{"id":800,"date":"2025-02-10T10:13:17","date_gmt":"2025-02-10T03:13:17","guid":{"rendered":"https:\/\/34.126.143.171\/?p=800"},"modified":"2025-02-10T11:12:13","modified_gmt":"2025-02-10T04:12:13","slug":"kaizen-la-gi","status":"publish","type":"post","link":"https:\/\/base.vn\/blog\/kaizen-la-gi\/","title":{"rendered":"Kaizen l\u00e0 g\u00ec? Ch\u00eca kh\u00f3a cho s\u1ef1 ph\u00e1t tri\u1ec3n b\u1ec1n v\u1eefng c\u1ee7a doanh nghi\u1ec7p"},"content":{"rendered":"\n

Trong m\u00f4i tr\u01b0\u1eddng kinh doanh c\u1ea1nh tranh ng\u00e0y c\u00e0ng gay g\u1eaft, vi\u1ec7c kh\u00f4ng ng\u1eebng c\u1ea3i ti\u1ebfn v\u00e0 n\u00e2ng cao hi\u1ec7u qu\u1ea3 ho\u1ea1t \u0111\u1ed9ng l\u00e0 y\u1ebfu t\u1ed1 s\u1ed1ng c\u00f2n c\u1ee7a m\u1ed7i doanh nghi\u1ec7p. V\u00e0 Kaizen, tri\u1ebft l\u00fd c\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c t\u1eeb Nh\u1eadt B\u1ea3n, \u0111\u00e3 tr\u1edf th\u00e0nh m\u1ed9t gi\u1ea3i ph\u00e1p \u01b0u vi\u1ec7t, \u0111\u01b0\u1ee3c nhi\u1ec1u doanh nghi\u1ec7p tr\u00ean th\u1ebf gi\u1edbi \u00e1p d\u1ee5ng th\u00e0nh c\u00f4ng.<\/p>\n\n\n\n

V\u1eady Kaizen l\u00e0 g\u00ec? T\u1ea1i sao n\u00f3 l\u1ea1i quan tr\u1ecdng \u0111\u1ed1i v\u1edbi doanh nghi\u1ec7p? V\u00e0 l\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 tri\u1ec3n khai Kaizen m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3? H\u00e3y c\u00f9ng Base.vn<\/a> t\u00ecm hi\u1ec3u chi ti\u1ebft trong b\u00e0i vi\u1ebft n\u00e0y.<\/p>\n\n\n\n

1. Kaizen l\u00e0 g\u00ec?<\/h2>\n\n\n\n

Kaizen \u0111\u01b0\u1ee3c bi\u1ebft t\u1edbi l\u00e0 m\u1ed9t tri\u1ebft l\u00fd kinh doanh n\u1ed5i ti\u1ebfng c\u1ee7a ng\u01b0\u1eddi Nh\u1eadt \u0111\u00e3 \u00e1p d\u1ee5ng th\u00e0nh c\u00f4ng cho nhi\u1ec1u doanh nghi\u1ec7p kh\u1eafp n\u01a1i tr\u00ean th\u1ebf gi\u1edbi. T\u00ean c\u1ee7a n\u00f3 \u0111\u01b0\u1ee3c gh\u00e9p t\u1eeb hai t\u1eeb trong ti\u1ebfng Nh\u1eadt: kai<\/em> \u2013 li\u00ean t\u1ee5c v\u00e0 zen<\/em> \u2013 c\u1ea3i ti\u1ebfn, d\u1ecbch sang thu\u1eadt ng\u1eef ti\u1ebfng Anh l\u00e0 \u201congoing improvement<\/em>\u201d ngh\u0129a l\u00e0 s\u1ef1 c\u1ea3i ti\u1ebfn kh\u00f4ng ng\u1eebng ngh\u1ec9.<\/p>\n\n\n\n

M\u1ed9t trong nh\u1eefng \u0111i\u1ec3m \u0111\u1eb7c tr\u01b0ng c\u1ee7a Kaizen l\u00e0 \u201ct\u00edch ti\u1ec3u th\u00e0nh \u0111\u1ea1i\u201d \u2013 m\u1ed9t k\u1ebft qu\u1ea3 l\u1edbn s\u1ebd \u0111\u01b0\u1ee3c t\u00edch l\u0169y b\u1ec1n b\u1ec9 theo th\u1eddi gian t\u1eeb nh\u1eefng thay \u0111\u1ed5i nh\u1ecf, c\u1ea3i ti\u1ebfn nh\u1ecf. B\u1edfi v\u1eady, Kaizen c\u1ea7n c\u00f3 s\u1ef1 tham gia c\u1ee7a t\u1ea5t c\u1ea3 m\u1ecdi ng\u01b0\u1eddi v\u1edbi tinh th\u1ea7n \u201cb\u1ea5t c\u1ee9 c\u00e1i g\u00ec c\u0169ng c\u00f3 th\u1ec3 c\u1ea3i ti\u1ebfn \u0111\u01b0\u1ee3c\u201d.<\/p>\n\n\n

\n
\"Kh\u00e1i
Kh\u00e1i ni\u1ec7m Kaizen b\u1eaft ngu\u1ed3n t\u1eeb Nh\u1eadt B\u1ea3n, c\u00f3 ngh\u0129a l\u00e0 c\u1ea3i ti\u1ebfn kh\u00f4ng ng\u1eebng ngh\u1ec9<\/em><\/figcaption><\/figure><\/div>\n\n\n

