{"id":5215,"date":"2025-03-25T14:36:37","date_gmt":"2025-03-25T07:36:37","guid":{"rendered":"https:\/\/base.vn\/blog\/?p=5215"},"modified":"2025-03-25T14:39:31","modified_gmt":"2025-03-25T07:39:31","slug":"ky-nang-mem-la-gi","status":"publish","type":"post","link":"https:\/\/base.vn\/blog\/ky-nang-mem-la-gi\/","title":{"rendered":"K\u1ef9 n\u0103ng m\u1ec1m l\u00e0 g\u00ec? 15+ k\u1ef9 n\u0103ng quan tr\u1ecdng b\u1ea1n c\u1ea7n c\u00f3"},"content":{"rendered":"\n

Trong m\u1ed9t th\u1ebf gi\u1edbi c\u00f4ng vi\u1ec7c thay \u0111\u1ed5i kh\u00f4ng ng\u1eebng, n\u0103ng l\u1ef1c chuy\u00ean m\u00f4n gi\u1ecfi ch\u01b0a ch\u1eafc \u0111\u00e3 \u0111\u1ee7 \u0111\u1ec3 b\u1ea1n th\u00e0nh c\u00f4ng. \u0110i\u1ec1u l\u00e0m n\u00ean s\u1ef1 kh\u00e1c bi\u1ec7t ch\u00ednh l\u00e0 k\u1ef9 n\u0103ng m\u1ec1m<\/strong> \u2013 y\u1ebfu t\u1ed1 gi\u00fap b\u1ea1n l\u00e0m vi\u1ec7c hi\u1ec7u qu\u1ea3, ph\u1ed1i h\u1ee3p t\u1ed1t v\u1edbi \u0111\u1ed3ng \u0111\u1ed9i v\u00e0 th\u00edch nghi nhanh ch\u00f3ng v\u1edbi m\u1ecdi m\u00f4i tr\u01b0\u1eddng. T\u1eeb giao ti\u1ebfp, t\u01b0 duy ph\u1ea3n bi\u1ec7n \u0111\u1ebfn qu\u1ea3n l\u00fd th\u1eddi gian hay gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1, k\u1ef9 n\u0103ng m\u1ec1m kh\u00f4ng ch\u1ec9 h\u1ed7 tr\u1ee3 s\u1ef1 nghi\u1ec7p m\u00e0 c\u00f2n gi\u00fap b\u1ea1n ph\u00e1t tri\u1ec3n to\u00e0n di\u1ec7n. V\u1eady k\u1ef9 n\u0103ng m\u1ec1m l\u00e0 g\u00ec? \u0110\u00e2u l\u00e0 nh\u1eefng k\u1ef9 n\u0103ng quan tr\u1ecdng nh\u1ea5t? C\u00f9ng Base.vn<\/a> kh\u00e1m ph\u00e1 ngay!<\/p>\n\n\n\n

1. K\u1ef9 n\u0103ng m\u1ec1m l\u00e0 g\u00ec?<\/h2>\n\n\n\n

1.1 \u0110\u1ecbnh ngh\u0129a<\/h3>\n\n\n\n

K\u1ef9 n\u0103ng m\u1ec1m (Soft skills), hay c\u00f2n g\u1ecdi l\u00e0 k\u1ef9 n\u0103ng th\u1ef1c h\u00e0nh x\u00e3 h\u1ed9i, <\/strong>l\u00e0 nh\u1eefng kh\u1ea3 n\u0103ng kh\u00f4ng ph\u1ee5 thu\u1ed9c v\u00e0o ki\u1ebfn th\u1ee9c chuy\u00ean m\u00f4n c\u1ee5 th\u1ec3 m\u00e0 th\u01b0\u1eddng li\u00ean quan \u0111\u1ebfn c\u00e1ch th\u1ee9c m\u1ed9t ng\u01b0\u1eddi t\u01b0\u01a1ng t\u00e1c, l\u00e0m vi\u1ec7c v\u00e0 giao ti\u1ebfp v\u1edbi ng\u01b0\u1eddi kh\u00e1c. K\u1ef9 n\u0103ng m\u1ec1m \u0111\u00f3ng vai tr\u00f2 quan tr\u1ecdng trong m\u1ecdi l\u0129nh v\u1ef1c c\u1ee7a cu\u1ed9c s\u1ed1ng, t\u1eeb h\u1ecdc t\u1eadp, c\u00f4ng vi\u1ec7c \u0111\u1ebfn c\u00e1c m\u1ed1i quan h\u1ec7 c\u00e1 nh\u00e2n.<\/p>\n\n\n\n

V\u00ed d\u1ee5: K\u1ef9 n\u0103ng giao ti\u1ebfp, k\u1ef9 n\u0103ng qu\u1ea3n l\u00fd th\u1eddi gian, kh\u1ea3 n\u0103ng l\u00e0m vi\u1ec7c nh\u00f3m, s\u1ef1 t\u1ef1 ch\u1ee7, s\u1ef1 linh ho\u1ea1t, kh\u1ea3 n\u0103ng gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1, s\u1ef1 l\u1eafng nghe t\u1ed1t, kh\u1ea3 n\u0103ng th\u00edch \u1ee9ng v\u1edbi m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c,..<\/p>\n\n\n

\n
\"K\u1ef9
K\u1ef9 n\u0103ng m\u1ec1m l\u00e0 g\u00ec?<\/figcaption><\/figure><\/div>\n\n\n

1.2 Ph\u00e2n bi\u1ec7t k\u1ef9 n\u0103ng m\u1ec1m v\u00e0 k\u1ef9 n\u0103ng c\u1ee9ng<\/h3>\n\n\n\n

K\u1ef9 n\u0103ng c\u1ee9ng<\/a> th\u01b0\u1eddng l\u00e0 nh\u1eefng k\u1ef9 n\u0103ng c\u00f3 th\u1ec3 \u0111o l\u01b0\u1eddng ho\u1eb7c \u0111\u1ecbnh ngh\u0129a c\u1ee5 th\u1ec3, th\u01b0\u1eddng li\u00ean quan \u0111\u1ebfn ki\u1ebfn th\u1ee9c chuy\u00ean m\u00f4n v\u00e0 k\u1ef9 thu\u1eadt. V\u00ed d\u1ee5 nh\u01b0 s\u1eed d\u1ee5ng ph\u1ea7n m\u1ec1m, ki\u1ebfn th\u1ee9c v\u1ec1 quy tr\u00ecnh s\u1ea3n xu\u1ea5t, l\u1eadp tr\u00ecnh m\u00e1y t\u00ednh, k\u1ef9 n\u0103ng s\u1eed d\u1ee5ng c\u00f4ng c\u1ee5 v\u00e0 thi\u1ebft b\u1ecb c\u1ee5 th\u1ec3. \u0110\u1ed1i v\u1edbi k\u1ef9 n\u0103ng n\u00e0y, ph\u00e1t tri\u1ec3n th\u01b0\u1eddng \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n th\u00f4ng qua h\u1ecdc t\u1eadp c\u1ee5 th\u1ec3, kh\u00f3a \u0111\u00e0o t\u1ea1o, v\u00e0 kinh nghi\u1ec7m th\u1ef1c ti\u1ec5n trong l\u0129nh v\u1ef1c chuy\u00ean m\u00f4n.<\/p>\n\n\n\n

