7a m\u00f4i tr\u01b0\u1eddng qu\u1ea3n tr\u1ecb g\u1ed3m:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Y\u1ebfu t\u1ed1 ch\u1ee7 quan: L\u00e0 c\u00e1c y\u1ebfu t\u1ed1 n\u1ed9i b\u1ed9 m\u00e0 doanh nghi\u1ec7p c\u00f3 th\u1ec3 qu\u1ea3n l\u00fd v\u00e0 ki\u1ec3m so\u00e1t, nh\u01b0 l\u00e0 ngu\u1ed3n v\u1ed1n, n\u0103ng l\u1ef1c chuy\u00ean m\u00f4n.<\/li>\n\n\n\n<li>Y\u1ebfu t\u1ed1 kh\u00e1ch quan: L\u00e0 c\u00e1c y\u1ebfu t\u1ed1 b\u00ean ngo\u00e0i m\u00e0 doanh nghi\u1ec7p kh\u00f4ng th\u1ec3 qu\u1ea3n l\u00fd v\u00e0 ki\u1ec3m so\u00e1t, nh\u01b0 l\u00e0 bi\u1ebfn \u0111\u1ed9ng th\u1ecb tr\u01b0\u1eddng, \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh.<\/li>\n<\/ul>\n\n\n\n<p class=\"has-background\" style=\"background-color:#ebf6fd\"><strong>\u0110\u1ecdc th\u00eam:<\/strong> <a href=\"https:\/\/base.vn\/blog\/mo-hinh-to-chuc-doanh-nghiep\/\" target=\"_blank\" rel=\"noreferrer noopener\">Ph\u00e2n bi\u1ec7t 5 lo\u1ea1i m\u00f4 h\u00ecnh t\u1ed5 ch\u1ee9c doanh nghi\u1ec7p ph\u1ed5 bi\u1ebfn hi\u1ec7n nay<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-2-5-quy\u1ebft-d\u1ecbnh-qu\u1ea3n-tr\u1ecb-la-gi\">2.5 Quy\u1ebft \u0111\u1ecbnh qu\u1ea3n tr\u1ecb l\u00e0 g\u00ec?<\/h3>\n\n\n\n<p>Quy\u1ebft \u0111\u1ecbnh qu\u1ea3n tr\u1ecb l\u00e0 vi\u1ec7c nh\u00e0 qu\u1ea3n tr\u1ecb l\u1ef1a ch\u1ecdn c\u00e1c h\u00e0nh vi mang t\u00ednh s\u00e1ng t\u1ea1o \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ed9t m\u1ee5c ti\u00eau hay gi\u1ea3i quy\u1ebft m\u1ed9t v\u1ea5n \u0111\u1ec1. Trong doanh nghi\u1ec7p, c\u00e1c quy\u1ebft \u0111\u1ecbnh qu\u1ea3n tr\u1ecb th\u01b0\u1eddng t\u00e1c \u0111\u1ed9ng \u0111\u1ebfn nhi\u1ec1u kh\u00eda c\u1ea1nh kh\u00e1c nhau, ch\u1eb3ng h\u1ea1n nh\u01b0 chi\u1ebfn l\u01b0\u1ee3c b\u00e1n h\u00e0ng, qu\u1ea3n tr\u1ecb nh\u00e2n s\u1ef1, qu\u1ea3n tr\u1ecb t\u00e0i ch\u00ednh,\u2026<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-2-6-bao-cao-qu\u1ea3n-tr\u1ecb-la-gi\">2.6 B\u00e1o c\u00e1o qu\u1ea3n tr\u1ecb l\u00e0 g\u00ec?<\/h3>\n\n\n\n<p><a href=\"https:\/\/base.vn\/blog\/bao-cao-quan-tri\/\" target=\"_blank\" rel=\"noreferrer noopener\">B\u00e1o c\u00e1o qu\u1ea3n tr\u1ecb<\/a> l\u00e0 l\u00e0 m\u1ed9t b\u00e1o c\u00e1o n\u1ed9i b\u1ed9 v\u1edbi m\u1ee5c \u0111\u00edch cung c\u1ea5p cho nh\u00e0 qu\u1ea3n tr\u1ecb c\u00e1c th\u00f4ng tin t\u00e0i ch\u00ednh v\u00e0 phi t\u00e0i ch\u00ednh, ch\u1eb3ng h\u1ea1n nh\u01b0 chi ph\u00ed \u0111\u00e0o t\u1ea1o nh\u00e2n s\u1ef1, chi ph\u00ed marketing, chi ph\u00ed c\u01a1 s\u1edf h\u1ea1 t\u1ea7ng,&#8230; D\u1ef1a tr\u00ean c\u00e1c d\u1eef li\u1ec7u n\u00e0y, nh\u00e0 qu\u1ea3n tr\u1ecb s\u1ebd \u0111\u01b0a ra c\u00e1c quy\u1ebft \u0111\u1ecbnh v\u00e0 chi\u1ebfn l\u01b0\u1ee3c m\u1edbi ph\u00f9 h\u1ee3p v\u1edbi t\u00ecnh t\u00ecnh th\u1ef1c t\u1ebf.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-2-7-ham-y-qu\u1ea3n-tr\u1ecb-la-gi\">2.7 H\u00e0m \u00fd qu\u1ea3n tr\u1ecb l\u00e0 g\u00ec?<\/h3>\n\n\n\n<p>Trong l\u0129nh v\u1ef1c kinh doanh, h\u00e0m \u00fd qu\u1ea3n tr\u1ecb \u0111\u01b0\u1ee3c hi\u1ec3u l\u00e0 nh\u1eefng \u00fd ngh\u0129a, th\u00f4ng \u0111i\u1ec7p m\u00e0 nh\u00e0 qu\u1ea3n tr\u1ecb c\u1ea7n truy\u1ec1n \u0111\u1ea1t v\u00e0 \u00e1p d\u1ee5ng v\u00e0o qu\u00e1 tr\u00ecnh \u0111i\u1ec1u h\u00e0nh doanh nghi\u1ec7p. C\u1ee5 th\u1ec3, vai tr\u00f2 c\u1ee7a h\u00e0m \u00fd qu\u1ea3n tr\u1ecb th\u1ec3 hi\u1ec7n qua vi\u1ec7c x\u00e1c \u0111\u1ecbnh m\u1ee5c ti\u00eau kinh doanh, <a href=\"https:\/\/base.vn\/blog\/van-hoa-doanh-nghiep\/\" data-type=\"link\" data-id=\"https:\/\/base.vn\/blog\/van-hoa-doanh-nghiep\/\">x\u00e2y d\u1ef1ng v\u0103n h\u00f3a doanh nghi\u1ec7p<\/a>, cam k\u1ebft quy\u1ec1n l\u1ee3i cho c\u1ed5 \u0111\u00f4ng,&#8230;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-2-8-k\u1ef9-nang-qu\u1ea3n-tr\u1ecb-la-gi\">2.8 K\u1ef9 n\u0103ng qu\u1ea3n tr\u1ecb l\u00e0 g\u00ec?