Theo The New Shorter Oxford English Dictionary (1993)<\/em>, t\u1eeb \u201cKaizen\u201d \u0111\u01b0\u1ee3c b\u1ed5 sung v\u00e0 \u0111\u1ecbnh ngh\u0129a nh\u01b0 sau: Kaizen l\u00e0 s\u1ef1 c\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c qu\u00e1 tr\u00ecnh l\u00e0m vi\u1ec7c, n\u00e2ng cao n\u0103ng su\u1ea5t,\u2026 nh\u01b0 m\u1ed9t tri\u1ebft l\u00fd kinh doanh.<\/p>\n\n\n\n

Tr\u01b0\u1edbc kia, Kaizen ch\u1ee7 y\u1ebfu \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng trong c\u00e1c c\u00f4ng ty s\u1ea3n xu\u1ea5t t\u1ea1i Nh\u1eadt nh\u01b0 Toyota, Suzuki, Canon, Honda\u2026 Sau \u0111\u00f3, Kaizen d\u1ea7n \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng r\u1ed9ng r\u00e3i \u2013 trong m\u1ecdi c\u00f4ng ty thu\u1ed9c nhi\u1ec1u l\u0129nh v\u1ef1c kh\u00e1c nhau nh\u01b0 d\u1ecbch v\u1ee5, kinh doanh, c\u00f4ng ngh\u1ec7,\u2026 t\u1ea1i nhi\u1ec1u qu\u1ed1c gia tr\u00ean th\u1ebf gi\u1edbi, trong \u0111\u00f3 c\u00f3 Vi\u1ec7t Nam.<\/p>\n\n\n\n

Qu\u00e1 tr\u00ecnh c\u1ea3i ti\u1ebfn trong Kaizen th\u01b0\u1eddng b\u1eaft \u0111\u1ea7u t\u1eeb nh\u1eefng \u00fd t\u01b0\u1edfng quy m\u00f4 nh\u1ecf nh\u01b0ng mang l\u1ea1i k\u1ebft qu\u1ea3 \u1ea5n t\u01b0\u1ee3ng trong m\u1ed9t th\u1eddi gian d\u00e0i. <\/strong>Kh\u00e1i ni\u1ec7m n\u00e0y kh\u00e1c bi\u1ec7t v\u1edbi s\u1ef1 \u0110\u1ed5i m\u1edbi<\/em> m\u00e0 c\u00e1c doanh nghi\u1ec7p ph\u01b0\u01a1ng T\u00e2y th\u01b0\u1eddng \u00e1p d\u1ee5ng: t\u1ea1o ra nh\u1eefng thay \u0111\u1ed5i l\u1edbn, \u01b0u ti\u00ean nh\u1eefng \u0111\u1ed9t ph\u00e1 mang t\u00ednh ch\u1ea5t t\u1ee9c th\u1eddi.<\/p>\n\n\n

\n
\"So
So s\u00e1nh tri\u1ebft l\u00fd Kaizen c\u1ee7a Nh\u1eadt B\u1ea3n so v\u1edbi \u0110\u1ed5i m\u1edbi c\u1ee7a c\u00e1c n\u01b0\u1edbc ph\u01b0\u01a1ng t\u00e2y<\/em><\/figcaption><\/figure><\/div>\n\n\n

2. L\u1ee3i \u00edch m\u00e0 Kaizen mang l\u1ea1i<\/h2>\n\n\n\n

Vi\u1ec7c \u00e1p d\u1ee5ng Kaizen v\u00e0o doanh nghi\u1ec7p mang l\u1ea1i c\u1ea3 l\u1ee3i \u00edch h\u1eefu h\u00ecnh v\u00e0 v\u00f4 h\u00ecnh. <\/strong>C\u00f3 th\u1ec3 k\u1ec3 t\u1edbi c\u00e1c l\u1ee3i \u00edch c\u01a1 b\u1ea3n sau:<\/p>\n\n\n\n

C\u1ea3i thi\u1ec7n n\u0103ng su\u1ea5t v\u00e0 ch\u1ea5t l\u01b0\u1ee3ng<\/strong><\/p>\n\n\n\n

    <\/ol>\n\n\n\n

    Kaizen t\u1eadp trung v\u00e0o vi\u1ec7c t\u1ed1i \u01b0u h\u00f3a quy tr\u00ecnh, lo\u1ea1i b\u1ecf l\u00e3ng ph\u00ed, gi\u00fap doanh nghi\u1ec7p t\u0103ng n\u0103ng su\u1ea5t v\u00e0 ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5. B\u1eb1ng c\u00e1ch c\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c, Kaizen gi\u00fap doanh nghi\u1ec7p t\u1ea1o ra nh\u1eefng s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 ng\u00e0y c\u00e0ng ho\u00e0n thi\u1ec7n, \u0111\u00e1p \u1ee9ng nhu c\u1ea7u ng\u00e0y c\u00e0ng cao c\u1ee7a kh\u00e1ch h\u00e0ng.<\/p>\n\n\n\n

    Gi\u1ea3m thi\u1ec3u chi ph\u00ed v\u00e0 l\u00e3ng ph\u00ed<\/strong><\/p>\n\n\n\n