Trong khi \u0111\u00f3, k\u1ef9 n\u0103ng m\u1ec1m th\u01b0\u1eddng li\u00ean quan \u0111\u1ebfn c\u00e1c kh\u00eda c\u1ea1nh c\u1ee7a t\u00e2m l\u00fd, t\u01b0\u01a1ng t\u00e1c x\u00e3 h\u1ed9i, v\u00e0 c\u00e1ch th\u1ee9c l\u00e0m vi\u1ec7c c\u1ee7a c\u00e1 nh\u00e2n. \u0110\u1ec3 ph\u00e1t tri\u1ec3n k\u1ef9 n\u0103ng m\u1ec1m th\u01b0\u1eddng c\u1ea7n th\u1eddi gian v\u00e0 kinh nghi\u1ec7m \u0111\u1ec3 r\u00e8n luy\u1ec7n th\u00f4ng qua th\u1ef1c h\u00e0nh, ph\u1ea3n h\u1ed3i, v\u00e0 t\u1ef1 ph\u00e1t tri\u1ec3n.<\/p>\n\n\n\n

N\u1ebfu k\u1ef9 n\u0103ng c\u1ee9ng c\u00f3 th\u1ec3 gi\u00fap \u1ee9ng vi\u00ean b\u1eaft \u0111\u1ea7u s\u1ef1 nghi\u1ec7p, th\u00ec k\u1ef9 n\u0103ng m\u1ec1m s\u1ebd gi\u00fap h\u1ecd n\u00e2ng cao n\u0103ng l\u1ef1c v\u00e0 th\u00e0nh c\u00f4ng v\u1edbi s\u1ef1 nghi\u1ec7p \u0111\u00f3. <\/strong><\/p>\n\n\n\n

2. T\u1ea7m quan tr\u1ecdng c\u1ee7a k\u1ef9 n\u0103ng m\u1ec1m<\/h2>\n\n\n
\n
\"K\u1ef9
K\u1ef9 n\u0103ng m\u1ec1m v\u00e0 K\u1ef9 n\u0103ng c\u1ee9ng<\/em><\/figcaption><\/figure><\/div>\n\n\n

2.1 \u0110\u1ed1i v\u1edbi \u0111\u1ed9i ng\u0169 nh\u00e2n vi\u00ean<\/h3>\n\n\n\n

Nh\u00ecn chung, k\u1ef9 n\u0103ng m\u1ec1m t\u1ed1t s\u1ebd gi\u00fap nh\u00e2n vi\u00ean ho\u00e0n th\u00e0nh c\u00f4ng vi\u1ec7c m\u1ed9t c\u00e1ch tr\u01a1n tru v\u00e0 nhanh ch\u00f3ng.<\/p>\n\n\n\n

V\u00ed d\u1ee5 \u0111i\u1ec3n h\u00ecnh, k\u1ef9 n\u0103ng giao ti\u1ebfp t\u1ed1t gi\u00fap nh\u00e2n vi\u00ean truy\u1ec1n \u0111\u1ea1t \u00fd ki\u1ebfn, th\u00f4ng \u0111i\u1ec7p v\u00e0 th\u00f4ng tin m\u1ed9t c\u00e1ch r\u00f5 r\u00e0ng v\u00e0 hi\u1ec7u qu\u1ea3 v\u1edbi \u0111\u1ed3ng nghi\u1ec7p, c\u1ea5p tr\u00ean v\u00e0 kh\u00e1ch h\u00e0ng, t\u1eeb \u0111\u00f3 c\u00f3 \u0111\u01b0\u1ee3c s\u1ef1 t\u01b0\u01a1ng t\u00e1c, l\u1eafng nghe t\u00edch c\u1ef1c. <\/p>\n\n\n\n

Ngo\u00e0i ra, trong qu\u00e1 tr\u00ecnh l\u00e0m vi\u1ec7c, nh\u00e2n vi\u00ean k\u1ebft h\u1ee3p c\u00e1c k\u1ef9 n\u0103ng l\u00e0m vi\u1ec7c nh\u00f3m, qu\u1ea3n l\u00fd th\u1eddi gian, gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1,… gi\u00fap nh\u00e2n vi\u00ean h\u00f2a nh\u1eadp v\u00e0 ph\u1ed1i h\u1ee3p t\u1ed1t, \u0111\u01b0a ra nh\u1eefng gi\u1ea3i ph\u00e1p s\u00e1ng t\u1ea1o, th\u00fac \u0111\u1ea9y hi\u1ec7u qu\u1ea3 c\u00f4ng vi\u1ec7c c\u00e1 nh\u00e2n v\u00e0 t\u1eadp th\u1ec3. <\/p>\n\n\n\n

2.2 \u0110\u1ed1i v\u1edbi c\u1ea5p qu\u1ea3n l\u00fd<\/h3>\n\n\n\n

K\u1ef9 n\u0103ng m\u1ec1m \u0111\u1ed1i v\u1edbi c\u1ea5p qu\u1ea3n l\u00fd l\u1ea1i c\u00e0ng quan tr\u1ecdng, b\u1edfi ngo\u00e0i ki\u1ebfn th\u1ee9c chuy\u00ean m\u00f4n, c\u00e1c tr\u01b0\u1edfng b\u1ed9 ph\u1eadn \u0111\u1ec1u c\u1ea7n trau d\u1ed3i k\u1ef9 n\u0103ng qu\u1ea3n tr\u1ecb v\u00e0 nhi\u1ec1u k\u1ef9 n\u0103ng m\u1ec1m kh\u00e1c \u0111\u1ec3 qu\u1ea3n l\u00fd \u0111\u1ed9i nh\u00f3m hi\u1ec7u qu\u1ea3. <\/p>\n\n\n\n

C\u1ea5p qu\u1ea3n l\u00fd c\u00f3 k\u1ef9 n\u0103ng m\u1ec1m t\u1ed1t th\u01b0\u1eddng gi\u00fap tinh th\u1ea7n trong \u0111\u1ed9i nh\u00f3m \u0111\u01b0\u1ee3c \u0111\u1ed3ng thu\u1eadn, t\u1ea1o \u0111\u1ed9ng l\u1ef1c n\u00e2ng cao hi\u1ec7u su\u1ea5t c\u1ee7a nh\u00e2n vi\u00ean.<\/p>\n\n\n\n