<\/h3>\n\n\n\n<p>K\u1ef9 n\u0103ng qu\u1ea3n tr\u1ecb l\u00e0 c\u00e1c ph\u1ea9m ch\u1ea5t, n\u0103ng l\u1ef1c, c\u0169ng nh\u01b0 kinh nghi\u1ec7m c\u1ea7n c\u00f3 \u1edf m\u1ed9t nh\u00e0 qu\u1ea3n tr\u1ecb doanh nghi\u1ec7p, \u0111i\u1ec3n h\u00ecnh nh\u01b0 c\u00e1c k\u1ef9 n\u0103ng ho\u1ea1ch \u0111\u1ecbnh, k\u1ef9 n\u0103ng \u0111\u00e0m ph\u00e1n, k\u1ef9 n\u0103ng gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1,&#8230;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-3-03-nhom-vai-tro-c\u1ee7a-qu\u1ea3n-tr\u1ecb-trong-doanh-nghi\u1ec7p\">3. 03 nh\u00f3m vai tr\u00f2 c\u1ee7a qu\u1ea3n tr\u1ecb trong doanh nghi\u1ec7p<\/h2>\n\n\n\n<p>Theo Gi\u00e1o s\u01b0 <a href=\"https:\/\/en.wikipedia.org\/wiki\/Henry_Mintzberg\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Henry Mintzberg<\/a> thu\u1ed9c \u0110\u1ea1i h\u1ecdc McGill (Canada), nh\u00e0 qu\u1ea3n tr\u1ecb doanh nghi\u1ec7p \u0111\u1ea3m nh\u1eadn 10 vai tr\u00f2 kh\u00e1c nhau. C\u00e1c vai tr\u00f2 n\u00e0y \u0111\u01b0\u1ee3c ph\u00e2n th\u00e0nh 3 nh\u00f3m:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-3-1-nhom-vai-tro-t\u01b0\u01a1ng-tac-v\u1edbi-cac-ca-nhan-t\u1ed5-ch\u1ee9c\">3.1 Nh\u00f3m vai tr\u00f2 t\u01b0\u01a1ng t\u00e1c v\u1edbi c\u00e1c c\u00e1 nh\u00e2n, t\u1ed5 ch\u1ee9c<\/h3>\n\n\n\n<p>\u0110\u1ed1i v\u1edbi nh\u00e0 qu\u1ea3n tr\u1ecb, vi\u1ec7c t\u01b0\u01a1ng t\u00e1c, giao ti\u1ebfp kh\u00f4ng ch\u1ec9 d\u1eebng l\u1ea1i \u1edf t\u01b0 c\u00e1ch c\u00e1 nh\u00e2n m\u00e0 c\u00f2n thu\u1ed9c v\u1ec1 ph\u1ea1m vi c\u1ee7a c\u1ea3 t\u1ed5 ch\u1ee9c, doanh nghi\u1ec7p. C\u1ee5 th\u1ec3:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u0110\u1ea1i di\u1ec7n cho doanh nghi\u1ec7p \u0111\u1ec3 tham gia c\u00e1c ho\u1ea1t \u0111\u1ed9ng, s\u1ef1 ki\u1ec7n quan tr\u1ecdng. N\u00f3i c\u00e1ch kh\u00e1c, nh\u00e0 qu\u1ea3n tr\u1ecb s\u1ebd \u0111\u00f3ng vai tr\u00f2 nh\u01b0 m\u1ed9t \u201cg\u01b0\u01a1ng m\u1eb7t th\u01b0\u01a1ng hi\u1ec7u\u201d c\u1ee7a t\u1ed5 ch\u1ee9c.<\/li>\n\n\n\n<li>D\u1eabn d\u1eaft, th\u00fac \u0111\u1ea9y v\u00e0 khuy\u1ebfn kh\u00edch nh\u00e2n vi\u00ean ho\u00e0n th\u00e0nh t\u1ed1t nhi\u1ec7m v\u1ee5 \u0111\u01b0\u1ee3c t\u1ed5 ch\u1ee9c giao ph\u00f3.<\/li>\n\n\n\n<li>K\u1ebft n\u1ed1i, x\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7 v\u1edbi c\u00e1c c\u00e1 nh\u00e2n, \u0111\u01a1n v\u1ecb b\u00ean ngo\u00e0i doanh nghi\u1ec7p nh\u01b0 kh\u00e1ch h\u00e0ng, c\u1ed5 \u0111\u00f4ng, nh\u00e0 t\u00e0i tr\u1ee3,&#8230;<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-3-2-nhom-vai-tro-ti\u1ebfp-nh\u1eadn-truy\u1ec1n-d\u1ea1t-thong-tin\">3.2 Nh\u00f3m vai tr\u00f2 ti\u1ebfp nh\u1eadn, truy\u1ec1n \u0111\u1ea1t th\u00f4ng tin<\/h3>\n\n\n\n<p>V\u1ec1 m\u1eb7t b\u00ean ngo\u00e0i, c\u00e1c lu\u1ed3ng th\u00f4ng tin \u0111\u01b0\u1ee3c xem l\u00e0 chi\u1ebfc c\u1ea7u n\u1ed1i gi\u1eefa doanh nghi\u1ec7p v\u1edbi m\u00f4i tr\u01b0\u1eddng, x\u00e3 h\u1ed9i. V\u1ec1 m\u1eb7t n\u1ed9i b\u1ed9, th\u00f4ng tin \u0111\u00f3ng vai tr\u00f2 li\u00ean k\u1ebft c\u00e1c th\u00e0nh vi\u00ean, ph\u00f2ng ban v\u1edbi nhau, gi\u00fap m\u1ed7i ng\u01b0\u1eddi n\u1eafm r\u00f5 nhi\u1ec7m v\u1ee5 c\u1ee7a b\u1ea3n th\u00e2n c\u0169ng nh\u01b0 m\u1ee5c ti\u00eau c\u1ee7a t\u1ed5 ch\u1ee9c. Theo \u0111\u00f3, vai tr\u00f2 c\u1ee7a nh\u00e0 qu\u1ea3n tr\u1ecb trong vi\u1ec7c x\u1eed l\u00fd th\u00f4ng tin bao g\u1ed3m:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Thu th\u1eadp, ti\u1ebfp nh\u1eadn c\u00e1c th\u00f4ng tin trong v\u00e0 ngo\u00e0i doanh nghi\u1ec7p \u0111\u1ec3 \u0111\u00e1nh gi\u00e1, nh\u1eadn th\u1ee9c c\u00e1c c\u01a1 h\u1ed9i v\u00e0 th\u00e1ch th\u1ee9c.<\/li>\n\n\n\n<li>Ph\u1ed5 bi\u1ebfn th\u00f4ng tin \u0111\u1ebfn c\u00e1c \u0111\u1ed9i nh\u00f3m, b\u1ed9 ph\u1eadn trong t\u1ed5 ch\u1ee9c.<\/li>\n\n\n\n<li>L\u00e0m ng\u01b0\u1eddi ph\u00e1t ng\u00f4n, \u0111\u1ea1i di\u1ec7n cho doanh nghi\u1ec7p \u0111\u1ec3 tr\u1ea3 l\u1eddi c\u00e1c c\u00e2u h\u1ecfi c\u1ee7a b\u00e1o ch\u00ed ho\u1eb7c \u0111\u1ed1i t\u00e1c.