      <\/ol>\n\n\n\n

      Kaizen gi\u00fap doanh nghi\u1ec7p gi\u1ea3m thi\u1ec3u chi ph\u00ed v\u00e0 l\u00e3ng ph\u00ed b\u1eb1ng c\u00e1ch tinh g\u1ecdn quy tr\u00ecnh, t\u1ed1i \u01b0u h\u00f3a ngu\u1ed3n l\u1ef1c, lo\u1ea1i b\u1ecf nh\u1eefng c\u00f4ng \u0111o\u1ea1n th\u1eeba, kh\u00f4ng c\u1ea7n thi\u1ebft. Vi\u1ec7c gi\u1ea3m thi\u1ec3u chi ph\u00ed gi\u00fap doanh nghi\u1ec7p t\u0103ng l\u1ee3i nhu\u1eadn, n\u00e2ng cao n\u0103ng l\u1ef1c c\u1ea1nh tranh tr\u00ean th\u1ecb tr\u01b0\u1eddng.<\/p>\n\n\n\n

      N\u00e2ng cao tinh th\u1ea7n v\u00e0 s\u1ef1 g\u1eafn k\u1ebft c\u1ee7a nh\u00e2n vi\u00ean<\/strong><\/p>\n\n\n\n

        <\/ol>\n\n\n\n

        Kaizen t\u1ea1o ra m\u1ed9t m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c c\u1edfi m\u1edf, n\u01a1i m\u1ecdi \u00fd ki\u1ebfn \u0111\u1ec1u \u0111\u01b0\u1ee3c l\u1eafng nghe v\u00e0 t\u00f4n tr\u1ecdng. S\u1ef1 tham gia c\u1ee7a t\u1ea5t c\u1ea3 nh\u00e2n vi\u00ean v\u00e0o qu\u00e1 tr\u00ecnh c\u1ea3i ti\u1ebfn gi\u00fap h\u1ecd c\u1ea3m th\u1ea5y m\u00ecnh l\u00e0 m\u1ed9t ph\u1ea7n quan tr\u1ecdng c\u1ee7a doanh nghi\u1ec7p, t\u1eeb \u0111\u00f3 n\u00e2ng cao tinh th\u1ea7n l\u00e0m vi\u1ec7c, s\u1ef1 g\u1eafn k\u1ebft v\u00e0 l\u00f2ng trung th\u00e0nh.<\/p>\n\n\n\n

        T\u1ea1o ra m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c linh ho\u1ea1t v\u00e0 hi\u1ec7u qu\u1ea3<\/strong><\/p>\n\n\n\n

          <\/ol>\n\n\n\n

          Kaizen gi\u00fap doanh nghi\u1ec7p t\u1ea1o ra m\u1ed9t m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c linh ho\u1ea1t v\u00e0 hi\u1ec7u qu\u1ea3 b\u1eb1ng c\u00e1ch khuy\u1ebfn kh\u00edch s\u1ef1 \u0111\u1ed5i m\u1edbi, s\u00e1ng t\u1ea1o, t\u1ea1o \u0111i\u1ec1u ki\u1ec7n cho nh\u00e2n vi\u00ean h\u1ecdc h\u1ecfi, ph\u00e1t tri\u1ec3n. M\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c linh ho\u1ea1t gi\u00fap doanh nghi\u1ec7p d\u1ec5 d\u00e0ng th\u00edch \u1ee9ng v\u1edbi nh\u1eefng thay \u0111\u1ed5i c\u1ee7a th\u1ecb tr\u01b0\u1eddng, n\u00e2ng cao kh\u1ea3 n\u0103ng c\u1ea1nh tranh.<\/p>\n\n\n\n

          \u0110\u1ecdc th\u00eam:<\/strong> PDCA l\u00e0 g\u00ec? Ph\u01b0\u01a1ng ph\u00e1p c\u1ea3i ti\u1ebfn v\u00e0 tinh g\u1ecdn doanh nghi\u1ec7p<\/a><\/p>\n\n\n\n

          3. 10 nguy\u00ean t\u1eafc c\u1ee7a tri\u1ebft l\u00fd Kaizen trong doanh nghi\u1ec7p<\/h2>\n\n\n\n

          Khi tri\u1ec3n khai Kaizen, d\u00f9 \u1edf quy m\u00f4 n\u00e0o v\u00e0 th\u1eddi \u0111\u1ea1i n\u00e0o, b\u1ea1n c\u0169ng c\u1ea7n tu\u00e2n theo 10 nguy\u00ean t\u1eafc b\u1ea5t bi\u1ebfn l\u00e0m n\u00ean th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a Kaizen:<\/p>\n\n\n\n

          1. Lu\u00f4n t\u1eadp trung v\u00e0o l\u1ee3i \u00edch c\u1ee7a kh\u00e1ch h\u00e0ng: <\/strong>V\u1ec1 nguy\u00ean t\u1eafc, c\u00e1c s\u1ea3n ph\u1ea9m \/ d\u1ecbch v\u1ee5 c\u1ea7n \u0111\u01b0\u1ee3c \u0111\u1ecbnh h\u01b0\u1edbng theo th\u1ecb tr\u01b0\u1eddng v\u00e0 ph\u1ea3i \u0111\u00e1p \u1ee9ng \u0111\u00fang nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng. B\u1edfi v\u1eady, Kaizen c\u1ea7n nh\u1eafm t\u1edbi m\u1ee5c \u0111\u00edch c\u1ea3i ti\u1ebfn v\u00e0 qu\u1ea3n tr\u1ecb ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m, gia t\u0103ng l\u1ee3i \u00edch s\u1ea3n ph\u1ea9m mang l\u1ea1i v\u00e0 lo\u1ea1i b\u1ecf t\u1ea5t c\u1ea3 c\u00e1c ho\u1ea1t \u0111\u1ed9ng kh\u00f4ng ph\u1ee5c v\u1ee5 ng\u01b0\u1eddi d\u00f9ng cu\u1ed1i.<\/p>\n\n\n\n