2.3 \u0110\u1ed1i v\u1edbi doanh nghi\u1ec7p<\/h3>\n\n\n\n

M\u1ed9t doanh nghi\u1ec7p c\u00f3 \u0111\u1ed9i ng\u0169 nh\u00e2n s\u1ef1 s\u1edf h\u1eefu k\u1ef9 n\u0103ng m\u1ec1m t\u1ed1t s\u1ebd gi\u00fap t\u0103ng c\u01b0\u1eddng hi\u1ec7u su\u1ea5t l\u00e0m vi\u1ec7c \u0111\u00e1ng k\u1ec3. <\/p>\n\n\n\n

V\u00ed d\u1ee5, khi ph\u00e1t tri\u1ec3n m\u1ed9t t\u00ednh n\u0103ng m\u1edbi, c\u00e1c nh\u00e2n vi\u00ean trong \u0111\u1ed9i s\u1ebd c\u00f9ng nhau th\u1ea3o lu\u1eadn, \u0111\u01b0a ra \u0111\u1ec1 xu\u1ea5t v\u00e0 l\u00e0m vi\u1ec7c c\u00f9ng nhau \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau chung. Vi\u1ec7c v\u1eadn d\u1ee5ng k\u1ef9 n\u0103ng l\u00e0m vi\u1ec7c nh\u00f3m, qu\u1ea3n l\u00fd th\u1eddi gian, gi\u1ea3i quy\u1ebft xung \u0111\u1ed9t gi\u00fap giao ti\u1ebfp hi\u1ec7u qu\u1ea3 v\u00e0 nhanh ch\u00f3ng, t\u1eeb \u0111\u00f3 t\u1ea1o n\u00ean m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c v\u0103n minh, l\u00e0nh m\u1ea1nh. <\/p>\n\n\n\n

3. 15+ k\u1ef9 n\u0103ng m\u1ec1m c\u1ea7n c\u00f3<\/h2>\n\n\n\n
\"Nh\u1eefng<\/figure>\n\n\n\n

3.1 K\u1ef9 n\u0103ng giao ti\u1ebfp<\/h3>\n\n\n\n

Giao ti\u1ebfp l\u00e0 kh\u00f3a m\u1edf c\u00e1nh c\u1eeda cho m\u1ed1i quan h\u1ec7 x\u00e2y d\u1ef1ng v\u00e0 hi\u1ec7u su\u1ea5t l\u00e0m vi\u1ec7c. K\u1ef9 n\u0103ng n\u00e0y kh\u00f4ng ch\u1ec9 l\u00e0 vi\u1ec7c truy\u1ec1n \u0111\u1ea1t th\u00f4ng \u0111i\u1ec7p m\u1ed9t c\u00e1ch r\u00f5 r\u00e0ng m\u00e0 c\u00f2n bao g\u1ed3m kh\u1ea3 n\u0103ng l\u1eafng nghe, s\u1eed d\u1ee5ng ng\u00f4n t\u1eeb v\u00e0 c\u1eed ch\u1ec9 ph\u00f9 h\u1ee3p <\/p>\n\n\n\n

Ngo\u00e0i kh\u1ea3 n\u0103ng truy\u1ec1n \u0111\u1ea1t th\u00f4ng \u0111i\u1ec7p r\u00f5 r\u00e0ng, l\u1eafng nghe v\u00e0 th\u1ea5u hi\u1ec3u, k\u1ef9 n\u0103ng giao ti\u1ebfp<\/a> hi\u1ec7u qu\u1ea3 c\u00f2n \u0111\u00f2i h\u1ecfi s\u1ef1 linh ho\u1ea1t trong c\u00e1ch ti\u1ebfp c\u1eadn \u0111\u1ed1i t\u01b0\u1ee3ng v\u00e0 ng\u1eef c\u1ea3nh. Kh\u1ea3 n\u0103ng \u0111i\u1ec1u ch\u1ec9nh ng\u00f4n ng\u1eef, phong th\u00e1i v\u00e0 c\u00e1ch \u1ee9ng x\u1eed c\u1ee7a b\u1ea1n c\u1ea7n ph\u00f9 h\u1ee3p v\u1edbi t\u1eebng ng\u01b0\u1eddi, t\u1eebng t\u00ecnh hu\u1ed1ng gi\u00fap t\u1ea1o d\u1ef1ng s\u1ef1 k\u1ebft n\u1ed1i, \u0111\u1ed3ng c\u1ea3m v\u00e0 th\u00fac \u0111\u1ea9y h\u1ee3p t\u00e1c hi\u1ec7u qu\u1ea3.<\/p>\n\n\n\n

3.2 K\u1ef9 n\u0103ng gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1<\/h3>\n\n\n\n

Trong m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c kh\u00f4ng tr\u00e1nh kh\u1ecfi c\u00e1c th\u00e1ch th\u1ee9c v\u00e0 v\u1ea5n \u0111\u1ec1 ph\u1ee9c t\u1ea1p. Tuy nhi\u00ean, k\u1ef9 n\u0103ng gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1<\/a> gi\u00fap b\u1ea1n ti\u1ebfp c\u1eadn m\u1ecdi t\u00ecnh hu\u1ed1ng m\u1ed9t c\u00e1ch t\u1ec9nh t\u00e1o v\u00e0 linh ho\u1ea1t, t\u00ecm ki\u1ebfm c\u00e1c ph\u01b0\u01a1ng \u00e1n s\u00e1ng t\u1ea1o v\u00e0 ph\u00e2n t\u00edch m\u1ecdi l\u1ef1a ch\u1ecdn tr\u01b0\u1edbc khi \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh. <\/p>\n\n\n\n

B\u1eb1ng c\u00e1ch ph\u00e2n t\u00edch c\u00e1c y\u1ebfu t\u1ed1 ti\u1ec1m \u1ea9n, \u0111\u00e1nh gi\u00e1 t\u00e1c \u0111\u1ed9ng v\u00e0 x\u00e2y d\u1ef1ng k\u1ebf ho\u1ea1ch d\u1ef1 ph\u00f2ng, c\u00f3 th\u1ec3 gi\u1ea3m thi\u1ec3u t\u1ed1i \u0111a nh\u1eefng \u1ea3nh h\u01b0\u1edfng ti\u00eau c\u1ef1c v\u00e0 \u0111\u1ea3m b\u1ea3o hi\u1ec7u qu\u1ea3 c\u00f4ng vi\u1ec7c. T\u01b0 duy suy ngh\u0129 v\u1ea5n \u0111\u1ec1 m\u1ed9t c\u00e1ch \u0111a chi\u1ec1u v\u00e0 chu\u1ea9n b\u1ecb k\u1ef9 c\u00e0ng ph\u01b0\u01a1ng \u00e1n gi\u1ea3i quy\u1ebft s\u1ebd gi\u00fap ki\u1ec3m so\u00e1t t\u1ed1t c\u00f4ng vi\u1ec7c d\u00f9 ph\u1ea3i \u0111\u1ed1i m\u1eb7t v\u1edbi b\u1ea5t k\u1ef3 chi\u1ec1u h\u01b0\u1edbng n\u00e0o. <\/p>\n\n\n\n