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-3-3-nhom-vai-tro-ra-quy\u1ebft-d\u1ecbnh\">3.3 Nh\u00f3m vai tr\u00f2 ra quy\u1ebft \u0111\u1ecbnh<\/h3>\n\n\n\n<p>Khi \u0111\u00e3 n\u1eafm r\u00f5 t\u00ecnh h\u00ecnh v\u00e0 ti\u1ec1m l\u1ef1c c\u1ee7a t\u1ed5 ch\u1ee9c, nh\u00e0 qu\u1ea3n tr\u1ecb c\u1ea7n \u0111\u01b0a ra ph\u01b0\u01a1ng h\u01b0\u1edbng \u0111\u1ec3 gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 nhanh ch\u00f3ng. Vai tr\u00f2 ra quy\u1ebft \u0111\u1ecbnh n\u00e0y \u0111\u01b0\u1ee3c th\u1ec3 hi\u1ec7n qua:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ph\u00e2n t\u00edch v\u00e0 \u0111\u1ec1 ra chi\u1ebfn l\u01b0\u1ee3c ph\u00f9 h\u1ee3p \u0111\u1ec3 c\u1ea3i thi\u1ec7n, n\u00e2ng cao n\u0103ng l\u1ef1c c\u1ea1nh tranh c\u1ee7a t\u1ed5 ch\u1ee9c.<\/li>\n\n\n\n<li>Gi\u1ea3i quy\u1ebft c\u00e1c bi\u1ebfn \u0111\u1ed9ng b\u00ean trong v\u00e0 b\u00ean ngo\u00e0i t\u1ed5 ch\u1ee9c, \u0111\u01b0a doanh nghi\u1ec7p tr\u1edf l\u1ea1i qu\u1ef9 \u0111\u1ea1o ho\u1ea1t \u0111\u1ed9ng \u1ed5n \u0111\u1ecbnh.<\/li>\n\n\n\n<li>\u0110i\u1ec1u ph\u1ed1i, ph\u00e2n b\u1ed5 c\u00e1c ngu\u1ed3n t\u00e0i nguy\u00ean (<a href=\"https:\/\/base.vn\/blog\/dong-tien-la-gi\/\" target=\"_blank\" data-type=\"link\" data-id=\"https:\/\/base.vn\/blog\/dong-tien-la-gi\/\" rel=\"noreferrer noopener\">d\u00f2ng ti\u1ec1n<\/a>, con ng\u01b0\u1eddi, t\u00e0i s\u1ea3n,&#8230; ) sao cho ph\u00f9 h\u1ee3p nh\u1ea5t v\u1edbi t\u1eebng giai \u0111o\u1ea1n kinh doanh.<\/li>\n\n\n\n<li>Th\u01b0\u01a1ng th\u1ea3o, \u0111\u00e0m ph\u00e1n v\u1edbi c\u00e1c b\u00ean li\u00ean quan \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c nh\u1eefng th\u1ecfa thu\u1eadn c\u00f3 l\u1ee3i cho doanh nghi\u1ec7p.<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" src=\"https:\/\/base.vn\/wp-content\/uploads\/2024\/04\/quan-tri-1024x512.jpg\" alt=\"03 nh\u00f3m vai tr\u00f2 c\u1ee7a qu\u1ea3n tr\u1ecb trong doanh nghi\u1ec7p\"\/><\/figure><\/div>\n\n\n<h2 class=\"wp-block-heading\" id=\"h-4-04-ch\u1ee9c-nang-c\u1ee7a-qu\u1ea3n-tr\u1ecb\">4. 04 ch\u1ee9c n\u0103ng c\u1ee7a qu\u1ea3n tr\u1ecb<\/h2>\n\n\n\n<p>Theo James Stoner v\u00e0 Stephen Robbins, qu\u1ea3n tr\u1ecb c\u00f3 4 ch\u1ee9c n\u0103ng ch\u00ednh: <strong><em>Ho\u1ea1ch \u0111\u1ecbnh, T\u1ed5 ch\u1ee9c, L\u00e3nh \u0111\u1ea1o, Ki\u1ec3m tra.<\/em><\/strong> C\u1ea3 4 ch\u1ee9c n\u0103ng n\u00e0y \u0111\u1ec1u c\u00f3 t\u1ea7m quan tr\u1ecdng nh\u01b0 nhau. Nh\u00e0 qu\u1ea3n tr\u1ecb c\u1ea7n c\u00e2n b\u1eb1ng s\u1ef1 \u01b0u ti\u00ean cho m\u1ed7i ch\u1ee9c n\u0103ng, kh\u00f4ng n\u00ean xem nh\u1eb9 ho\u1eb7c qu\u00e1 ch\u00fa tr\u1ecdng ri\u00eang m\u1ed9t ch\u1ee9c n\u0103ng n\u00e0o c\u1ea3.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-4-1-ch\u1ee9c-nang-ho\u1ea1ch-d\u1ecbnh-planning\">4.1 Ch\u1ee9c n\u0103ng ho\u1ea1ch \u0111\u1ecbnh (Planning)<\/h3>\n\n\n\n<p>Ch\u1ee9c n\u0103ng ho\u1ea1ch \u0111\u1ecbnh \u0111\u1ec1 c\u1eadp \u0111\u1ebfn vi\u1ec7c nh\u00e0 qu\u1ea3n tr\u1ecb x\u00e1c \u0111\u1ecbnh m\u1ee5c ti\u00eau v\u00e0 nh\u1eefng \u0111\u1ea7u vi\u1ec7c c\u1ea7n l\u00e0m \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau \u0111\u00f3. Nh\u1edd v\u1eady, doanh nghi\u1ec7p s\u1ebd c\u00f3 th\u1ec3 tri\u1ec3n khai v\u00e0 s\u1eed d\u1ee5ng hi\u1ec7u qu\u1ea3 c\u00e1c ngu\u1ed3n l\u1ef1c hi\u1ec7n t\u1ea1i.<\/p>\n\n\n\n<p>V\u00ed d\u1ee5, c\u00e1c c\u00f4ng ty m\u1edbi xu\u1ea5t hi\u1ec7n tr\u00ean th\u1ecb tr\u01b0\u1eddng s\u1ebd ho\u1ea1ch \u0111\u1ecbnh k\u1ebf ho\u1ea1ch li\u00ean quan t\u1edbi vi\u1ec7c t\u0103ng \u0111\u1ed9 nh\u1eadn di\u1ec7n, thay v\u00ec h\u01b0\u1edbng \u0111\u1ebfn t\u1ed1i \u01b0u l\u1ee3i nhu\u1eadn nh\u01b0 c\u00e1c doanh nghi\u1ec7p l\u1edbn.