          2. Kh\u00f4ng ng\u1eebng c\u1ea3i ti\u1ebfn: <\/strong>Kh\u00e1ch h\u00e0ng ch\u1eafc ch\u1eafn c\u00f3 nhu c\u1ea7u cao h\u01a1n v\u1ec1 s\u1ea3n ph\u1ea9m \/ d\u1ecbch v\u1ee5 trong t\u01b0\u01a1ng lai (ti\u00eau chu\u1ea9n k\u1ef9 thu\u1eadt, m\u1eabu m\u00e3, chi ph\u00ed,\u2026). B\u1edfi v\u1eady, kh\u00e1i ni\u1ec7m \u201cho\u00e0n th\u00e0nh\u201d kh\u00f4ng c\u00f3 ngh\u0129a l\u00e0 k\u1ebft th\u00fac c\u00f4ng vi\u1ec7c, m\u00e0 doanh nghi\u1ec7p s\u1ebd c\u1ea7n c\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c. Ch\u1eafc ch\u1eafn vi\u1ec7c c\u1ea3i ti\u1ebfn m\u1ed9t s\u1ea3n ph\u1ea9m c\u0169 M\u1ed9t chi\u1ebfn l\u01b0\u1ee3c c\u1ea3i ti\u1ebfn s\u1ea3n ph\u1ea9m t\u1ed1t s\u1ebd gi\u00fap doanh nghi\u1ec7p ti\u1ebft ki\u1ec7m th\u1eddi gian v\u00e0 chi ph\u00ed hi\u1ec7u qu\u1ea3 h\u01a1n r\u1ea5t nhi\u1ec1u so v\u1edbi s\u1ea3n xu\u1ea5t s\u1ea3n ph\u1ea9m m\u1edbi.<\/p>\n\n\n\n

          3. X\u00e2y d\u1ef1ng v\u0103n h\u00f3a \u201ckh\u00f4ng \u0111\u1ed5 l\u1ed7i\u201d<\/strong>: C\u00e1 nh\u00e2n c\u00f3 tr\u00e1ch nhi\u1ec7m ho\u00e0n th\u00e0nh nhi\u1ec7m v\u1ee5 \u0111\u01b0\u1ee3c giao; trong tr\u01b0\u1eddng h\u1ee3p m\u1eafc sai l\u1ea7m th\u00ec \u0111\u01b0\u1ee3c quy tr\u00e1ch nhi\u1ec7m \u0111\u00fang \u0111\u1eafn. T\u1eebng c\u00e1 nh\u00e2n ph\u00e1t huy t\u1ed1i \u0111a n\u0103ng l\u1ef1c \u0111\u1ec3 c\u00f9ng nhau s\u1eeda l\u1ed7i, l\u00e0m vi\u1ec7c v\u00ec m\u1ee5c \u0111\u00edch chung c\u1ee7a t\u1eadp th\u1ec3, kh\u00f4ng \u0111\u1ed5 l\u1ed7i cho nh\u1eefng l\u00fd do kh\u00f4ng ch\u00ednh \u0111\u00e1ng.<\/p>\n\n\n\n

          4. Th\u00fac \u0111\u1ea9y v\u0103n h\u00f3a doanh nghi\u1ec7p m\u1edf: <\/strong>Nh\u00e2n vi\u00ean d\u00e1m nh\u00ecn th\u1eb3ng v\u00e0o sai s\u00f3t, d\u00e1m ch\u1ec9 ra c\u00e1c \u0111i\u1ec3m y\u1ebfu v\u00e0 y\u00eau c\u1ea7u gi\u00fap \u0111\u1ee1 t\u1eeb \u0111\u1ed3ng nghi\u1ec7p v\u00e0 c\u1ea5p tr\u00ean. C\u00f3 m\u1ea1ng l\u01b0\u1edbi th\u00f4ng tin n\u1ed9i b\u1ed9 \u0111\u1ec3 nh\u00e2n vi\u00ean nhanh ch\u00f3ng c\u1eadp nh\u1eadt tin t\u1ee9c, thu\u1eadn ti\u1ec7n chia s\u1ebb v\u00e0 trao \u0111\u1ed5i kinh nghi\u1ec7m.<\/p>\n\n\n\n

          5. Khuy\u1ebfn kh\u00edch l\u00e0m vi\u1ec7c nh\u00f3m (teamwork):<\/strong> V\u1edbi Kaizen, doanh nghi\u1ec7p x\u00e2y d\u1ef1ng c\u1ea5u tr\u00fac nh\u00e2n s\u1ef1 theo \u0111\u1ecbnh h\u01b0\u1edbng th\u00e0nh l\u1eadp c\u00e1c \u0111\u1ed9i nh\u00f3m l\u00e0m vi\u1ec7c hi\u1ec7u qu\u1ea3. Trong \u0111\u00f3, team-leader c\u1ea7n c\u00f3 n\u0103ng l\u1ef1c l\u00e3nh \u0111\u1ea1o, th\u00e0nh vi\u00ean c\u1ea7n n\u1ed7 l\u1ef1c ph\u1ed1i h\u1ee3p v\u00e0 trau d\u1ed3i b\u1ea3n th\u00e2n.<\/p>\n\n\n\n