3.3 T\u01b0 duy ph\u1ea3n bi\u1ec7n (Critical thinking)<\/h3>\n\n\n\n

T\u01b0 duy ph\u1ea3n bi\u1ec7n l\u00e0 kh\u1ea3 n\u0103ng ph\u00e2n t\u00edch th\u00f4ng tin m\u1ed9t c\u00e1ch logic v\u00e0 kh\u00e1ch quan \u0111\u1ec3 \u0111\u01b0a ra nh\u1eadn \u0111\u1ecbnh v\u00e0 quy\u1ebft \u0111\u1ecbnh c\u00f3 t\u00ednh x\u00e1c th\u1ef1c. H\u00e3y lu\u00f4n \u0111\u1eb7t c\u00e2u h\u1ecfi, ki\u1ec3m tra v\u00e0 \u0111\u00e1nh gi\u00e1 th\u00f4ng tin tr\u01b0\u1edbc khi ch\u1ea5p nh\u1eadn ho\u1eb7c b\u00e1c b\u1ecf n\u00f3. <\/p>\n\n\n\n

T\u01b0 duy ph\u1ea3n bi\u1ec7n cho ph\u00e9p b\u1ea1n \u0111\u00e1nh gi\u00e1 c\u00e1c quan \u0111i\u1ec3m kh\u00e1c nhau v\u00e0 s\u1eb5n l\u00f2ng thay \u0111\u1ed5i suy ngh\u0129 c\u1ee7a m\u00ecnh khi c\u00f3 b\u1eb1ng ch\u1ee9ng m\u1edbi ho\u1eb7c \u00fd ki\u1ebfn \u200b\u200b\u0111\u01b0\u1ee3c cung c\u1ea5p.<\/p>\n\n\n\n

T\u01b0 duy ph\u1ea3n bi\u1ec7n kh\u00f4ng ch\u1ec9 l\u00e0 m\u1ed9t k\u1ef9 n\u0103ng m\u00e0 c\u00f2n l\u00e0 m\u1ed9t th\u00e1i \u0111\u1ed9 ti\u1ebfp c\u1eadn th\u00f4ng tin v\u00e0 \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh. Lu\u00f4n \u0111\u1eb7t c\u00e2u h\u1ecfi, t\u00ecm ki\u1ebfm b\u1eb1ng ch\u1ee9ng, \u0111\u00e1nh gi\u00e1 \u0111a chi\u1ec1u v\u00e0 s\u1eb5n s\u00e0ng thay \u0111\u1ed5i quan \u0111i\u1ec3m l\u00e0 nh\u1eefng y\u1ebfu t\u1ed1 quan tr\u1ecdng gi\u00fap b\u1ea1n \u0111\u01b0a ra nh\u1eefng quy\u1ebft \u0111\u1ecbnh s\u00e1ng su\u1ed1t v\u00e0 hi\u1ec7u qu\u1ea3 trong c\u00f4ng vi\u1ec7c. <\/p>\n\n\n\n

3.4 Tr\u00ed tu\u1ec7 x\u00fac c\u1ea3m (Emotional intelligence)<\/h3>\n\n\n\n

Tr\u00ed tu\u1ec7 x\u00fac c\u1ea3m l\u00e0 kh\u1ea3 n\u0103ng hi\u1ec3u v\u00e0 qu\u1ea3n l\u00fd c\u1ea3m x\u00fac c\u1ee7a b\u1ea3n th\u00e2n v\u00e0 ng\u01b0\u1eddi kh\u00e1c, lu\u00f4n nh\u1ea1y c\u1ea3m v\u1edbi t\u00e2m tr\u1ea1ng v\u00e0 c\u1ea3m x\u00fac c\u1ee7a \u0111\u1ed3ng nghi\u1ec7p v\u00e0 s\u1eb5n l\u00f2ng cung c\u1ea5p s\u1ef1 h\u1ed7 tr\u1ee3 khi c\u1ea7n thi\u1ebft. K\u1ef9 n\u0103ng m\u1ec1m n\u00e0y t\u1ea1o \u0111i\u1ec1u ki\u1ec7n thu\u1eadn l\u1ee3i cho t\u01b0\u01a1ng t\u00e1c v\u00e0 giao ti\u1ebfp hi\u1ec7u qu\u1ea3, t\u1eeb \u0111\u00f3 t\u1ea1o ra m\u1ed1i quan h\u1ec7 l\u00e0m vi\u1ec7c t\u00edch c\u1ef1c v\u00e0 s\u00e2u s\u1eafc h\u01a1n.<\/p>\n\n\n\n

Ngo\u00e0i ra, tr\u00ed tu\u1ec7 c\u1ea3m x\u00fac l\u00e0 m\u1ed9t y\u1ebfu t\u1ed1 quan tr\u1ecdng trong vi\u1ec7c l\u00e3nh \u0111\u1ea1o hi\u1ec7u qu\u1ea3. L\u00e3nh \u0111\u1ea1o c\u00f3 kh\u1ea3 n\u0103ng hi\u1ec3u th\u1ea5u v\u00e0 \u0111\u1ed9ng vi\u00ean th\u00e0nh vi\u00ean nh\u00f3m th\u00f4ng qua vi\u1ec7c th\u1ec3 hi\u1ec7n s\u1ef1 l\u1eafng nghe, th\u00f4ng c\u1ea3m.<\/p>\n\n\n\n

3.5 Qu\u1ea3n l\u00fd th\u1eddi gian<\/h3>\n\n\n\n

Qu\u1ea3n l\u00fd th\u1eddi gian l\u00e0 kh\u1ea3 n\u0103ng ph\u00e2n chia v\u00e0 \u01b0u ti\u00ean c\u00f4ng vi\u1ec7c m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3 \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c k\u1ebft qu\u1ea3 t\u1ed1t nh\u1ea5t trong th\u1eddi gian c\u00f3 h\u1ea1n. \u0110\u1ec3 l\u00e0m \u0111\u01b0\u1ee3c \u0111i\u1ec1u n\u00e0y, b\u1ea1n c\u00f3 th\u1ec3 tham kh\u1ea3o c\u00e1c ph\u01b0\u01a1ng ph\u00e1p n\u1ed5i ti\u1ebfng nh\u01b0 Ph\u01b0\u01a1ng ph\u00e1p Pomodoro, \u01b0u ti\u00ean nhi\u1ec7m v\u1ee5 quan tr\u1ecdng c\u1ee7a M\u00f4 h\u00ecnh Eisenhower,… v\u00e0 s\u1eed d\u1ee5ng c\u00e1c c\u00f4ng c\u1ee5 h\u1ed7 tr\u1ee3 hi\u1ec7u qu\u1ea3 nh\u01b0 ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd c\u00f4ng vi\u1ec7c<\/a>.<\/p>\n\n\n\n