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-4-2-ch\u1ee9c-nang-t\u1ed5-ch\u1ee9c-organizing\">4.2 Ch\u1ee9c n\u0103ng t\u1ed5 ch\u1ee9c (Organizing)<\/h3>\n\n\n\n<p>Ch\u1ee9c n\u0103ng t\u1ed5 ch\u1ee9c t\u1eadp trung v\u00e0o vi\u1ec7c thi\u1ebft l\u1eadp c\u01a1 c\u1ea5u nh\u00e2n s\u1ef1 hay \u0111\u1ecbnh h\u01b0\u1edbng nhi\u1ec7m v\u1ee5 cho c\u00e1c ph\u00f2ng ban. V\u00ed d\u1ee5, nh\u00e2n vi\u00ean n\u00e0o s\u1ebd l\u00e0 ng\u01b0\u1eddi th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c n\u00e0y? Sau khi ho\u00e0n th\u00e0nh th\u00ec h\u1ecd b\u00e1o c\u00e1o k\u1ebft qu\u1ea3 cho ai? Th\u00f4ng qua c\u00e1c <a href=\"https:\/\/base.vn\/blog\/kpi-la-gi\/\" data-type=\"link\" data-id=\"https:\/\/base.vn\/blog\/kpi-la-gi\/\">KPI<\/a> c\u1ee5 th\u1ec3, nh\u00e0 qu\u1ea3n tr\u1ecb c\u00f3 th\u1ec3 \u0111\u00e1nh gi\u00e1 hi\u1ec7u su\u1ea5t c\u00f4ng vi\u1ec7c m\u1ed9t c\u00e1ch d\u1ec5 d\u00e0ng v\u00e0 ch\u00ednh x\u00e1c.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-4-3-ch\u1ee9c-nang-lanh-d\u1ea1o-leading\">4.3 Ch\u1ee9c n\u0103ng l\u00e3nh \u0111\u1ea1o (Leading)<\/h3>\n\n\n\n<p>Ch\u1ee9c n\u0103ng l\u00e3nh \u0111\u1ea1o bao g\u1ed3m vi\u1ec7c ch\u1ec9 huy, h\u01b0\u1edbng d\u1eabn v\u00e0 th\u00fac \u0111\u1ea9y nh\u00e2n vi\u00ean ho\u00e0n th\u00e0nh c\u00f4ng vi\u1ec7c. H\u01a1n n\u1eefa, nh\u00e0 qu\u1ea3n tr\u1ecb c\u0169ng c\u1ea7n l\u1eafng nghe, gi\u1ea3i quy\u1ebft c\u00e1c xung \u0111\u1ed9t \u0111\u1ec3 thi\u1ebft l\u1eadp m\u1ed1i quan h\u1ec7 t\u00f4n tr\u1ecdng, b\u1ec1n ch\u1eb7t gi\u1eefa c\u1ea5p l\u00e3nh \u0111\u1ea1o v\u00e0 ph\u00f2ng ban.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-4-4-ch\u1ee9c-nang-ki\u1ec3m-soat-controlling\">4.4 Ch\u1ee9c n\u0103ng ki\u1ec3m so\u00e1t (Controlling)<\/h3>\n\n\n\n<p>Ch\u1ee9c n\u0103ng ki\u1ec3m so\u00e1t li\u00ean quan \u0111\u1ebfn ho\u1ea1t \u0111\u1ed9ng theo d\u00f5i v\u00e0 \u0111o l\u01b0\u1eddng hi\u1ec7u qu\u1ea3 c\u00f4ng vi\u1ec7c, t\u1eeb \u0111\u00f3 \u0111\u1ea3m b\u1ea3o c\u00f4ng vi\u1ec7c \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n theo \u0111\u00fang k\u1ebf ho\u1ea1ch d\u1ef1 ki\u1ebfn. Ngo\u00e0i ra, nh\u00e0 qu\u1ea3n tr\u1ecb c\u0169ng c\u1ea7n k\u1ecbp th\u1eddi ph\u00e1t hi\u1ec7n v\u00e0 x\u1eed l\u00fd nh\u1eefng sai s\u00f3t, gi\u00fap cho ho\u1ea1t \u0111\u1ed9ng c\u1ee7a doanh nghi\u1ec7p lu\u00f4n \u1ed5n \u0111\u1ecbnh.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-5-qu\u1ea3n-tr\u1ecb-bao-g\u1ed3m-nh\u1eefng-gi-cach-phan-lo\u1ea1i-qu\u1ea3n-tr\u1ecb\">5. Qu\u1ea3n tr\u1ecb bao g\u1ed3m nh\u1eefng g\u00ec? C\u00e1ch ph\u00e2n lo\u1ea1i qu\u1ea3n tr\u1ecb<\/h2>\n\n\n\n<p>Ph\u00e2n lo\u1ea1i qu\u1ea3n tr\u1ecb l\u00e0 vi\u1ec7c ph\u00e2n chia c\u00e1c ho\u1ea1t \u0111\u1ed9ng qu\u1ea3n tr\u1ecb th\u00e0nh c\u00e1c nh\u00f3m mang \u0111\u1eb7c tr\u01b0ng ri\u00eang. Trong \u0111\u00f3, qu\u1ea3n tr\u1ecb theo c\u1ea5p \u0111\u1ed9 v\u00e0 qu\u1ea3n tr\u1ecb theo ch\u1ee9c n\u0103ng l\u00e0 hai c\u00e1ch ph\u00e2n lo\u1ea1i qu\u1ea3n tr\u1ecb ph\u1ed5 bi\u1ebfn nh\u1ea5t hi\u1ec7n nay.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" src=\"https:\/\/base.vn\/wp-content\/uploads\/2024\/04\/chuc-nang-nha-quan-tri-1024x682.jpg\" alt=\"Qu\u1ea3n tr\u1ecb bao g\u1ed3m nh\u1eefng g\u00ec? C\u00e1ch ph\u00e2n lo\u1ea1i qu\u1ea3n tr\u1ecb\"\/><\/figure><\/div>\n\n\n<h3 class=\"wp-block-heading\" id=\"h-5-1-qu\u1ea3n-tr\u1ecb-theo-c\u1ea5p-d\u1ed9\">5.1 Qu\u1ea3n tr\u1ecb theo c\u1ea5p \u0111\u1ed9<\/h3>\n\n\n\n<p>Qu\u1ea3n tr\u1ecb theo c\u1ea5p \u0111\u1ed9 \u0111\u01b0\u1ee3c hi\u1ec3u l\u00e0 ph\u00e2n lo\u1ea1i qu\u1ea3n tr\u1ecb d\u1ef1a tr\u00ean v\u1ecb tr\u00ed c\u1ee7a nh\u00e0 qu\u1ea3n tr\u1ecb trong doanh nghi\u1ec7p. Theo \u0111\u00f3, c\u00f3 3 c\u1ea5p \u0111\u1ed9 qu\u1ea3n tr\u1ecb t\u01b0\u01a1ng \u1ee9ng v\u1edbi c\u00e1ch ph\u00e2n lo\u1ea1i n\u00e0y:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Qu\u1ea3n tr\u1ecb c\u1ea5p cao:<\/strong> \u0110\u00e2y l\u00e0 c\u1ea5p qu\u1ea3n tr\u1ecb cao nh\u1ea5t, bao g\u1ed3m c\u00e1c ch\u1ee7 th\u1ec3 ch\u1ecbu tr\u00e1ch nhi\u1ec7m ho\u1ea1ch \u0111\u1ecbnh chi\u1ebfn l\u01b0\u1ee3c cho s\u1ef1 ph\u00e1t tri\u1ec3n d\u00e0i h\u1ea1n c\u1ee7a doanh nghi\u1ec7p. K\u1ef9 n\u0103ng y\u00eau c\u1ea7u \u0111\u1ed1i v\u1edbi c\u1ea5p qu\u1ea3n tr\u1ecb n\u00e0y l\u00e0 kh\u1ea3 n\u0103ng ph\u00e1n \u0111o\u00e1n, ph\u00e2n t\u00edch v\u00e0 \u0111\u01b0a ra c\u00e1c quy\u1ebft \u0111\u1ecbnh quan tr\u1ecdng.