          6. K\u1ebft h\u1ee3p nhi\u1ec1u b\u1ed9 ph\u1eadn ch\u1ee9c n\u0103ng trong c\u00f9ng d\u1ef1 \u00e1n:<\/strong> Ngu\u1ed3n nh\u00e2n l\u1ef1c \u0111\u1ec3 l\u00e0m d\u1ef1 \u00e1n \u0111\u01b0\u1ee3c ch\u1eaft l\u1ecdc t\u1eeb c\u00e1c b\u1ed9 ph\u1eadn, ph\u00f2ng ban trong c\u00f4ng ty, khi c\u1ea7n thi\u1ebft c\u00f3 th\u1ec3 t\u1eadn d\u1ee5ng ngu\u1ed3n l\u1ef1c t\u1eeb b\u00ean ngo\u00e0i.<\/p>\n\n\n\n

          7. T\u1ea1o l\u1eadp c\u00e1c m\u1ed1i quan h\u1ec7 \u0111\u00fang \u0111\u1eafn:<\/strong> Doanh nghi\u1ec7p \u0111\u1ea7u t\u01b0 v\u00e0o c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e0o t\u1ea1o k\u1ef9 n\u0103ng giao ti\u1ebfp bao g\u1ed3m c\u1ea3 nh\u00e2n vi\u00ean v\u00e0 c\u00e1c c\u1ea5p qu\u1ea3n l\u00fd. \u0110\u00e2y l\u00e0 c\u00e1ch \u0111\u1ec3 x\u00e2y d\u1ef1ng EVP<\/a> doanh nghi\u1ec7p, t\u1ea1o d\u1ef1ng ni\u1ec1m tin, l\u00f2ng trung th\u00e0nh v\u00e0 cam k\u1ebft l\u00e0m vi\u1ec7c l\u00e2u d\u00e0i c\u1ee7a nh\u00e2n vi\u00ean.<\/p>\n\n\n\n

          8. R\u00e8n luy\u1ec7n \u00fd th\u1ee9c k\u1ef7 lu\u1eadt, t\u1ef1 gi\u00e1c<\/strong>: Nh\u00e2n s\u1ef1 c\u1ea7n c\u00f3 s\u1ef1 t\u1ef1 nguy\u1ec7n th\u00edch nghi v\u00e0 tu\u00e2n theo c\u00e1c nghi l\u1ec5, lu\u1eadt l\u1ec7 c\u1ee7a x\u00e3 h\u1ed9i; ch\u1ea5p nh\u1eadn hi sinh quy\u1ec1n l\u1ee3i c\u00e1 nh\u00e2n \u0111\u1ec3 \u0111\u1ed3ng nh\u1ea5t v\u1edbi t\u1ea7m nh\u00ecn, s\u1ee9 m\u1ec7nh v\u00e0 gi\u00e1 tr\u1ecb c\u1ed1t l\u00f5i c\u1ee7a c\u00f4ng ty; v\u00e0 \u0111\u1eb7t l\u1ee3i \u00edch c\u00f4ng vi\u1ec7c l\u00ean tr\u00ean h\u1ebft, lu\u00f4n t\u1ef1 soi x\u00e9t \u0111\u1ec3 ki\u1ec1m ch\u1ebf \u0111i\u1ec3m y\u1ebfu c\u1ee7a c\u00e1 nh\u00e2n.<\/p>\n\n\n\n

          9. Th\u00f4ng tin \u0111\u1ebfn m\u1ecdi nh\u00e2n vi\u00ean<\/strong>: Nh\u00e2n vi\u00ean kh\u00f4ng th\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c k\u1ebft qu\u1ea3 cao trong c\u00f4ng vi\u1ec7c n\u1ebfu kh\u00f4ng th\u1ea5u hi\u1ec3u t\u00ecnh h\u00ecnh hi\u1ec7n t\u1ea1i c\u1ee7a c\u00f4ng ty, n\u00ean c\u1ea7n duy tr\u00ec vi\u1ec7c chia s\u1ebb th\u00f4ng tin th\u01b0\u1eddng xuy\u00ean, minh b\u1ea1ch.<\/p>\n\n\n\n

          10. Th\u00fac \u0111\u1ea9y n\u0103ng su\u1ea5t v\u00e0 hi\u1ec7u qu\u1ea3 l\u00e0m vi\u1ec7c:<\/strong> K\u1ebft h\u1ee3p nhi\u1ec1u bi\u1ec7n ph\u00e1p nh\u01b0 \u0111\u00e0o t\u1ea1o n\u1ed9i b\u1ed9, ph\u00e2n quy\u1ec1n c\u1ee5 th\u1ec3, ph\u00e1t huy kh\u1ea3 n\u0103ng ch\u1ee7 \u0111\u1ed9ng v\u00e0 t\u1ef1 quy\u1ebft \u0111\u1ecbnh c\u1ee7a t\u1eebng c\u00e1 nh\u00e2n, c\u00f4ng nh\u1eadn th\u00e0nh t\u00edch v\u00e0 khen th\u01b0\u1edfng k\u1ecbp th\u1eddi,\u2026<\/p>\n\n\n\n

          \u0110\u1ecdc th\u00eam:<\/strong> Lean l\u00e0 g\u00ec? \u1ee8ng d\u1ee5ng m\u00f4 h\u00ecnh Lean \u0111\u1ec3 gi\u1ea3m chi ph\u00ed trong doanh nghi\u1ec7p s\u1ea3n xu\u1ea5t<\/a><\/p>\n\n\n\n

          4. H\u01b0\u1edbng d\u1eabn c\u00e1ch ti\u1ebfn h\u00e0nh Kaizen trong doanh nghi\u1ec7p<\/h2>\n\n\n\n

          Chu tr\u00ecnh 7 b\u01b0\u1edbc Kaizen \u0111\u01b0\u1ee3c h\u01b0\u1edbng d\u1eabn t\u00f3m t\u1eaft theo h\u00ecnh \u1ea3nh d\u01b0\u1edbi \u0111\u00e2y:<\/p>\n\n\n