Qu\u1ea3n l\u00fd th\u1eddi gian hi\u1ec7u qu\u1ea3 gi\u00fap ho\u00e0n th\u00e0nh c\u00f4ng vi\u1ec7c \u0111\u00fang h\u1ea1n, \u0111\u1ea1t hi\u1ec7u qu\u1ea3 cao v\u00e0 gi\u1ea3m thi\u1ec3u c\u0103ng th\u1eb3ng. B\u1ea1n v\u00e0 nh\u00e2n vi\u00ean c\u00f3 th\u1ec3 t\u1ed1i \u01b0u h\u00f3a th\u1eddi gian l\u00e0m vi\u1ec7c, v\u00e0 d\u00e0nh th\u1eddi gian cho nh\u1eefng ho\u1ea1t \u0111\u1ed9ng quan tr\u1ecdng kh\u00e1c trong cu\u1ed9c s\u1ed1ng.<\/p>\n\n\n\n

3.6 Kh\u1ea3 n\u0103ng th\u00edch \u1ee9ng<\/h3>\n\n\n\n

Trong m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c \u0111\u1ea7y bi\u1ebfn \u0111\u1ed9ng, kh\u1ea3 n\u0103ng th\u00edch \u1ee9ng l\u00e0 y\u1ebfu t\u1ed1 quan tr\u1ecdng gi\u00fap v\u01b0\u1ee3t qua c\u00e1c th\u00e1ch th\u1ee9c v\u00e0 t\u1eadn d\u1ee5ng c\u01a1 h\u1ed9i m\u1edbi. H\u00e3y lu\u00f4n m\u1edf l\u00f2ng ti\u1ebfp nh\u1eadn \u00fd ki\u1ebfn \u200b\u200bm\u1edbi, h\u1ecdc h\u1ecfi t\u1eeb kinh nghi\u1ec7m v\u00e0 s\u1eb5n s\u00e0ng thay \u0111\u1ed5i h\u00e0nh \u0111\u1ed9ng khi c\u1ea7n thi\u1ebft \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau.<\/p>\n\n\n\n

V\u00ed d\u1ee5, b\u1ea1n \u0111ang qu\u1ea3n l\u00fd m\u1ed9t d\u1ef1 \u00e1n l\u00e0m vi\u1ec7c v\u1edbi kh\u00e1ch h\u00e0ng. Trong qu\u00e1 tr\u00ecnh ch\u1ea1y d\u1ef1 \u00e1n, \u0111\u1ed9t nhi\u00ean kh\u00e1ch h\u00e0ng thay \u0111\u1ed5i y\u00eau c\u1ea7u, \u0111\u00f2i h\u1ecfi b\u1ea1n ph\u1ea3i th\u00edch \u1ee9ng linh ho\u1ea1t \u0111\u1ec3 \u0111i\u1ec1u ch\u1ec9nh l\u1ea1i ph\u00e2n c\u00f4ng c\u00f4ng vi\u1ec7c, nhanh ch\u00f3ng t\u00ecm c\u00e1ch t\u00edch h\u1ee3p y\u00eau c\u1ea7u m\u1edbi m\u00e0 kh\u00f4ng l\u00e0m \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn ti\u1ebfn \u0111\u1ed9 d\u1ef1 \u00e1n chung. <\/p>\n\n\n\n

3.7 Qu\u1ea3n tr\u1ecb xung \u0111\u1ed9t<\/h3>\n\n\n\n

Trong qu\u00e1 tr\u00ecnh l\u00e0m vi\u1ec7c, xung \u0111\u1ed9t l\u00e0 kh\u00f4ng th\u1ec3 tr\u00e1nh kh\u1ecfi. Kh\u1ea3 n\u0103ng qu\u1ea3n tr\u1ecb xung \u0111\u1ed9t s\u1ebd gi\u00fap gi\u1ea3i quy\u1ebft m\u00e2u thu\u1eabn mang tinh th\u1ea7n \u201cx\u00e2y d\u1ef1ng c\u00f9ng ph\u00e1t tri\u1ec3n\u201d. H\u00e3y lu\u00f4n t\u00ecm ki\u1ebfm gi\u1ea3i ph\u00e1p \u0111\u00f4i b\u00ean v\u00e0 s\u1eed d\u1ee5ng k\u1ef9 n\u0103ng giao ti\u1ebfp v\u00e0 th\u1ea5u hi\u1ec3u \u0111\u1ec3 l\u00e0m d\u1ecbu b\u1edbt t\u00ecnh h\u00ecnh. \u0110\u1ed3ng th\u1eddi, b\u1ea1n c\u0169ng h\u1ed7 tr\u1ee3 qu\u00e1 tr\u00ecnh h\u00f2a gi\u1ea3i v\u00e0 x\u00e2y d\u1ef1ng l\u1ea1i m\u1ed1i quan h\u1ec7 t\u00edch c\u1ef1c gi\u1eefa c\u00e1c b\u00ean.<\/p>\n\n\n\n

K\u1ef9 n\u0103ng qu\u1ea3n tr\u1ecb xung \u0111\u1ed9t kh\u00f4ng ch\u1ec9 gi\u00fap gi\u1ea3i quy\u1ebft c\u00e1c v\u1ea5n \u0111\u1ec1 m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3 m\u00e0 c\u00f2n t\u1ea1o ra m\u1ed9t m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c t\u00edch c\u1ef1c v\u00e0 h\u00f2a thu\u1eadn, gi\u00fap gi\u1eef ch\u00e2n nh\u00e2n vi\u00ean c\u1ee7a b\u1ea1n.<\/p>\n\n\n\n

3.8 Kh\u1ea3 n\u0103ng l\u00e3nh \u0111\u1ea1o<\/h3>\n\n\n\n

Ng\u01b0\u1eddi c\u00f3 k\u1ef9 n\u0103ng l\u00e3nh \u0111\u1ea1o th\u01b0\u1eddng l\u00e0 ng\u01b0\u1eddi c\u00f3 kh\u1ea3 n\u0103ng qu\u1ea3n l\u00fd xung \u0111\u1ed9t \u0111\u01b0\u1ee3c \u0111\u1ec1 c\u1eadp \u1edf tr\u00ean k\u1ebft h\u1ee3p v\u1edbi k\u1ef9 n\u0103ng gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1, h\u1ecd gi\u00fap x\u00e1c \u0111\u1ecbnh nguy\u00ean nh\u00e2n c\u1ed1t l\u00f5i c\u1ee7a c\u00e1c v\u1ea5n \u0111\u1ec1 v\u00e0 \u0111\u01b0a ra c\u00e1c gi\u1ea3i ph\u00e1p th\u00edch h\u1ee3p \u0111\u1ec3 gi\u1ea3i quy\u1ebft m\u1ed9t c\u00e1ch h\u00f2a b\u00ecnh v\u00e0 hi\u1ec7u qu\u1ea3. <\/p>\n\n\n\n