<\/li>\n\n\n\n<li><strong>Qu\u1ea3n tr\u1ecb c\u1ea5p trung:<\/strong> \u0110\u00e2y l\u00e0 c\u1ea5p qu\u1ea3n tr\u1ecb n\u1eb1m gi\u1eefa c\u1ea5p cao v\u00e0 c\u1ea5p th\u1ea5p, bao g\u1ed3m c\u00e1c c\u00e1 nh\u00e2n ch\u1ecbu tr\u00e1ch nhi\u1ec7m tri\u1ec3n khai k\u1ebf ho\u1ea1ch chi\u1ebfn l\u01b0\u1ee3c c\u1ee7a c\u1ea5p cao \u0111\u1ebfn c\u00e1c \u0111\u01a1n v\u1ecb, ph\u00f2ng ban. K\u1ef9 n\u0103ng c\u1ea7n c\u00f3 \u1edf c\u1ea5p qu\u1ea3n tr\u1ecb n\u00e0y l\u00e0 giao ti\u1ebfp, l\u00e3nh \u0111\u1ea1o v\u00e0 k\u1ebft n\u1ed1i c\u00e1c b\u1ed9 ph\u1eadn, ph\u00f2ng ban trong doanh nghi\u1ec7p.<\/li>\n\n\n\n<li><strong>Qu\u1ea3n tr\u1ecb c\u1ea5p c\u01a1 s\u1edf: <\/strong>\u0110\u00e2y l\u00e0 c\u1ea5p qu\u1ea3n tr\u1ecb th\u1ea5p nh\u1ea5t, bao g\u1ed3m c\u00e1c c\u00e1 nh\u00e2n ch\u1ecbu tr\u00e1ch nhi\u1ec7m gi\u00e1m s\u00e1t v\u00e0 \u0111i\u1ec1u h\u00e0nh tr\u1ef1c ti\u1ebfp ho\u1ea1t \u0111\u1ed9ng c\u1ee7a c\u00e1c \u0111\u1ed9i nh\u00f3m v\u00e0 b\u1ed9 ph\u1eadn. N\u0103ng l\u1ef1c qu\u1ea3n l\u00fd, l\u00e3nh \u0111\u1ea1o v\u00e0 \u0111\u00e0o t\u1ea1o nh\u00e2n vi\u00ean l\u00e0 c\u00e1c k\u1ef9 n\u0103ng c\u1ea7n c\u00f3 \u1edf c\u1ea5p qu\u1ea3n tr\u1ecb n\u00e0y.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-5-2-qu\u1ea3n-tr\u1ecb-theo-ch\u1ee9c-nang\">5.2 Qu\u1ea3n tr\u1ecb theo ch\u1ee9c n\u0103ng<\/h3>\n\n\n\n<p>Qu\u1ea3n tr\u1ecb theo ch\u1ee9c n\u0103ng l\u00e0 vi\u1ec7c ph\u00e2n lo\u1ea1i qu\u1ea3n tr\u1ecb d\u1ef1a tr\u00ean c\u00e1c nhi\u1ec7m v\u1ee5 kh\u00e1c nhau. M\u1ed9t s\u1ed1 nh\u00e1nh qu\u1ea3n tr\u1ecb theo ch\u1ee9c n\u0103ng n\u1ed5i b\u1eadt:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Qu\u1ea3n tr\u1ecb nh\u00e2n s\u1ef1:<\/strong> L\u00e0 vi\u1ec7c ch\u1ecbu tr\u00e1ch nhi\u1ec7m \u0111\u1ecbnh h\u01b0\u1edbng v\u00e0 ph\u00e1t tri\u1ec3n chi\u1ebfn l\u01b0\u1ee3c nh\u00e2n s\u1ef1 cho doanh nghi\u1ec7p, bao g\u1ed3m c\u00e1c c\u00f4ng t\u00e1c tuy\u1ec3n d\u1ee5ng, \u0111\u00e0o t\u1ea1o, \u0111\u00e1nh gi\u00e1 hi\u1ec7u su\u1ea5t, tr\u1ea3 l\u01b0\u01a1ng, khen th\u01b0\u1edfng,&#8230;<\/li>\n\n\n\n<li><strong><a href=\"https:\/\/base.vn\/blog\/quan-tri-tai-chinh\/\" data-type=\"link\" data-id=\"https:\/\/base.vn\/blog\/quan-tri-tai-chinh\/\">Qu\u1ea3n tr\u1ecb t\u00e0i ch\u00ednh<\/a>:<\/strong> L\u00e0 vi\u1ec7c l\u1eadp k\u1ebf ho\u1ea1ch chi\u1ebfn l\u01b0\u1ee3c, t\u1ed5 ch\u1ee9c v\u00e0 ki\u1ec3m so\u00e1t c\u00e1c giao d\u1ecbch t\u00e0i ch\u00ednh, nh\u1eb1m c\u1ea3i thi\u1ec7n l\u1ee3i nhu\u1eadn, h\u1ea1n ch\u1ebf r\u1ee7i ro v\u00e0 \u0111\u1ea3m b\u1ea3o s\u1ee9c kh\u1ecfe t\u00e0i ch\u00ednh c\u1ee7a doanh nghi\u1ec7p.<\/li>\n\n\n\n<li><strong>Qu\u1ea3n tr\u1ecb v\u1eadn h\u00e0nh:<\/strong> L\u00e0 vi\u1ec7c qu\u1ea3n l\u00fd, theo d\u00f5i s\u00e1t sao m\u1ecdi quy tr\u00ecnh v\u1eadn h\u00e0nh nh\u1eb1m \u0111\u1ea3m b\u1ea3o doanh nghi\u1ec7p ho\u1ea1t \u0111\u1ed9ng \u0111\u00fang h\u01b0\u1edbng v\u00e0 t\u1ea1o ra gi\u00e1 tr\u1ecb.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-6-phan-bi\u1ec7t-qu\u1ea3n-tr\u1ecb-va-qu\u1ea3n-ly\">6. Ph\u00e2n bi\u1ec7t qu\u1ea3n tr\u1ecb v\u00e0 qu\u1ea3n l\u00fd<\/h2>\n\n\n\n<p>S\u1ef1 kh\u00e1c bi\u1ec7t gi\u1eefa qu\u1ea3n tr\u1ecb v\u00e0 qu\u1ea3n l\u00fd th\u1ec3 hi\u1ec7n qua nhi\u1ec1u kh\u00eda c\u1ea1nh, c\u1ee5 th\u1ec3:<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><\/td><td><strong>Qu\u1ea3n tr\u1ecb<\/strong><\/td><td><strong>Qu\u1ea3n l\u00fd<\/strong><\/td><\/tr><tr><td><strong>Kh\u00e1i ni\u1ec7m<\/strong><\/td><td>Qu\u1ea3n tr\u1ecb l\u00e0 qu\u00e1 tr\u00ecnh ho\u1ea1ch \u0111\u1ecbnh, t\u1ed5 ch\u1ee9c, l\u00e3nh \u0111\u1ea1o v\u00e0 ki\u1ec3m so\u00e1t, ph\u00e2n b\u1ed5 c\u00e1c ngu\u1ed3n l\u1ef1c nh\u1eb1m \u0111\u1ea1t \u0111\u01b0\u1ee3c c\u00e1c m\u1ee5c ti\u00eau \u0111\u00e3 \u0111\u1ec1 ra<\/td><td>Qu\u1ea3n l\u00fd l\u00e0 qu\u00e1 tr\u00ecnh \u0111i\u1ec1u