          \n
          \"C\u00e1ch
          C\u00e1ch ti\u1ebfn h\u00e0nh Kaizen trong doanh nghi\u1ec7p<\/em><\/figcaption><\/figure><\/div>\n\n\n

          C\u1ee5 th\u1ec3:<\/p>\n\n\n\n

          B\u01b0\u1edbc 1: T\u00ecm hi\u1ec3u hi\u1ec7n tr\u1ea1ng c\u1ee7a doanh nghi\u1ec7p v\u00e0 x\u00e1c \u0111\u1ecbnh m\u1ee5c ti\u00eau Kaizen<\/h3>\n\n\n\n

          Tr\u01b0\u1edbc khi \u00e1p d\u1ee5ng Kaizen, doanh nghi\u1ec7p c\u1ea7n s\u00e1ng su\u1ed1t \u0111\u00e1nh gi\u00e1 t\u00ecnh tr\u1ea1ng th\u1ef1c t\u1ebf c\u1ee7a doanh nghi\u1ec7p \u0111\u1ec3 th\u1ed1ng nh\u1ea5t m\u1ed9t m\u1ee5c ti\u00eau Kaizen, tr\u00e1nh vi\u1ec7c th\u1ef1c hi\u1ec7n d\u1edf dang b\u1edfi c\u00e1c l\u1ed7i nh\u01b0 qu\u00e1 s\u1ee9c, kh\u00f4ng \u0111\u1ee7 ngu\u1ed3n l\u1ef1c, l\u1ec7ch h\u01b0\u1edbng v\u1ea5n \u0111\u1ec1,\u2026 Kaizen kh\u00f4ng y\u00eau c\u1ea7u v\u1ed1n \u0111\u1ea7u t\u01b0 l\u1edbn nh\u01b0ng \u0111\u00f2i h\u1ecfi s\u1ef1 cam k\u1ebft v\u00e0 n\u1ed7 l\u1ef1c d\u00e0i h\u1ea1n c\u1ee7a doanh nghi\u1ec7p t\u1eeb c\u00e1c c\u1ea5p t\u1eeb CEO cho t\u1edbi nh\u00e2n vi\u00ean. H\u00e3y chu\u1ea9n b\u1ecb n\u1ec1n t\u1ea3ng tinh th\u1ea7n cho c\u00f4ng ty c\u1ee7a b\u1ea1n tr\u01b0\u1edbc khi \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh ti\u1ebfp theo.<\/p>\n\n\n\n

          B\u1ea1n c\u00f3 th\u1ec3 \u00e1p d\u1ee5ng th\u1eed nghi\u1ec7m Kaizen t\u1eeb m\u1ed9t \u0111i\u1ec3m nh\u1ea5t \u0111\u1ecbnh, sau \u0111\u00f3 m\u1edf r\u1ed9ng \u0111\u1ebfn \u0111\u1ed9i nh\u00f3m, ph\u00f2ng ban r\u1ed3i ti\u1ebfn t\u1edbi quy m\u00f4 to\u00e0n doanh nghi\u1ec7p.<\/p>\n\n\n\n

          B\u01b0\u1edbc 2: X\u00e1c \u0111\u1ecbnh nguy\u00ean nh\u00e2n g\u1ed1c r\u1ec5 c\u1ee7a v\u1ea5n \u0111\u1ec1 \u0111ang g\u1eb7p ph\u1ea3i<\/h3>\n\n\n\n

          Sau khi \u0111\u00e1nh gi\u00e1 doanh nghi\u1ec7p, h\u00e3y ng\u1ed3i l\u1ea1i v\u1edbi nhau \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh nguy\u00ean nh\u00e2n s\u00e2u xa c\u1ee7a v\u1ea5n \u0111\u1ec1 b\u1ea1n \u0111ang g\u1eb7p ph\u1ea3i. V\u00ed d\u1ee5, t\u1ea1i th\u1eddi \u0111i\u1ec3m hi\u1ec7n t\u1ea1i t\u1ed3n kho h\u00e0ng ho\u00e1 r\u1ea5t nhi\u1ec1u, l\u00fd do l\u00e0 g\u00ec? L\u1ed7i do quy tr\u00ecnh ph\u00e2n ph\u1ed1i hay do ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m? C\u00e1c con s\u1ed1 th\u1ed1ng k\u00ea v\u00e0 d\u1eef li\u1ec7u thu th\u1eadp trong kho\u1ea3ng th\u1eddi gian \u0111\u1ee7 d\u00e0i s\u1ebd tr\u1ea3 l\u1eddi gi\u00fap b\u1ea1n. \u0110\u1eebng qu\u00ean thu th\u1eadp ph\u1ea3n h\u1ed3i r\u1ed9ng r\u00e3i t\u1eeb t\u1ea5t c\u1ea3 nh\u00e2n vi\u00ean \u0111\u1ec3 c\u00f3 \u0111\u01b0\u1ee3c c\u00e1i nh\u00ecn t\u1ed5ng quan h\u01a1n. <\/p>\n\n\n\n

          B\u01b0\u1edbc 3: X\u00e1c \u0111\u1ecbnh gi\u1ea3i ph\u00e1p t\u1ed1t nh\u1ea5t cho v\u1ea5n \u0111\u1ec1<\/h3>\n\n\n\n