K\u1ef9 n\u0103ng l\u00e3nh \u0111\u1ea1o c\u0169ng bao g\u1ed3m kh\u1ea3 n\u0103ng th\u00fac \u0111\u1ea9y v\u00e0 \u0111\u1ed9ng vi\u00ean \u0111\u1ed3ng nghi\u1ec7p xung quanh, gi\u00fap t\u1eebng ng\u01b0\u1eddi \u0111\u1ec1u l\u00e0m vi\u1ec7c h\u1ebft m\u00ecnh v\u00e0 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau. B\u1eb1ng c\u00e1ch n\u00e0y, kh\u00f4ng nh\u1eefng \u0111\u1ed9i nh\u00f3m \u0111\u01b0\u1ee3c \u0111\u1ecbnh h\u00ecnh v\u00e0 d\u1eabn d\u1eaft theo m\u1ed9t h\u01b0\u1edbng chung, m\u00e0 m\u1ed7i c\u00e1 nh\u00e2n \u0111\u01b0\u1ee3c l\u00e3nh \u0111\u1ea1o c\u0169ng c\u00f3 th\u1ec3 th\u00fac \u0111\u1ea9y s\u1ef1 ph\u00e1t tri\u1ec3n c\u00e1 nh\u00e2n c\u1ee7a ch\u00ednh h\u1ecd.<\/p>\n\n\n\n

3.9 L\u00e0m vi\u1ec7c nh\u00f3m<\/h3>\n\n\n\n

Jon Gordon \u0111\u00e3 vi\u1ebft trong cu\u1ed1n s\u00e1ch The Power of a Positive Team<\/a><\/em> r\u1eb1ng: \u201cYour team doesn’t care if you\u2019re a superstar. They care if you’re a super team member.\u201d (Nh\u00f3m c\u1ee7a b\u1ea1n s\u1ebd kh\u00f4ng quan t\u00e2m li\u1ec7u b\u1ea1n c\u00f3 ph\u1ea3i l\u00e0 si\u00eau sao hay kh\u00f4ng. H\u1ecd ch\u1ec9 c\u1ea7n bi\u1ebft b\u1ea1n c\u00f3 ph\u1ea3i l\u00e0 m\u1ed9t th\u00e0nh vi\u00ean th\u1ef1c th\u1ee5 trong \u0111\u1ed9i nh\u00f3m hay kh\u00f4ng).<\/p>\n\n\n\n

\u0110\u00fang v\u1eady, k\u1ef9 n\u0103ng l\u00e0m vi\u1ec7c nh\u00f3m<\/a> l\u00e0 k\u1ef9 n\u0103ng t\u1ea5t y\u1ebfu v\u00e0 kh\u00f4ng th\u1ec3 thi\u1ebfu trong b\u1ea5t c\u1ee9 m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c n\u00e0o. Khi b\u1ea1n s\u1edf h\u1eefu k\u1ef9 n\u0103ng l\u00e0m vi\u1ec7c nh\u00f3m t\u1ed1t, b\u1ea1n s\u1ebd x\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7 t\u1ed1t v\u1edbi \u0111\u1ed3ng nghi\u1ec7p, l\u00e0 ng\u01b0\u1eddi \u201cgieo m\u1ea7m\u201d c\u00e1c \u00fd t\u01b0\u1edfng s\u00e1ng t\u1ea1o cho m\u1ee5c ti\u00eau chung. B\u1ea1n c\u0169ng c\u00f3 th\u1ec3 \u0111\u1ea1t k\u1ebft qu\u1ea3 t\u1ed1t h\u01a1n, \u0111\u00f3ng g\u00f3p th\u00e0nh c\u00f4ng trong c\u00e1c d\u1ef1 \u00e1n v\u00e0 nhi\u1ec7m v\u1ee5 c\u1ee7a t\u1ed5 ch\u1ee9c. <\/p>\n\n\n\n

3.10 K\u1ef9 n\u0103ng \u0111\u00e0m ph\u00e1n, thuy\u1ebft ph\u1ee5c<\/h3>\n\n\n\n

K\u1ef9 n\u0103ng \u0111\u00e0m ph\u00e1n, thuy\u1ebft ph\u1ee5c gi\u00fap c\u00e1 nh\u00e2n v\u00e0 t\u1ed5 ch\u1ee9c \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau v\u00e0 k\u1ebft qu\u1ea3 mong mu\u1ed1n b\u1eb1ng c\u00e1ch th\u01b0\u01a1ng l\u01b0\u1ee3ng v\u00e0 \u0111\u1ea1t \u0111\u01b0\u1ee3c s\u1ef1 \u0111\u1ed3ng thu\u1eadn t\u1eeb c\u00e1c b\u00ean li\u00ean quan.<\/p>\n\n\n\n

K\u1ef9 n\u0103ng m\u1ec1m n\u00e0y gi\u00fap gi\u1ea3i quy\u1ebft c\u00e1c xung \u0111\u1ed9t v\u00e0 m\u00e2u thu\u1eabn m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3 b\u1eb1ng c\u00e1ch l\u00e0m r\u00f5 r\u00e0ng th\u00f4ng tin, v\u00e0 t\u00ecm ra gi\u1ea3i ph\u00e1p \u0111\u00e1p \u1ee9ng \u0111\u1ed3ng \u00fd t\u1eeb c\u1ea3 hai b\u00ean. Trong qu\u00e1 tr\u00ecnh l\u00e0m vi\u1ec7c, \u0111\u00e2y l\u00e0 k\u1ef9 n\u0103ng \u0111\u1eb7c bi\u1ec7t c\u1ea7n thi\u1ebft khi b\u1ea1n c\u1ea7n l\u00e0m vi\u1ec7c c\u00f9ng \u0111\u1ed3ng nghi\u1ec7p, \u0111\u1ed1i t\u00e1c, kh\u00e1ch h\u00e0ng,… khi b\u1ea1n n\u00f3i v\u1ec1 gi\u1ea3i ph\u00e1p v\u00e0 quan \u0111i\u1ec3m c\u1ee7a b\u1ea1n. <\/p>\n\n\n\n