khi\u1ec3n, gi\u00e1m s\u00e1t c\u00e1c nhi\u1ec7m v\u1ee5 c\u1ee5 th\u1ec3, mang t\u00ednh ch\u1ea5t th\u1ef1c thi \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c c\u00e1c m\u1ee5c ti\u00eau<\/td><\/tr><tr><td><strong>\u0110\u1ed1i t\u01b0\u1ee3ng<\/strong><\/td><td>Qu\u1ea3n tr\u1ecb t\u1ea5t c\u1ea3 c\u00e1c ngu\u1ed3n l\u1ef1c<\/td><td>Qu\u1ea3n l\u00fd t\u00ecnh h\u00ecnh c\u00f4ng vi\u1ec7c<\/td><\/tr><tr><td><strong>Ch\u1ee9c n\u0103ng<\/strong><\/td><td>Qu\u1ea3n tr\u1ecb \u0111\u01b0a ra c\u00e1c k\u1ebf ho\u1ea1ch mang t\u00ednh chi\u1ebfn l\u01b0\u1ee3c<\/td><td>Qu\u1ea3n l\u00fd \u0111\u1ec3 gi\u00e1m s\u00e1t v\u00e0 th\u00fac \u0111\u1ea9y nh\u00e2n vi\u00ean ho\u00e0n th\u00e0nh nhi\u1ec7m v\u1ee5<\/td><\/tr><tr><td><strong>K\u1ef9 n\u0103ng c\u1ea7n c\u00f3<\/strong><\/td><td>T\u1ea5t c\u1ea3 chuy\u00ean m\u00f4n, ki\u1ebfn th\u1ee9c v\u00e0 kinh nghi\u1ec7m xoay quanh qu\u1ea3n tr\u1ecb<\/td><td>Ki\u1ebfn th\u1ee9c v\u00e0 kinh nghi\u1ec7m ph\u00f9 h\u1ee3p v\u1edbi l\u0129nh v\u1ef1c ho\u1ea1t \u0111\u1ed9ng c\u1ee7a doanh nghi\u1ec7p<\/td><\/tr><tr><td><strong>T\u1ea7m nh\u00ecn<\/strong><\/td><td>Nh\u00e0 qu\u1ea3n tr\u1ecb quan t\u00e2m v\u1ec1 m\u1ee5c ti\u00eau t\u1ed5ng th\u1ec3 v\u00e0 to\u00e0n di\u1ec7n<\/td><td>Nh\u00e0 qu\u1ea3n l\u00fd quan t\u00e2m v\u1ec1 m\u1ee5c ti\u00eau c\u1ee5 th\u1ec3 v\u00e0 chi ti\u1ebft<\/td><\/tr><tr><td><strong>T\u1ed5 ch\u1ee9c<\/strong><\/td><td>Qu\u1ea3n tr\u1ecb th\u01b0\u1eddng xu\u1ea5t hi\u1ec7n \u1edf h\u1ea7u h\u1ebft c\u00e1c c\u01a1 quan, t\u1ed5 ch\u1ee9c gi\u00e1o d\u1ee5c v\u00e0 doanh nghi\u1ec7p<\/td><td>Qu\u1ea3n l\u00fd th\u01b0\u1eddng xu\u1ea5t hi\u1ec7n \u1edf c\u00e1c c\u00f4ng ty, doanh nghi\u1ec7p<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p><strong>Nh\u01b0 v\u1eady, qu\u1ea3n tr\u1ecb t\u1eadp trung v\u00e0o vi\u1ec7c \u0111\u1ecbnh h\u00ecnh chi\u1ebfn l\u01b0\u1ee3c v\u00e0 l\u00e3nh \u0111\u1ea1o t\u1ed5 ch\u1ee9c h\u01b0\u1edbng \u0111\u1ebfn th\u00e0nh c\u00f4ng d\u00e0i h\u1ea1n. Trong khi \u0111\u00f3, qu\u1ea3n l\u00fd ch\u1ee7 y\u1ebfu t\u1eadp trung v\u00e0o vi\u1ec7c th\u1ef1c thi nhi\u1ec7m v\u1ee5 h\u00e0ng ng\u00e0y v\u00e0 gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 c\u1ee5 th\u1ec3.<\/strong><\/p>\n\n\n\n<p>V\u00ed d\u1ee5: C\u00f9ng h\u01b0\u1edbng \u0111\u1ebfn m\u1ee5c ti\u00eau t\u0103ng tr\u01b0\u1edfng s\u1ed1 nh\u01b0ng vai tr\u00f2 v\u00e0 m\u1ed1i quan t\u00e2m c\u1ee7a c\u1ea5p qu\u1ea3n tr\u1ecb v\u00e0 c\u1ea5p qu\u1ea3n l\u00fd kh\u00e1c nhau:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u1ede c\u1ea5p Qu\u1ea3n tr\u1ecb: C\u1ee5 th\u1ec3 l\u00e0 <a href=\"https:\/\/base.vn\/blog\/ceo-la-gi\/\" target=\"_blank\" rel=\"noreferrer noopener\">T\u1ed5ng Gi\u00e1m \u0111\u1ed1c (CEO)<\/a>. \u0110\u00e2y l\u00e0 ng\u01b0\u1eddi d\u1ef1a tr\u00ean c\u00e1c b\u00e1o c\u00e1o v\u1ec1 th\u1ecb tr\u01b0\u1eddng v\u00e0 ngu\u1ed3n l\u1ef1c n\u1ed9i b\u1ed9 \u0111\u1ec3 \u0111\u1ec1 ra chi\u1ebfn l\u01b0\u1ee3c kinh doanh to\u00e0n di\u1ec7n. M\u1ed1i quan t\u00e2m c\u1ee7a h\u1ecd th\u01b0\u1eddng l\u00e0 v\u1ec1 hi\u1ec7u su\u1ea5t l\u00e0m vi\u1ec7c c\u1ee7a t\u1eebng ph\u00f2ng kinh doanh, s\u1ed1 l\u01b0\u1ee3ng kh\u00e1ch h\u00e0ng m\u1edbi, b\u00e1o c\u00e1o doanh s\u1ed1 \u0111\u1ecbnh k\u1ef3 theo th\u00e1ng, qu\u00fd, n\u0103m.<\/li>\n\n\n\n<li>\u1ede c\u1ea5p Qu\u1ea3n l\u00fd: C\u1ee5 th\u1ec3 l\u00e0 Tr\u01b0\u1edfng ph\u00f2ng kinh doanh. \u0110\u00e2y l\u00e0 ng\u01b0\u1eddi tr\u1ef1c ti\u1ebfp gi\u00e1m s\u00e1t, \u0111\u00e1nh gi\u00e1 c\u00f4ng vi\u1ec7c h\u1eb1ng ng\u00e0y c\u1ee7a nh\u00e2n vi\u00ean c\u1ea5p d\u01b0\u1edbi, ch\u1eb3ng h\u1ea1n nh\u01b0 doanh s\u1ed1, s\u1ed1 l\u01b0\u1ee3ng cu\u1ed9c g\u1ecdi, cu\u1ed9c h\u1eb9n v\u1edbi kh\u00e1ch h\u00e0ng v\u00e0 m\u1ed1i quan h\u1ec7 v\u1edbi \u0111\u1ed1i t\u00e1c.