          L\u1ed7i \u1edf \u0111\u00e2u th\u00ec th\u1ef1c hi\u1ec7n c\u1ea3i ti\u1ebfn \u1edf \u0111\u00f3. M\u1ed9t khi \u0111\u00e3 x\u00e1c \u0111\u1ecbnh \u0111\u01b0\u1ee3c nguy\u00ean nh\u00e2n g\u1ed1c r\u1ec5 c\u1ee7a v\u1ea5n \u0111\u1ec1, \u0111\u00e2y l\u00e0 b\u01b0\u1edbc c\u00f9ng nhau \u0111\u1ec1 xu\u1ea5t gi\u1ea3i ph\u00e1p. H\u00e3y khuy\u1ebfn kh\u00edch nh\u00e2n vi\u00ean \u0111\u01b0a ra c\u00e1c gi\u1ea3i ph\u00e1p s\u00e1ng t\u1ea1o ho\u1eb7c th\u1eadm ch\u00ed l\u00e0 b\u1ea5t k\u1ef3 \u00fd t\u01b0\u1edfng n\u00e0o. Ch\u1ecdn m\u1ed9t gi\u1ea3i ph\u00e1p kh\u1ea3 thi nh\u1ea5t \u0111\u1ec3 thi\u1ebft l\u1eadp k\u1ebf ho\u1ea1ch th\u1ef1c hi\u1ec7n, t\u1ed1t nh\u1ea5t l\u00e0 g\u1eafn li\u1ec1n v\u1edbi c\u00e1c ch\u1ec9 ti\u00eau \u0111\u00e1nh gi\u00e1 \u0111o l\u01b0\u1eddng \u0111\u01b0\u1ee3c.<\/p>\n\n\n\n

          B\u01b0\u1edbc 4: Th\u1ef1c hi\u1ec7n gi\u1ea3i ph\u00e1p Kaizen<\/h3>\n\n\n\n

          \u0110\u00e2y l\u00e0 l\u00fac b\u1ea1n th\u1ef1c hi\u1ec7n Kaizen theo k\u1ebf ho\u1ea1ch \u0111\u00e3 l\u1eadp. Doanh nghi\u1ec7p c\u00f3 th\u1ec3 \u00e1p d\u1ee5ng c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh th\u00ed \u0111i\u1ec3m ho\u1eb7c th\u1ef1c hi\u1ec7n c\u00e1c b\u01b0\u1edbc nh\u1ecf kh\u00e1c \u0111\u1ec3 th\u1eed nghi\u1ec7m gi\u1ea3i ph\u00e1p tr\u01b0\u1edbc r\u1ed3i m\u1edbi ch\u00ednh th\u1ee9c \u00e1p d\u1ee5ng trong doanh nghi\u1ec7p. Xuy\u00ean su\u1ed1t qu\u00e1 tr\u00ecnh th\u1ef1c hi\u1ec7n, c\u00e1c c\u1ea5p qu\u1ea3n l\u00fd v\u00e0 ng\u01b0\u1eddi c\u00f3 li\u00ean quan ph\u1ea3i th\u01b0\u1eddng xuy\u00ean thu th\u1eadp th\u00f4ng tin v\u00e0 ki\u1ec3m tra, gi\u00e1m s\u00e1t.<\/p>\n\n\n\n

          B\u01b0\u1edbc 5: Ph\u00e2n t\u00edch k\u1ebft qu\u1ea3 th\u1ef1c hi\u1ec7n gi\u1ea3i ph\u00e1p<\/h3>\n\n\n\n

          T\u1eeb c\u00e1c th\u00f4ng tin v\u00e0 d\u1eef li\u1ec7u thu th\u1eadp \u0111\u01b0\u1ee3c trong qu\u00e1 tr\u00ecnh th\u1ef1c hi\u1ec7n, h\u00e3y x\u00e1c \u0111\u1ecbnh k\u1ebft qu\u1ea3 c\u1ee7a gi\u1ea3i ph\u00e1p Kaizen v\u00e0 \u0111\u00e1nh gi\u00e1 m\u1ee9c \u0111\u1ed9 th\u00e0nh c\u00f4ng so v\u1edbi hi\u1ec7n tr\u1ea1ng ban \u0111\u1ea7u. \u0110a s\u1ed1 gi\u1ea3i ph\u00e1p Kaizen s\u1ebd mang l\u1ea1i \u1ea3nh h\u01b0\u1edfng t\u00edch c\u1ef1c.<\/p>\n\n\n\n

          B\u01b0\u1edbc 6: Chu\u1ea9n h\u00f3a v\u00e0 t\u1ed1i \u01b0u gi\u1ea3i ph\u00e1p<\/h3>\n\n\n\n

          Trong qu\u00e1 tr\u00ecnh x\u00e1c nh\u1eadn k\u1ebft qu\u1ea3, c\u00f3 th\u1ec3 doanh nghi\u1ec7p s\u1ebd nh\u1eadn ra m\u1ed9t v\u00e0i nh\u01b0\u1ee3c \u0111i\u1ec3m c\u1ee7a gi\u1ea3i ph\u00e1p ho\u1eb7c m\u1ed9t v\u00e0i y\u1ebfu t\u1ed1 c\u00f3 th\u1ec3 l\u00e0m t\u1ed1t h\u01a1n. C\u1ea7n nhanh ch\u00f3ng s\u1eeda ch\u1eefa nh\u1eefng \u0111i\u1ec3m n\u00e0y \u0111\u1ec3 \u201ckaizen\u201d ch\u00ednh Kaizen c\u1ee7a b\u1ea1n. H\u00e3y ki\u00ean nh\u1eabn r\u00fat kinh nghi\u1ec7m qua c\u00e1c l\u1ea7n th\u1ef1c hi\u1ec7n kh\u00e1c nhau.<\/p>\n\n\n\n