3.11 K\u1ef9 n\u0103ng \u0111\u00f3n nh\u1eadn ph\u1ea3n h\u1ed3i<\/h3>\n\n\n\n

Kh\u00f4ng ph\u1ea3i ai c\u0169ng \u0111\u1ec1u c\u00f3 th\u1ec3 \u0111\u00f3n nh\u1eadn t\u00edch c\u1ef1c t\u1ea5t c\u1ea3 c\u00e1c ph\u1ea3n h\u1ed3i v\u00e0 \u00fd ki\u1ebfn c\u1ee7a m\u1ecdi ng\u01b0\u1eddi. V\u00ec v\u1eady, \u0111\u00e2y l\u00e0 k\u1ef9 n\u0103ng c\u1ea7n r\u00e8n luy\u1ec7n t\u1eeb trong t\u01b0 duy c\u1edfi m\u1edf, \u201cc\u00f4ng t\u01b0 ph\u00e2n minh\u201d, v\u00ec hi\u1ec7u qu\u1ea3 chung c\u1ee7a \u0111\u1ed9i nh\u00f3m. <\/p>\n\n\n\n

\u0110\u00f3n nh\u1eadn ph\u1ea3n h\u1ed3i m\u1ed9t c\u00e1ch t\u00edch c\u1ef1c gi\u00fap c\u00e1 nh\u00e2n hi\u1ec3u r\u00f5 h\u01a1n v\u1ec1 c\u00e1ch th\u1ee9c th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c v\u00e0 \u0111\u1ea1t \u0111\u01b0\u1ee3c k\u1ebft qu\u1ea3 t\u1ed1t h\u01a1n. Nh\u1eefng th\u00f4ng tin ph\u1ea3n h\u1ed3i ch\u00ednh x\u00e1c v\u00e0 x\u00e2y d\u1ef1ng gi\u00fap h\u1ecd \u0111i\u1ec1u ch\u1ec9nh h\u00e0nh vi v\u00e0 ho\u1ea1t \u0111\u1ed9ng c\u1ee7a m\u00ecnh \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c hi\u1ec7u su\u1ea5t l\u00e0m vi\u1ec7c cao h\u01a1n.<\/p>\n\n\n\n

Song song v\u1edbi \u0111\u00f3, s\u1ebd t\u1ed1t nh\u1ea5t n\u1ebfu b\u1ea1n t\u1ea1o ra m\u1ed9t m\u00f4i tr\u01b0\u1eddng m\u00e0 m\u1ecdi ng\u01b0\u1eddi \u0111\u1ec1u s\u1eb5n l\u00f2ng cung c\u1ea5p ph\u1ea3n h\u1ed3i cho ng\u01b0\u1eddi kh\u00e1c.<\/p>\n\n\n\n

3.12 K\u1ef9 n\u0103ng t\u1ed5 ch\u1ee9c<\/h3>\n\n\n\n

K\u1ef9 n\u0103ng t\u1ed5 ch\u1ee9c l\u00e0 kh\u1ea3 n\u0103ng c\u1ee7a m\u1ed9t c\u00e1 nh\u00e2n l\u1eadp k\u1ebf ho\u1ea1ch, s\u1eafp x\u1ebfp v\u00e0 qu\u1ea3n l\u00fd c\u00e1c ho\u1ea1t \u0111\u1ed9ng, t\u00e0i nguy\u00ean c\u00f3 s\u1eb5n nh\u01b0 nh\u00e2n l\u1ef1c, v\u1eadt l\u1ef1c v\u00e0 th\u1eddi gian m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3 v\u00e0 c\u00f3 logic, \u0111\u1ea3m b\u1ea3o r\u1eb1ng m\u1ecdi ngu\u1ed3n l\u1ef1c \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3 nh\u1ea5t, \u0111\u1ed3ng th\u1eddi \u0111\u1ea1t \u0111\u01b0\u1ee3c k\u1ebft qu\u1ea3 mong mu\u1ed1n. <\/p>\n\n\n\n

T\u1eeb \u0111\u00f3, k\u1ef9 n\u0103ng t\u1ed5 ch\u1ee9c gi\u00fap t\u0103ng c\u01b0\u1eddng hi\u1ec7u su\u1ea5t l\u00e0m vi\u1ec7c, tr\u1ef1c ti\u1ebfp v\u00e0 gi\u00e1n ti\u1ebfp ti\u1ebft ki\u1ec7m chi ph\u00ed v\u1eadn h\u00e0nh cho doanh nghi\u1ec7p.<\/p>\n\n\n\n

3.13 K\u1ef9 n\u0103ng ra quy\u1ebft \u0111\u1ecbnh<\/h3>\n\n\n\n

Khi \u0111\u1ed1i m\u1eb7t v\u1edbi m\u1ed9t v\u1ea5n \u0111\u1ec1 n\u00e0o \u0111\u00f3, k\u1ef9 n\u0103ng ra quy\u1ebft \u0111\u1ecbnh gi\u00fap b\u1ea1n x\u00e1c \u0111\u1ecbnh m\u1ee5c ti\u00eau, thu th\u1eadp c\u00e1c d\u1eef li\u1ec7u<\/a> li\u00ean quan v\u00e0 ph\u00e2n t\u00edch c\u00e1c y\u1ebfu t\u1ed1 \u1ea3nh h\u01b0\u1edfng. T\u1eeb \u0111\u00f3, b\u1ea1n c\u00f3 th\u1ec3 \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh cu\u1ed1i c\u00f9ng d\u1ef1a tr\u00ean nh\u1eefng d\u1eef li\u1ec7u \u0111\u00f3 (data-driven).<\/p>\n\n\n\n

Kh\u1ea3 n\u0103ng ra quy\u1ebft \u0111\u1ecbnh m\u1ea1nh m\u1ebd gi\u00fap t\u1ea1o ra s\u1ef1 t\u1ef1 tin cho c\u00e1 nh\u00e2n v\u00e0 \u0111\u1ed9i ng\u0169. Vi\u1ec7c bi\u1ebft r\u1eb1ng nh\u00e0 qu\u1ea3n l\u00fd c\u00f3 kh\u1ea3 n\u0103ng \u0111\u01b0a ra c\u00e1c quy\u1ebft \u0111\u1ecbnh th\u00f4ng minh t\u1ea1o ra m\u1ed9t m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c t\u00edch c\u1ef1c v\u00e0 \u0111\u1ea7y \u0111\u1ed9ng l\u1ef1c. Quan tr\u1ecdng h\u01a1n c\u1ea3, k\u1ef9 n\u0103ng m\u1ec1m n\u00e0y s\u1ebd gi\u00fap ti\u1ebft ki\u1ec7m th\u1eddi gian, ngu\u1ed3n l\u1ef1c v\u00e0 chi ph\u00ed cho doanh nghi\u1ec7p. <\/p>\n\n\n\n