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-7-qu\u1ea3n-tr\u1ecb-th\u1eddi-hi\u1ec7n-d\u1ea1i-la-khoa-h\u1ecdc-va-cung-la-ngh\u1ec7-thu\u1eadt\">7. Qu\u1ea3n tr\u1ecb th\u1eddi hi\u1ec7n \u0111\u1ea1i: L\u00e0 khoa h\u1ecdc v\u00e0 c\u0169ng l\u00e0 ngh\u1ec7 thu\u1eadt<\/h2>\n\n\n\n<p><strong><a href=\"https:\/\/base.vn\/blog\/quan-tri-doanh-nghiep\/\" target=\"_blank\" data-type=\"link\" data-id=\"https:\/\/base.vn\/blog\/quan-tri-doanh-nghiep\/\" rel=\"noreferrer noopener\">Qu\u1ea3n tr\u1ecb doanh nghi\u1ec7p<\/a> \u0111\u01b0\u1ee3c xem l\u00e0 s\u1ef1 c\u1ed9ng h\u01b0\u1edfng h\u00e0i h\u00f2a gi\u1eefa khoa h\u1ecdc v\u00e0 ngh\u1ec7 thu\u1eadt. <\/strong>V\u00e0 m\u1ed9t nh\u00e0 qu\u1ea3n tr\u1ecb th\u1eddi hi\u1ec7n \u0111\u1ea1i c\u1ea7n ph\u1ea3i k\u1ebft h\u1ee3p kh\u00e9o l\u00e9o c\u00e1c l\u00fd thuy\u1ebft, ph\u01b0\u01a1ng ph\u00e1p khoa h\u1ecdc v\u00e0 ngh\u1ec7 thu\u1eadt \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o s\u1ef1 th\u00e0nh c\u00f4ng cho t\u1ed5 ch\u1ee9c.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" src=\"https:\/\/base.vn\/wp-content\/uploads\/2024\/04\/quan-tri-thoi-dai-cong-nghe-1024x576.jpg\" alt=\"Qu\u1ea3n tr\u1ecb doanh nghi\u1ec7p \u0111\u01b0\u1ee3c xem l\u00e0 s\u1ef1 c\u1ed9ng h\u01b0\u1edfng h\u00e0i h\u00f2a gi\u1eefa khoa h\u1ecdc v\u00e0 ngh\u1ec7 thu\u1eadt.\"\/><figcaption class=\"wp-element-caption\">Qu\u1ea3n tr\u1ecb doanh nghi\u1ec7p \u0111\u01b0\u1ee3c xem l\u00e0 s\u1ef1 c\u1ed9ng h\u01b0\u1edfng h\u00e0i h\u00f2a gi\u1eefa khoa h\u1ecdc v\u00e0 ngh\u1ec7 thu\u1eadt.<\/figcaption><\/figure><\/div>\n\n\n<h3 class=\"wp-block-heading\" id=\"h-7-1-tinh-khoa-h\u1ecdc-c\u1ee7a-qu\u1ea3n-tr\u1ecb\">7.1 T\u00ednh khoa h\u1ecdc c\u1ee7a qu\u1ea3n tr\u1ecb<\/h3>\n\n\n\n<p>T\u00ednh khoa h\u1ecdc c\u1ee7a qu\u1ea3n tr\u1ecb ch\u00fa tr\u1ecdng v\u00e0o vi\u1ec7c \u00e1p d\u1ee5ng \u0111\u1ed3ng th\u1eddi c\u00e1c l\u00fd thuy\u1ebft, d\u1eef li\u1ec7u v\u00e0 ph\u01b0\u01a1ng ph\u00e1p khoa h\u1ecdc \u0111\u1ec3 duy tr\u00ec, n\u00e2ng cao hi\u1ec7u qu\u1ea3 ho\u1ea1t \u0111\u1ed9ng c\u1ee7a t\u1ed5 ch\u1ee9c.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>C\u00f4ng t\u00e1c qu\u1ea3n tr\u1ecb ph\u1ea3i \u0111\u1ea3m b\u1ea3o ph\u00f9 h\u1ee3p v\u1edbi nh\u1eefng quy lu\u1eadt kh\u00e1ch quan. \u0110i\u1ec1u n\u00e0y \u0111\u00f2i h\u1ecfi nh\u00e0 qu\u1ea3n tr\u1ecb v\u1eadn d\u1ee5ng t\u1ed1t c\u00e1c ki\u1ebfn th\u1ee9c v\u1ec1 kinh t\u1ebf h\u1ecdc, t\u00e2m l\u00fd h\u1ecdc, x\u00e3 h\u1ed9i h\u1ecdc,&#8230; v\u00e0o qu\u00e1 tr\u00ecnh l\u00e3nh \u0111\u1ea1o th\u1ef1c t\u1ebf.<\/li>\n\n\n\n<li>C\u00f4ng t\u00e1c qu\u1ea3n tr\u1ecb c\u1ea7n \u00e1p d\u1ee5ng c\u00e1c ph\u01b0\u01a1ng ph\u00e1p, k\u1ef9 thu\u1eadt qu\u1ea3n tr\u1ecb quan tr\u1ecdng bao g\u1ed3m: k\u1ef9 thu\u1eadt l\u1eadp k\u1ebf ho\u1ea1ch chi\u1ebfn l\u01b0\u1ee3c, k\u1ef9 thu\u1eadt l\u00e3nh \u0111\u1ea1o, k\u1ef9 thu\u1eadt thi\u1ebft k\u1ebf c\u01a1 c\u1ea5u,&#8230;<\/li>\n\n\n\n<li>C\u00f4ng t\u00e1c qu\u1ea3n tr\u1ecb ph\u1ea3i t\u01b0\u01a1ng th\u00edch v\u1edbi c\u00e1c \u0111i\u1ec1u ki\u1ec7n v\u00e0 th\u1ef1c tr\u1ea1ng c\u1ee7a doanh nghi\u1ec7p. \u0110i\u1ec1u n\u00e0y \u0111\u00f2i h\u1ecfi nh\u00e0 qu\u1ea3n tr\u1ecb v\u1eeba ph\u1ea3i c\u00f3 ki\u1ebfn th\u1ee9c, v\u1eeba ph\u1ea3i bi\u1ebft c\u00e1ch v\u1eadn d\u1ee5ng c\u00e1c k\u1ef9 n\u0103ng qu\u1ea3n tr\u1ecb ph\u00f9 h\u1ee3p cho t\u1eebng giai \u0111o\u1ea1n nh\u1ea5t \u0111\u1ecbnh.<\/li>\n<\/ul>\n\n\n\n<p class=\"has-background\" style=\"background-color:#ebf6fd\"><strong>\u0110\u1ecdc th\u00eam:<\/strong> <a href=\"https:\/\/base.vn\/blog\/data-la-gi\/\" target=\"_blank\" rel=\"noreferrer noopener\">Data l\u00e0 g\u00ec? Vai tr\u00f2 quan tr\u1ecdng c\u1ee7a D\u1eef li\u1ec7u \u0111\u1ed1i v\u1edbi doanh nghi\u1ec7p<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-7-2-tinh-ngh\u1ec7-thu\u1eadt-c\u1ee7a-qu\u1ea3n-tr\u1ecb\">7.2 T\u00ednh ngh\u1ec7 thu\u1eadt c\u1ee7a qu\u1ea3n tr\u1ecb<\/h3>\n\n\n\n<p>T\u00ednh ngh\u1ec7 thu\u1eadt c\u1ee7a qu\u1ea3n tr\u1ecb th\u1ec3 hi\u1ec7n qua vi\u1ec7c nh\u00e0 qu\u1ea3n tr\u1ecb s\u00e1ng t\u1ea1o v\u00e0 linh ho\u1ea1t trong giao ti\u1ebfp v\u00e0 gi\u1ea3i quy\u1ebft c\u00e1c v\u1ea5n \u0111\u1ec1 ph\u1ee9c t\u1ea1p.