          B\u01b0\u1edbc 7: L\u1eb7p l\u1ea1i chu tr\u00ecnh Kaizen \u0111\u00e3 chu\u1ea9n h\u00f3a<\/h3>\n\n\n\n

          Khi x\u00e1c nh\u1eadn \u0111\u00e3 c\u00f3 \u0111\u01b0\u1ee3c gi\u1ea3i ph\u00e1p Kaizen ph\u00f9 h\u1ee3p, \u0111\u00e2y l\u00e0 l\u00fac doanh nghi\u1ec7p th\u1ef1c hi\u1ec7n l\u1eb7p l\u1ea1i chu tr\u00ecnh t\u1eeb b\u01b0\u1edbc 1, \u0111\u1ec3 m\u1ed9t l\u1ea7n n\u1eefa x\u00e1c \u0111\u1ecbnh c\u00e1c v\u1ea5n \u0111\u1ec1 m\u1edbi n\u1ea3y sinh v\u00e0 t\u00ecm ra gi\u1ea3i ph\u00e1p.<\/p>\n\n\n\n

          \u0110\u1ecdc th\u00eam:<\/strong> Six Sigma l\u00e0 g\u00ec? C\u1ea9m nang 6 sigma d\u00e0nh cho ng\u01b0\u1eddi m\u1edbi t\u00ecm hi\u1ec3u<\/a><\/p>\n\n\n\n

          5. V\u00ed d\u1ee5 th\u1ef1c t\u1ebf v\u1ec1 \u00e1p d\u1ee5ng Kaizen<\/h2>\n\n\n\n

          5.1 Toyota: Bi\u1ec3u t\u01b0\u1ee3ng c\u1ee7a Kaizen<\/h3>\n\n\n\n
            <\/ol>\n\n\n\n

            Nh\u1eafc \u0111\u1ebfn Kaizen l\u00e0 nh\u1eafc \u0111\u1ebfn Toyota. H\u00e3ng xe h\u01a1i Nh\u1eadt B\u1ea3n n\u00e0y \u0111\u01b0\u1ee3c coi l\u00e0 “b\u1eadc th\u1ea7y” trong vi\u1ec7c \u00e1p d\u1ee5ng Kaizen v\u00e0o s\u1ea3n xu\u1ea5t. Toyota \u0111\u00e3 x\u00e2y d\u1ef1ng m\u1ed9t h\u1ec7 th\u1ed1ng s\u1ea3n xu\u1ea5t n\u1ed5i ti\u1ebfng th\u1ebf gi\u1edbi, \u0111\u01b0\u1ee3c g\u1ecdi l\u00e0 “H\u1ec7 th\u1ed1ng s\u1ea3n xu\u1ea5t Toyota” (Toyota Production System – TPS), d\u1ef1a tr\u00ean tri\u1ebft l\u00fd Kaizen.<\/p>\n\n\n\n

            T\u1ea1i Toyota, Kaizen kh\u00f4ng ch\u1ec9 l\u00e0 nhi\u1ec7m v\u1ee5 c\u1ee7a c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd m\u00e0 l\u00e0 tr\u00e1ch nhi\u1ec7m c\u1ee7a m\u1ed7i c\u00f4ng nh\u00e2n. M\u1ecdi ng\u01b0\u1eddi \u0111\u1ec1u \u0111\u01b0\u1ee3c khuy\u1ebfn kh\u00edch \u0111\u00f3ng g\u00f3p \u00fd ki\u1ebfn, \u0111\u1ec1 xu\u1ea5t c\u1ea3i ti\u1ebfn. Toyota \u00e1p d\u1ee5ng Kaizen v\u00e0o m\u1ecdi c\u00f4ng \u0111o\u1ea1n s\u1ea3n xu\u1ea5t, t\u1eeb thi\u1ebft k\u1ebf, ch\u1ebf t\u1ea1o \u0111\u1ebfn l\u1eafp r\u00e1p, ki\u1ec3m tra ch\u1ea5t l\u01b0\u1ee3ng. Nh\u1edd \u0111\u00f3, Toyota \u0111\u00e3 \u0111\u1ea1t \u0111\u01b0\u1ee3c n\u0103ng su\u1ea5t cao, ch\u1ea5t l\u01b0\u1ee3ng v\u01b0\u1ee3t tr\u1ed9i, gi\u1ea3m thi\u1ec3u chi ph\u00ed v\u00e0 l\u00e3ng ph\u00ed.<\/p>\n\n\n

            \n
            \"Kaizen<\/figure><\/div>\n\n\n

            5.2 C\u00e1c c\u00f4ng ty th\u00e0nh c\u00f4ng nh\u1edd Kaizen<\/h3>\n\n\n\n
              <\/ol>\n\n\n\n

              Kh\u00f4ng ch\u1ec9 Toyota, c\u00f3 r\u1ea5t nhi\u1ec1u c\u00f4ng ty tr\u00ean th\u1ebf gi\u1edbi \u0111\u00e3 \u00e1p d\u1ee5ng Kaizen th\u00e0nh c\u00f4ng, mang l\u1ea1i nh\u1eefng l\u1ee3i \u00edch to l\u1edbn. Ch\u1eb3ng h\u1ea1n nh\u01b0:<\/p>\n\n\n\n