3.14 K\u1ef9 n\u0103ng l\u1eafng nghe<\/h3>\n\n\n\n

Khi b\u1ea1n l\u1eafng nghe ng\u01b0\u1eddi kh\u00e1c m\u1ed9t c\u00e1ch ch\u00e2n th\u00e0nh, b\u1ea1n t\u1ea1o ra m\u1ed9t li\u00ean k\u1ebft g\u1ea7n g\u0169i h\u01a1n v\u1edbi h\u1ecd. \u0110i\u1ec1u n\u00e0y gi\u00fap t\u0103ng c\u01b0\u1eddng m\u1ed1i quan h\u1ec7 v\u00e0 x\u00e2y d\u1ef1ng c\u1ea3m gi\u00e1c g\u1eafn k\u1ebft trong t\u1ed5 ch\u1ee9c ho\u1eb7c trong m\u1ed1i quan h\u1ec7 c\u00e1 nh\u00e2n.<\/p>\n\n\n\n

K\u1ef9 n\u0103ng l\u1eafng nghe<\/a> k\u00edch th\u00edch s\u1ef1 s\u00e1ng t\u1ea1o v\u00e0 \u0111\u1ed5i m\u1edbi b\u1eb1ng c\u00e1ch \u201cb\u1eadt \u0111\u00e8n xanh\u201d cho c\u00e1c \u00fd t\u01b0\u1edfng m\u1edbi v\u00e0 ph\u1ea3n h\u1ed3i t\u1eeb ng\u01b0\u1eddi kh\u00e1c. Vi\u1ec7c l\u1eafng nghe c\u00e1c \u00fd ki\u1ebfn v\u00e0 g\u00f3p \u00fd m\u1edbi gi\u00fap t\u1ea1o ra c\u00e1c gi\u1ea3i ph\u00e1p m\u1edbi v\u00e0 c\u1ea3i ti\u1ebfn trong t\u1ed5 ch\u1ee9c.<\/p>\n\n\n\n

3.15 K\u1ef9 n\u0103ng l\u1eadp k\u1ebf ho\u1ea1ch<\/h3>\n\n\n\n

K\u1ef9 n\u0103ng l\u1eadp k\u1ebf ho\u1ea1ch s\u1ebd gi\u00fap b\u1ea1n x\u00e1c \u0111\u1ecbnh th\u1ee9 t\u1ef1 \u01b0u ti\u00ean c\u1ee7a c\u00f4ng vi\u1ec7c, ph\u00e2n chia c\u00f4ng vi\u1ec7c th\u00e0nh c\u00e1c b\u01b0\u1edbc nh\u1ecf v\u00e0 c\u1ee5 th\u1ec3, t\u1eeb \u0111\u00f3 d\u1ec5 d\u00e0ng qu\u1ea3n l\u00fd v\u00e0 ti\u1ebfn h\u00e0nh ch\u00fang m\u1ed9t c\u00e1ch c\u00f3 h\u1ec7 th\u1ed1ng v\u00e0 hi\u1ec7u qu\u1ea3.<\/p>\n\n\n\n

M\u1ed9t doanh nghi\u1ec7p s\u1ebd ti\u1ebfn g\u1ea7n h\u01a1n v\u1edbi th\u00e0nh c\u00f4ng n\u1ebfu c\u1ea3 nh\u00e0 qu\u1ea3n l\u00fd v\u00e0 nh\u00e2n vi\u00ean \u0111\u1ec1u c\u00f3 k\u1ef9 n\u0103ng l\u1eadp k\u1ebf ho\u1ea1ch. B\u1edfi khi c\u00f3 k\u1ebf ho\u1ea1ch c\u1ee5 th\u1ec3, nh\u00e2n vi\u00ean v\u00e0 \u0111\u1ed9i nh\u00f3m s\u1ebd bi\u1ebft c\u1ea7n l\u00e0m g\u00ec \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c c\u00e1c m\u1ee5c ti\u00eau ng\u1eafn h\u1ea1n v\u00e0 d\u00e0i h\u1ea1n, t\u1eadp trung v\u00e0o 20% c\u00f4ng vi\u1ec7c mang l\u1ea1i 80% k\u1ebft qu\u1ea3 (Nguy\u00ean l\u00fd Pareto<\/a>). <\/p>\n\n\n\n

\u0110\u1ecdc th\u00eam:<\/strong> Review chi ti\u1ebft: Top 12 ph\u1ea7n m\u1ec1m OKR t\u1ea1i Vi\u1ec7t Nam v\u00e0 qu\u1ed1c t\u1ebf<\/a><\/p>\n\n\n\n

4. H\u01b0\u1edbng d\u1eabn c\u00e1ch \u0111\u00e1nh gi\u00e1 k\u1ef9 n\u0103ng m\u1ec1m t\u1ea1i n\u01a1i l\u00e0m vi\u1ec7c<\/h2>\n\n\n
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\"\u0110\u00e1nh<\/figure><\/div>\n\n\n

4.1 V\u1edbi \u1ee9ng vi\u00ean tuy\u1ec3n d\u1ee5ng<\/h3>\n\n\n\n

Trong bu\u1ed5i ph\u1ecfng v\u1ea5n, h\u00e3y y\u00eau c\u1ea7u \u1ee9ng vi\u00ean t\u1ef1 li\u1ec7t k\u00ea nh\u1eefng k\u1ef9 n\u0103ng m\u1ec1m c\u1ea7n thi\u1ebft \u0111\u1ec3 ho\u00e0n th\u00e0nh t\u1ed1t v\u1ecb tr\u00ed c\u00f4ng vi\u1ec7c m\u00e0 doanh nghi\u1ec7p \u0111ang tuy\u1ec3n d\u1ee5ng. C\u00f3 th\u1ec3 cho \u1ee9ng vi\u00ean t\u1ef1 \u0111\u00e1nh gi\u00e1 t\u1eebng k\u1ef9 n\u0103ng \u0111\u00f3 d\u1ef1a tr\u00ean thang \u0111i\u1ec3m 10, t\u1eeb \u0111\u00f3 t\u00ecm ra k\u1ef9 n\u0103ng v\u01b0\u1ee3t tr\u1ed9i nh\u1ea5t.<\/p>\n\n\n\n

Sau khi \u0111\u00e3 c\u00f3 thang \u0111i\u1ec3m \u0111\u00e1nh gi\u00e1 c\u1ee7a \u1ee9ng vi\u00ean, b\u1ea1n h\u00e3y k\u1ebft h\u1ee3p v\u1edbi c\u00e1c ph\u01b0\u01a1ng ph\u00e1p \u0111\u00e1nh gi\u00e1 b\u1eb1ng c\u00e2u h\u1ecfi h\u00e0nh vi, c\u00e2u h\u1ecfi t\u00ecnh hu\u1ed1ng hay tr\u1eafc nghi\u1ec7m th\u1ef1c t\u1ebf. <\/p>\n\n\n\n

V\u00ed d\u1ee5:<\/p>\n\n\n\n