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ngh\u1ec7 thu\u1eadt qu\u1ea3n tr\u1ecb nh\u00e2n l\u1ef1c: M\u1ed9t nh\u00e0 qu\u1ea3n tr\u1ecb t\u00e0i ba l\u00e0 m\u1ed9t ng\u01b0\u1eddi c\u00f3 th\u1ec3 n\u1eafm b\u1eaft t\u00e2m l\u00fd, n\u0103ng l\u1ef1c c\u1ee7a t\u1eebng c\u00e1 nh\u00e2n \u0111\u1ec3 giao cho h\u1ecd nh\u1eefng nhi\u1ec7m v\u1ee5 ph\u00f9 h\u1ee3p nh\u1ea5t.<\/li>\n\n\n\n<li>Ngh\u1ec7 thu\u1eadt \u0111\u00e0o t\u1ea1o: \u0110i\u1ec1u n\u00e0y \u0111\u00f2i h\u1ecfi nh\u00e0 qu\u1ea3n tr\u1ecb kh\u00f4ng nh\u1eefng c\u00f3 kh\u1ea3 n\u0103ng truy\u1ec1n \u0111\u1ea1t, gi\u00e1o d\u1ee5c con ng\u01b0\u1eddi m\u00e0 c\u00f2n ph\u1ea3i linh ho\u1ea1t trong vi\u1ec7c \u0111\u00e1nh gi\u00e1, ph\u00ea b\u00ecnh ho\u1eb7c thuy\u1ebft ph\u1ee5c nh\u00e2n vi\u00ean. Nh\u1edd \u0111\u00f3, nh\u00e0 qu\u1ea3n tr\u1ecb m\u1edbi c\u00f3 th\u1ec3 th\u00fac \u0111\u1ea9y nh\u00e2n vi\u00ean c\u00f3 th\u00eam \u0111\u1ed9ng l\u1ef1c c\u1ed1ng hi\u1ebfn.<\/li>\n\n\n\n<li>Ngh\u1ec7 thu\u1eadt giao ti\u1ebfp, \u1ee9ng x\u1eed: Vi\u1ec7c l\u1ef1a ch\u1ecdn ph\u01b0\u01a1ng ph\u00e1p ho\u1eb7c c\u00e1ch th\u1ee9c giao ti\u1ebfp v\u1edbi m\u1ecdi ng\u01b0\u1eddi l\u00e0 \u0111i\u1ec1u c\u1ef1c k\u1ef3 c\u1ea7n thi\u1ebft. Trong qu\u00e1 tr\u00ecnh giao ti\u1ebfp, nh\u00e0 qu\u1ea3n tr\u1ecb c\u1ea7n l\u1ef1a ch\u1ecdn ng\u00f4n t\u1eeb v\u00e0 th\u00e1i \u0111\u1ed9 di\u1ec5n \u0111\u1ea1t ph\u00f9 h\u1ee3p v\u1edbi t\u1eebng \u0111\u1ed1i t\u01b0\u1ee3ng ti\u1ebfp nh\u1eadn.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-8-k\u1ebft-bai\">8. K\u1ebft b\u00e0i<\/h2>\n\n\n\n<p>Tr\u00ean \u0111\u00e2y l\u00e0 c\u00e1c th\u00f4ng tin li\u00ean quan \u0111\u1ebfn qu\u1ea3n tr\u1ecb l\u00e0 g\u00ec, vai tr\u00f2 v\u00e0 ch\u1ee9c n\u0103ng c\u1ee7a qu\u1ea3n tr\u1ecb trong t\u1ed5 ch\u1ee9c. N\u1ebfu quan t\u00e2m \u0111\u1ebfn c\u00e1c ch\u1ee7 \u0111\u1ec1 t\u01b0\u01a1ng t\u1ef1, doanh nghi\u1ec7p h\u00e3y theo d\u00f5i c\u00e1c b\u00e0i vi\u1ebft chuy\u00ean s\u00e2u ti\u1ebfp theo c\u1ee7a Base Blog nh\u00e9!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Trong kinh t\u1ebf h\u1ecdc, qu\u1ea3n tr\u1ecb v\u00e0 qu\u1ea3n l\u00fd l\u00e0 hai kh\u00e1i ni\u1ec7m kh\u00e1c bi\u1ec7t nhau. Tuy nhi\u00ean, do \u00fd ngh\u0129a c\u1ee7a ch\u00fang ch\u01b0a \u0111\u01b0\u1ee3c gi\u1ea3i th\u00edch r\u00f5 r\u00e0ng n\u00ean nhi\u1ec1u ng\u01b0\u1eddi v\u1eabn l\u1ea7m t\u01b0\u1edfng ch\u00fang l\u00e0 m\u1ed9t. V\u00ec v\u1eady, trong b\u00e0i vi\u1ebft sau, h\u00e3y c\u00f9ng Base Blog b\u00f3c t\u00e1ch kh\u00e1i ni\u1ec7m Qu\u1ea3n tr\u1ecb l\u00e0 [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":4841,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[18],"tags":[],"ppma_author":[55],"class_list":["post-4838","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-quan-ly-van-hanh"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.4 (Yoast SEO v24.4) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Qu\u1ea3n tr\u1ecb l\u00e0 g\u00ec? \u0110\u1ecbnh ngh\u0129a, vai tr\u00f2 v\u00e0 t\u1ea7m quan tr\u1ecdng<\/title>\n<meta name=\"description\" content=\"Qu\u1ea3n tr\u1ecb l\u00e0 g\u00ec? Ho\u1ea1t \u0111\u1ed9ng thi\u1ebft y\u1ebfu cho s\u1ef1 ph\u00e1t tri\u1ec3n b\u1ec1n v\u1eefng. L\u1eadp k\u1ebf ho\u1ea1ch, t\u1ed5 ch\u1ee9c, l\u00e3nh \u0111\u1ea1o, ki\u1ec3m so\u00e1t hi\u1ec7u qu\u1ea3.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/base.vn\/blog\/quan-tri-la-gi\/\" \/>\n<meta property=\"og:locale\" content=\"vi_VN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Qu\u1ea3n tr\u1ecb l\u00e0 g\u00ec? \u0110\u1ecbnh ngh\u0129a, vai tr\u00f2 v\u00e0 t\u1ea7m quan tr\u1ecdng\" \/>\n<meta property=\"og:description\" content=\"Qu\u1ea3n tr\u1ecb l\u00e0 g\u00ec? Ho\u1ea1t \u0111\u1ed9ng thi\u1ebft y\u1ebfu cho s\u1ef1 ph\u00e1t tri\u1ec3n b\u1ec1n v\u1eefng. 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